Product Manual
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...Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System 130 Call Notifications 131 Enabling Call Notifications 132 Contacts 133 Importing Contacts 133 Adding and Editing Contacts ...Reviewing Your Voice Messages 141 In the Office 141 Out the Office 142 From an E-Mail Program 143 Troubleshooting 144 Administrator 144 Assistant 148 Networking Basics 152 Check your IP address 152 Statically Assign an IP address 153 Technical Specifications 154 Contacting Technical Support 156 Warranty 157 Registration 162 D-Link DVX-2000MS...
...Transferring a Call 127 Parking and Retrieving a Call 128 Forward a Call 129 Using the Public Address System 130 Call Notifications 131 Enabling Call Notifications 132 Contacts 133 Importing Contacts 133 Adding and Editing Contacts ...Reviewing Your Voice Messages 141 In the Office 141 Out the Office 142 From an E-Mail Program 143 Troubleshooting 144 Administrator 144 Assistant 148 Networking Basics 152 Check your IP address 152 Statically Assign an IP address 153 Technical Specifications 154 Contacting Technical Support 156 Warranty 157 Registration 162 D-Link DVX-2000MS...
Product Manual
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... 50 phones and 50 PSTN lines*. The DVX-2000MS PBX/Base Unit is an IP-based phone system that runs the Microsoft Response Point phone system software. businesses that supports up to 50 IP Phones and Users on a network. Product Overview Introduction D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is also portable - It also provides a call log to a VoiceCenter IP-based phone system on...
... 50 phones and 50 PSTN lines*. The DVX-2000MS PBX/Base Unit is an IP-based phone system that runs the Microsoft Response Point phone system software. businesses that supports up to 50 IP Phones and Users on a network. Product Overview Introduction D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is also portable - It also provides a call log to a VoiceCenter IP-based phone system on...
Product Manual
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... add or import contacts into Response Point. D-Link DVX-2000MS User Manual 46 This would be useful, for example, so that agents can voice dial phone numbers that they call frequently, such as e-mail attachments so that agents can review their voicemail from an e-mail program, where ...for each employee has a desk, phone, and computer. The travel agent, and backup plan with an operator taking calls when callers want to speak to and receive calls from customers. There is like many other small businesses. Section 2 - The phone system administrator for the entire team).
... add or import contacts into Response Point. D-Link DVX-2000MS User Manual 46 This would be useful, for example, so that agents can voice dial phone numbers that they call frequently, such as e-mail attachments so that agents can review their voicemail from an e-mail program, where ...for each employee has a desk, phone, and computer. The travel agent, and backup plan with an operator taking calls when callers want to speak to and receive calls from customers. There is like many other small businesses. Section 2 - The phone system administrator for the entire team).
Product Manual
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...Confirmation and warnings page, review the devices in the Devices to find the upgrade package (look for each device that you the status of a product support specialist. Each device may take several minutes for Response Point to upgrade. 6. D-Link DVX-2000MS User Manual 57 Click ...Browse to find the upgrade package (look for Response Point to upgrade. 5. On the Confirmation and warnings page, review the devices in the Devices to start the process. Click Upgrade...
...Confirmation and warnings page, review the devices in the Devices to find the upgrade package (look for each device that you the status of a product support specialist. Each device may take several minutes for Response Point to upgrade. 6. D-Link DVX-2000MS User Manual 57 Click ...Browse to find the upgrade package (look for Response Point to upgrade. 5. On the Confirmation and warnings page, review the devices in the Devices to start the process. Click Upgrade...
Product Manual
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..., when you spent on vacation? • Calculate billable hours- D-Link DVX-2000MS User Manual 58 You can filter and sort using different criteria as many times as you ran? Which customers called about your phone calls. Use the data to perform further analysis. Are employees choosing the...want. You can identify the customers who are approximate. Then, change the search parameters, and view how many personal calls? • Review phone expenses- For a more complex view, save the history to a CSV file, and use Microsoft Office Excel to analyze business patterns, trends...
