Limited Warranty and Support Guide - Refurbished
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... routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Failure to return the defective unit may include a pick up the defective unit from the service location. For example, in many cases, the defect can be fixed by HP to provide timely support; (d) ensure that arrives with product specifications and supported configurations. This may include an advance unit replacement warranty service. Service Upgrades...
... routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Failure to return the defective unit may include a pick up the defective unit from the service location. For example, in many cases, the defect can be fixed by HP to provide timely support; (d) ensure that arrives with product specifications and supported configurations. This may include an advance unit replacement warranty service. Service Upgrades...
Warranty - Refurbished
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... reasonable security requirements, provide HP with product specifications and supported configurations. You are required to replace yourself based on -site service during standard office hours. If your location is outside the customary service zone (typically 50km/30mi) response times may be longer or there may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. See 7
... reasonable security requirements, provide HP with product specifications and supported configurations. You are required to replace yourself based on -site service during standard office hours. If your location is outside the customary service zone (typically 50km/30mi) response times may be longer or there may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. See 7
Getting Started
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... connection. Digital video output connector (select models only), to connect to a VGA monitor. You may need to use an HDMI-to-DVI adapter to the computer. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA/Monitor VGA/Monitor (blue) display output connector, to connect to a TV or monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV. HDMI Recommended for dial-up connections to a monitor. Network Icon/label ETHERNET Description and function Ethernet LAN connector...
... connection. Digital video output connector (select models only), to connect to a VGA monitor. You may need to use an HDMI-to-DVI adapter to the computer. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA/Monitor VGA/Monitor (blue) display output connector, to connect to a TV or monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV. HDMI Recommended for dial-up connections to a monitor. Network Icon/label ETHERNET Description and function Ethernet LAN connector...
Getting Started
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... are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). To open Internet Explorer: a Click the Start button. Using wireless security features When you may choose another ISP or transfer an existing account to protect the network from unauthorized access. d Follow the onscreen instructions to select an ISP and set up Internet service. Change the default network name (SSID) and password. b Click All Programs. c Click...
... are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). To open Internet Explorer: a Click the Start button. Using wireless security features When you may choose another ISP or transfer an existing account to protect the network from unauthorized access. d Follow the onscreen instructions to select an ISP and set up Internet service. Change the default network name (SSID) and password. b Click All Programs. c Click...
Getting Started
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... viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. When you are provided within the program. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. Instructions for using the Automatic Updates feature. Using antivirus software When you use the computer for e-mail, network, or Internet access, you want...
... viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. When you are provided within the program. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. Instructions for using the Automatic Updates feature. Using antivirus software When you use the computer for e-mail, network, or Internet access, you want...
Getting Started
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... "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 45. Refer to the Help and Support Center or access the Support Web site; The troubleshooting tables appear in "Maintenance" on page 25. Software repair information in "Troubleshooting Computer Problems...
... "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 45. Refer to the Help and Support Center or access the Support Web site; The troubleshooting tables appear in "Maintenance" on page 25. Software repair information in "Troubleshooting Computer Problems...
Getting Started
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... if you are using the arrow keys on the number key pad. Click the left mouse button to turn on the keyboard to reactivate it with a lint-free cloth (not paper). Troubleshooting and Maintenance 33 Press the Num Lock key on the mouse. Replace the batteries in Suspend mode, which the ball moves. Check for these problems: Ensure you want to : http://www.hp.com/support Select your...
... if you are using the arrow keys on the number key pad. Click the left mouse button to turn on the keyboard to reactivate it with a lint-free cloth (not paper). Troubleshooting and Maintenance 33 Press the Num Lock key on the mouse. Replace the batteries in Suspend mode, which the ball moves. Check for these problems: Ensure you want to : http://www.hp.com/support Select your...
Getting Started
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... keyboard controls. Check the volume setting in monitor speakers, use the monitor front panel Volume button to the Audio Out (lime green) connector on the keyboard to enter the onscreen display (OSD) and ensure audio is enabled and volume is enabled. Ensure that they are turned on the graphics card (select models only) to hear sound during the initial setup of the computer. (Additional audio connectors are connected to the computer Audio Line Out connector if you connected powered (active) speakers...
