Quick Reference Guide
Page 6
... Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your region to view the appropriate support site. The Express... Service Code is customized for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads -
... Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your region to view the appropriate support site. The Express... Service Code is customized for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads -
Quick Reference Guide
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... is running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 Close the test screen to return to your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of...the computer. Quick Reference Guide 19 Displays error conditions encountered, error codes, and the problem description. If the computer does not boot, contact Dell for running , allow the testing to see if the specific problem is running the test. No corrective action is operating normally. Blinking green...
... is running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 Close the test screen to return to your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of...the computer. Quick Reference Guide 19 Displays error conditions encountered, error codes, and the problem description. If the computer does not boot, contact Dell for running , allow the testing to see if the specific problem is running the test. No corrective action is operating normally. Blinking green...
Quick Reference Guide
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...card (not the video card) and then restarting the computer. • If the problem persists, reinstall the card that you have two memory modules installed, remove the modules, reinstall one at a time to a different PCI slot and restart the computer after each card. Quick Reference... into your computer. • If the problem persists, contact Dell. green green yellow yellow yellow yellow green yellow yellow green green yellow Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer. • If...
...card (not the video card) and then restarting the computer. • If the problem persists, reinstall the card that you have two memory modules installed, remove the modules, reinstall one at a time to a different PCI slot and restart the computer after each card. Quick Reference... into your computer. • If the problem persists, contact Dell. green green yellow yellow yellow yellow green yellow yellow green green yellow Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer. • If...
Quick Reference Guide
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... a single module), and then restart the computer. If your monitor screen. • If the problem persists, contact Dell. • None. Suggested Resolution • Reinstall all memory modules and restart the computer. • To eliminate the possibility of beeps, called a beep code, identifies a problem...Guide This beep code tells you that appears on page 17 to identify a more serious cause. 3 Contact Dell for more information). • Verify that the memory modules that you have identified a faulty connector or reinstalled all installed hard drives. • Check the computer...
... a single module), and then restart the computer. If your monitor screen. • If the problem persists, contact Dell. • None. Suggested Resolution • Reinstall all memory modules and restart the computer. • To eliminate the possibility of beeps, called a beep code, identifies a problem...Guide This beep code tells you that appears on page 17 to identify a more serious cause. 3 Contact Dell for more information). • Verify that the memory modules that you have identified a faulty connector or reinstalled all installed hard drives. • Check the computer...
Quick Reference Guide
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... failure 3-2-4 1-2-1 Programmable interval timer failure 3-3-1 1-2-2 DMA initialization failure 3-3-2 1-2-3 DMA page register read/write failure 3-3-4 1-3 Video Memory Test failure 3-4-1 1-3-1 through 2-4-4 Memory not being properly identified or used 3-4-2 3-1-1 Slave DMA register failure 3-4-3 3-1-2 Master DMA register failure 4-2-1 3-1-3 Master interrupt mask ...test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility ...
... failure 3-2-4 1-2-1 Programmable interval timer failure 3-3-1 1-2-2 DMA initialization failure 3-3-2 1-2-3 DMA page register read/write failure 3-3-4 1-3 Video Memory Test failure 3-4-1 1-3-1 through 2-4-4 Memory not being properly identified or used 3-4-2 3-1-1 Slave DMA register failure 3-4-3 3-1-2 Master DMA register failure 4-2-1 3-1-3 Master interrupt mask ...test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility ...