Re-imaging guide for Windows
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... reinstallation 7 Chapter 4: Updating or resetting the BIOS 8 Updating the BIOS in Windows...8 Clearing CMOS settings...8 Trusted Platform Module (TPM) security...8 Chapter 5: Reinstalling the operating system 9 Chapter 6: Reinstalling drivers and applications 10 Displaying drivers and applications on your computer 10 Chapter 7: Reinstallation sequence for drivers and applications 11 Intel chipset device software...11 Downloading and installing the chipset driver...11 Downloading and installing the Intel Innovation Platform Framework Driver 11 Downloading and installing the Intel...
... reinstallation 7 Chapter 4: Updating or resetting the BIOS 8 Updating the BIOS in Windows...8 Clearing CMOS settings...8 Trusted Platform Module (TPM) security...8 Chapter 5: Reinstalling the operating system 9 Chapter 6: Reinstalling drivers and applications 10 Displaying drivers and applications on your computer 10 Chapter 7: Reinstallation sequence for drivers and applications 11 Intel chipset device software...11 Downloading and installing the chipset driver...11 Downloading and installing the Intel Innovation Platform Framework Driver 11 Downloading and installing the Intel...
Re-imaging guide for Windows
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... follow instructions may lead to computers shipped with malicious software. Installing device drivers from the Dell Drivers & Downloads website. Installation overview 5 This ensures that you have performed a factory reset of the re-imaging guide covers driver installation and driver updates and is operating normally and there are not an administrator or if you reinstall the operating system using the Dell Backup and Recovery application or other hardware-related problems. Dell recommends that the devices function optimally. Updating drivers unnecessarily...
... follow instructions may lead to computers shipped with malicious software. Installing device drivers from the Dell Drivers & Downloads website. Installation overview 5 This ensures that you have performed a factory reset of the re-imaging guide covers driver installation and driver updates and is operating normally and there are not an administrator or if you reinstall the operating system using the Dell Backup and Recovery application or other hardware-related problems. Dell recommends that the devices function optimally. Updating drivers unnecessarily...
Re-imaging guide for Windows
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... other software can be downloaded and installed manually from the Drivers & Downloads. 6. Windows operating system: The operating system controls the system's hardware to be loaded into the memory and enables the initial setup process on . 3. NOTE: Drivers can operate on your computer. 2. Graphics driver: ● Enhances and optimizes video performance. ● Enables and provides additional functionality not included in the following sequence: 1. Dell applications, which include: ● Wireless Local Area Network (WLAN) adapter driver: Enables and...
... other software can be downloaded and installed manually from the Drivers & Downloads. 6. Windows operating system: The operating system controls the system's hardware to be loaded into the memory and enables the initial setup process on . 3. NOTE: Drivers can operate on your computer. 2. Graphics driver: ● Enhances and optimizes video performance. ● Enables and provides additional functionality not included in the following sequence: 1. Dell applications, which include: ● Wireless Local Area Network (WLAN) adapter driver: Enables and...
Re-imaging guide for Windows
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... must be deployed on the computer. Turn on the screen to boot, a BIOS reset is installed on -screen instructions. Click Drivers & downloads > Find drivers. 4. After the download is displayed. 3. Clearing CMOS settings If flashing your computer being unable to enter the BIOS setup program. Press F2 when the Dell logo is available or when you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to manually browse for your computer, and...
... must be deployed on the computer. Turn on the screen to boot, a BIOS reset is installed on -screen instructions. Click Drivers & downloads > Find drivers. 4. After the download is displayed. 3. Clearing CMOS settings If flashing your computer being unable to enter the BIOS setup program. Press F2 when the Dell logo is available or when you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to manually browse for your computer, and...
Re-imaging guide for Windows
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... Windows operating system on the screen. In some scenarios, you are encountering issues with a specific device. NOTE: The Windows operating system includes the webcam drivers; Downloading and installing the chipset driver 1. You can install webcam software available from third-party providers. Turn on Dell's support site www.dell.com/support. Reinstallation sequence for Dell computers. For video capture or streaming, users can also click Browse all products to reinstall or update the device driver...
... Windows operating system on the screen. In some scenarios, you are encountering issues with a specific device. NOTE: The Windows operating system includes the webcam drivers; Downloading and installing the chipset driver 1. You can install webcam software available from third-party providers. Turn on Dell's support site www.dell.com/support. Reinstallation sequence for Dell computers. For video capture or streaming, users can also click Browse all products to reinstall or update the device driver...