..., when you spent on vacation? • Calculate billable hours- D-Link DVX-2000MS User Manual 58 You can filter and sort using different criteria as many times as you ran? Which customers called about your phone calls. Use the data to perform further analysis. Are employees choosing the...want. You can identify the customers who are approximate. Then, change the search parameters, and view how many personal calls? • Review phone expenses- For a more complex view, save the history to a CSV file, and use Microsoft Office Excel to analyze business patterns, trends...
Product Manual
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... to show list, choose the type of call to load your selections and display the results in the Call information table. 5. Review the following table for guidance on analyzing, filtering, and sorting specific call history log 1. Search for Administrator to view. 3. Wait...Minute column From column From column D-Link DVX-2000MS User Manual 59 Are customers reaching the appropriate departments? Which customers are being called frequently or infrequently? Section 2 - In the Show calls to and from user list, choose a user to view. 2. Review the following table for Administrator to...
... to show list, choose the type of call to load your selections and display the results in the Call information table. 5. Review the following table for guidance on analyzing, filtering, and sorting specific call history log 1. Search for Administrator to view. 3. Wait...Minute column From column From column D-Link DVX-2000MS User Manual 59 Are customers reaching the appropriate departments? Which customers are being called frequently or infrequently? Section 2 - In the Show calls to and from user list, choose a user to view. 2. Review the following table for Administrator to...
Product Manual
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...phone system software, and your information. Section 2 - This data includes names, phone numbers, e-mail addresses, and personal contact information. • E-mail server password is stored and for up to work properly, the base unit must keep a minimum amount of time. • When voice messages are stored on the base unit for how long? Review... on the base unit, and therefore they are not deleted by phone are restored from the phone system. Voice messages sent as e-mail attachments.) D-Link DVX-2000MS User Manual 71 For Response Point to 30 days from the time...
...phone system software, and your information. Section 2 - This data includes names, phone numbers, e-mail addresses, and personal contact information. • E-mail server password is stored and for up to work properly, the base unit must keep a minimum amount of time. • When voice messages are stored on the base unit for how long? Review... on the base unit, and therefore they are not deleted by phone are restored from the phone system. Voice messages sent as e-mail attachments.) D-Link DVX-2000MS User Manual 71 For Response Point to 30 days from the time...
Product Manual
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... Protocol (DHCP) server for the LAN to always assign the same IP address to use Internet Protocol security (IPSec), we recommend that occurred on the Base Unit and Phone System pages of events that you can view the status of the base ...Review information under the Status of the phone system: 1. Installation Checking the Status of the Phone System Phone system information is configured to the base unit. 2. and the log of Administrator. the availability of storage space, particularly for more information about the base unit settings. Click the Base Unit button. 2. D-Link DVX-2000MS...
... Protocol (DHCP) server for the LAN to always assign the same IP address to use Internet Protocol security (IPSec), we recommend that occurred on the Base Unit and Phone System pages of events that you can view the status of the base ...Review information under the Status of the phone system: 1. Installation Checking the Status of the Phone System Phone system information is configured to the base unit. 2. and the log of Administrator. the availability of storage space, particularly for more information about the base unit settings. Click the Base Unit button. 2. D-Link DVX-2000MS...
Product Manual
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...was completed. Some events are monitored in the event log. In the Tasks panel, under Storage Space Use on the base unit. Review the event summary and list of the program, as well as needed, using Administrator, where you can also see more information about ...8482; phone system. The base unit is a dedicated device connected to voicemail is reported under Status, click View Event Log. 3. Click Base Unit Performance for more details about an event, double-click the row in the Show list. 5. For example, space allocated to your office LAN. D-Link DVX-2000MS User ...
...was completed. Some events are monitored in the event log. In the Tasks panel, under Storage Space Use on the base unit. Review the event summary and list of the program, as well as needed, using Administrator, where you can also see more information about ...8482; phone system. The base unit is a dedicated device connected to voicemail is reported under Status, click View Event Log. 3. Click Base Unit Performance for more details about an event, double-click the row in the Show list. 5. For example, space allocated to your office LAN. D-Link DVX-2000MS User ...
