Re-imaging guide for Windows
Page 1
Dell Precision 5680 Re-imaging guide for Windows Regulatory Model: P123F Regulatory Type: P123F001 May 2023 Rev. A00
Dell Precision 5680 Re-imaging guide for Windows Regulatory Model: P123F Regulatory Type: P123F001 May 2023 Rev. A00
Re-imaging guide for Windows
Page 2
CAUTION: A CAUTION indicates either potential damage to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. Other trademarks may be trademarks of data and tells you make better use of Dell Inc. Dell Technologies, Dell, and other trademarks are trademarks of your product. All rights reserved. or its subsidiaries. or its subsidiaries. Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you how to hardware or loss of their respective owners.
CAUTION: A CAUTION indicates either potential damage to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. Other trademarks may be trademarks of data and tells you make better use of Dell Inc. Dell Technologies, Dell, and other trademarks are trademarks of your product. All rights reserved. or its subsidiaries. or its subsidiaries. Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you how to hardware or loss of their respective owners.
Re-imaging guide for Windows
Page 3
... Chapter 4: Updating or resetting the BIOS 7 Updating the BIOS in Windows...7 Clearing CMOS settings...7 Trusted Platform Module (TPM) security...7 Chapter 5: Reinstalling the operating system 8 Chapter 6: Reinstalling drivers and applications 9 Displaying drivers and applications on your computer 9 Chapter 7: Reinstallation sequence for drivers and applications 10 Intel chipset device software...10 Downloading and installing the chipset driver...10 Critical Microsoft Knowledge Base (KB) updates...10 Media-card reader driver...11 Downloading and installing the media-card reader driver 11...
... Chapter 4: Updating or resetting the BIOS 7 Updating the BIOS in Windows...7 Clearing CMOS settings...7 Trusted Platform Module (TPM) security...7 Chapter 5: Reinstalling the operating system 8 Chapter 6: Reinstalling drivers and applications 9 Displaying drivers and applications on your computer 9 Chapter 7: Reinstallation sequence for drivers and applications 10 Intel chipset device software...10 Downloading and installing the chipset driver...10 Critical Microsoft Knowledge Base (KB) updates...10 Media-card reader driver...11 Downloading and installing the media-card reader driver 11...
Re-imaging guide for Windows
Page 4
... Windows, driver updates may be updated when you reinstall the operating system using the Dell Backup and Recovery application or other factory-reset methods. Installing device drivers from the Dell Drivers & Downloads website. Device drivers must be unnecessary. Do not attempt to continue with malicious software. Updating drivers unnecessarily may create new problems. Review the importance of each driver update on the Dell Drivers & Downloads page before assessing the need to install or update drivers on your computer and that you download and install the device drivers...
... Windows, driver updates may be updated when you reinstall the operating system using the Dell Backup and Recovery application or other factory-reset methods. Installing device drivers from the Dell Drivers & Downloads website. Device drivers must be unnecessary. Do not attempt to continue with malicious software. Updating drivers unnecessarily may create new problems. Review the importance of each driver update on the Dell Drivers & Downloads page before assessing the need to install or update drivers on your computer and that you download and install the device drivers...
Re-imaging guide for Windows
Page 5
... or are not included with Windows 10 or Window 11 operating system. Ensure BIOS settings, including SATA configurations and modes, are appropriately set and the latest drivers and applications are required for system administrators. This re-imaging guide provides the steps that are used as described in installing Dell-recommended software stack and settings, drivers, and applications, which are required to re-image on a newly installed operating system and not from...
... or are not included with Windows 10 or Window 11 operating system. Ensure BIOS settings, including SATA configurations and modes, are appropriately set and the latest drivers and applications are required for system administrators. This re-imaging guide provides the steps that are used as described in installing Dell-recommended software stack and settings, drivers, and applications, which are required to re-image on a newly installed operating system and not from...
Re-imaging guide for Windows
Page 6
Install latest updates and drivers: ● For commercial computers, use Dell Command Updates (DCU). ● For consumer computers, use SupportAssist. Audio driver: Enables and enhances the audio controller. 11. BIOS: Enables the operating system to communicate and adjust settings on components on the system board which includes: ● Intel Chipset Device Software Driver ● Intel Management Engine Components Installer ● Intel Serial IO Driver ● Intel HID Event Filter Driver ● Intel Thunderbolt Controller Driver ● Intel Dynamic...
Install latest updates and drivers: ● For commercial computers, use Dell Command Updates (DCU). ● For consumer computers, use SupportAssist. Audio driver: Enables and enhances the audio controller. 11. BIOS: Enables the operating system to communicate and adjust settings on components on the system board which includes: ● Intel Chipset Device Software Driver ● Intel Management Engine Components Installer ● Intel Serial IO Driver ● Intel HID Event Filter Driver ● Intel Thunderbolt Controller Driver ● Intel Dynamic...
Re-imaging guide for Windows
Page 7
...: If you replace the system board. 1. 4 Updating or resetting the BIOS Updating the BIOS in Windows It is recommended to www.dell.com/support. 2. Click Drivers & downloads > Find drivers. 4. Go to update the BIOS is Windows when an update is available or when you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to factory settings. Trusted Platform Module (TPM) security TPM must be enabled in the BIOS setup program for...
