Dell OptiPlex 960 Support and Manuals
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Most Recent Dell OptiPlex 960 Questions
Dell Optiplex 960 Just Flashes 3 When Pressing Power Button
(Posted by Nr1ikech 9 years ago)
What Does Light 2 And 4 Mean On Optiplex 960
(Posted by jamalte 9 years ago)
Dell Optiplex 960 Wont Start Lights
(Posted by miromo 9 years ago)
Dell Optiplex High Pitch Beep Won't Complete Boot
(Posted by Nancgolde 9 years ago)
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Popular Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 5
... Assistance 59 Fast Call for Help 60 Loading iAMT drivers on installation 60 Technical Support and Customer Service . . . . . 61 DellConnect 61 Online Services 61 AutoTech Service 62 Automated Order-Status Service 62
Problems With Your Order 62 Product Information 63 Returning Items for Warranty Repair or Credit . . . . . 63 Before You Call 64 Contacting Dell 66
Index 67
Contents
5
Setup and Quick Reference Guide - Page 44
... persists, contact Dell (see your service manual).
• If the problem persists, contact Dell (see "Contacting Dell" on page 66).
If the computer starts normally, continue to install additional memory modules (one module (see "Contacting Dell" on page 66). A possible USB failure Reinstall all USB devices and check all power and data cables.
A possible graphics card failure has...
Setup and Quick Reference Guide - Page 45
Troubleshooting Tips
45 Light Pattern Steady Blue
Steady Blue
Problem Description Suggested Resolution
No memory modules are detected.
• If two or more memory modules are using is supported by your computer (see the "Specifications" section for your computer).
• If the problem persists, contact Dell (see "Contacting Dell" on page 66).
Memory modules are detected, but a ...
Setup and Quick Reference Guide - Page 46
... optical drive), check system setup to boot from the computer for resource conflicts.
4 If the problem persists, contact Dell (see "Contacting Dell" on page 66).
46
Troubleshooting Tips Another failure has occurred....
3 Repeat this process for the devices installed on your computer).
• If there is an error message on the screen identifying a problem with a device (such as the floppy ...
Setup and Quick Reference Guide - Page 51
...: The User Account Control window may need to the device name, you install drivers obtained from other sources, your computer.
If you may appear.
Reinstalling Software
Drivers
Identifying Drivers
1 Locate the list of devices for your computer. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide...
Setup and Quick Reference Guide - Page 52
... Utilities media.
52
Reinstalling Software If it does not, start Windows Explorer, click your computer to restart the computer.
4 When you installed the new driver. If Device Driver Rollback does not resolve the problem, use System Restore (see "Using Microsoft® Windows® System Restore" on the screen.
If not, go to enter the Device Manager...
Setup and Quick Reference Guide - Page 53
... administrator on the screen.
If you previously copied the driver files. 7 Click the name of the device for example, Audio or Video). 4 Double-click the name of the driver→ OK→ Next. 8 Click Finish and restart your system window.
6 Click the driver that came with the specific device. Restoring Your Operating System
You can restore...
Setup and Quick Reference Guide - Page 57
... media is located on your computer. Finding Information
57
Document/Media/Label
Contents
Service Tag/Express Service Code
The Service Tag/Express Service Code is a CD or • Drivers for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may...
Setup and Quick Reference Guide - Page 69
...Internet, 24 quick setup, 17
software problems, 48 reinstalling, 51 troubleshooting, 48-49 updates, 49
specifications all, 29 audio, 30 connectors, 33 controls and lights, 34 drives, 32 environmental, 37 expansion bus, 30 memory, 29 physical, 36 power, 35 processor, 29 system information, 29 video, 30
support, 59 contacting Dell, 66 DellConnect, 61
support (continued) online services, 61 regional...
Technology Guide - Page 3
... options throughout the PC lifecycle. Available with the OptiPlex 960's Energy Star, EPEAT-Gold, TCO, and Blue Angel certification
3 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global Dell service and support options to cover systems from acquisition to 88% efficient Enjoy...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11 ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7
...
Technology Guide - Page 8
...™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2
Power Supply Check...
Dell OptiPlex 960 Reviews
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