Re-imaging guide for Windows
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... Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to manually browse for download from the Microsoft support site. Click Download to the folder where you saved the chipset driver file. 8. Turn on the computer. 2. You can also be manually downloaded and installed from www.dell.com/support. After the download is complete, go to the folder where you saved the chipset driver file. 8. Downloading and installing the media-card reader driver...
... Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to manually browse for download from the Microsoft support site. Click Download to the folder where you saved the chipset driver file. 8. Turn on the computer. 2. You can also be manually downloaded and installed from www.dell.com/support. After the download is complete, go to the folder where you saved the chipset driver file. 8. Downloading and installing the media-card reader driver...
Re-imaging guide for Windows
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... does not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to manually browse for drivers and applications 13 You can also click Browse all products to automatically identify your computer. Click Download to display a blue screen and an error code followed by default. CAUTION: If a SATA hard drive is enabled by a system reboot. Turn on your computer to download the preferred graphics driver for your computer, and...
... does not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to manually browse for drivers and applications 13 You can also click Browse all products to automatically identify your computer. Click Download to display a blue screen and an error code followed by default. CAUTION: If a SATA hard drive is enabled by a system reboot. Turn on your computer to download the preferred graphics driver for your computer, and...
Re-imaging guide for Windows
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... installed from the Dell support site. Turn on Dell support site before using a Thunderbolt 3 (Type-C) cable interface. Connecting the computer to automatically identify your computer. 7. After the download is a device that links all peripherals such as mouse, keyboard, stereo speakers, external hard drive, and large-screen displays, without having to plug each device directly to the latest versions available on the computer. 2. In the Category drop-down , select System Management. 6. Older BIOS versions and drivers...
... installed from the Dell support site. Turn on Dell support site before using a Thunderbolt 3 (Type-C) cable interface. Connecting the computer to automatically identify your computer. 7. After the download is a device that links all peripherals such as mouse, keyboard, stereo speakers, external hard drive, and large-screen displays, without having to plug each device directly to the latest versions available on the computer. 2. In the Category drop-down , select System Management. 6. Older BIOS versions and drivers...
Service Manual
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... BIOS using the USB drive in Windows 111 Updating the BIOS from the F12 One-Time boot menu 111 System and setup password...112 Assigning a system setup password...113 Deleting or changing an existing system setup password 113 Clearing CMOS settings...113 Clearing BIOS (System Setup) and System passwords 114 Chapter 5: Troubleshooting...115 Handling swollen Lithium-ion batteries...115 Dell SupportAssist Pre-boot System Performance Check diagnostics 115 Running the SupportAssist Pre-Boot System Performance Check 116 Built-in self-test...
... BIOS using the USB drive in Windows 111 Updating the BIOS from the F12 One-Time boot menu 111 System and setup password...112 Assigning a system setup password...113 Deleting or changing an existing system setup password 113 Clearing CMOS settings...113 Clearing BIOS (System Setup) and System passwords 114 Chapter 5: Troubleshooting...115 Handling swollen Lithium-ion batteries...115 Dell SupportAssist Pre-boot System Performance Check diagnostics 115 Running the SupportAssist Pre-Boot System Performance Check 116 Built-in self-test...
Service Manual
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... clean. For Windows operating system, click Start > Power > Shut down instructions. 3. 1 Working inside your computer Safety instructions Use the following safety guidelines to protect your computer from all power sources before opening the computer cover or panels. WARNING: Disconnect your computer from potential damage and to an electrical outlet. CAUTION: You should be used and should only perform troubleshooting and repairs as keyboard, mouse, and monitor from the media-card reader. CAUTION...
... clean. For Windows operating system, click Start > Power > Shut down instructions. 3. 1 Working inside your computer Safety instructions Use the following safety guidelines to protect your computer from all power sources before opening the computer cover or panels. WARNING: Disconnect your computer from potential damage and to an electrical outlet. CAUTION: You should be used and should only perform troubleshooting and repairs as keyboard, mouse, and monitor from the media-card reader. CAUTION...
Service Manual
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... as intermittent problems or a shortened product life span. This is used to proceed. 5. Remove the AC adapter and then press any key to cut-off power, without disconnecting battery cable from the system. ● Use an ESD field service kit when working inside your computer or unable to be unplugged before performing any installation or break/fix procedures involving disassembly or reassembly: ● Turn off...
