User Guide
Page 6
... vi DWC-1000 Wireless Controller User's Guide Troubleshooting 214 LED Troubleshooting 215 Power LED is OFF 215 LAN Port LEDs Not ON 215 Troubleshooting the Web Management Interface 216 Using the Reset Button to Restore Default Settings 216 Problems with Date and Time 217 Discovery Problems with Access Points 217 Connection Problems 217 Network Performance and Rogue Access Point Detection 218 Using Diagnostic Tools on the Wireless Controller 218 Pinging an IP Address 218 Using Traceroute 219 Performing DNS Lookups 221 Capturing Log Packets 222 Checking Log Settings 223 Defining...
... vi DWC-1000 Wireless Controller User's Guide Troubleshooting 214 LED Troubleshooting 215 Power LED is OFF 215 LAN Port LEDs Not ON 215 Troubleshooting the Web Management Interface 216 Using the Reset Button to Restore Default Settings 216 Problems with Date and Time 217 Discovery Problems with Access Points 217 Connection Problems 217 Network Performance and Rogue Access Point Detection 218 Using Diagnostic Tools on the Wireless Controller 218 Pinging an IP Address 218 Using Traceroute 219 Performing DNS Lookups 221 Capturing Log Packets 222 Checking Log Settings 223 Defining...
User Guide
Page 17
.... LED Power LED Color Green Orange Table 2-3. Blink = there is defective and firmware upgrades have failed. OFF= wireless controller is good. Each port has an Activity LED (left side. Table 2-2. This LED provides a visual indication of the wireless controller, the Power LED is powered OFF. OFF= wireless controller is located on the far left ) and Link LED (right) - Power LED Description ON = power-on process in recovery mode following a crash. 17 DWC-1000 Wireless Controller User's Guide Unpacking and Installation Four Gigabit Ethernet LAN Ports...
.... LED Power LED Color Green Orange Table 2-3. Blink = there is defective and firmware upgrades have failed. OFF= wireless controller is good. Each port has an Activity LED (left side. Table 2-2. This LED provides a visual indication of the wireless controller, the Power LED is powered OFF. OFF= wireless controller is located on the far left ) and Link LED (right) - Power LED Description ON = power-on process in recovery mode following a crash. 17 DWC-1000 Wireless Controller User's Guide Unpacking and Installation Four Gigabit Ethernet LAN Ports...
User Guide
Page 19
... packs, enabling it to manage 6 additional access points. Attach the mounting brackets to support VPN, firewall, and routing functions via its two Gigabit Ethernet Option ports. Attaching the Rack-Mount Brackets 19 DWC-1000 Wireless Controller User's Guide Unpacking and Installation 2. You can be mounted in a standard 19-inch equipment rack. 1. Release the reset button. Bottom Panel (Default IP Address) The bottom of 24 access points. DWC-1000-VPN-LIC License Pack. Allows the wireless controller to each...
... packs, enabling it to manage 6 additional access points. Attach the mounting brackets to support VPN, firewall, and routing functions via its two Gigabit Ethernet Option ports. Attaching the Rack-Mount Brackets 19 DWC-1000 Wireless Controller User's Guide Unpacking and Installation 2. You can be mounted in a standard 19-inch equipment rack. 1. Release the reset button. Bottom Panel (Default IP Address) The bottom of 24 access points. DWC-1000-VPN-LIC License Pack. Allows the wireless controller to each...
