Service Manual
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Installing the palm-rest and keyboard assembly 42 Chapter 3: Drivers and downloads 44 Chapter 4: System setup...45 Entering BIOS setup program...45 Navigation keys...45 Boot Sequence...45 One time boot menu...46 System setup options...46 Clearing CMOS settings...57 Clearing BIOS (System Setup) and System passwords 57 Chapter 5: Troubleshooting...58 Recovering the operating system...58 SupportAssist | On-board Diagnostics...58 System diagnostic lights...58 Flea power release...59 WiFi power cycle...60 Chapter 6: Getting help and contacting Dell 61 4 Contents
Installing the palm-rest and keyboard assembly 42 Chapter 3: Drivers and downloads 44 Chapter 4: System setup...45 Entering BIOS setup program...45 Navigation keys...45 Boot Sequence...45 One time boot menu...46 System setup options...46 Clearing CMOS settings...57 Clearing BIOS (System Setup) and System passwords 57 Chapter 5: Troubleshooting...58 Recovering the operating system...58 SupportAssist | On-board Diagnostics...58 System diagnostic lights...58 Flea power release...59 WiFi power cycle...60 Chapter 6: Getting help and contacting Dell 61 4 Contents
Service Manual
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3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938. 44 Drivers and downloads
3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938. 44 Drivers and downloads
Service Manual
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... Intel SpeedStep Enable Intel SpeedStep Technology Enables or disables the Intel SpeedStep Technology to enter and exit low-power states. If enabled, the Intel TurboBoost driver increases the performance of the processor resources when multiple threads run on each core. VT-d is set to the maximum number of the processor. System...
... Intel SpeedStep Enable Intel SpeedStep Technology Enables or disables the Intel SpeedStep Technology to enter and exit low-power states. If enabled, the Intel TurboBoost driver increases the performance of the processor resources when multiple threads run on each core. VT-d is set to the maximum number of the processor. System...
Service Manual
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... issues, see Locate the Service Tag for your purchase invoice, packing slip, bill, or Dell product catalog. Self-help resources Self-help and contacting Dell 61 www.dell.com/support/windows www.dell.com/support/linux Access top solutions, diagnostics, drivers and downloads, and learn more information on the Knowledge Base page, type the keyword...
... issues, see Locate the Service Tag for your purchase invoice, packing slip, bill, or Dell product catalog. Self-help resources Self-help and contacting Dell 61 www.dell.com/support/windows www.dell.com/support/linux Access top solutions, diagnostics, drivers and downloads, and learn more information on the Knowledge Base page, type the keyword...
Setup and Specifications
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...-installed on your computer's hardware and software and troubleshoots issues with critical fixes and latest device drivers. Table 2. Dell Update Updates your XPS 13 9310 5 For more information about the app, see the knowledge base article SLN305843 at www.dell.com/support. For more information about your computer. Set up your computer with the operating system...
...-installed on your computer's hardware and software and troubleshoots issues with critical fixes and latest device drivers. Table 2. Dell Update Updates your XPS 13 9310 5 For more information about the app, see the knowledge base article SLN305843 at www.dell.com/support. For more information about your computer. Set up your computer with the operating system...
Setup and Specifications
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... Tag for your computer, see www.dell.com/contactdell. www.dell.com/support/windows www.dell.com/support/linux Access top solutions, diagnostics, drivers and downloads, and learn more information on how to find contact information about your Dell Laptop. For more about Dell products and services www.dell.com My Dell Tips Contact Support Online help for...
... Tag for your computer, see www.dell.com/contactdell. www.dell.com/support/windows www.dell.com/support/linux Access top solutions, diagnostics, drivers and downloads, and learn more information on how to find contact information about your Dell Laptop. For more about Dell products and services www.dell.com My Dell Tips Contact Support Online help for...
Re-imaging guide for Windows 10
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... the media-card reader driver 11 4. Audio...11 Downloading and installing the Dell audio driver 12 7. Wireless Local Network (WLAN) and Bluetooth drivers and applications 12 Downloading and installing the WiFi and Bluetooth drivers 13 10. Dell Power Manager (DPM)...12 9. Fingerprint-reader driver...12 Downloading and installing the fingerprint-reader driver 12 8. Dell docking stations...13 Chapter 8: .NET Framework...14...