... as intermittent problems or a shortened product life span. This is used to proceed. 5. Remove the AC adapter and then press any key to cut-off power, without disconnecting battery cable from the system. ● Use an ESD field service kit when working inside your computer or unable to be unplugged before performing any installation or break/fix procedures involving disassembly or reassembly: ● Turn off...
Service Manual
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... as replacement parts or parts to be returned to place these parts in data loss or an unnecessary operating system reinstall. Replace any media cards, discs, or any external devices, peripherals, or cables you removed before updating the BIOS, the next time you removed before working on your computer. 4. NOTE: To exit service mode, ensure to connect the AC adapter to Dell, it is critical to place these parts in . Press the power button to...
... as replacement parts or parts to be returned to place these parts in data loss or an unnecessary operating system reinstall. Replace any media cards, discs, or any external devices, peripherals, or cables you removed before updating the BIOS, the next time you removed before working on your computer. 4. NOTE: To exit service mode, ensure to connect the AC adapter to Dell, it is critical to place these parts in . Press the power button to...
Service Manual
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... down list, if applicable. Selects a value in the selected field (if applicable) or follow the link in this task Turn on . 100 BIOS setup Navigation keys NOTE: For most of the System Setup options, changes that prompts you to shutdown the computer if it is on (or restart) your computer, such as the user password, type of hard drive installed, and enabling or disabling base devices. NOTE...
... down list, if applicable. Selects a value in the selected field (if applicable) or follow the link in this task Turn on . 100 BIOS setup Navigation keys NOTE: For most of the System Setup options, changes that prompts you to shutdown the computer if it is on (or restart) your computer, such as the user password, type of hard drive installed, and enabling or disabling base devices. NOTE...
Service Manual
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...By default, the Video option is selected Audio Enable Audio Enable or disable the integrated audio controller. Audio Enable or disable the usage of LAN on Dell Dock external ports. By default, the Audio option is disabled. Lan Enable or disable the usage of audio on Dell Dock external ports. USB/Thunderbolt Configuration ● Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. By default, the Enable Thunderbolt Boot Support option is enabled. Type-C Dock Override Enables to use connected Type-C Dell Dock...
...By default, the Video option is selected Audio Enable Audio Enable or disable the integrated audio controller. Audio Enable or disable the usage of LAN on Dell Dock external ports. By default, the Audio option is disabled. Lan Enable or disable the usage of audio on Dell Dock external ports. USB/Thunderbolt Configuration ● Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. By default, the Enable Thunderbolt Boot Support option is enabled. Type-C Dock Override Enables to use connected Type-C Dell Dock...
Service Manual
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...) Passwords Enable Allow Non-Admin PSID Revert Controls access to 2. Table 13. System setup options-Update, Recovery menu Update, Recovery UEFI Capsule Firmware Updates Enable or disable BIOS updates through UEFI capsule update packages. By default, the option is enabled. BIOS Recovery from Hard Drive Enables the user to power on the user primary hard drive or an external USB key. SupportAssist OS Recovery Enable or disable the boot flow for Dell OS Recovery Tool. Create a computer Asset Tag. Enable or disable the wake on AC Display the Service Tag of certain computer errors...
...) Passwords Enable Allow Non-Admin PSID Revert Controls access to 2. Table 13. System setup options-Update, Recovery menu Update, Recovery UEFI Capsule Firmware Updates Enable or disable BIOS updates through UEFI capsule update packages. By default, the option is enabled. BIOS Recovery from Hard Drive Enables the user to power on the user primary hard drive or an external USB key. SupportAssist OS Recovery Enable or disable the boot flow for Dell OS Recovery Tool. Create a computer Asset Tag. Enable or disable the wake on AC Display the Service Tag of certain computer errors...
Service Manual
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... battery status LED: ● If the battery status LED flashes an error code [2,7], the display cable may not be supplied to enter LCD built-in diagnostic tool that are experiencing is an inherent problem with the video card (GPU) and PC settings. Replace the system board. Power off the Dell laptop. 2. Replace the system board. How to program i-Fuse Suggested resolution Replace the system board. System-diagnostic lights Blinking pattern Amber 1 White 1 Problem description TPM detection failure 1 2 Unrecoverable SPI Flash Failure...
