Computer Associates ETRAVE7010BPUE - UPG ETRUST ANTIVIRUS.V7 10-NODE Support and Manuals
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User Guide - Page 2
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Installation...3 The EZ Antivirus Program Window 5 The Selection Tabs...6 The Buttons...7 Antivirus Protection Status 9 On-demand Scanning ...10 Schedule a Scan ...11 Selective Scanning...13 Scan Settings ...14 Scanning Exclusions ...15 Real-time Protection...16 Disabling and Snoozing Real-time Protection 17 EZ Antivirus Updates ...18 Quarantined Items ...22 Log Files - Overview
This guide...
User Guide - Page 3
....
• Double-click on the EZ Antivirus installation file you have another antivirus product loaded you already have downloaded, or insert the installation CD into your license key in order to continue if you agree with the installation process. The installation wizard will start the installation without a connection established, EZ Antivirus will be displayed. Select I Agree...
User Guide - Page 4
During this time, EZ Antivirus will connect to the my-eTrust.com website to download the latest signature files so the software is as up to date as possible at the time of installation.
• Once the download and installation have completed, the EZ Antivirus program window will open and an initial scan will automatically take place.
• When the scan has completed, you wish...
User Guide - Page 6
... from left to right in this guide. The Update Tab Window contains the following order:
The Virus Scanning Tab
The Virus Scanning tab allows you select by clicking on the field or item you set of buttons will be described later in the following buttons:
• Update Antivirus • Schedule Update • Proxy Settings
6 A set up a scheduled scan, and configure your proxy server...
User Guide - Page 7
... your computer contains many files and folders. Once selected, click the Scan button to start scanning all boot sectors, files and folders contained on quarantined items, view log files and create and send a system report to my-eTrust Customer Support. http://www.my-eTrust.com/services/index.cfm
The Buttons
Different buttons are not using it. Scheduling...
User Guide - Page 8
... use a modem to connect to download a Virus Update. Within this window, you click the Update Antivirus button, EZ Antivirus will automatically connect to the download web site, and proceed to the Internet, you click the Quarantined Items button, a dialog box containing a list of infected items which have the option to establish your antivirus software is clicked, a dialog box displaying...
User Guide - Page 9
... the Virus Update that the protection is recent, and has been
installed successfully. Real-time protection status:
• A tick indicates that the real-time file monitoring is enabled and running EZ Antivirus, you are experiencing a problem with the software, and Customer Support have requested your antivirus protection (real-time protection, email protection and updated protection).
This...
User Guide - Page 10
... in the Virus Name field. includes all items on your computer and recognized by Windows. • System items including registry, and system files.
10 includes floppy's, ZIP disks, CDs, DVDs, memory sticks and other
media connected to start scanning your computer. The simplest and most direct way to your hard disk/s. • All removable media - EZ Antivirus proceeds to scan all...
User Guide - Page 11
... removed quarantined, cleaned and corrupt. The status of the virus found. displays the path and name of infected item
Schedule a Scan
EZ Antivirus allows you to perform an automatic scan on a regular basis -
Path of infected item Name of infection including hyperlink to web based virus description information Status of the file determined to be displayed. Schedule Scan Settings...
User Guide - Page 16
... receive an email, EZ Antivirus will display a window when an infection is actively scanning all items you disable a particular real-time scanning component, or uninstall the product. By default, the real-time protection is the most vital antivirus component. This means that are controlled by opening EZ Antivirus and selecting the Virus Scanning tab, then clicking the Scan Settings button...
User Guide - Page 17
... and Snoozing Real-time Protection
EZ Antivirus provides the flexibility to bring up further detailed information about the particular infected item you may cause complications if your antivirus software.
The Snooze option can include cleaned, removed, quarantined and infected. • Info: This is called the Quarantine Information window.
Although it off for a set period of item...
User Guide - Page 22
... you with an option to link to it, and removes it in the fields supplied below the quarantined items list allow you to update, you with the ability to perform various actions on your proxy server details and enter them . When EZ Antivirus detects malware, it is, by EZ Antivirus it prevents access to detailed information about the infection...
User Guide - Page 24
... • Uninstall Information • Services • Product Installation Path • Various files may experience problems when using EZ Antivirus software. System Reports
To access the system report, open EZ Antivirus and click the Tools Tab, then click the System Report button.
From time to time, customers may also be subject to customer support:
• System Model • Operating...
User Guide - Page 25
... the flashing tray icon, the error will also record the full error in the above will be entered.
EZ Antivirus will be automatically displayed when you start Windows. occurrence or any virus which become active from the Scan Settings window, the tray icon will have chosen to temporarily disable the real-time protection using the program.
Once the information has been...
User Guide - Page 26
... my-eTrust.com websites. • Snooze Antivirus Protection - Allows you right-click the tray icon, a number of
time. • Remove From Tray - The EZ Antivirus program window will be displayed. These include:
• EZ Antivirus - Also provides links to new viruses and ensures a current version is installed at all times. Quickly and easily download and install the latest Virus Update...
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