Hardware Owner's Manual (PDF)
Page 10
... last-minute updates to selected DRAC configuration settings. If you have the optional Dell Remote Access Controller (DRAC), this keystroke allows access to the system or documentation or advanced technical reference material intended for more information on setup and use of DRAC. 10 About Your System Enters the Baseboard Management Controller (BMC) Management Utility, which allows you enter the keystroke, allow the system to run the system diagnostics. See your...
... last-minute updates to selected DRAC configuration settings. If you have the optional Dell Remote Access Controller (DRAC), this keystroke allows access to the system or documentation or advanced technical reference material intended for more information on setup and use of DRAC. 10 About Your System Enters the Baseboard Management Controller (BMC) Management Utility, which allows you enter the keystroke, allow the system to run the system diagnostics. See your...
Hardware Owner's Manual (PDF)
Page 14
... 89 10 12 11 1 power supply connector 4 USB connectors (2) 7 video connector 10 expansion slots (2) 2 keyboard connector 5 Kensington lock 8 NIC1 connector 11 system status indicator 3 mouse connector 6 serial connector 9 NIC2 connector 12 system identification button Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the...
... 89 10 12 11 1 power supply connector 4 USB connectors (2) 7 video connector 10 expansion slots (2) 2 keyboard connector 5 Kensington lock 8 NIC1 connector 11 system status indicator 3 mouse connector 6 serial connector 9 NIC2 connector 12 system identification button Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the...
Hardware Owner's Manual (PDF)
Page 16
... memory. Retry the BIOS update. Caution! See Figure 6-1 for information on system board. Data error The diskette drive or hard drive cannot read failure Faulty or improperly inserted diskette. See your Hardware Owner's Manual for details. necessary, replace them. Replace the diskette. Drive not ready Diskette missing or improperly inserted in the System Setup program is installed on running these utilities. See your operating system documentation for jumper locations. Remote Configuration is installed. NVRAM_CLR jumper NVRAM_CLR jumper...
... memory. Retry the BIOS update. Caution! See Figure 6-1 for information on system board. Data error The diskette drive or hard drive cannot read failure Faulty or improperly inserted diskette. See your Hardware Owner's Manual for details. necessary, replace them. Replace the diskette. Drive not ready Diskette missing or improperly inserted in the System Setup program is installed on running these utilities. See your operating system documentation for jumper locations. Remote Configuration is installed. NVRAM_CLR jumper NVRAM_CLR jumper...
Hardware Owner's Manual (PDF)
Page 17
..., a list of supported DIMMs, and supported memory configurations. Keyboard fuse has failed. Table 1-4. Controller initialization failure. keyboard. This message is incorrectly configured. About Your System 17 General failure The operating system is incorrect. Unsupported DIMMs are installed in size, speed and rank. If the problem Keyboard stuck key failure persists, see "Getting Help" on page 103. See "Using the System Setup Program" on page 103. faulty keyboard; If the problem persists, keyboard controller. Error: Remote Access Faulty...
..., a list of supported DIMMs, and supported memory configurations. Keyboard fuse has failed. Table 1-4. Controller initialization failure. keyboard. This message is incorrectly configured. About Your System 17 General failure The operating system is incorrect. Unsupported DIMMs are installed in size, speed and rank. If the problem Keyboard stuck key failure persists, see "Getting Help" on page 103. See "Using the System Setup Program" on page 103. faulty keyboard; If the problem persists, keyboard controller. Error: Remote Access Faulty...
Hardware Owner's Manual (PDF)
Page 23
... error. A B C D No memory modules detected. See "Troubleshooting IRQ Assignment Conflicts" on page 103. About Your System 23 Diagnostic Indicator Codes (continued) Code A B C D Causes Diskette drive or hard drive failure. See "Installing a Hard Drive" on page 56 for the appropriate drive installed in your system. See "Troubleshooting System Memory" on the drives installed in your system. page 88. page 91. Possible USB failure. A B C D System board failure. Corrective Action Ensure that the optical drive and hard drives are properly connected...
... error. A B C D No memory modules detected. See "Troubleshooting IRQ Assignment Conflicts" on page 103. About Your System 23 Diagnostic Indicator Codes (continued) Code A B C D Causes Diskette drive or hard drive failure. See "Installing a Hard Drive" on page 56 for the appropriate drive installed in your system. See "Troubleshooting System Memory" on the drives installed in your system. page 88. page 91. Possible USB failure. A B C D System board failure. Corrective Action Ensure that the optical drive and hard drives are properly connected...
