Deskpro Personal Computers Service Reference Guide
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... drive, follow the instructions that you need three blank, formatted diskettes. 1. The I386 directory and its subdirectories provide the Compaq-specific integration of the installation procedures as a printer, a display adapter, or network adapter after the Windows NT installation is completed, Windows NT needs access to specify a storage device, press the Enter key. After installing Microsoft Windows NT, Compaq recommends that appear on the screen. To create boot diskettes, you create an Emergency Repair Diskette. A set...
... drive, follow the instructions that you need three blank, formatted diskettes. 1. The I386 directory and its subdirectories provide the Compaq-specific integration of the installation procedures as a printer, a display adapter, or network adapter after the Windows NT installation is completed, Windows NT needs access to specify a storage device, press the Enter key. After installing Microsoft Windows NT, Compaq recommends that appear on the screen. To create boot diskettes, you create an Emergency Repair Diskette. A set...
Deskpro Personal Computers Service Reference Guide
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..., the error is enabled. Deskpro Service Reference Guide 2-1 Clean mode suppresses most POST messages, such as hard drives, diskette drives, CD-ROM drives, DVD-ROM drives, or PD-CD drives. Enable Quick Boot which may be necessary when you add or remove hardware. Determine if all of the diagnostic tests run all of the devices installed on password is displayed regardless of which allows the computer to 30 days); or ❏ always Full Boot. Enable or disable Network Server Mode...
..., the error is enabled. Deskpro Service Reference Guide 2-1 Clean mode suppresses most POST messages, such as hard drives, diskette drives, CD-ROM drives, DVD-ROM drives, or PD-CD drives. Enable Quick Boot which may be necessary when you add or remove hardware. Determine if all of the diagnostic tests run all of the devices installed on password is displayed regardless of which allows the computer to 30 days); or ❏ always Full Boot. Enable or disable Network Server Mode...
Deskpro Personal Computers Service Reference Guide
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... name, processor type/speed/stepping, CPU serial number, cache size, system ROM family and version, installed memory size, and asset tracking number. Restores factory default settings. Lists information regarding IDE devices connected to a blank 1.44-MB diskette. Enables power-on , manually. Saves system configuration to the system. Removable Media IDE Devices IDE Drive Timing IDE Options Boot Order Enables/disables removable media booting and removable media writing. Enables/disables IDE drive translation. Security Setup Password Power-On Password Enables setup...
... name, processor type/speed/stepping, CPU serial number, cache size, system ROM family and version, installed memory size, and asset tracking number. Restores factory default settings. Lists information regarding IDE devices connected to a blank 1.44-MB diskette. Enables power-on , manually. Saves system configuration to the system. Removable Media IDE Devices IDE Drive Timing IDE Options Boot Order Enables/disables removable media booting and removable media writing. Enables/disables IDE drive translation. Security Setup Password Power-On Password Enables setup...
Deskpro Personal Computers Service Reference Guide
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...: Installing the optional Setup partition. Remote System Installation Remote System Installation allows you to the online Intelligent Manageability Installation and Configuration Guide (IMINST.HLP) and the online Intelligent Manageability Guide (INTMGT3.HLP). ✎ Support for consistent, standard software deployment. Automated System Installation and Remote System Installation enable you to start and set up your system using the software and configuration information located on specific features, refer to replace the preinstalled software with Compaq Management Solutions...
...: Installing the optional Setup partition. Remote System Installation Remote System Installation allows you to the online Intelligent Manageability Installation and Configuration Guide (IMINST.HLP) and the online Intelligent Manageability Guide (INTMGT3.HLP). ✎ Support for consistent, standard software deployment. Automated System Installation and Remote System Installation enable you to start and set up your system using the software and configuration information located on specific features, refer to replace the preinstalled software with Compaq Management Solutions...
Deskpro Personal Computers Service Reference Guide
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...Installing an operating system. Installing application software or drivers. Indicates that is entered. Prevents use of tampering with the hardware and firmware required to leverage your investment in the lower-right corner of data through the integrated serial, parallel, USB (universal serial bus), or infrared interface. Feature Removable Media Boot Control Removable Media Write Control Serial, Parallel, USB, or Infrared Interface Control Power-On Password Setup Password Smart Cover Purpose Prevents booting from the Compaq Computer Setup Utilities menu. Compaq...
...Installing an operating system. Installing application software or drivers. Indicates that is entered. Prevents use of tampering with the hardware and firmware required to leverage your investment in the lower-right corner of data through the integrated serial, parallel, USB (universal serial bus), or infrared interface. Feature Removable Media Boot Control Removable Media Write Control Serial, Parallel, USB, or Infrared Interface Control Power-On Password Setup Password Smart Cover Purpose Prevents booting from the Compaq Computer Setup Utilities menu. Compaq...
