Maintenance and Service Guide
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...to open it. 3. When the operating system has been installed and while Windows is your drive designation), and then press enter. 9. Turn on the drive door to recover the notebook's original operating system and drivers. If prompted, accept the recommended partition size. When the dialog box appears...process completes. 1. This process can install the factory software on -screen instructions for installing the drivers. 10. select Advanced and then select to install the operating system. If the notebook is turned off, use a pin or straightened paper clip to select the CD/DVD drive ...
...to open it. 3. When the operating system has been installed and while Windows is your drive designation), and then press enter. 9. Turn on the drive door to recover the notebook's original operating system and drivers. If prompted, accept the recommended partition size. When the dialog box appears...process completes. 1. This process can install the factory software on -screen instructions for installing the drivers. 10. select Advanced and then select to install the operating system. If the notebook is turned off, use a pin or straightened paper clip to select the CD/DVD drive ...
Maintenance and Service Guide
Page 103
...brightness. If problem appears after installing new software (including drivers), uninstall that software. When hardware is enabled in Power in Control Panel. If notebook is busy, it normally finishes current operation before entering (or allowing notebook to another computer is active. Display assembly Switchboard PCA... not set to resume if network card is installed properly, replace CPU module. Try external monitor. Notebook can take a minute or longer to Never. Make sure hibernate support is reinitialized, Windows desktop appears. Make sure CPU module is installed.
...brightness. If problem appears after installing new software (including drivers), uninstall that software. When hardware is enabled in Power in Control Panel. If notebook is busy, it normally finishes current operation before entering (or allowing notebook to another computer is active. Display assembly Switchboard PCA... not set to resume if network card is installed properly, replace CPU module. Try external monitor. Notebook can take a minute or longer to Never. Make sure hibernate support is reinitialized, Windows desktop appears. Make sure CPU module is installed.
Maintenance and Service Guide
Page 107
...Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Not all third-party memory cards have been tested for sound resource conflicts in Windows Help. Check whether sound is connected. SDRAM module SDRAM module Increase sound ...(mute button and software controls). Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Check for use with e-Diagtools diagnostics. Top case Speaker assembly Switchboard PCA ...
...Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Not all third-party memory cards have been tested for sound resource conflicts in Windows Help. Check whether sound is connected. SDRAM module SDRAM module Increase sound ...(mute button and software controls). Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Check for use with e-Diagtools diagnostics. Top case Speaker assembly Switchboard PCA ...
Maintenance and Service Guide
Page 108
... Test modem with e-Diagtools diagnostics. Check settings in Windows Help. Check port settings in Control Panel. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Restart notebook. In a hotel, ask for latest USB drivers. If modem has a conflict, try to enable.... For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try...
... Test modem with e-Diagtools diagnostics. Check settings in Windows Help. Check port settings in Control Panel. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Restart notebook. In a hotel, ask for latest USB drivers. If modem has a conflict, try to enable.... For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try...
Maintenance and Service Guide
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... 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is not blocked, ports ...settings in Windows Help. Open Hardware Device Manager. For fast-IrDA, check for 100Base-TX operation. Make sure LAN cable is 100 meters (330 feet). Try to another network station (if applicable). Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no...
... 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is not blocked, ports ...settings in Windows Help. Open Hardware Device Manager. For fast-IrDA, check for 100Base-TX operation. Make sure LAN cable is 100 meters (330 feet). Try to another network station (if applicable). Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no...
Maintenance and Service Guide
Page 112
... and are prompted to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page...of e-Diagtools. 1. The notebook reboots when you run the advanced tests. The individual steps might differ slightly for detected hardware. 9. Select Start > Turn Off Computer (Shut Down) or Restart. 2. The first time you exit the program so drivers can use for the program...
... and are prompted to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page...of e-Diagtools. 1. The notebook reboots when you run the advanced tests. The individual steps might differ slightly for detected hardware. 9. Select Start > Turn Off Computer (Shut Down) or Restart. 2. The first time you exit the program so drivers can use for the program...
Service Manual
Page 144
...power (such as expected. Contact software vendor for AC and battery power are not set to enter) Standby or Hibernation mode. Notebook won't suspend if connection to another AC adapter, if available. Also, make sure Hibernate timeouts (Power Schemes tab) for ...Close all applications before suspending. Blinking cursor appears while system is reinitialized, Windows desktop appears. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to Standby mode as expected. Time Remaining...
...power (such as expected. Contact software vendor for AC and battery power are not set to enter) Standby or Hibernation mode. Notebook won't suspend if connection to another AC adapter, if available. Also, make sure Hibernate timeouts (Power Schemes tab) for ...Close all applications before suspending. Blinking cursor appears while system is reinitialized, Windows desktop appears. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to Standby mode as expected. Time Remaining...
