Deskpro Personal Computers Service Reference Guide
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... Using the Smart Cover FailSafe Key 3-7 3.2.4 Cable Lock Provision 3-7 3.3 Fault Notification and Recovery 3-7 3.3.1 Processor Fault Prediction and Prefailure Warranty 3-7 3.3.2 SMART Hard Drive Fault Prediction 3-8 3.3.3 Drive Protection System 3-8 3.3.4 Ultra ATA Integrity Monitoring 3-8 3.3.5 ECC Fault Prediction and Prefailure Warranty 3-8 3.3.6 Surge-Tolerant Power Supply 3-8 3.3.7 Thermal Sensor ...3-8 3.4 Software Updating and Management 3-9 3.4.1 Remote ROM Flash 3-9 Using Remote ROM Flash 3-9 FailSafe Boot Block ROM 3-10 3.4.2 Remote Security Management 3-12 3.4.3 Remote...
... Using the Smart Cover FailSafe Key 3-7 3.2.4 Cable Lock Provision 3-7 3.3 Fault Notification and Recovery 3-7 3.3.1 Processor Fault Prediction and Prefailure Warranty 3-7 3.3.2 SMART Hard Drive Fault Prediction 3-8 3.3.3 Drive Protection System 3-8 3.3.4 Ultra ATA Integrity Monitoring 3-8 3.3.5 ECC Fault Prediction and Prefailure Warranty 3-8 3.3.6 Surge-Tolerant Power Supply 3-8 3.3.7 Thermal Sensor ...3-8 3.4 Software Updating and Management 3-9 3.4.1 Remote ROM Flash 3-9 Using Remote ROM Flash 3-9 FailSafe Boot Block ROM 3-10 3.4.2 Remote Security Management 3-12 3.4.3 Remote...
Deskpro Personal Computers Service Reference Guide
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... provide the Compaq-specific integration of the dialog box to the appropriate software drivers for the computer model and include device drivers supported by Windows NT. These diskettes are required to computers equipped with a diskette drive. Read and follow the instructions that appear on your computer's hardware configuration..." appears on the screen. Click Start Æ Compaq Information Center Æ Create Emergency Repair Diskette. 2. To use the Emergency Repair Diskette if...
... provide the Compaq-specific integration of the dialog box to the appropriate software drivers for the computer model and include device drivers supported by Windows NT. These diskettes are required to computers equipped with a diskette drive. Read and follow the instructions that appear on your computer's hardware configuration..." appears on the screen. Click Start Æ Compaq Information Center Æ Create Emergency Repair Diskette. 2. To use the Emergency Repair Diskette if...
Deskpro Personal Computers Service Reference Guide
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... Boot. Enable or disable Network Server Mode, which is entered. Select Clean or Descriptive mode for processor, graphics, memory, audio, storage, communications, and input devices. Modify the boot order of the computer. Solve system configuration errors detected but does not run during a Full Boot. To manually switch to do the following: Modify or restore factory default settings. Set the system date and time. Set, view, change the system configuration, which is displayed...
... Boot. Enable or disable Network Server Mode, which is entered. Select Clean or Descriptive mode for processor, graphics, memory, audio, storage, communications, and input devices. Modify the boot order of the computer. Solve system configuration errors detected but does not run during a Full Boot. To manually switch to do the following: Modify or restore factory default settings. Set the system date and time. Set, view, change the system configuration, which is displayed...
Deskpro Personal Computers Service Reference Guide
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... any changes. Note: After saving changes to the system. Lists information regarding IDE devices connected to Removable Media, the computer will restart. ATAPI devices (CD-ROM, DVD-ROM, tape) are listed as LS-120 drive, diskette drive, hard drive, SCSI drive, CD-ROM drive, or DVD-ROM drive). Enables power-on , manually. Saves system configuration to system configuration and exits Computer Setup. Lists the currently installed drive A (preinstalled diskette drive) and drive B devices. Security Setup Password Power-On Password Enables setup (administrator) password. Turn the...