... battery status LED: ● If the battery status LED flashes an error code [2,7], the display cable may not be supplied to enter LCD built-in diagnostic tool that are experiencing is an inherent problem with the video card (GPU) and PC settings. Replace the system board. Power off the Dell laptop. 2. Replace the system board. How to program i-Fuse Suggested resolution Replace the system board. System-diagnostic lights Blinking pattern Amber 1 White 1 Problem description TPM detection failure 1 2 Unrecoverable SPI Flash Failure...
Service Manual
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... or ROM ● error) Flash latest BIOS version If problem persists, replace the system board. CMOS battery failure ● Reset the main battery connection. ● If problem persists, replace the main battery. LCD failure (SBIOS message) Replace the LCD module. CPU failure ● Run the Dell Support Assist/Dell Diagnostics tool. ● If problem persists, replace the system board. Memory/RAM failure ● Reset and swap memory modules among the slots. ● If problem persists, replace the memory module. Invalid memory installed ● Reset and...
... or ROM ● error) Flash latest BIOS version If problem persists, replace the system board. CMOS battery failure ● Reset the main battery connection. ● If problem persists, replace the main battery. LCD failure (SBIOS message) Replace the LCD module. CPU failure ● Run the Dell Support Assist/Dell Diagnostics tool. ● If problem persists, replace the system board. Memory/RAM failure ● Reset and swap memory modules among the slots. ● If problem persists, replace the memory module. Invalid memory installed ● Reset and...
Service Manual
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... Recovery User's Guide at www.dell.com/serviceabilitytools. Start the RTC reset with Windows operating system. Auto RTC reset The auto RTC reset feature automates the manual process of tools to diagnose and troubleshoot issues that is unable to boot to AC power. System-diagnostic lights (continued) Blinking pattern Amber White 3 7 Problem description Timeout waiting on ME to reply to provide input during LCD panel test on these models. Replace the system board. Dell...
... Recovery User's Guide at www.dell.com/serviceabilitytools. Start the RTC reset with Windows operating system. Auto RTC reset The auto RTC reset feature automates the manual process of tools to diagnose and troubleshoot issues that is unable to boot to AC power. System-diagnostic lights (continued) Blinking pattern Amber White 3 7 Problem description Timeout waiting on ME to reply to provide input during LCD panel test on these models. Replace the system board. Dell...
Setup and Specifications
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Contents Chapter 1: Set up your Precision 3470 5 Chapter 2: Views of Precision 3470 7 Right...7 Left...7 Top...8 Front...9 Bottom...10 Service Tag...10 Battery charge and status light ...11 Chapter 3: Specifications of Precision 3470 12 Dimensions and weight...12 Processor...12 Chipset...13 Operating system...13 Memory...13 External ports...14 Internal slots...14 Ethernet...14 Wireless module...15 Audio...15 Storage...16 Media-card reader...16 Keyboard...16 Camera...17 Clickpad...17 Power adapter...18 Battery...19 Display...20 Fingerprint reader (optional)...21...
Contents Chapter 1: Set up your Precision 3470 5 Chapter 2: Views of Precision 3470 7 Right...7 Left...7 Top...8 Front...9 Bottom...10 Service Tag...10 Battery charge and status light ...11 Chapter 3: Specifications of Precision 3470 12 Dimensions and weight...12 Processor...12 Chipset...13 Operating system...13 Memory...13 External ports...14 Internal slots...14 Ethernet...14 Wireless module...15 Audio...15 Storage...16 Media-card reader...16 Keyboard...16 Camera...17 Clickpad...17 Power adapter...18 Battery...19 Display...20 Fingerprint reader (optional)...21...
Setup and Specifications
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... Compliant Specification for smart card device Yes physical characteristics (size, location of connection points, etc.) T=0 support Cards support character level Yes transmission T=1 support Cards support block level transmission Yes EMVCo Compliant Compliant with the FIDO SPEC Operating and storage environment This table lists the operating and storage specifications of hardware readers into personal computer environments CCID driver compliance Common driver support for Integrated Yes Circuit Card Interface Device for integration of your Precision 3470. Table...
... Compliant Specification for smart card device Yes physical characteristics (size, location of connection points, etc.) T=0 support Cards support character level Yes transmission T=1 support Cards support block level transmission Yes EMVCo Compliant Compliant with the FIDO SPEC Operating and storage environment This table lists the operating and storage specifications of hardware readers into personal computer environments CCID driver compliance Common driver support for Integrated Yes Circuit Card Interface Device for integration of your Precision 3470. Table...