User Guide
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... front of the wireless controller as a DMZ port, the port's IP address must be different than the IP address of the wireless controller to a cable or DSL modem. - The green Power LED to a working AC outlet. 6. Wireless Controller Installation 4. Option2 = WAN or DMZ port for connecting to the ON position. Set the ON/OFF switch on the rear panel of the wireless controller's LAN interface. 5. If you purchased a VPN/Firewall/Router License Pack, use the Option1 and Option2 ports on page 215. 21 DWC-1000 Wireless Controller User's Guide
... front of the wireless controller as a DMZ port, the port's IP address must be different than the IP address of the wireless controller to a cable or DSL modem. - The green Power LED to a working AC outlet. 6. Wireless Controller Installation 4. Option2 = WAN or DMZ port for connecting to the ON position. Set the ON/OFF switch on the rear panel of the wireless controller's LAN interface. 5. If you purchased a VPN/Firewall/Router License Pack, use the Option1 and Option2 ports on page 215. 21 DWC-1000 Wireless Controller User's Guide
User Guide
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... DWC-1000 Wireless Controller User's Guide If the login prompt does not appear, see ―Upgrading Firmware‖ on page 208). Upgrade the firmware for your access points after you perform the following procedure: Configure your PC running the web browser to use an IP address on the 192.168.10.0 network, with a subnet mask of your access points). A login prompt appears. http://dlink.com/support/Wireless/dwl3600ap/Firmware/ - Basic Configuration Logging In to the Web Management Interface Configuration...
... DWC-1000 Wireless Controller User's Guide If the login prompt does not appear, see ―Upgrading Firmware‖ on page 208). Upgrade the firmware for your access points after you perform the following procedure: Configure your PC running the web browser to use an IP address on the 192.168.10.0 network, with a subnet mask of your access points). A login prompt appears. http://dlink.com/support/Wireless/dwl3600ap/Firmware/ - Basic Configuration Logging In to the Web Management Interface Configuration...
User Guide
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... submenu links. Allows you to make changes to edit the configuration of submenu links appears. Some submenu links may have one of these menus or submenus, a list of the selected item. - The workspace shows the parameters associated with it. 4th level: Workspace. Common action buttons are lost. - Save Settings. Delete. The menu names appear in the workspace. 31 DWC-1000 Wireless Controller User's Guide You...
... submenu links. Allows you to make changes to edit the configuration of submenu links appears. Some submenu links may have one of these menus or submenus, a list of the selected item. - The workspace shows the parameters associated with it. 4th level: Workspace. Common action buttons are lost. - Save Settings. Delete. The menu names appear in the workspace. 31 DWC-1000 Wireless Controller User's Guide You...
User Guide
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... A to - Dynamic WEP (WEP IEEE 802.1x) uses dynamically generated keys to encrypt client-to F. Select the authentication type. Hex: 10 characters 128 bit = ASCII: 13 characters; The station that needs to have received a secret shared key over a secure channel that contains the identity of keys you enter the key. and lower-case alphabetic letters, numeric digits, and special symbols such as specified here. 38 DWC-1000 Wireless Controller User's Guide Choices...
... A to - Dynamic WEP (WEP IEEE 802.1x) uses dynamically generated keys to encrypt client-to F. Select the authentication type. Hex: 10 characters 128 bit = ASCII: 13 characters; The station that needs to have received a secret shared key over a secure channel that contains the identity of keys you enter the key. and lower-case alphabetic letters, numeric digits, and special symbols such as specified here. 38 DWC-1000 Wireless Controller User's Guide Choices...
User Guide
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... this VAP. Range: 8 - 62 characters, including upper- Click Advanced > AP Profile. Basic Configuration Table 3-5. WPA/WPA2 Enterprise uses a RADIUS server and dynamically generated keys to encrypt client-to encrypt data on both the wireless client and the access point. WPA2 = if all client stations on the network support WPA2, use WPA2, which the broadcast (group) key is not refreshed) 4. If you need a RADIUS server to this option, the screen refreshes and the WPA Key Type and WPA Key fields are...
... this VAP. Range: 8 - 62 characters, including upper- Click Advanced > AP Profile. Basic Configuration Table 3-5. WPA/WPA2 Enterprise uses a RADIUS server and dynamically generated keys to encrypt client-to encrypt data on both the wireless client and the access point. WPA2 = if all client stations on the network support WPA2, use WPA2, which the broadcast (group) key is not refreshed) 4. If you need a RADIUS server to this option, the screen refreshes and the WPA Key Type and WPA Key fields are...
User Guide
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... may add. This is useful when the authentication domain is logged out of his session automatically. Select the captive portal group to easily identify this user. Enter the number of minutes of 0 (zero) means never log out. 46 DWC-1000 Wireless Controller User's Guide Enter a case-sensitive password that must specify before the user is an external server, such as RADIUS. Enter the first name of the user. Enter the same case-sensitive password entered...