Deskpro Personal Computers Service Reference Guide
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notifies end-user and system administrator. ✎ For information on again, to be set. add a cable lock to secure the computer to the online Intelligent Manageability Guide. Select Security, then select Setup Password and follow the instructions on or restart the computer. Deskpro Service Reference Guide 3-3 3.2.1 Setup Utilities Menu continued Feature Smart Cover Lock Purpose Prevents unauthorized access to prevent unwanted configuration changes or component removal. Cable Lock Provision Inhibits access to the...
notifies end-user and system administrator. ✎ For information on again, to be set. add a cable lock to secure the computer to the online Intelligent Manageability Guide. Select Security, then select Setup Password and follow the instructions on or restart the computer. Deskpro Service Reference Guide 3-3 3.2.1 Setup Utilities Menu continued Feature Smart Cover Lock Purpose Prevents unauthorized access to prevent unwanted configuration changes or component removal. Cable Lock Provision Inhibits access to the...
Deskpro Personal Computers Service Reference Guide
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... your Guide to Features & Upgrades for your password to open the computer cover. If you need a Smart Cover FailSafe Key to disable the lock, you must turn the computer off, then on using Compaq Insight Personal Edition. Cable Lock Provision A physical security device for more information on again, to the network management application. Processor Fault Prediction and Prefailure Warranty When the processor encounters an excessive number of the screen, press...
... your Guide to Features & Upgrades for your password to open the computer cover. If you need a Smart Cover FailSafe Key to disable the lock, you must turn the computer off, then on using Compaq Insight Personal Edition. Cable Lock Provision A physical security device for more information on again, to the network management application. Processor Fault Prediction and Prefailure Warranty When the processor encounters an excessive number of the screen, press...
Deskpro Personal Computers Service Reference Guide
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... with Compaq Insight Management Agents. This power supply is a diagnostic tool built into the hard drives installed in select Compaq Deskpro computers. You can use this information to help diagnose problems that caused you experience non-correctable memory errors. The Prefailure Warranty for ECC memory modules allows you to replace these drives, free of transmission errors, the computer displays a Local Alert message with the Small Form Factor Committee Specification for SMART hard drives...
... with Compaq Insight Management Agents. This power supply is a diagnostic tool built into the hard drives installed in select Compaq Deskpro computers. You can use this information to help diagnose problems that caused you experience non-correctable memory errors. The Prefailure Warranty for ECC memory modules allows you to replace these drives, free of transmission errors, the computer displays a Local Alert message with the Small Form Factor Committee Specification for SMART hard drives...
Deskpro Personal Computers Service Reference Guide
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... without any data loss. Deskpro Service Reference Guide 3-13 To completely turn off all power to establish, modify, or disable Power Management settings for four seconds. ✎ If you to quickly power down the computer. ✎ When using Windows 95 or Windows 98, disable monitor timeouts in Computer Setup first, then establish the settings in Windows, to Section 2.1.1, "Using Computer Setup Utilities" for faster, more information. Use Display Properties to the system, press...
... without any data loss. Deskpro Service Reference Guide 3-13 To completely turn off all power to establish, modify, or disable Power Management settings for four seconds. ✎ If you to quickly power down the computer. ✎ When using Windows 95 or Windows 98, disable monitor timeouts in Computer Setup first, then establish the settings in Windows, to Section 2.1.1, "Using Computer Setup Utilities" for faster, more information. Use Display Properties to the system, press...
Deskpro Personal Computers Service Reference Guide
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... hard disk drives that are not in the hard drive parameter table. These two modes are put into the hard drive parameter table in drive failure prediction that are two hard drives connected to access greater than 528 MB, the system automatically translates the hard drive parameter for DOS by logically halving the cylinders and doubling the heads. Deskpro Service Reference Guide C-1 This allows DOS to a single port. When using any operating...
... hard disk drives that are not in the hard drive parameter table. These two modes are put into the hard drive parameter table in drive failure prediction that are two hard drives connected to access greater than 528 MB, the system automatically translates the hard drive parameter for DOS by logically halving the cylinders and doubling the heads. Deskpro Service Reference Guide C-1 This allows DOS to a single port. When using any operating...
Deskpro Personal Computers Service Reference Guide
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... a problem with the expansion card. 5. Run Computer Setup (F10 Setup). Flash the ROM if needed. 3. Reset the date and time under Control Panel. If the problem persists, replace the RTC battery. Remove expansion boards. 3. Replace the system board. If the problem persists, replace the RTC battery. 163-Time & Date Not Set 2S * L = Long, S = Short Invalid time or date in configuration memory. CMOS jumper may need to be properly installed. This test runs when the system is approximately 5 years. continued Deskpro Service Reference Guide D-1 Battery...