Hardware Owner's Manual (PDF)
Page 32
... for boot devices during operating system installation and disable (Off) after installation. Hard disk allows the USB flash drive to act as a hard drive. Auto automatically chooses an emulation type. See "Using the System Password" on page 37 and "Using the Setup Password" on the PCI bus, and any installed expansion cards that require an IRQ. Enable this option (On) during system startup. See "Console Redirection Screen" on page 34. System Setup Program Options (continued) Option Video Memory System Memory Testing (Enabled default) OS Install Mode (Off default) CPU...
... for boot devices during operating system installation and disable (Off) after installation. Hard disk allows the USB flash drive to act as a hard drive. Auto automatically chooses an emulation type. See "Using the System Password" on page 37 and "Using the Setup Password" on the PCI bus, and any installed expansion cards that require an IRQ. Enable this option (On) during system startup. See "Console Redirection Screen" on page 34. System Setup Program Options (continued) Option Video Memory System Memory Testing (Enabled default) OS Install Mode (Off default) CPU...
Hardware Owner's Manual (PDF)
Page 36
... start -up . In this state, you can still turn on the system by pressing and then change the Password Status option to Locked. System Security Screen Table 2-6 lists the options and descriptions for the information fields that you restrict access to your system's password security feature and allows you to assign and verify a new system password. Table 2-6. System Security Screen Options Option System Password Setup Password Password Status Power Button Description Displays...
... start -up . In this state, you can still turn on the system by pressing and then change the Password Status option to Locked. System Security Screen Table 2-6 lists the options and descriptions for the information fields that you restrict access to your system's password security feature and allows you to assign and verify a new system password. Table 2-6. System Security Screen Options Option System Password Setup Password Password Status Power Button Description Displays...
Hardware Owner's Manual (PDF)
Page 37
... button halts the operating system and displays a diagnostic screen. When set to Off, the system remains off after the system starts. If your data requires more security, use of security for the system password after power is set to Last, the system returns to disable the passwords, and erases the existing passwords. To change settings in "Disabling a Forgotten Password" on your system. When the System Password option is restored. Using the System Setup...
... button halts the operating system and displays a diagnostic screen. When set to Off, the system remains off after the system starts. If your data requires more security, use of security for the system password after power is set to Last, the system returns to disable the passwords, and erases the existing passwords. To change settings in "Disabling a Forgotten Password" on your system. When the System Password option is restored. Using the System Setup...
Hardware Owner's Manual (PDF)
Page 38
... system beeps. When a system password is not assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the System Password option is Unlocked. However, certain key combinations are not valid. If you assign a system password, enter the System Setup program and check the System Password option. When a system password is assigned, the setting shown for the System Password option is Not Enabled...
... system beeps. When a system password is not assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the System Password option is Unlocked. However, certain key combinations are not valid. If you assign a system password, enter the System Setup program and check the System Password option. When a system password is assigned, the setting shown for the System Password option is Not Enabled...
Hardware Owner's Manual (PDF)
Page 40
... System Setup options. Baseboard Management Controller Configuration The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of these combinations, the system beeps. BMC provides the following exception: If System Password is not set to Enabled and is set to Enabled, you must enter the correct setup password before you enter one of systems remotely. As you press each character key (or the spacebar for the setup password. A change an existing system password). The setting changes to Not Enabled. 3 If...
... System Setup options. Baseboard Management Controller Configuration The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of these combinations, the system beeps. BMC provides the following exception: If System Password is not set to Enabled and is set to Enabled, you must enter the correct setup password before you enter one of systems remotely. As you press each character key (or the spacebar for the setup password. A change an existing system password). The setting changes to Not Enabled. 3 If...
Hardware Owner's Manual (PDF)
Page 52
... accompanied the controller card. • To boot from a hard drive or drive array, the drive(s) must be connected to the appropriate controller: • For systems using the integrated hard-drive controller, the master drive (drive 0) must be connected to a SAS controller card. Removing a Hard Drive The procedures for SATA hard drives are connected to the RAID controller card. See "Opening the System" on the system board. The interface cables for complete information about safety precautions, working inside the system. To identify system board connectors, see...
... accompanied the controller card. • To boot from a hard drive or drive array, the drive(s) must be connected to the appropriate controller: • For systems using the integrated hard-drive controller, the master drive (drive 0) must be connected to a SAS controller card. Removing a Hard Drive The procedures for SATA hard drives are connected to the RAID controller card. See "Opening the System" on the system board. The interface cables for complete information about safety precautions, working inside the system. To identify system board connectors, see...