... may add. This is useful when the authentication domain is logged out of his session automatically. Select the captive portal group to easily identify this user. Enter the number of minutes of 0 (zero) means never log out. 46 DWC-1000 Wireless Controller User's Guide Enter a case-sensitive password that must specify before the user is an external server, such as RADIUS. Enter the first name of the user. Enter the same case-sensitive password entered...
User Guide
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... to use the wireless controller as its DHCP mode. Any new DHCP client joining the LAN will be in the Option settings page). Enter the gateway address. This is selected as a DHCP server. Choices are: Checked = enable DNS proxy on this address and the Ending IP Address. The feature is running, i.e. The Starting IP addresses should be assigned an IP address between this LAN. 71 DWC-1000 Wireless Controller User's Guide If the network consists only of the wireless controller. The router will...
... to use the wireless controller as its DHCP mode. Any new DHCP client joining the LAN will be in the Option settings page). Enter the gateway address. This is selected as a DHCP server. Choices are: Checked = enable DNS proxy on this address and the Ending IP Address. The feature is running, i.e. The Starting IP addresses should be assigned an IP address between this LAN. 71 DWC-1000 Wireless Controller User's Guide If the network consists only of the wireless controller. The router will...
User Guide
Page 80
... request status Date and Time DHCP v6 leased clients Distributed tunneling DMZ DHCP reserved leased clients DMZ DHCP reserved IPs Double VLANs Firmware via USB SETUP > QoS > LAN QoS > Flow Control ADVANCED > Users > Get Users DB SETUP > GVRP ADVANCED > Advanced Network > IGMP Setup SETUP > Internet Settings > IP Aliasing ADVANCED > IP/MAC Binding ADVANCED > IPv6 > IP Mode ADVANCED > IPv6 > IP Config ADVANCED > IPv6 > IPv6 LAN > IPv6 LAN Config ADVANCED > IPv6 > IPv6 LAN > IPv6 Option 1 Config ADVANCED > IPv6 > IPv6 LAN > IPv6 Option 2 Config 80 DWC-1000 Wireless Controller User's Guide
... request status Date and Time DHCP v6 leased clients Distributed tunneling DMZ DHCP reserved leased clients DMZ DHCP reserved IPs Double VLANs Firmware via USB SETUP > QoS > LAN QoS > Flow Control ADVANCED > Users > Get Users DB SETUP > GVRP ADVANCED > Advanced Network > IGMP Setup SETUP > Internet Settings > IP Aliasing ADVANCED > IP/MAC Binding ADVANCED > IPv6 > IP Mode ADVANCED > IPv6 > IP Config ADVANCED > IPv6 > IPv6 LAN > IPv6 LAN Config ADVANCED > IPv6 > IPv6 LAN > IPv6 Option 1 Config ADVANCED > IPv6 > IPv6 LAN > IPv6 Option 2 Config 80 DWC-1000 Wireless Controller User's Guide
User Guide
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... Settings > Custom Services ADVANCED > Firewall Settings > ALGs ADVANCED > Firewall Settings > SMTP ALG > SMTP ALG Configuration ADVANCED > Firewall Settings > SMTP ALG > Approved Mail Ids ADVANCED > Firewall Settings > SMTP ALG > Blocked Mail Ids ADVANCED > Firewall Settings > SMTP ALG > Subject list ADVANCED > Intel AMT ADVANCED > Radius Settings SETUP > USB Settings > USB Status SETUP > USB Settings > USB Share Port 94 DWC-1000 Wireless Controller User's Guide Note: Asterisks in the table below indicate settings that require a DWC-1000-VPN-LIC...
