Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-8 Plastics Kit 3-10 Mass storage devices 3-11 Miscellaneous parts 3-12 Sequential part number listing 3-13 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-16 Top cover 4-19 Power button board 4-22 Touchpad button board 4-23 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-8 Plastics Kit 3-10 Mass storage devices 3-11 Miscellaneous parts 3-12 Sequential part number listing 3-13 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-16 Top cover 4-19 Power button board 4-22 Touchpad button board 4-23 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...(HDMI) X X version 1.3 supporting 1080p with High-bandwidth Digital Content Protection (HDCP) key (select models only) Hot plut/unplug with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card...
...(HDMI) X X version 1.3 supporting 1080p with High-bandwidth Digital Content Protection (HDCP) key (select models only) Hot plut/unplug with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... in this location. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Produces sound when connected to cool internal components and prevent overheating. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects a network cable. Connects an optional USB device. Connects an optional computer headset microphone, stereo array...
... in this location. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Produces sound when connected to cool internal components and prevent overheating. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects a network cable. Connects an optional USB device. Connects an optional computer headset microphone, stereo array...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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..., light-emitting diode display assembly for Presario CQ62 biscotti computer models with webcam 602172-001 Display enclosure for use with Presario CQ62 biscotti computer models 602538-001 Bluetooth module cable 602743-001 Power connector (includes cable) 602744-001 Speaker assembly (includes cable) 602745-001 RTC battery 608546-001 Base enclosure with HDMI card reader without a modem for biscotti computer models 608547-001 Base enclosure with HDMI card reader without a modem for matte black computer models Maintenance and Service Guide 3-17
..., light-emitting diode display assembly for Presario CQ62 biscotti computer models with webcam 602172-001 Display enclosure for use with Presario CQ62 biscotti computer models 602538-001 Bluetooth module cable 602743-001 Power connector (includes cable) 602744-001 Speaker assembly (includes cable) 602745-001 RTC battery 608546-001 Base enclosure with HDMI card reader without a modem for biscotti computer models 608547-001 Base enclosure with HDMI card reader without a modem for matte black computer models Maintenance and Service Guide 3-17
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... to install the display bezel. 9. The webcam module is available using spare part number 600166-001. Maintenance and Service Guide 4-29 To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure as the webcam module cable allows. 10. To replace the webcam module (select models only), lift the webcam module as...
... to install the display bezel. 9. The webcam module is available using spare part number 600166-001. Maintenance and Service Guide 4-29 To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure as the webcam module cable allows. 10. To replace the webcam module (select models only), lift the webcam module as...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the display panel. Reverse this procedure to install the display wireless antenna transceivers. Maintenance and Service Guide 4-31 To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to remove the antenna transceivers 3. Removal and replacement procedures 15. Remove the display panel brackets 2 from the display cover 2. 18. The display panel brackets are available using spare part number 595196-001. To replace the wireless antenna transceivers, lift up to the display panel...
... the display panel. Reverse this procedure to install the display wireless antenna transceivers. Maintenance and Service Guide 4-31 To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to remove the antenna transceivers 3. Removal and replacement procedures 15. Remove the display panel brackets 2 from the display cover 2. 18. The display panel brackets are available using spare part number 595196-001. To replace the wireless antenna transceivers, lift up to the display panel...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... keyboard (see "Optical drive" on page 4-10). 7. Remove the battery (see "Memory module" on page 4-14). 9. Remove the memory module (see "Battery" on , and then shut it from the system board. 2. If you are unsure whether the computer is available with the cable kit using spare part number 595201-001 Reverse this procedure to install a USB board. 4-32 Maintenance and Service Guide Removal and replacement procedures USB board Description USB board Spare part number 595205-001 Before removing the USB board: 1. Remove the USB board...
... keyboard (see "Optical drive" on page 4-10). 7. Remove the battery (see "Memory module" on page 4-14). 9. Remove the memory module (see "Battery" on , and then shut it from the system board. 2. If you are unsure whether the computer is available with the cable kit using spare part number 595201-001 Reverse this procedure to install a USB board. 4-32 Maintenance and Service Guide Removal and replacement procedures USB board Description USB board Spare part number 595205-001 Before removing the USB board: 1. Remove the USB board...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 1-1 removal 4-46 spare part number 3-4, 4-45, 4-47 product description audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries...
... 1-1 removal 4-46 spare part number 3-4, 4-45, 4-47 product description audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries...
Notebook PC User Guide - Windows 7
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... in use. Connects an optional USB device. Produces sound when connected to cool internal components. NOTE: The computer fan starts up automatically to cycle on and off during routine operation. Connects a network cable. Left-side components NOTE: Your computer may look slightly different from the illustration in (microphone) jack (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Description Connects an external VGA monitor or projector. Component (1) External monitor port (2) Vent (3) HDMI port (select models only) (4) RJ-45 (network) jack...