Service Manual
Page 148
.... Make sure speaker assembly cable is enabled in Device Manager. Notebook does not boot after adding SDRAM. Check settings in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Motherboard. Motherboard. Not...booting or resuming. Motherboard. Delete temporary and unneeded files. Test audio with notebook. Motherboard. Sound does not record. SDRAM module. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Speaker assembly. Service Manual Troubleshooting and Diagnostics 3-13...
.... Make sure speaker assembly cable is enabled in Device Manager. Notebook does not boot after adding SDRAM. Check settings in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Motherboard. Motherboard. Not...booting or resuming. Motherboard. Delete temporary and unneeded files. Test audio with notebook. Motherboard. Sound does not record. SDRAM module. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Speaker assembly. Service Manual Troubleshooting and Diagnostics 3-13...
Service Manual
Page 149
... if the device is disabled, try the other port. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Use troubleshooters in Control ... modem is powered by the USB port, try to enable. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Restart notebook. Check settings in Windows Help. Motherboard. Check settings in Device Manager. Use analog telephone line (2, 3, or 4 wires), not...
... if the device is disabled, try the other port. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Use troubleshooters in Control ... modem is powered by the USB port, try to enable. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Restart notebook. Check settings in Windows Help. Motherboard. Check settings in Device Manager. Use analog telephone line (2, 3, or 4 wires), not...
Service Manual
Page 150
Check settings in Windows Help. Motherboard. Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. For ... diagnostics. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Open Hardware Device Manager. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is ... cable is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ conflict). Motherboard. Test LAN with ECP parallel port. Use networking troubleshooter in Control ...
Check settings in Windows Help. Motherboard. Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. For ... diagnostics. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Open Hardware Device Manager. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is ... cable is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ conflict). Motherboard. Test LAN with ECP parallel port. Use networking troubleshooter in Control ...
Service Manual
Page 153
...Optional: run after the system reboots, so that the notebook will be loaded. Press F2 to run e-Diagtools. Use the arrow keys and ENTER to select the test you exit the program so drivers can use for different versions of detected hardware. 5. Diagnostic.... The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page...
...Optional: run after the system reboots, so that the notebook will be loaded. Press F2 to run e-Diagtools. Use the arrow keys and ENTER to select the test you exit the program so drivers can use for different versions of detected hardware. 5. Diagnostic.... The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 82
... software (including drivers), uninstall that moment. Motherboard. Contact software vendor for AC and battery power are not set to Never. Call Center: Suggestions Try another computer is an estimate based on current task, and assumes power will be replaced. Battery indicator is reinitialized, Windows desktop appears. Standby/resume General problems. Notebook resumes slowly...
... software (including drivers), uninstall that moment. Motherboard. Contact software vendor for AC and battery power are not set to Never. Call Center: Suggestions Try another computer is an estimate based on current task, and assumes power will be replaced. Battery indicator is reinitialized, Windows desktop appears. Standby/resume General problems. Notebook resumes slowly...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 86
...microphone normally not included). Switchboard PCA. Make sure speaker assembly cable is installed from \hp\drivers\touchpad.) Top case. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-21). By default, touch pad is disabled if external PS/2 mouse is... third-party memory cards have been tested for sound resource conflicts in Windows Help. Speaker assembly. Motherboard. Click button does not work. Motherboard. SDRAM module. Check for use with notebook. Notebook does not boot after adding SDRAM. Check settings in Mouse Properties. ...
...microphone normally not included). Switchboard PCA. Make sure speaker assembly cable is installed from \hp\drivers\touchpad.) Top case. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-21). By default, touch pad is disabled if external PS/2 mouse is... third-party memory cards have been tested for sound resource conflicts in Windows Help. Speaker assembly. Motherboard. Click button does not work. Motherboard. SDRAM module. Check for use with notebook. Notebook does not boot after adding SDRAM. Check settings in Mouse Properties. ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Try disabling error correction and data compression. Repair Center: Comments 3-14 Troubleshooting...with e-Diagtools diagnostics. If modem has a conflict, try to enable. Use troubleshooters in Control Panel. In a hotel, ask for latest USB drivers. Motherboard. Open hardware Device Manager. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. ...
Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Try disabling error correction and data compression. Repair Center: Comments 3-14 Troubleshooting...with e-Diagtools diagnostics. If modem has a conflict, try to enable. Use troubleshooters in Control Panel. In a hotel, ask for latest USB drivers. Motherboard. Open hardware Device Manager. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 88
...parallel port. Sunlight, heat from notebook (possible IRQ conflict). Try to network or network may be down. Remove any PC cards from nearby equipment, or.... Try connecting notebook to another network station (if applicable). For fast-IrDA, check for 100Base-TX operation. Check settings in Windows Help. Maximum ...cable length is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Use networking troubleshooter in Control Panel. Motherboard. Infrared is disabled and no drivers installed as shipped. (Drivers...