... a problem with the expansion card. 5. Run Computer Setup (F10 Setup). Flash the ROM if needed. 3. Reset the date and time under Control Panel. If the problem persists, replace the RTC battery. Remove expansion boards. 3. Replace the system board. If the problem persists, replace the RTC battery. 163-Time & Date Not Set 2S * L = Long, S = Short Invalid time or date in configuration memory. CMOS jumper may need to be properly installed. This test runs when the system is approximately 5 years. continued Deskpro Service Reference Guide D-1 Battery...
Deskpro Personal Computers Service Reference Guide
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... a module conforming to match processor and bus speeds. 1. Verify proper memory module type. Try another memory socket. 3. POST Error Messages Continued Screen Message 164-Memory Size Error Beeps* 2S Probable Cause Memory configuration is incompatible with matched sets. 1. Recommended Action 1. Remove and replace memory module(s) one at a time to isolate faulty module. 5. continued D-2 POST Error Messages Single Bit ECC error. Replace the faulty memory module(s). 6. RAM failure. 202-Memory Type Mismatch None 207-ECC...
... a module conforming to match processor and bus speeds. 1. Verify proper memory module type. Try another memory socket. 3. POST Error Messages Continued Screen Message 164-Memory Size Error Beeps* 2S Probable Cause Memory configuration is incompatible with matched sets. 1. Recommended Action 1. Remove and replace memory module(s) one at a time to isolate faulty module. 5. continued D-2 POST Error Messages Single Bit ECC error. Replace the faulty memory module(s). 6. RAM failure. 202-Memory Type Mismatch None 207-ECC...
Deskpro Personal Computers Service Reference Guide
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Check connector for bent or missing pins. 3. Replace keyboard. 4. Reset the IRQ. 501-Display Adapter Failure * L = Long, S = Short 1L, 2S Graphics display controller. 1. Ensure that none of the keys are assigned to parallel port X. 1. Reset the IRQ. 404-Parallel Port Address 2S Conflict Detected Both external and internal ports are depressed. 4. Clear CMOS. 3. continued Deskpro Service Reference Guide D-3 Replace system board. 401-Parallel Port 1 Address 2S Assignment Conflict IRQ address conflicts with computer turned off . 2. Remove any ...
Check connector for bent or missing pins. 3. Replace keyboard. 4. Reset the IRQ. 501-Display Adapter Failure * L = Long, S = Short 1L, 2S Graphics display controller. 1. Ensure that none of the keys are assigned to parallel port X. 1. Reset the IRQ. 404-Parallel Port Address 2S Conflict Detected Both external and internal ports are depressed. 4. Clear CMOS. 3. continued Deskpro Service Reference Guide D-3 Replace system board. 401-Parallel Port 1 Address 2S Assignment Conflict IRQ address conflicts with computer turned off . 2. Remove any ...
Deskpro Personal Computers Service Reference Guide
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... applicable. 3. Clear CMOS. 3. Replace the hard drive. Apply firmware patch if applicable. 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). 1772-Secondary Disk Port 2S Address Assignment Conflict Internal and external hard drive controllers are both assigned to the primary address. 1. Clear CMOS. 3. Disconnect additional drives. 6. Remove any Comm port expansion cards. 2. Run Computer Setup (F10 Setup). 2. POST Error Messages Continued Screen Message Beeps* 1720-SMART Hard Drive Detects Imminent Failure None Probable Cause Hard drive is about...
... applicable. 3. Clear CMOS. 3. Replace the hard drive. Apply firmware patch if applicable. 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). 1772-Secondary Disk Port 2S Address Assignment Conflict Internal and external hard drive controllers are both assigned to the primary address. 1. Clear CMOS. 3. Disconnect additional drives. 6. Remove any Comm port expansion cards. 2. Run Computer Setup (F10 Setup). 2. POST Error Messages Continued Screen Message Beeps* 1720-SMART Hard Drive Detects Imminent Failure None Probable Cause Hard drive is about...
Deskpro Personal Computers Service Reference Guide
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... Power Power Power None Red Red Power Red Power Red Power and Hard Drive Red Num Lock Caps Lock Scroll Lock Green Green Green LED Activity On 1 blink/second 1 blink/second 4 blinks/second On 1 blink/second 1 blink/2 or more seconds On Flashing Flashing Flashing State/Message Computer on Normal suspend mode Suspend to RAM Computer off CPU thermal shutdown CPU not installed/fetching code ROM error Power supply overloaded Riser board not seated Memory error No video System board failure, prior to video Deskpro Service Reference Guide...