... the media-card reader driver 11 4. Audio...11 Downloading and installing the Dell audio driver 12 7. Wireless Local Network (WLAN) and Bluetooth drivers and applications 12 Downloading and installing the WiFi and Bluetooth drivers 13 10. Dell Power Manager (DPM)...12 9. Fingerprint-reader driver...12 Downloading and installing the fingerprint-reader driver 12 8. Dell docking stations...13 Chapter 8: .NET Framework...14...
Re-imaging guide for Windows 10
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... administrator or if you are facing networking, graphics, sound or other hardware-related problems. Dell recommends that you download and install the device drivers from a non-Dell website can cause system performance issues, corrupt operating system files, blue screen errors, unexpected ... if your computer is designed for system administrators. This ensures that you install or update device drivers if you have the latest device drivers installed on the Dell Drivers & Downloads page before assessing the need to the following improvements: ● Increases in permanent data...
... administrator or if you are facing networking, graphics, sound or other hardware-related problems. Dell recommends that you download and install the device drivers from a non-Dell website can cause system performance issues, corrupt operating system files, blue screen errors, unexpected ... if your computer is designed for system administrators. This ensures that you install or update device drivers if you have the latest device drivers installed on the Dell Drivers & Downloads page before assessing the need to the following improvements: ● Increases in permanent data...
Re-imaging guide for Windows 10
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...installing Dell-recommended software stack and settings, drivers, and applications, which are unsure of your computer. Dell also provides drivers and applications that are not included with Windows 10 only. This guide assists you are not an administrator or are tested and validated on the XPS 13 9310. NOTE...with the Windows operating system. Failure to re-image on the computer and reinstalling the removed software. These drivers are used as described in permanent data loss. Ensure BIOS settings, including SATA configurations and modes, are appropriately set and the...
...installing Dell-recommended software stack and settings, drivers, and applications, which are unsure of your computer. Dell also provides drivers and applications that are not included with Windows 10 only. This guide assists you are not an administrator or are tested and validated on the XPS 13 9310. NOTE...with the Windows operating system. Failure to re-image on the computer and reinstalling the removed software. These drivers are used as described in permanent data loss. Ensure BIOS settings, including SATA configurations and modes, are appropriately set and the...
Re-imaging guide for Windows 10
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.... Critical Microsoft Quick Fix Engineering (QFE) updates: Microsoft updates that fix and optimize the operating system. 5. Security drivers, which include: ● Dell Update application ● Dell Power Manager (DPM) 11. Media-card reader driver: Enables and enhances the media-card reader. 6. Audio driver: Enables and enhances the audio controller. 9. To achieve optimal performance, install the...
.... Critical Microsoft Quick Fix Engineering (QFE) updates: Microsoft updates that fix and optimize the operating system. 5. Security drivers, which include: ● Dell Update application ● Dell Power Manager (DPM) 11. Media-card reader driver: Enables and enhances the media-card reader. 6. Audio driver: Enables and enhances the audio controller. 9. To achieve optimal performance, install the...
Re-imaging guide for Windows 10
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...system installed on or restart your computer's Service Manual. For more information about clearing the CMOS settings, see your computer. 2. Press F2 when the Dell logo is displayed. 3. On the left pane, select Security > TPM 2.0 Security. 4. Save the settings and exit. Double-click the BIOS ...activated. ● Clear: The BIOS clears the information stored in the BIOS setup program for it to be enabled in the TPM. 5. Click Drivers & downloads > Find it can be accessed by the operating system. ● Disabled: The BIOS will reset the BIOS to factory settings. Trusted ...
...system installed on or restart your computer's Service Manual. For more information about clearing the CMOS settings, see your computer. 2. Press F2 when the Dell logo is displayed. 3. On the left pane, select Security > TPM 2.0 Security. 4. Save the settings and exit. Double-click the BIOS ...activated. ● Clear: The BIOS clears the information stored in the BIOS setup program for it to be enabled in the TPM. 5. Click Drivers & downloads > Find it can be accessed by the operating system. ● Disabled: The BIOS will reset the BIOS to factory settings. Trusted ...
Re-imaging guide for Windows 10
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... and installed separately. 6 Reinstalling drivers and applications Drivers and applications are software that you download the device drivers for your Dell computer from the Dell Download Center. Windows 10 includes drivers for most devices, but device-specific drivers may have the Service Tag, ...computer. 2. Click Product support, enter the Service Tag of the drivers and applications available on your computer to communicate with the hardware devices and software in your Dell computer from Drivers & Downloads. Select the Windows operating system installed on your computer,...