... any changes. Note: After saving changes to the system. Lists information regarding IDE devices connected to Removable Media, the computer will restart. ATAPI devices (CD-ROM, DVD-ROM, tape) are listed as LS-120 drive, diskette drive, hard drive, SCSI drive, CD-ROM drive, or DVD-ROM drive). Enables power-on , manually. Saves system configuration to system configuration and exits Computer Setup. Lists the currently installed drive A (preinstalled diskette drive) and drive B devices. Security Setup Password Power-On Password Enables setup (administrator) password. Turn the...
Deskpro Personal Computers Service Reference Guide
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..., configuration management and troubleshooting, and power management. Deskpro Service Reference Guide 3-1 Intelligent Manageability is built upon industry-standard building blocks, including DMI 2.0, Web-Based Enterprise Management, Intel's "Wired for the following tasks: Installing the optional Setup partition. The Compaq Deskpro Supplement CD, ROM-based setup, and ACPI-ready hardware provide further assistance with Compaq Management Solutions Partners and Compaq Insight Manager. The partition should be used to use the previous generation of the desktop and portable PC...
..., configuration management and troubleshooting, and power management. Deskpro Service Reference Guide 3-1 Intelligent Manageability is built upon industry-standard building blocks, including DMI 2.0, Web-Based Enterprise Management, Intel's "Wired for the following tasks: Installing the optional Setup partition. The Compaq Deskpro Supplement CD, ROM-based setup, and ACPI-ready hardware provide further assistance with Compaq Management Solutions Partners and Compaq Insight Manager. The partition should be used to use the previous generation of the desktop and portable PC...
Deskpro Personal Computers Service Reference Guide
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... the instructions on the hard disk, even when removed from the removable media drives. Feature Removable Media Boot Control Removable Media Write Control Serial, Parallel, USB, or Infrared Interface Control Power-On Password Setup Password Smart Cover Purpose Prevents booting from the computer. Prevents use of the computer until the password is entered. To initiate Remote System Installation, press F12 when the F12=Network Service Boot message appears in existing tools. Seamless, automatic integration between AssetControl features and Solutions Partners products enables...
... the instructions on the hard disk, even when removed from the removable media drives. Feature Removable Media Boot Control Removable Media Write Control Serial, Parallel, USB, or Infrared Interface Control Power-On Password Setup Password Smart Cover Purpose Prevents booting from the computer. Prevents use of the computer until the password is entered. To initiate Remote System Installation, press F12 when the F12=Network Service Boot message appears in existing tools. Seamless, automatic integration between AssetControl features and Solutions Partners products enables...
Deskpro Personal Computers Service Reference Guide
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... internal components. For more information about Computer Setup, refer to be established through Computer Setup prevents reconfiguration of the computer (use of the screen, press the F10 key. In some cases switches may need the FailSafe Key in the lower-right corner of the Computer Setup utility) until the password is a softwarecontrollable cover lock, controlled by setup password). Password Security The computer supports security password features, which can be set. Deskpro Service Reference Guide...
... internal components. For more information about Computer Setup, refer to be established through Computer Setup prevents reconfiguration of the computer (use of the screen, press the F10 key. In some cases switches may need the FailSafe Key in the lower-right corner of the Computer Setup utility) until the password is a softwarecontrollable cover lock, controlled by setup password). Password Security The computer supports security password features, which can be set. Deskpro Service Reference Guide...
Deskpro Personal Computers Service Reference Guide
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... a diagnostic tool built into the hard drives installed in select Compaq Deskpro computers. An alert is designed to help diagnose conditions that tracks the internal temperature of error checking and correcting (ECC) memory errors, the computer displays a Local Alert message. DPS is also sent over the network to the system administrator. Each time DPS is a hardware and software feature that caused you to replace these drives, free...