... in use. Connects an optional USB device. Produces sound when connected to cool internal components. NOTE: The computer fan starts up automatically to cycle on and off during routine operation. Connects a network cable. Left-side components NOTE: Your computer may look slightly different from the illustration in (microphone) jack (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Description Connects an external VGA monitor or projector. Component (1) External monitor port (2) Vent (3) HDMI port (select models only) (4) RJ-45 (network) jack...
Notebook PC User Guide - Windows 7
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... and Support. 20 Chapter 2 Wireless, local area network, and modem Select Start > Control Panel > System and Security. 2. Click the arrow next to Network adapters to the Web site links provided in this chapter to use. Troubleshooting wireless connection problems Some possible causes for tasks such as installing software, running utilities, or changing Windows settings. NOTE: Wireless networking devices are installed for more information on troubleshooting WLANs, refer to expand the list and show all wireless devices. Before working...
... and Support. 20 Chapter 2 Wireless, local area network, and modem Select Start > Control Panel > System and Security. 2. Click the arrow next to Network adapters to the Web site links provided in this chapter to use. Troubleshooting wireless connection problems Some possible causes for tasks such as installing software, running utilities, or changing Windows settings. NOTE: Wireless networking devices are installed for more information on troubleshooting WLANs, refer to expand the list and show all wireless devices. Before working...
Notebook PC User Guide - Windows 7
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... action key to activate the assigned function (refer to Setup Utility (BIOS) on page 95). Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to customize settings for pointing devices, such as button configuration, click speed, and pointer options. Press and hold f2 to display information about your Windows operating system and computer, answers to questions, tutorials, and updates...
... action key to activate the assigned function (refer to Setup Utility (BIOS) on page 95). Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to customize settings for pointing devices, such as button configuration, click speed, and pointer options. Press and hold f2 to display information about your Windows operating system and computer, answers to questions, tutorials, and updates...
Notebook PC User Guide - Windows 7
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.... 6. Open your Internet browser, go to your system for installed hardware and installs default drivers for any devices requiring drivers. Proceed to install the updated driver. Click the option for hardware changes. When the list of the device. 74 Chapter 6 Drives To do so, restart your hard drive. Windows scans your computer. Click the Windows 7 operating system. 5. NOTE: If you may need to open files, and then continue with the restart. 6. NOTE: In some locations you...
.... 6. Open your Internet browser, go to your system for installed hardware and installs default drivers for any devices requiring drivers. Proceed to install the updated driver. Click the option for hardware changes. When the list of the device. 74 Chapter 6 Drives To do so, restart your hard drive. Windows scans your computer. Click the Windows 7 operating system. 5. NOTE: If you may need to open files, and then continue with the restart. 6. NOTE: In some locations you...
Notebook PC User Guide - Windows 7
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... following boot options: ● POST Hotkey Delay (sec.)―Set the delay for the f10 and f12 functions of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on the system memory. Enable/disable LAN Power Saving. Enabled/disable Fan Always On. Enable/disable...
... following boot options: ● POST Hotkey Delay (sec.)―Set the delay for the f10 and f12 functions of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on the system memory. Enable/disable LAN Power Saving. Enabled/disable Fan Always On. Enable/disable...
Notebook PC User Guide - Windows 7
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... ROM. Identify your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Prepare for your computer model, product category, and series or family. To update the software, follow these steps: 1. You may be prompted for a system BIOS update by identifying the BIOS version currently installed on the computer. Install the updates. 100 Appendix B Software updates Some download...
... ROM. Identify your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Prepare for your computer model, product category, and series or family. To update the software, follow these steps: 1. You may be prompted for a system BIOS update by identifying the BIOS version currently installed on the computer. Install the updates. 100 Appendix B Software updates Some download...
Notebook PC User Guide - Windows 7
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... network administrator before installing any device, cable, or cord. Do not shut down after the download is running on the screen to identify your selection to an optional power source. To download a BIOS update: 1. Complete the installation by selecting Start > Computer. 2. Follow the instructions on your hard drive where the BIOS update will need this path when you connect your computer: Select Start > Help and Support > Maintain > Software Updates. 2. BIOS installation procedures vary. Follow the instructions on battery power...
... network administrator before installing any device, cable, or cord. Do not shut down after the download is running on the screen to identify your selection to an optional power source. To download a BIOS update: 1. Complete the installation by selecting Start > Computer. 2. Follow the instructions on your hard drive where the BIOS update will need this path when you connect your computer: Select Start > Help and Support > Maintain > Software Updates. 2. BIOS installation procedures vary. Follow the instructions on battery power...