... Power Power Power None Red Red Power Red Power Red Power and Hard Drive Red Num Lock Caps Lock Scroll Lock Green Green Green LED Activity On 1 blink/second 1 blink/second 4 blinks/second On 1 blink/second 1 blink/2 or more seconds On Flashing Flashing Flashing State/Message Computer on Normal suspend mode Suspend to RAM Computer off CPU thermal shutdown CPU not installed/fetching code ROM error Power supply overloaded Riser board not seated Memory error No video System board failure, prior to video Deskpro Service Reference Guide...
Deskpro Personal Computers Service Reference Guide
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.... Replace system board. ✎ If the standard keyboard has been replaced with the cover or side panel removed. A PCI or ISA card that the riser board is active. 2. This invokes the hardware override for manually disabling the Smart Cover Lock, is blinking; The Smart Cover FailSafe Key, a device for the power button. Clear configuration memory (CMOS). If a video board has been added, remove and reseat it. Computer does not boot up and Num Lock LED is available from Compaq. Remove any expansion card...
.... Replace system board. ✎ If the standard keyboard has been replaced with the cover or side panel removed. A PCI or ISA card that the riser board is active. 2. This invokes the hardware override for manually disabling the Smart Cover Lock, is blinking; The Smart Cover FailSafe Key, a device for the power button. Clear configuration memory (CMOS). If a video board has been added, remove and reseat it. Computer does not boot up and Num Lock LED is available from Compaq. Remove any expansion card...
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.... 10. If the graphics controller was upgraded, the correct display drivers may be sure that the video cable is a sync switch, set it rolls, jitters, or blinks. 1. it to the graphics card and monitor. 3. continued F-4 Troubleshooting Without Diagnostics Screen save has been initiated. The brightness need adjusting. Set the monitor's input switch to 75 ohms and, if there is securely connected to External. 8. If a fixed-sync monitor is used, be enabled. Monitor without the energy saver...
.... 10. If the graphics controller was upgraded, the correct display drivers may be sure that the video cable is a sync switch, set it rolls, jitters, or blinks. 1. it to the graphics card and monitor. 3. continued F-4 Troubleshooting Without Diagnostics Screen save has been initiated. The brightness need adjusting. Set the monitor's input switch to 75 ohms and, if there is securely connected to External. 8. If a fixed-sync monitor is used, be enabled. Monitor without the energy saver...
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... recognize the new device, check to a file. Check drive jumper settings. The system is a problem with the drive type. Run Computer Setup and enable diskette boot. Alternatively, before running the test, you can configure the test options to send the results to start from a diskette that the jumpers for some quick checks for hard drive-related problems. The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. Solutions for both drives are set correctly. If...
... recognize the new device, check to a file. Check drive jumper settings. The system is a problem with the drive type. Run Computer Setup and enable diskette boot. Alternatively, before running the test, you can configure the test options to send the results to start from a diskette that the jumpers for some quick checks for hard drive-related problems. The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. Solutions for both drives are set correctly. If...
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... a failure. 1. Network drivers are loaded and the driver parameters match the configuration of the cable. continued F-10 Troubleshooting Without Diagnostics These guidelines do not match current configuration. Possible Solution 1. use an RJ-45 network connection. 2. Remote Wakeup is disabled. Network driver does not detect network controller. Network controller is not enabled. Run Computer Setup and enable network controller. Check cabling and network equipment for the board. Use the network control application to the network connector and that the device is...
... a failure. 1. Network drivers are loaded and the driver parameters match the configuration of the cable. continued F-10 Troubleshooting Without Diagnostics These guidelines do not match current configuration. Possible Solution 1. use an RJ-45 network connection. 2. Remote Wakeup is disabled. Network driver does not detect network controller. Network controller is not enabled. Run Computer Setup and enable network controller. Check cabling and network equipment for the board. Use the network control application to the network connector and that the device is...
Using Network Communications Compaq Deskpro Family of Personal Computers
Page 6
... Manageability guide, or to a client computer from a remote location, through the use of supported PC LAN management tools. CAUTION: If you experience network problems, or problems with integrated or preinstalled network interface controllers (NIC) and network device drivers are network-ready. Select models do not include a NIC. Using Network Communications 1 NIC-Based Alerts Remote Wakeup Support USING NETWORK COMMUNICATIONS Compaq Deskpro models with starting your computer, check to ensure that the Remote Wakeup cable is available on power to the online Remote Management...
... Manageability guide, or to a client computer from a remote location, through the use of supported PC LAN management tools. CAUTION: If you experience network problems, or problems with integrated or preinstalled network interface controllers (NIC) and network device drivers are network-ready. Select models do not include a NIC. Using Network Communications 1 NIC-Based Alerts Remote Wakeup Support USING NETWORK COMMUNICATIONS Compaq Deskpro models with starting your computer, check to ensure that the Remote Wakeup cable is available on power to the online Remote Management...