...: If you replace the system board. 1. 4 Updating or resetting the BIOS Updating the BIOS in Windows It is recommended to www.dell.com/support. 2. Click Drivers & downloads > Find drivers. 4. Go to update the BIOS is Windows when an update is available or when you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist feature to factory settings. Trusted Platform Module (TPM) security TPM must be enabled in the BIOS setup program for...
Re-imaging guide for Windows
Page 8
... For more information about reinstalling the operating system, see the knowledge base article 000184834 at www.dell.com/support. 5 Reinstalling the operating system The Windows operating system is validated for use on Intel 12th Generation or later computers using ISO images, see the knowledge base article 000192698 at www.dell.com/support. You can reset or reinstall the operating system under different scenarios.
... For more information about reinstalling the operating system, see the knowledge base article 000184834 at www.dell.com/support. 5 Reinstalling the operating system The Windows operating system is validated for use on Intel 12th Generation or later computers using ISO images, see the knowledge base article 000192698 at www.dell.com/support. You can reset or reinstall the operating system under different scenarios.
Re-imaging guide for Windows
Page 9
... drivers. 5. 6 Reinstalling drivers and applications Drivers and applications are software that enables Windows to automatically identify your computer. Turn on your Dell computer from Drivers & Downloads. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of the drivers and applications available on your computer to get a list of your computer. NOTE: If you download the device drivers for most devices, but device-specific drivers may have the Service Tag/Serial Number/Service Request/Model/Keyword, use...
... drivers. 5. 6 Reinstalling drivers and applications Drivers and applications are software that enables Windows to automatically identify your computer. Turn on your Dell computer from Drivers & Downloads. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of the drivers and applications available on your computer to get a list of your computer. NOTE: If you download the device drivers for most devices, but device-specific drivers may have the Service Tag/Serial Number/Service Request/Model/Keyword, use...
Re-imaging guide for Windows
Page 10
... not include the updated Intel chipset device software for drivers and applications Driver installation is critical after reinstalling the Windows operating system on your computer. NOTE: The Windows operating system includes the webcam drivers; no other touchpad-driver installation is available on your computer. 4. Turn on -screen instructions. Select a chipset driver and click Download. 7. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of chipset driver that you do...
... not include the updated Intel chipset device software for drivers and applications Driver installation is critical after reinstalling the Windows operating system on your computer. NOTE: The Windows operating system includes the webcam drivers; no other touchpad-driver installation is available on your computer. 4. Turn on -screen instructions. Select a chipset driver and click Download. 7. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of chipset driver that you do...
Re-imaging guide for Windows
Page 11
...: ● Configuration and maintenance of your computer. 4. From the Category drop-down list, select Storage to see How to display a blue screen and an error code followed by default. From the Category drop-down , select Chipset. 6. Click Drivers & Downloads, and expand Find drivers. 5. Double-click the media-card reader driver file icon and follow the instructions on the computer. 2. After the download is already installed, enabling the RAID controller might cause...
...: ● Configuration and maintenance of your computer. 4. From the Category drop-down list, select Storage to see How to display a blue screen and an error code followed by default. From the Category drop-down , select Chipset. 6. Click Drivers & Downloads, and expand Find drivers. 5. Double-click the media-card reader driver file icon and follow the instructions on the computer. 2. After the download is already installed, enabling the RAID controller might cause...
Re-imaging guide for Windows
Page 12
... support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of audio driver that you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. Double-click the graphics driver file icon and follow the on -screen instructions. Install the HD audio driver available for drivers and applications Click Drivers & Downloads, and expand Find drivers. 5. From the Category drop-down list, select Video...
... support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of audio driver that you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. Double-click the graphics driver file icon and follow the on -screen instructions. Install the HD audio driver available for drivers and applications Click Drivers & Downloads, and expand Find drivers. 5. From the Category drop-down list, select Video...
Re-imaging guide for Windows
Page 13
... list, select Security to automatically identify your computer. 2. Dell ControlVault3 Driver firmware Dell ControlVault3 contains software that you have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to manually browse for drivers and applications 13 Go to www.dell.com/support. 3. You can download. 6. It improves the productivity, performance, and user experience through computer usage analysis and learning. In the Search support field, enter...
... list, select Security to automatically identify your computer. 2. Dell ControlVault3 Driver firmware Dell ControlVault3 contains software that you have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to manually browse for drivers and applications 13 Go to www.dell.com/support. 3. You can download. 6. It improves the productivity, performance, and user experience through computer usage analysis and learning. In the Search support field, enter...
Re-imaging guide for Windows
Page 14
... -screen instructions. To obtain wireless network functionality, install the relevant WLAN drivers from the Dell support site. NOTE: If you to access to all peripherals such (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each device directly to your computer or not functioning optimally. Older BIOS versions and drivers could result in the docking station not being recognized by your computer using a Thunderbolt 3 (Type-C) cable interface. Older BIOS...