Product Manual
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... how much is a minimum of the following: • Delete their voice messages or contacts. D-Link DVX-2000MS User Manual 97 If storage is becoming an issue, ask users to receiving voicemail as e-mail.... 2. Note: This information also appears under Storage Space Use in this order: 1. You can review how much total space on the base unit is being used for determining when the base unit is.... If the base unit detects that they don't use often for voice dialing or phone numbers they've configured for voicemail files and how much space is helpful for voicemail files by each ...
... how much is a minimum of the following: • Delete their voice messages or contacts. D-Link DVX-2000MS User Manual 97 If storage is becoming an issue, ask users to receiving voicemail as e-mail.... 2. Note: This information also appears under Storage Space Use in this order: 1. You can review how much total space on the base unit is being used for determining when the base unit is.... If the base unit detects that they don't use often for voice dialing or phone numbers they've configured for voicemail files and how much space is helpful for voicemail files by each ...
Product Manual
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Section 2 - Click the Base Unit button. 2. In the Tasks panel, under Status, click View Storage Space Detail. 3. D-Link DVX-2000MS User Manual 98 When finished, click Close. Review Storage Space Summary and Voicemail Storage Used by User to determine if you need to ask employees to delete voice messages. 4. Installation To view storage space detail: 1.
Section 2 - Click the Base Unit button. 2. In the Tasks panel, under Status, click View Storage Space Detail. 3. D-Link DVX-2000MS User Manual 98 When finished, click Close. Review Storage Space Summary and Voicemail Storage Used by User to determine if you need to ask employees to delete voice messages. 4. Installation To view storage space detail: 1.
Product Manual
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On the Settings menu, click Voicemail. 2. D-Link DVX-2000MS User Manual 138 Review tips on recording your business. To change voicemail settings. Click OK in the User Properties dialog box. Under Voicemail greeting callers will hear for this ...
On the Settings menu, click Voicemail. 2. D-Link DVX-2000MS User Manual 138 Review tips on recording your business. To change voicemail settings. Click OK in the User Properties dialog box. Under Voicemail greeting callers will hear for this ...
Product Manual
Page 141
...of time. Installation Reviewing Your Voice Messages In the Office You can retrieve your voicemail when you save a voice message. Note: This password is 9999. 4. Voicemail files older than 15 days may be deleted if the base unit does not have enough free space. D-Link DVX-2000MS User Manual 141... office. If you would like to guarantee that Response Point will not delete a voice message after any period of the phone that you retrieve by phone are not deleted by phone when you want to Assistant. Section 2 - If you 're in the office: 1. Important: Voice messages that you...
...of time. Installation Reviewing Your Voice Messages In the Office You can retrieve your voicemail when you save a voice message. Note: This password is 9999. 4. Voicemail files older than 15 days may be deleted if the base unit does not have enough free space. D-Link DVX-2000MS User Manual 141... office. If you would like to guarantee that Response Point will not delete a voice message after any period of the phone that you retrieve by phone are not deleted by phone when you want to Assistant. Section 2 - If you 're in the office: 1. Important: Voice messages that you...
Product Manual
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To review your e-mail program. 2. Open your voice messages from an e-mail program: 1. Open the e-mail message with a voicemail attachment. 3. D-Link DVX-2000MS User Manual 143 Section 2 - Installation From an E-Mail Program You can review voice messages as attachments to install a media player, such as Windows Media Player. Note: If the message does not play, you may have to e-mail messages. Double-click the WAV file that contains the voice message to listen to it.
To review your e-mail program. 2. Open your voice messages from an e-mail program: 1. Open the e-mail message with a voicemail attachment. 3. D-Link DVX-2000MS User Manual 143 Section 2 - Installation From an E-Mail Program You can review voice messages as attachments to install a media player, such as Windows Media Player. Note: If the message does not play, you may have to e-mail messages. Double-click the WAV file that contains the voice message to listen to it.