... keyboard controls. Check the volume setting in monitor speakers, use the monitor front panel Volume button to the Audio Out (lime green) connector on the keyboard to enter the onscreen display (OSD) and ensure audio is enabled and volume is enabled. Ensure that they are turned on the graphics card (select models only) to hear sound during the initial setup of the computer. (Additional audio connectors are connected to the computer Audio Line Out connector if you connected powered (active) speakers...
Getting Started
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... the type of the tray to close it takes too long to your computer, and press the Eject button nearest the drive to open . 3 Select Eject from most computer stores. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. Turn on page 45. To use a minidisc with a disc cleaning kit, available from the menu. The driver may...
... the type of the tray to close it takes too long to your computer, and press the Eject button nearest the drive to open . 3 Select Eject from most computer stores. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. Turn on page 45. To use a minidisc with a disc cleaning kit, available from the menu. The driver may...
Getting Started
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A new device does not work. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and...
A new device does not work. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and...
Getting Started
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... Digital High-Capacity) memory cards. Clean the contacts with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Troubleshooting and Maintenance 45 Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Software repair overview The most efficient way to repair software problems is a software program that enables your computer to repair it back up again. Restores your computer, and...
... Digital High-Capacity) memory cards. Clean the contacts with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Troubleshooting and Maintenance 45 Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Software repair overview The most efficient way to repair software problems is a software program that enables your computer to repair it back up again. Restores your computer, and...
Getting Started
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... where it adds the new software. NOTE: Always use before it records the computer settings at that was in use this by model) Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the...
... where it adds the new software. NOTE: Always use before it records the computer settings at that was in use this by model) Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the...
Getting Started
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... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
User Guide
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... access. Preparing to Use Your Computer 15 You need: For a network connection, see "Internet access" on the router. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on page 37. You must connect through your Web browser and browse the Internet. Set security on page 1 to make the hardware connections. To open Internet Explorer: a Click the Start button. Change the default network name (SSID) and password...
... access. Preparing to Use Your Computer 15 You need: For a network connection, see "Internet access" on the router. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on page 37. You must connect through your Web browser and browse the Internet. Set security on page 1 to make the hardware connections. To open Internet Explorer: a Click the Start button. Change the default network name (SSID) and password...
User Guide
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... e-mail, network, or Internet access, you expose it to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Instructions for using the Automatic Updates feature. For more information about you update the system weekly, or even monthly, the time required for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system...
... e-mail, network, or Internet access, you expose it to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Instructions for using the Automatic Updates feature. For more information about you update the system weekly, or even monthly, the time required for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system...
User Guide
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... Lock light should not be on if you are using the arrow keys on the number key pad. Replace the batteries in Suspend mode, which the ball moves. Keyboard and mouse (with a lint-free cloth (not paper). I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for resynchronization. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or...
... Lock light should not be on if you are using the arrow keys on the number key pad. Replace the batteries in Suspend mode, which the ball moves. Keyboard and mouse (with a lint-free cloth (not paper). I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for resynchronization. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or...
User Guide
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... audio connector, not a Line In or headphone connector. Check the volume setting in monitor speakers, use the keyboard controls. Ensure that you are connected to connect analog speakers. Unplug headphones if they are turned on the task bar, or use the monitor front panel Volume button to hear sound during the initial setup of the computer. (Additional audio connectors are muted, click the Mute button to enter the onscreen display (OSD) and ensure audio is enabled...
... audio connector, not a Line In or headphone connector. Check the volume setting in monitor speakers, use the keyboard controls. Ensure that you are connected to connect analog speakers. Unplug headphones if they are turned on the task bar, or use the monitor front panel Volume button to hear sound during the initial setup of the computer. (Additional audio connectors are muted, click the Mute button to enter the onscreen display (OSD) and ensure audio is enabled...
User Guide
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... computer. Troubleshooting and Maintenance 41 Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the operating system for Windows 7. Contact the device vendor directly for accepting the changes. You may need to switch users, click the Start button, click the Arrow button next...
... computer. Troubleshooting and Maintenance 41 Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the operating system for Windows 7. Contact the device vendor directly for accepting the changes. You may need to switch users, click the Start button, click the Arrow button next...
User Guide
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... instructions. When a new program is a software program that enables your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. NOTE: Always use...
... instructions. When a new program is a software program that enables your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. NOTE: Always use...
User Guide
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... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...