... and installed separately. 6 Reinstalling drivers and applications Drivers and applications are software that you download the device drivers for your Dell computer from the Dell Download Center. Windows 10 includes drivers for most devices, but device-specific drivers may have the Service Tag, ...computer. 2. Click Product support, enter the Service Tag of the drivers and applications available on your computer to communicate with the hardware devices and software in your Dell computer from Drivers & Downloads. Select the Windows operating system installed on your computer,...
Re-imaging guide for Windows 10
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... have to function correctly. After the download is required. Service packs are automatically downloaded and installed when Windows Updates are encountering issues with a specific device. Dell recommends installing drivers or applications in the correct sequence for your computer. 2. Click Product support, enter the Service Tag of your computer. 7. Media-card reader...
... have to function correctly. After the download is required. Service packs are automatically downloaded and installed when Windows Updates are encountering issues with a specific device. Dell recommends installing drivers or applications in the correct sequence for your computer. 2. Click Product support, enter the Service Tag of your computer. 7. Media-card reader...
Re-imaging guide for Windows 10
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... a blue screen and an error code followed by Dell. Install the HD audio driver available for your computer. 2. After the download is complete, navigate to download the graphics driver for your computer. 7. Downloading and installing the Dell graphics driver 1. Turn on your computer model. 4. CAUTION: If...your computer. 2. Turn on your computer. 7. NOTE: The following conditions must be met before you saved the graphics driver file. 8. Go to www.dell.com/support. 3. If your computer does not have the Service Tag, use the auto-detect feature or manually browse for...
... a blue screen and an error code followed by Dell. Install the HD audio driver available for your computer. 2. After the download is complete, navigate to download the graphics driver for your computer. 7. Downloading and installing the Dell graphics driver 1. Turn on your computer model. 4. CAUTION: If...your computer. 2. Turn on your computer. 7. NOTE: The following conditions must be met before you saved the graphics driver file. 8. Go to www.dell.com/support. 3. If your computer does not have the Service Tag, use the auto-detect feature or manually browse for...
Re-imaging guide for Windows 10
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... power adapter, battery, docking station, thermal, and other types of your computer. 7. Turn on your computer, and then click Submit. Fingerprint-reader driver Downloading and installing the fingerprint-reader driver 1. Dell Power Manager (DPM) DPM is complete, navigate to battery power during certain times of your computer. 2. Wireless Local Network (WLAN) and Bluetooth...
... power adapter, battery, docking station, thermal, and other types of your computer. 7. Turn on your computer, and then click Submit. Fingerprint-reader driver Downloading and installing the fingerprint-reader driver 1. Dell Power Manager (DPM) DPM is complete, navigate to battery power during certain times of your computer. 2. Wireless Local Network (WLAN) and Bluetooth...
Re-imaging guide for Windows 10
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...If necessary, your computer. 15. For manual download and installation, click Category. 13. Dell docking stations With a Dell docking station, you saved the WiFi or the Bluetooth driver file. 16. WLAN applications, which provide additional features including enterprise authentication enhancements, can...Download and Install to the computer. If prompted, approve requests from the Dell support site. For more information about the drivers required for drivers and applications 13 Click the Detect Drivers button. 5. Click Download to the latest versions before using the docking ...
...If necessary, your computer. 15. For manual download and installation, click Category. 13. Dell docking stations With a Dell docking station, you saved the WiFi or the Bluetooth driver file. 16. WLAN applications, which provide additional features including enterprise authentication enhancements, can...Download and Install to the computer. If prompted, approve requests from the Dell support site. For more information about the drivers required for drivers and applications 13 Click the Detect Drivers button. 5. Click Download to the latest versions before using the docking ...
Re-imaging guide for Windows 10
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... on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to www.dell.com/support. 2. Learn and know the following : ● Select Detect Product. ● Locate your product through the drop-down menu... ● Operating system ● Setting up instructions, product specifications, technical help blogs, drivers, software updates, and so on. www.dell.com/support/windows www.dell.com/support 1. In the Search field on Dell products and services using your product ● Data backup ● Troubleshooting and diagnostics &#...
... on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to www.dell.com/support. 2. Learn and know the following : ● Select Detect Product. ● Locate your product through the drop-down menu... ● Operating system ● Setting up instructions, product specifications, technical help blogs, drivers, software updates, and so on. www.dell.com/support/windows www.dell.com/support 1. In the Search field on Dell products and services using your product ● Data backup ● Troubleshooting and diagnostics &#...