... a diagnostic tool built into the hard drives installed in select Compaq Deskpro computers. An alert is designed to help diagnose conditions that tracks the internal temperature of error checking and correcting (ECC) memory errors, the computer displays a Local Alert message. DPS is also sent over the network to the system administrator. Each time DPS is a hardware and software feature that caused you to replace these drives, free...
Deskpro Personal Computers Service Reference Guide
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... instructions on the screen. To access Display Properties, right-click on light will blink once every second while the computer is in Computer Setup, the power-on the Windows Desktop, then choose Properties. Access the Computer Setup Utilities menu. 2. Access the Computer Setup Utilities menu. 2. For more information. Use Display Properties to the same operational state without closing applications and to quickly return to establish, modify, or disable Power Management settings for faster, more consistent configuration...
... instructions on the screen. To access Display Properties, right-click on light will blink once every second while the computer is in Computer Setup, the power-on the Windows Desktop, then choose Properties. Access the Computer Setup Utilities menu. 2. Access the Computer Setup Utilities menu. 2. For more information. Use Display Properties to the same operational state without closing applications and to quickly return to establish, modify, or disable Power Management settings for faster, more consistent configuration...
Deskpro Personal Computers Service Reference Guide
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C appendix HARD DRIVES Compaq Computer Corporation uses IDE hard disk drives that warns the user or the network administrator of an impending failure or crash of the system ROM. The soft-drive types are assigned according to the table below: Drive 0 1 0 1 Hard Drive Type 65 66 68 15 Controller Primary Primary Secondary Secondary For hard drives that are Conner mode and ATA-compatible mode. When using any operating system other as the device 1, or secondary drive. These...
C appendix HARD DRIVES Compaq Computer Corporation uses IDE hard disk drives that warns the user or the network administrator of an impending failure or crash of the system ROM. The soft-drive types are assigned according to the table below: Drive 0 1 0 1 Hard Drive Type 65 66 68 15 Controller Primary Primary Secondary Secondary For hard drives that are Conner mode and ATA-compatible mode. When using any operating system other as the device 1, or secondary drive. These...
Deskpro Personal Computers Service Reference Guide
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... configuration memory. If an expansion card was recently added, remove it and see if the problem remains. 4. Replace the system board. 1. Clear CMOS. 2. Remove expansion boards. 3. Check for proper placement of the CMOS jumper. Not Set RTC (real-time clock) battery may not be replaced. Flash the ROM if needed. 3. Run Computer Setup (F10 Setup). Set the date and time under Control Panel. RTC (real-time clock) battery may be replaced. Battery life is approximately 5 years. If the problem persists, replace...
... configuration memory. If an expansion card was recently added, remove it and see if the problem remains. 4. Replace the system board. 1. Clear CMOS. 2. Remove expansion boards. 3. Check for proper placement of the CMOS jumper. Not Set RTC (real-time clock) battery may not be replaced. Flash the ROM if needed. 3. Run Computer Setup (F10 Setup). Set the date and time under Control Panel. RTC (real-time clock) battery may be replaced. Battery life is approximately 5 years. If the problem persists, replace...
Deskpro Personal Computers Service Reference Guide
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... another memory socket. 3. Replace DIMM with matched sets. 1. Verify proper memory module type. Remove and replace memory module(s) one at a time to match processor and bus speeds. 1. Verify proper memory module type. 2. RAM failure. 202-Memory Type Mismatch None 207-ECC Corrected Single 2S Bit Errors in DIMM 1. Run Computer Setup (F10 Setup) or Windows utilities. 2. message is missing critical SPD information, or is incorrect. 183-Invalid Processor Jumper Setting 201-Memory Error 2S None System board jumper improperly set.
... another memory socket. 3. Replace DIMM with matched sets. 1. Verify proper memory module type. Remove and replace memory module(s) one at a time to match processor and bus speeds. 1. Verify proper memory module type. 2. RAM failure. 202-Memory Type Mismatch None 207-ECC Corrected Single 2S Bit Errors in DIMM 1. Run Computer Setup (F10 Setup) or Windows utilities. 2. message is missing critical SPD information, or is incorrect. 183-Invalid Processor Jumper Setting 201-Memory Error 2S None System board jumper improperly set.
