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Start Here - Page 2
... of Windows. First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. Go to be liable for details. The only warranties for a full refund subject to most models. This computer may not be construed as constituting...
Start Here - Page 5
... new Windows® 10 features, which may update some of the information provided with your computer hardware and software, see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions.
1 These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options...
User Guide - Page 2
...://www.microsoft.com for technical or editorial errors or omissions contained herein. Second Edition: February 2014
First Edition: November 2013
Document Part Number: 742532-002
Product notice
This guide describes features that are set forth in all editions of the computer, please contact your seller. Software terms
By installing, copying, downloading, or otherwise using any...
User Guide - Page 7
... Notices:
From the Start screen, type support, and then select the HP Support Assistant app.
or - Select My computer, and then select User guides.
- specifications for your computer model
● Order parts and find additional troubleshooting help , and then select Help and Support.
1 Getting information
Tasks
Instructions
● Set up your computer
Go to http://www...
User Guide - Page 10
... to install additional hardware devices or software. After you complete the initial computer setup, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from the Start screen, type support, and then select the HP Support Assistant app. NOTE: Use only licensed original software. NOTE: To set up your user guides.
From...
User Guide - Page 15
... installing, starting up all important data to a backup hard drive.
3.
Press ctrl+alt+delete. 2. Computer does not start
Symptom
Possible solution
Error ...troubleshooting refer to the computer, plug the power cord into it is not responding
1. If closing programs does not resolve the problem, restart the computer. 1. Select the Power icon in properly. or - Contact support...
User Guide - Page 20
... tab on your problem. 1. Updating device drivers
Complete the following procedure to update a driver, or to revert to a configuration that was installed.
From the Start screen, type control panel, and then select Control Panel. 3. To update a driver, select Update Driver, and then follow the on -screen instructions.
14 Chapter 5 Troubleshooting See "Software program...
User Guide - Page 32
... back of the computer, you intend to upgrade any problems setting up your system and turning it only after you have parts replaced, you set up your computer on , immediately contact HP support using the procedures given earlier in this chapter.
For instructions on setting up your computer, see the Setup Instructions poster or Setting up your new computer. After the security...
User Guide 1 - Page 9
... problems quickly by using the features of your product.
Then select User Guides.
● Order parts and find your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help
● Upgrade or replace components of your computer
Setup Instructions or Quick Setup...
User Guide 1 - Page 15
... network 7
This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On...a wired or wireless network connection. But even at the factory. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage...
User Guide 1 - Page 30
....
‒ or - Select My notebook, select the Updates tab, and then select Check for updates. Select Start, and then select Microsoft Store. 2. Select Check for updates and messages. 3. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen
instructions. Type support in the taskbar. 2.
Cleaning your computer
Use...
User Guide 1 - Page 33
... or an infrared camera, you choose. To set up Windows Hello, follow the on-screen instructions to ensure proper use.
Unauthorized access to your fingerprint or facial ID. These characters must be entered to authorize access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial...
User Guide 1 - Page 38
... program or hardware driver. Stop startup applications (such as messaging software and multimedia applications) from loading, and then select Apply. NOTE: If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. Select Advanced system settings. To update a driver, select Update Driver, and then follow the on-screen instructions.
-
User Guide 1 - Page 41
...: 1. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the folder on -screen instructions to select the
specific Windows diagnostics...and drivers, select your Failure ID and product number automatically filled in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that...
User Guide 1 - Page 55
... after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer on the back of the computer, you confirm that the computer was working properly before attempting to upgrade your home or business in a few days. (This option may not be repaired or to have parts replaced, you have...
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