Notebook PC User Guide - Windows 7
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... a storage location on your operating system. 5. Click the option for software and driver downloads, enter your computer. If you may be able to your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Proceed to install the updated driver. To do so, restart your computer after the installation is displayed, click an updated driver to open a window containing additional...
... a storage location on your operating system. 5. Click the option for software and driver downloads, enter your computer. If you may be able to your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Proceed to install the updated driver. To do so, restart your computer after the installation is displayed, click an updated driver to open a window containing additional...
Notebook PC User Guide - Windows 7
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... boot options 99 boot order 99 110 Index button sound 99 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 94 USB 82 calibrating battery 56 caps lock light, identifying 3 Card Reader Power Saving 99 CD burning 70 copying 69 playing 66 removing 71 CD drive 76 Certificate of Authenticity label 12 changing the language of Setup Utility 96 charging batteries 54, 56 checking audio functions 40 compartments memory module 8 components additional hardware 11 bottom 8 display...
... boot options 99 boot order 99 110 Index button sound 99 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 94 USB 82 calibrating battery 56 caps lock light, identifying 3 Card Reader Power Saving 99 CD burning 70 copying 69 playing 66 removing 71 CD drive 76 Certificate of Authenticity label 12 changing the language of Setup Utility 96 charging batteries 54, 56 checking audio functions 40 compartments memory module 8 components additional hardware 11 bottom 8 display...
Notebook PC User Guide - Windows 7
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... (modem) 6 RJ-45 (network) 7 K keys action 5 esc 5 fn 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 Microsoft Certificate of Authenticity 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery release 8 lights caps lock 3 optical drive 6 power 3, 6 TouchPad 2 TouchPad off indicator 28 webcam 9 webcam light 9 wireless 3 local area network (LAN) cable required 27 connecting cable 27 low battery level 55 M Main menu 98 maintenance Disk Cleanup 77 Disk Defragmenter 77 Index 111
... (modem) 6 RJ-45 (network) 7 K keys action 5 esc 5 fn 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 Microsoft Certificate of Authenticity 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery release 8 lights caps lock 3 optical drive 6 power 3, 6 TouchPad 2 TouchPad off indicator 28 webcam 9 webcam light 9 wireless 3 local area network (LAN) cable required 27 connecting cable 27 low battery level 55 M Main menu 98 maintenance Disk Cleanup 77 Disk Defragmenter 77 Index 111
Notebook PC User Guide - Windows 7
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... keys 37 memory adding memory modules 86 replacing memory modules 86 upgrading memory modules 86 memory module adding 86 inserting 87 removing 87 replacing 86 upgrading 86 memory module compartment cover removing 87 replacing 88 memory module compartment, identifying 8 memory test 99 microphone, internal 35 Microsoft Certificate of Authenticity label 12 minimizing interference 22 modem approval label 12 modem cable connecting 23 country-specific cable adapter 24 noise suppression circuitry 23 modem software setting/adding location 24 travel connection problems 26 monitor port, external 7 mouse...
... keys 37 memory adding memory modules 86 replacing memory modules 86 upgrading memory modules 86 memory module adding 86 inserting 87 removing 87 replacing 86 upgrading 86 memory module compartment cover removing 87 replacing 88 memory module compartment, identifying 8 memory test 99 microphone, internal 35 Microsoft Certificate of Authenticity label 12 minimizing interference 22 modem approval label 12 modem cable connecting 23 country-specific cable adapter 24 noise suppression circuitry 23 modem software setting/adding location 24 travel connection problems 26 monitor port, external 7 mouse...
Notebook PC User Guide - Windows 7
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... volume, adjusting 36 W webcam adjusting properties 44 tips 43 using 43 webcam light 35 Windows applications key, identifying 5 Windows logo key, identifying 5 Windows, passwords set in 90 wireless action key locating 14 using 14 wireless antennas 9 Wireless Assistant software 14, 15 wireless certification label 12 wireless controls button 14 operating system 14 Wireless Assistant software 14 wireless devices, types 13 wireless icon 14 wireless light 14 wireless light, identifying 3 wireless network (WLAN) connecting 18 corporate WLAN connection 18 described 13 equipment needed 16 functional...
... volume, adjusting 36 W webcam adjusting properties 44 tips 43 using 43 webcam light 35 Windows applications key, identifying 5 Windows logo key, identifying 5 Windows, passwords set in 90 wireless action key locating 14 using 14 wireless antennas 9 Wireless Assistant software 14, 15 wireless certification label 12 wireless controls button 14 operating system 14 Wireless Assistant software 14 wireless devices, types 13 wireless icon 14 wireless light 14 wireless light, identifying 3 wireless network (WLAN) connecting 18 corporate WLAN connection 18 described 13 equipment needed 16 functional...