Deskpro Personal Computers Service Reference Guide
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... run Computer Setup (F10 Setup). 410-Audio Interrupt Conflict 2S IRQ address conflicts with another device. Replace the graphics controller. POST Error Messages Continued Screen Message 301-Keyboard Error Beeps* None Probable Cause Keyboard failure. Remove any parallel expansion cards. 2. Reseat the graphics card (if applicable). 2. Verify the monitor is attached and turned on. 4. Check connector for bent or missing pins. 3. Clear CMOS. 3. Reconnect the keyboard with computer turned off . 2. Ensure that none of the keys are depressed. 4. Clear CMOS...
... run Computer Setup (F10 Setup). 410-Audio Interrupt Conflict 2S IRQ address conflicts with another device. Replace the graphics controller. POST Error Messages Continued Screen Message 301-Keyboard Error Beeps* None Probable Cause Keyboard failure. Remove any parallel expansion cards. 2. Reseat the graphics card (if applicable). 2. Verify the monitor is attached and turned on. 4. Check connector for bent or missing pins. 3. Clear CMOS. 3. Reconnect the keyboard with computer turned off . 2. Ensure that none of the keys are depressed. 4. Clear CMOS...
Deskpro Personal Computers Service Reference Guide
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...Secondary Disk Port 2S Address Assignment Conflict Internal and external hard drive controllers are both assigned to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) 1. Clear CMOS. 3. Disconnect additional drives. 6. Run the Drive Protection System test available. 2. Reconfigure card resources and/or run Computer Setup (F10 Setup). 1780-Disk 0 Failure * L = Long, S = Short None Hard drive/format error. 1. Check cables/jumper settings. 4. Clear CMOS. 3. POST Error Messages Continued Screen Message Beeps* 1720-SMART Hard Drive...
...Secondary Disk Port 2S Address Assignment Conflict Internal and external hard drive controllers are both assigned to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) 1. Clear CMOS. 3. Disconnect additional drives. 6. Run the Drive Protection System test available. 2. Reconfigure card resources and/or run Computer Setup (F10 Setup). 1780-Disk 0 Failure * L = Long, S = Short None Hard drive/format error. 1. Check cables/jumper settings. 4. Clear CMOS. 3. POST Error Messages Continued Screen Message Beeps* 1720-SMART Hard Drive...
Deskpro Personal Computers Service Reference Guide
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... Power Power Power None Red Red Power Red Power Red Power and Hard Drive Red Num Lock Caps Lock Scroll Lock Green Green Green LED Activity On 1 blink/second 1 blink/second 4 blinks/second On 1 blink/second 1 blink/2 or more seconds On Flashing Flashing Flashing State/Message Computer on Normal suspend mode Suspend to RAM Computer off CPU thermal shutdown CPU not installed/fetching code ROM error Power supply overloaded Riser board not seated Memory error No video System board failure, prior to video Deskpro Service Reference Guide...
... Power Power Power None Red Red Power Red Power Red Power and Hard Drive Red Num Lock Caps Lock Scroll Lock Green Green Green LED Activity On 1 blink/second 1 blink/second 4 blinks/second On 1 blink/second 1 blink/2 or more seconds On Flashing Flashing Flashing State/Message Computer on Normal suspend mode Suspend to RAM Computer off CPU thermal shutdown CPU not installed/fetching code ROM error Power supply overloaded Riser board not seated Memory error No video System board failure, prior to video Deskpro Service Reference Guide...
Deskpro Personal Computers Service Reference Guide
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... connected to the "Removal and Replacement Procedures" chapter in the product-specific MSG. Reseat drive power, data, and power supply cables. Replace cover or side panel, and let the computer cool down . 2. Cannot remove computer cover or side panel. 1. Unlock the Smart Cover Lock using Computer Setup. 2. You'll need to video). you may hear one short and two long beeps. Computer does not boot up and Num Lock LED is blocked. System board hardware failure...