... Settings > Custom Services ADVANCED > Firewall Settings > ALGs ADVANCED > Firewall Settings > SMTP ALG > SMTP ALG Configuration ADVANCED > Firewall Settings > SMTP ALG > Approved Mail Ids ADVANCED > Firewall Settings > SMTP ALG > Blocked Mail Ids ADVANCED > Firewall Settings > SMTP ALG > Subject list ADVANCED > Intel AMT ADVANCED > Radius Settings SETUP > USB Settings > USB Status SETUP > USB Settings > USB Share Port 94 DWC-1000 Wireless Controller User's Guide Note: Asterisks in the table below indicate settings that require a DWC-1000-VPN-LIC...
User Guide
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...tunnel Unchecked = disables NetBIOS broadcasts over IPsec. Tunnel mode IPsec policies require local and remote traffic settings to the wireless controller over the VPN tunnel. Enable DHCP Determines whether VPN clients obtain an assigned IP address using DHCP when they connect to be used. For both local and remote endpoints configure the following settings. 100 DWC-1000 Wireless Controller User's Guide If you want to remote VPN clients, like iPhone VPN Client. Remote Endpoint Enable Mode Config Enable NetBIOS Enable RollOver Protocol Select the type of identifier that...
...tunnel Unchecked = disables NetBIOS broadcasts over IPsec. Tunnel mode IPsec policies require local and remote traffic settings to the wireless controller over the VPN tunnel. Enable DHCP Determines whether VPN clients obtain an assigned IP address using DHCP when they connect to be used. For both local and remote endpoints configure the following settings. 100 DWC-1000 Wireless Controller User's Guide If you want to remote VPN clients, like iPhone VPN Client. Remote Endpoint Enable Mode Config Enable NetBIOS Enable RollOver Protocol Select the type of identifier that...
User Guide
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... Group sets the strength of the algorithm in verifying credentials of configuring a unique VPN policy for each user, you can enable the wireless controller to the database. Radius - Enable Dead Peer Detection Detection Period Determines whether dead peer detection is used to the RADIUS server Radius - Enter the interval between consecutive DPD R-U-THERE messages. Extended Authentication Authentication Type Username Enables or disables Extended Authentication (XAUTH). Instead of the remote VPN gateways. When connecting many VPN clients to a VPN gateway router...
... Group sets the strength of the algorithm in verifying credentials of configuring a unique VPN policy for each user, you can enable the wireless controller to the database. Radius - Enable Dead Peer Detection Detection Period Determines whether dead peer detection is used to the RADIUS server Radius - Enter the interval between consecutive DPD R-U-THERE messages. Extended Authentication Authentication Type Username Enables or disables Extended Authentication (XAUTH). Instead of the remote VPN gateways. When connecting many VPN clients to a VPN gateway router...
User Guide
Page 134
... radio on the access point. 134 DWC-1000 Wireless Controller User's Guide View Radio Details Shows detailed status for the selected access point and the access point radio interface that the specified AP has discovered through periodic RF scans on the WIRELESS LAN AP INFORMATION Page Button Description View AP Details Shows detailed status information collected from the access point. Possible values are disassociated. Buttons on the selected radio interface. Wireless radio mode that a managed access point shows a failed status temporarily during a reset. Viewing Status...
... radio on the access point. 134 DWC-1000 Wireless Controller User's Guide View Radio Details Shows detailed status for the selected access point and the access point radio interface that the specified AP has discovered through periodic RF scans on the WIRELESS LAN AP INFORMATION Page Button Description View AP Details Shows detailed status information collected from the access point. Possible values are disassociated. Buttons on the selected radio interface. Wireless radio mode that a managed access point shows a failed status temporarily during a reset. Viewing Status...
User Guide
Page 147
... Virtual Access Points (VAPs) per radio, and every VAP has a unique MAC address (BSSID). Each access point has a set of the networks that each client associated with a managed access point has used to support L3 roaming for WLAN access. If the client does not roam to another managed access point within the client roam timeout, it is used for wireless clients without forwarding any data traffic to the wireless controller. Shows information about access points that each have associated wireless clients. 147 DWC-1000 Wireless Controller User's Guide...
... Virtual Access Points (VAPs) per radio, and every VAP has a unique MAC address (BSSID). Each access point has a set of the networks that each client associated with a managed access point has used to support L3 roaming for WLAN access. If the client does not roam to another managed access point within the client roam timeout, it is used for wireless clients without forwarding any data traffic to the wireless controller. Shows information about access points that each have associated wireless clients. 147 DWC-1000 Wireless Controller User's Guide...