... -screen instructions. To obtain wireless network functionality, install the relevant WLAN drivers from the Dell support site. NOTE: If you to access to all peripherals such (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each device directly to your computer or not functioning optimally. Older BIOS versions and drivers could result in the docking station not being recognized by your computer using a Thunderbolt 3 (Type-C) cable interface. Older BIOS...
Re-imaging guide for Windows
Page 16
... 1. In Windows search, type Contact Support, and press Enter. Go to view the related articles. On the menu bar at www.dell.com/support. In the Search field on your computer through videos, manuals and documents. Contacting Dell To contact Dell for a variety of the Support page, select Support > Knowledge Base. 3. Dell knowledge base articles for sales, technical support, or customer service issues, see Locate the Service Tag on...
... 1. In Windows search, type Contact Support, and press Enter. Go to view the related articles. On the menu bar at www.dell.com/support. In the Search field on your computer through videos, manuals and documents. Contacting Dell To contact Dell for a variety of the Support page, select Support > Knowledge Base. 3. Dell knowledge base articles for sales, technical support, or customer service issues, see Locate the Service Tag on...
External Display Connection Guide
Page 3
Contents Chapter 1: Before you begin...4 Check the graphics options on your computer...4 Turn off the internal display...4 Chapter 2: Connect displays...5 Supported display...5 Chapter 3: Troubleshooting...7 Chapter 4: Getting help and contacting Dell 8 Contents 3
Contents Chapter 1: Before you begin...4 Check the graphics options on your computer...4 Turn off the internal display...4 Chapter 2: Connect displays...5 Supported display...5 Chapter 3: Troubleshooting...7 Chapter 4: Getting help and contacting Dell 8 Contents 3
External Display Connection Guide
Page 4
... your Precision 5680. On the Intel Graphics Command Center window, click Display. Click the ellipsis (...) in your computer's display, then click Disable. 4 Before you may be instances where you begin Total number of displays supported: ● Four 4K external displays: 2 ports ● One 8K Before you begin, ensure that may want to turn off the LCD display of your hardware at www.dell.com/support. The list of display 2, then click Make Display...
... your Precision 5680. On the Intel Graphics Command Center window, click Display. Click the ellipsis (...) in your computer's display, then click Disable. 4 Before you may be instances where you begin Total number of displays supported: ● Four 4K external displays: 2 ports ● One 8K Before you begin, ensure that may want to turn off the LCD display of your hardware at www.dell.com/support. The list of display 2, then click Make Display...
External Display Connection Guide
Page 5
... using: ● Thunderbolt 4 cables, adapters, or docking stations ● USB Type-C cables, adapters or docking stations ● HDMI cables or adapters NOTE: To experience the full resolution supported by your external display, you can connect the displays to the Thunderbolt 4 (USB Type-C) ports and HDMI port on ● Up to 4 if internal display off ● Connect either HDMI or MFDP only, do not connect both of them. 2 Connect displays Depending on the connectors available on your external displays, use DisplayPort or HDMI cables...
... using: ● Thunderbolt 4 cables, adapters, or docking stations ● USB Type-C cables, adapters or docking stations ● HDMI cables or adapters NOTE: To experience the full resolution supported by your external display, you can connect the displays to the Thunderbolt 4 (USB Type-C) ports and HDMI port on ● Up to 4 if internal display off ● Connect either HDMI or MFDP only, do not connect both of them. 2 Connect displays Depending on the connectors available on your external displays, use DisplayPort or HDMI cables...
External Display Connection Guide
Page 7
Troubleshooting 7 Connect the 8K display with the dual USB Type-C to DisplayPort adapter. Workaround Connect the 8K display with dual cable WD19DCs dock dual DisplayPort or Host dual USB Type-C to 60Hz. 3 Troubleshooting Question When I connect an 8K display using the USB Type-C to DisplayPort adapter, the display resolution can reach to 8K, but refresh rate cannot reach to DisplayPort adapter.
Troubleshooting 7 Connect the 8K display with the dual USB Type-C to DisplayPort adapter. Workaround Connect the 8K display with dual cable WD19DCs dock dual DisplayPort or Host dual USB Type-C to 60Hz. 3 Troubleshooting Question When I connect an 8K display using the USB Type-C to DisplayPort adapter, the display resolution can reach to 8K, but refresh rate cannot reach to DisplayPort adapter.
External Display Connection Guide
Page 8
..., type the keyword, topic, or model number, and then click or tap the search icon to www.dell.com/support. 2. Contacting Dell To contact Dell for a variety of the Support page, select Support > Knowledge Base. 3. NOTE: Availability varies by a Service Tag or Express Service Code. 4 Getting help and contacting Dell Self-help resources You can find the Service Tag for operating system Access top solutions, diagnostics, drivers and downloads...
..., type the keyword, topic, or model number, and then click or tap the search icon to www.dell.com/support. 2. Contacting Dell To contact Dell for a variety of the Support page, select Support > Knowledge Base. 3. NOTE: Availability varies by a Service Tag or Express Service Code. 4 Getting help and contacting Dell Self-help resources You can find the Service Tag for operating system Access top solutions, diagnostics, drivers and downloads...