Deskpro Personal Computers Service Reference Guide
Page 18
...INSPECT. Windows-Based Using the Windows or Windows NT operating system: Click Start Æ Compaq Information Center Æ Create Diagnostics Disk. To create a bootable, DOS-based Diagnostic Diskette (some models may require two 1.44-MB diskettes), run the SOFTPAQ executable file ...environment on another computer for testing. You should run the Computer Checkup (TEST) or View System Information (INSPECT) diagnostic programs. Another Compaq diagnostic feature is optional but recommended after installing or connecting a new device. Save, print, or display the information...
...INSPECT. Windows-Based Using the Windows or Windows NT operating system: Click Start Æ Compaq Information Center Æ Create Diagnostics Disk. To create a bootable, DOS-based Diagnostic Diskette (some models may require two 1.44-MB diskettes), run the SOFTPAQ executable file ...environment on another computer for testing. You should run the Computer Checkup (TEST) or View System Information (INSPECT) diagnostic programs. Another Compaq diagnostic feature is optional but recommended after installing or connecting a new device. Save, print, or display the information...
Deskpro Personal Computers Service Reference Guide
Page 56
... is giving correct error message. Remove any Comm port expansion cards. 2. Run Computer Setup (F10 Setup). 2. Run hard drive diagnostics. 5. POST Error Messages Continued Screen Message Beeps* 1720-SMART Hard Drive Detects Imminent Failure None Probable Cause Hard drive is giving ... firmware patch if applicable. 3. Apply firmware patch if applicable. 3. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). 1780-Disk 0 Failure * L = Long, S = Short None Hard drive/format error. 1. Run the Drive Protection System test if available. 7. Determine if ...
... is giving correct error message. Remove any Comm port expansion cards. 2. Run Computer Setup (F10 Setup). 2. Run hard drive diagnostics. 5. POST Error Messages Continued Screen Message Beeps* 1720-SMART Hard Drive Detects Imminent Failure None Probable Cause Hard drive is giving ... firmware patch if applicable. 3. Apply firmware patch if applicable. 3. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). 1780-Disk 0 Failure * L = Long, S = Short None Hard drive/format error. 1. Run the Drive Protection System test if available. 7. Determine if ...
Deskpro Personal Computers Service Reference Guide
Page 57
...Hard drive/format error. 1782-Disk Controller Failure None Hard drive circuitry error. 1790-Disk 0 Failure None Hard drive error or wrong drive type. * L = Long, S = Short Recommended Action 1. Replace the hard drive. 1. Replace the hard drive. 8. Run Computer Setup (F10 Setup). 2. Run hard drive diagnostics. 5. Run hard drive diagnostics. 5. Run Computer Setup (.... Run the Drive Protection System test if available. 7. Check cable seating /jumper settings. 4. Replace the system board. 1. Run Computer Setup (F10 Setup). 2. continued Deskpro Service Reference Guide D-7
...Hard drive/format error. 1782-Disk Controller Failure None Hard drive circuitry error. 1790-Disk 0 Failure None Hard drive error or wrong drive type. * L = Long, S = Short Recommended Action 1. Replace the hard drive. 1. Replace the hard drive. 8. Run Computer Setup (F10 Setup). 2. Run hard drive diagnostics. 5. Run hard drive diagnostics. 5. Run Computer Setup (.... Run the Drive Protection System test if available. 7. Check cable seating /jumper settings. 4. Replace the system board. 1. Run Computer Setup (F10 Setup). 2. continued Deskpro Service Reference Guide D-7
Deskpro Personal Computers Service Reference Guide
Page 58
... /jumper settings. 4. Replace the hard drive. 1. Clear CMOS. 3. Run the Drive Protection System test if available. 7. Run hard drive diagnostics. 5. Run Computer Setup (F10 Setup). 2. Disconnect additional drives. 6. Run Computer Setup (F10 Setup). 2. Disconnect additional drives. 6. Run the...-Secondary Controller None or Disk Failure Hard drive circuitry error. * L = Long, S = Short Recommended Action 1. Clear CMOS. 3. Replace the system board. 1. Run Computer Setup (F10 Setup). 2. Clear CMOS. 3. Replace the hard drive. Run hard drive diagnostics. 5. Run the Drive...
... /jumper settings. 4. Replace the hard drive. 1. Clear CMOS. 3. Run the Drive Protection System test if available. 7. Run hard drive diagnostics. 5. Run Computer Setup (F10 Setup). 2. Disconnect additional drives. 6. Run Computer Setup (F10 Setup). 2. Disconnect additional drives. 6. Run the...-Secondary Controller None or Disk Failure Hard drive circuitry error. * L = Long, S = Short Recommended Action 1. Clear CMOS. 3. Replace the system board. 1. Run Computer Setup (F10 Setup). 2. Clear CMOS. 3. Replace the hard drive. Run hard drive diagnostics. 5. Run the Drive...
Deskpro Personal Computers Service Reference Guide
Page 67
.... Alternatively, before running the test, you can print this log to a local printer or save it to a local printer or file. Disk transaction problem. Either the directory structure is bad or there is a problem with the drive type. Select File Æ Properties Æ ...Tools. Drive not found. 1. Remove the diskette from a diskette that the jumpers for hard drive-related problems. The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. Run Computer Setup and enable diskette boot...
.... Alternatively, before running the test, you can print this log to a local printer or save it to a local printer or file. Disk transaction problem. Either the directory structure is bad or there is a problem with the drive type. Select File Æ Properties Æ ...Tools. Drive not found. 1. Remove the diskette from a diskette that the jumpers for hard drive-related problems. The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. Run Computer Setup and enable diskette boot...
Deskpro Personal Computers Service Reference Guide
Page 73
...volume by temporarily removing all cards and other essential cards such as the disk controller. For more peripheral devices contend for integrated audio using the audio ...of the computer is sent to the specified SNMP-compliant management application. F-12 Troubleshooting Without Diagnostics Change the hardware settings of the base I /O address Interrupt 8-bit DMA Setting 220H ...an Simple Network Management Protocol (SNMP) trap (message) is turned down. Troubleshooting Using Compaq Intelligent Manageability Features The Local Alert Pop-Up Dialog notifies you of the problem by ...
...volume by temporarily removing all cards and other essential cards such as the disk controller. For more peripheral devices contend for integrated audio using the audio ...of the computer is sent to the specified SNMP-compliant management application. F-12 Troubleshooting Without Diagnostics Change the hardware settings of the base I /O address Interrupt 8-bit DMA Setting 220H ...an Simple Network Management Protocol (SNMP) trap (message) is turned down. Troubleshooting Using Compaq Intelligent Manageability Features The Local Alert Pop-Up Dialog notifies you of the problem by ...