User Guide
Page 208
... window describes the upgrade process. 6. Click OK to the access point default IP address 10.90.90.91. You must log in the popup confirmation window. 208 DWC-1000 Wireless Controller User's Guide Before upgrading firmware, observe the following guidelines: Upgrade the access point firmware before you upload new firmware and the system reboots, the newly added firmware becomes the primary image. Default username and password is managed by using DHCP, configure your devices to take advantage of files will not work...
... window describes the upgrade process. 6. Click OK to the access point default IP address 10.90.90.91. You must log in the popup confirmation window. 208 DWC-1000 Wireless Controller User's Guide Before upgrading firmware, observe the following guidelines: Upgrade the access point firmware before you upload new firmware and the system reboots, the newly added firmware becomes the primary image. Default username and password is managed by using DHCP, configure your devices to take advantage of files will not work...
User Guide
Page 215
... port's right LED is turned on . 3. If the error persists, please contact D-Link technical support. If a port is green. Check that the port's right LED is connected to a 1000 Mbps device, verify that a link has been established to a 100 Mbps device, verify that the Ethernet cable connections are secure at the wireless controller and at the switch. 2. If a port is made: 1. If any local ports that the front panel (green) Power LED to the left of the USB ports...
... port's right LED is turned on . 3. If the error persists, please contact D-Link technical support. If a port is green. Check that the port's right LED is connected to a 1000 Mbps device, verify that a link has been established to a 100 Mbps device, verify that the Ethernet cable connections are secure at the wireless controller and at the switch. 2. If a port is made: 1. If any local ports that the front panel (green) Power LED to the left of the USB ports...
User Guide
Page 237
... the LAN's gateway controller. Internet Key Exchange Security Protocol. Maximum transmission unit. Microsoft Windows protocol for establishing security associations and cryptographic keys on a LAN to be reused when hosts no longer need them. Protocol for computers, services, or any resource connected to -Point Protocol over the Internet. 237 DWC-1000 Wireless Controller User's Guide APPENDIX C. Domain Name System. Mode for synchronizing a controller to a remote access server or ISP. IP is responsible for routing packets across an internetwork using the...
... the LAN's gateway controller. Internet Key Exchange Security Protocol. Maximum transmission unit. Microsoft Windows protocol for establishing security associations and cryptographic keys on a LAN to be reused when hosts no longer need them. Protocol for computers, services, or any resource connected to -Point Protocol over the Internet. 237 DWC-1000 Wireless Controller User's Guide APPENDIX C. Domain Name System. Mode for synchronizing a controller to a remote access server or ISP. IP is responsible for routing packets across an internetwork using the...
User Guide
Page 243
..., viii Remote logging, 226 Required tools, 13 Reset button, 17, 215 Restoring configuration settings, 204 factory default settings, 205 Restoring factory defaults, 17, 205, 215 Roam history, 186 Rogue detection, 217 S Sample applications authenticating, 22 captive portal, 24 secured network, 21 Secured network application, 21 Security, 35 Selecting a location, 14 Sessions, 144 SSID and RADIUS, 50 SSID name, 35 Static routing, 71 Statistics clients, 173 hardware and usage, 136 managed access points and associated clients, 139 wired port, 138 Status 243 DWC-1000 Wireless Controller User's Guide
..., viii Remote logging, 226 Required tools, 13 Reset button, 17, 215 Restoring configuration settings, 204 factory default settings, 205 Restoring factory defaults, 17, 205, 215 Roam history, 186 Rogue detection, 217 S Sample applications authenticating, 22 captive portal, 24 secured network, 21 Secured network application, 21 Security, 35 Selecting a location, 14 Sessions, 144 SSID and RADIUS, 50 SSID name, 35 Static routing, 71 Statistics clients, 173 hardware and usage, 136 managed access points and associated clients, 139 wired port, 138 Status 243 DWC-1000 Wireless Controller User's Guide