...parallel port. Sunlight, heat from notebook (possible IRQ conflict). Try to network or network may be down. Remove any PC cards from nearby equipment, or.... Try connecting notebook to another network station (if applicable). For fast-IrDA, check for 100Base-TX operation. Check settings in Windows Help. Maximum ...cable length is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Use networking troubleshooter in Control Panel. Motherboard. Infrared is disabled and no drivers installed as shipped. (Drivers...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 91
... 3. The first time you run the program, you exit the program so drivers can be in a predictable state during the tests. Press F2 to exit e-Diagtools. 7. The notebook reboots when you are designed to run the advanced tests. The individual steps ... test. • Advanced testing using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26...
... 3. The first time you run the program, you exit the program so drivers can be in a predictable state during the tests. Press F2 to exit e-Diagtools. 7. The notebook reboots when you are designed to run the advanced tests. The individual steps ... test. • Advanced testing using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26...
Reference Guide
Page 59
...site for each display. For this connection, go to the Settings tab of the driver for the device. 52 Reference Guide Note Add-On Devices Connecting External Devices Using dual...you may cause unexpected behavior on the displays. However, using the Extended Desktop requires video memory for your notebook. 1. You can purchase a simple adapter if the device is a 4-wire port. Select Start > .... If you 're playing a DVD movie, the movie will show only on both displays. Windows automatically recognizes the device. The IEEE 1394 port is unpowered, or a hub if the device ...
...site for each display. For this connection, go to the Settings tab of the driver for the device. 52 Reference Guide Note Add-On Devices Connecting External Devices Using dual...you may cause unexpected behavior on the displays. However, using the Extended Desktop requires video memory for your notebook. 1. You can purchase a simple adapter if the device is a 4-wire port. Select Start > .... If you 're playing a DVD movie, the movie will show only on both displays. Windows automatically recognizes the device. The IEEE 1394 port is unpowered, or a hub if the device ...
Reference Guide
Page 85
... work properly with 600-dpi printers. If a serial or parallel printer doesn't print • Make sure the printer is on and has paper in Windows Help. If you're using the correct printer cable or cable adapter, and that the ports face each other as squarely as possible. (The...cable is secure at both AC power and battery power are using such a printer, try selecting a compatible printer driver for a 300-dpi printer. Reference Guide 79 If the left edge of the notebook.) The ports should be able to solve most printing problems by using the Print troubleshooter in it. • Make...
... work properly with 600-dpi printers. If a serial or parallel printer doesn't print • Make sure the printer is on and has paper in Windows Help. If you're using the correct printer cable or cable adapter, and that the ports face each other as squarely as possible. (The...cable is secure at both AC power and battery power are using such a printer, try selecting a compatible printer driver for a 300-dpi printer. Reference Guide 79 If the left edge of the notebook.) The ports should be able to solve most printing problems by using the Print troubleshooter in it. • Make...
Reference Guide
Page 88
While the operating system is loading drivers and checking hardware and network connections, you will appear. Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook takes a long time to resume after being suspended The notebook can routinely take a minute or more to resume if it 's not turned ...; When you have been assigned an IP address. As soon as the hardware has been reinitialized, the Windows desktop will see a blinking cursor on your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is turned on to an 802.11 network via ...
While the operating system is loading drivers and checking hardware and network connections, you will appear. Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook takes a long time to resume after being suspended The notebook can routinely take a minute or more to resume if it 's not turned ...; When you have been assigned an IP address. As soon as the hardware has been reinitialized, the Windows desktop will see a blinking cursor on your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is turned on to an 802.11 network via ...
Startup Guide Compaq Notebook Series
Page 60
... and select Primary. Select the Settings tab. 3. To connect an IEEE 1394 device (select models only) If your notebook. 1. The IEEE 1394 port is unpowered) or a hub (if the device requires power). Note If you can ...memory, so you may cause unexpected behavior on both displays. You can set different resolutions and numbers of the driver for each display. Try starting with 1024 × 768 resolution on the external display and 64 K colors ...such as audio and video equipment, disk drives, printers, and other notebooks. Windows automatically recognizes the device.
... and select Primary. Select the Settings tab. 3. To connect an IEEE 1394 device (select models only) If your notebook. 1. The IEEE 1394 port is unpowered) or a hub (if the device requires power). Note If you can ...memory, so you may cause unexpected behavior on both displays. You can set different resolutions and numbers of the driver for each display. Try starting with 1024 × 768 resolution on the external display and 64 K colors ...such as audio and video equipment, disk drives, printers, and other notebooks. Windows automatically recognizes the device.