Hardware Owner's Manual (PDF)
Page 81
... improperly connected cables are securely attached to the external connectors on your system. Troubleshooting the Video Subsystem Problem • Monitor is not working keyboard. If two monitors are attached to the system, disconnect one monitor attached to either the front or rear video connector. See "Using Dell PowerEdge Diagnostics" on page 103. The system supports only one monitor. If the problem is connected to video hardware. Troubleshooting the Keyboard Problem • System message indicates a problem with a working properly. • Video memory...
... improperly connected cables are securely attached to the external connectors on your system. Troubleshooting the Video Subsystem Problem • Monitor is not working keyboard. If two monitors are attached to the system, disconnect one monitor attached to either the front or rear video connector. See "Using Dell PowerEdge Diagnostics" on page 103. The system supports only one monitor. If the problem is connected to video hardware. Troubleshooting the Keyboard Problem • System message indicates a problem with a working properly. • Video memory...
Hardware Owner's Manual (PDF)
Page 83
... a problem with a comparable device. 4 Turn on page 103. See "Using the System Setup Program" on page 29. 2 Turn off the system and any peripheral devices connected to a USB port is not operating properly. Troubleshooting Your System 83 See "Getting Help" on the system and the serial device. Troubleshooting a NIC Problem • NIC cannot communicate with a working cable. See "Getting Help" on page 103. If the problem is resolved, the USB connector...
... a problem with a comparable device. 4 Turn on page 103. See "Using the System Setup Program" on page 29. 2 Turn off the system and any peripheral devices connected to a USB port is not operating properly. Troubleshooting Your System 83 See "Getting Help" on the system and the serial device. Troubleshooting a NIC Problem • NIC cannot communicate with a working cable. See "Getting Help" on page 103. If the problem is resolved, the USB connector...
Hardware Owner's Manual (PDF)
Page 84
..., fans, and hard drives in the system. Responding to remove the system cover and access any procedure, see the systems management software documentation. See "Opening the System" on the system. • Excessive humidity. Troubleshooting a Wet System Problem • Liquid spilled on page 46. 3 Remove all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing. See "Removing an Expansion Card...
..., fans, and hard drives in the system. Responding to remove the system cover and access any procedure, see the systems management software documentation. See "Opening the System" on the system. • Excessive humidity. Troubleshooting a Wet System Problem • Liquid spilled on page 46. 3 Remove all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing. See "Removing an Expansion Card...
Hardware Owner's Manual (PDF)
Page 87
.... 1 Run the appropriate diagnostic test. Action Ensure that none of the components inside the system. See "Using Dell PowerEdge Diagnostics" on page 61. 5 Install a new power supply. NOTE: Wait 30 seconds for complete information about safety precautions, working properly. If the problem persists, remove the faulty power supply. See "Troubleshooting a Fan" on page 57. See "Fan Assembly" on page 87. See "Power Supply" on page 62. Troubleshooting System Cooling Problems Problem • Systems management software issues a fan...
.... 1 Run the appropriate diagnostic test. Action Ensure that none of the components inside the system. See "Using Dell PowerEdge Diagnostics" on page 61. 5 Install a new power supply. NOTE: Wait 30 seconds for complete information about safety precautions, working properly. If the problem persists, remove the faulty power supply. See "Troubleshooting a Fan" on page 57. See "Fan Assembly" on page 87. See "Power Supply" on page 62. Troubleshooting System Cooling Problems Problem • Systems management software issues a fan...
Hardware Owner's Manual (PDF)
Page 134
... configuration software for Windows. A virtual disk may need to remotely monitor and manage workstations. VGA and SVGA are video standards for technical support. Data stored in an array. A start Windows, it when you to the system BIOS and then display an error message on the system used most of options for operation. serial port - A standard interface that tells a system what hardware is stored in NVRAM, any settings remain in the cable. As the main circuit board...
... configuration software for Windows. A virtual disk may need to remotely monitor and manage workstations. VGA and SVGA are video standards for technical support. Data stored in an array. A start Windows, it when you to the system BIOS and then display an error message on the system used most of options for operation. serial port - A standard interface that tells a system what hardware is stored in NVRAM, any settings remain in the cable. As the main circuit board...
Hardware Owner's Manual (PDF)
Page 135
.... Universal Internet Exchange. memory, disk drives, or printers, for multiple USB-compliant devices, such as the number of pixels across by the number of an electrical failure. video adapter - video driver - A program that allows graphics-mode application programs and operating systems to be connected and disconnected while the system is running. To display a program at a chosen resolution with the appropriate video drivers and monitor capabilities). Watt(s). Windows Server® 2003 - XML Web services are installed on...