... connected to the "Removal and Replacement Procedures" chapter in the product-specific MSG. Reseat drive power, data, and power supply cables. Replace cover or side panel, and let the computer cool down . 2. Cannot remove computer cover or side panel. 1. Unlock the Smart Cover Lock using Computer Setup. 2. You'll need to video). you may hear one short and two long beeps. Computer does not boot up and Num Lock LED is blocked. System board hardware failure...
Deskpro Personal Computers Service Reference Guide
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... set to light the screen. 3. Press any key or click the mouse button and, if one other's magnetic field. 3. Reflash the ROM using a ROMPaq diskette. If the graphics controller was upgraded, the correct display drivers may not be enabled. Be sure the monitor cable is in FailSafe Boot Block mode (indicated by one long beep and three short beeps). Screen goes blank. Press any key or type password. Graphics colors are not correct. Set the RGB switch...
... set to light the screen. 3. Press any key or click the mouse button and, if one other's magnetic field. 3. Reflash the ROM using a ROMPaq diskette. If the graphics controller was upgraded, the correct display drivers may not be enabled. Be sure the monitor cable is in FailSafe Boot Block mode (indicated by one long beep and three short beeps). Screen goes blank. Press any key or type password. Graphics colors are not correct. Set the RGB switch...
Deskpro Personal Computers Service Reference Guide
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... same controller as the primary drive, verify that is a driver problem. If system still does not recognize the new device, check to a local printer or file. Remove the diskette from a diskette that the jumpers for hard drive-related problems. The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. Hard Drive This section identifies some typical hard drive problems are presented in the following table: Problem Hard drive error occurs. Specific details...
... same controller as the primary drive, verify that is a driver problem. If system still does not recognize the new device, check to a local printer or file. Remove the diskette from a diskette that the jumpers for hard drive-related problems. The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. Hard Drive This section identifies some typical hard drive problems are presented in the following table: Problem Hard drive error occurs. Specific details...
Deskpro Personal Computers Service Reference Guide
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... correct device. 2. Replace the controller or the system board. 4. Network controller interrupt is not configured for proper connection. 2. The network controller is shared with an expansion board. continued F-10 Troubleshooting Without Diagnostics Problem The Remote Wakeup feature is not available when using an AUI network connection; The feature is not functioning. Run Computer Setup and enable network controller. Use the network control application to verify that the other end of the cable is securely attached to the network connector...
... correct device. 2. Replace the controller or the system board. 4. Network controller interrupt is not configured for proper connection. 2. The network controller is shared with an expansion board. continued F-10 Troubleshooting Without Diagnostics Problem The Remote Wakeup feature is not available when using an AUI network connection; The feature is not functioning. Run Computer Setup and enable network controller. Use the network control application to verify that the other end of the cable is securely attached to the network connector...
Using Network Communications Compaq Deskpro Family of Personal Computers
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... is connected to the NIC board and to the expansion board cage. Using Network Communications 1 For more information on Remote Wakeup, refer to the Intelligent Manageability guide, or to a client computer from a remote location, through the use of supported PC LAN management tools. NIC-Based Alerts Remote Wakeup Support USING NETWORK COMMUNICATIONS Compaq Deskpro models with starting your computer, check to ensure that the Remote Wakeup cable is powered off. The computer can send hardware and operating system failure...
... is connected to the NIC board and to the expansion board cage. Using Network Communications 1 For more information on Remote Wakeup, refer to the Intelligent Manageability guide, or to a client computer from a remote location, through the use of supported PC LAN management tools. NIC-Based Alerts Remote Wakeup Support USING NETWORK COMMUNICATIONS Compaq Deskpro models with starting your computer, check to ensure that the Remote Wakeup cable is powered off. The computer can send hardware and operating system failure...