.... Universal Internet Exchange. memory, disk drives, or printers, for multiple USB-compliant devices, such as the number of pixels across by the number of an electrical failure. video adapter - video driver - A program that allows graphics-mode application programs and operating systems to be connected and disconnected while the system is running. To display a program at a chosen resolution with the appropriate video drivers and monitor capabilities). Watt(s). Windows Server® 2003 - XML Web services are installed on...
Hardware Owner's Manual (PDF)
Page 137
..., 80 configuring the boot drive, 52 connecting external devices, 14 connectors riser card, 99 system board, 98 Console Redirection screen, 35 control panel installing, 74 removing, 73 cooling fan troubleshooting, 87 cooling shroud installing, 48 removing, 47 cover closing, 47 opening, 46 CPU Information screen, 33 D damaged systems troubleshooting, 85 Dell contacting, 108 Dell PowerEdge Diagnostics using, 93 diagnostics advanced testing options, 95 running from the utility partition, 94 using Dell PowerEdge Diagnostics, 93 when to use, 94 diagnostics indicator codes, 22 drives CD, 50 optical...
..., 80 configuring the boot drive, 52 connecting external devices, 14 connectors riser card, 99 system board, 98 Console Redirection screen, 35 control panel installing, 74 removing, 73 cooling fan troubleshooting, 87 cooling shroud installing, 48 removing, 47 cover closing, 47 opening, 46 CPU Information screen, 33 D damaged systems troubleshooting, 85 Dell contacting, 108 Dell PowerEdge Diagnostics using, 93 diagnostics advanced testing options, 95 running from the utility partition, 94 using Dell PowerEdge Diagnostics, 93 when to use, 94 diagnostics indicator codes, 22 drives CD, 50 optical...
Hardware Owner's Manual (PDF)
Page 138
... control panel, 74 cooling shroud, 48 expansion cards, 63 hard drives, 56 memory modules, 69 optical drive, 51 PCI fan assembly, 60 power supply, 62 processor fan assembly, 58 riser card, 67 system board, 76 Integrated Devices screen, 34 IRQs avoiding conflicts, 80 line assignments, 80 J jumpers system board, 97 K keyboard troubleshooting, 81 M memory installation guidelines, 68 installing, 69 removing, 70 troubleshooting, 88 messages alert, 27 beep codes, 24 diagnostics indicator codes, 22 error messages, 29 system, 15 systems management, 84 warning, 26 mouse troubleshooting...
... control panel, 74 cooling shroud, 48 expansion cards, 63 hard drives, 56 memory modules, 69 optical drive, 51 PCI fan assembly, 60 power supply, 62 processor fan assembly, 58 riser card, 67 system board, 76 Integrated Devices screen, 34 IRQs avoiding conflicts, 80 line assignments, 80 J jumpers system board, 97 K keyboard troubleshooting, 81 M memory installation guidelines, 68 installing, 69 removing, 70 troubleshooting, 88 messages alert, 27 beep codes, 24 diagnostics indicator codes, 22 error messages, 29 system, 15 systems management, 84 warning, 26 mouse troubleshooting...
Hardware Owner's Manual (PDF)
Page 139
... expansion cards, 91 external connections, 81 hard drives, 90 keyboard, 81 memory, 88 mouse, 82 NIC, 83 power supply, 86 processor, 92 serial I/O device, 82 start-up routine, 79 system cooling, 87 USB device, 83 video, 81 wet system, 84 Index 139 See hard drives. SAS hard drives. See expansion cards. R RAID controller card. See hard drives. recommended tools, 43 removing bezel, 45 CD drive, 50 control panel, 73 cooling shroud, 47 expansion cards, 65 hard drives, 52 memory modules, 70 optical drive, 50 PCI fan assembly, 59 power supply, 61 processor fan...
... expansion cards, 91 external connections, 81 hard drives, 90 keyboard, 81 memory, 88 mouse, 82 NIC, 83 power supply, 86 processor, 92 serial I/O device, 82 start-up routine, 79 system cooling, 87 USB device, 83 video, 81 wet system, 84 Index 139 See hard drives. SAS hard drives. See expansion cards. R RAID controller card. See hard drives. recommended tools, 43 removing bezel, 45 CD drive, 50 control panel, 73 cooling shroud, 47 expansion cards, 65 hard drives, 52 memory modules, 70 optical drive, 50 PCI fan assembly, 59 power supply, 61 processor fan...