Owner's Manual
Page 2
...manner whatsoever without notice. © 2007 Dell Inc. Information in this text: Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Intel Corporation; Trademarks ...Windows Server, MS-DOS and Windows Vista are registered trademarks of Dell Inc.; Other trademarks and trade names may be used in this document to refer ...to either trademarks or registered trademarks of Dell Inc. A00 NOTICE: A NOTICE indicates either potential damage to hardware or ...
...manner whatsoever without notice. © 2007 Dell Inc. Information in this text: Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Intel Corporation; Trademarks ...Windows Server, MS-DOS and Windows Vista are registered trademarks of Dell Inc.; Other trademarks and trade names may be used in this document to refer ...to either trademarks or registered trademarks of Dell Inc. A00 NOTICE: A NOTICE indicates either potential damage to hardware or ...
Owner's Manual
Page 5
... 49 Computer and Display 49 CDs and DVDs 49 Keyboard and Touch Pad 50 8 Troubleshooting 51 Solving Problems 51 Battery Problems 51 Display Problems 51 Drive Problems 52 E-Mail and Internet Problems 53 Error Messages 54 IEEE 1394 Device Problems 55 Keyboard Problems 55 Lockups and Software Problems 56 Memory Problems 58 Mouse Problems 58 Network Problems 60 Power Problems 60 Contents 5
... 49 Computer and Display 49 CDs and DVDs 49 Keyboard and Touch Pad 50 8 Troubleshooting 51 Solving Problems 51 Battery Problems 51 Display Problems 51 Drive Problems 52 E-Mail and Internet Problems 53 Error Messages 54 IEEE 1394 Device Problems 55 Keyboard Problems 55 Lockups and Software Problems 56 Memory Problems 58 Mouse Problems 58 Network Problems 60 Power Problems 60 Contents 5
Owner's Manual
Page 6
Printer Problems 61 Scanner Problems 62 Sound and Speaker Problems 62 Touch Pad Problems 64 9 Dell Diagnostics 65 When to Use the Dell Diagnostics 65 Starting the Dell Diagnostics From Your Hard Drive 65 Starting the Dell Diagnostics From the Drivers and Utilities Media 66 Dell Diagnostics Main Menu 67 10 System Setup 69 Overview 69 Entering System Setup 69 System Setup Screen 69 System Setup Options 70 Boot Sequence 73 Option Settings 73 Changing the Boot Sequence for the Current Boot 73 Changing the Boot Sequence for Future Boots 74 6 Contents
Printer Problems 61 Scanner Problems 62 Sound and Speaker Problems 62 Touch Pad Problems 64 9 Dell Diagnostics 65 When to Use the Dell Diagnostics 65 Starting the Dell Diagnostics From Your Hard Drive 65 Starting the Dell Diagnostics From the Drivers and Utilities Media 66 Dell Diagnostics Main Menu 67 10 System Setup 69 Overview 69 Entering System Setup 69 System Setup Screen 69 System Setup Options 70 Boot Sequence 73 Option Settings 73 Changing the Boot Sequence for the Current Boot 73 Changing the Boot Sequence for Future Boots 74 6 Contents
Owner's Manual
Page 7
... a Driver 75 Identifying Drivers 76 Reinstalling Drivers and Utilities 76 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems 78 Restoring Your Operating System 78 Using Microsoft Windows System Restore . . . . 78 Using Dell™ Factory Image Restore 80 Using the Operating System Media 81 12 Specifications...
... a Driver 75 Identifying Drivers 76 Reinstalling Drivers and Utilities 76 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems 78 Restoring Your Operating System 78 Using Microsoft Windows System Restore . . . . 78 Using Dell™ Factory Image Restore 80 Using the Operating System Media 81 12 Specifications...
Owner's Manual
Page 13
...to work with programs and files • How to personalize my desktop • How to reinstall drivers for the devices that describes your problem. 4 Follow the instructions on the screen. To reinstall your computer. Finding Information 13 Operating System Media The operating system is located on the...; In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that came with your computer. After you ordered. Your operating system product key label...
...to work with programs and files • How to personalize my desktop • How to reinstall drivers for the devices that describes your problem. 4 Follow the instructions on the screen. To reinstall your computer. Finding Information 13 Operating System Media The operating system is located on the...; In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that came with your computer. After you ordered. Your operating system product key label...
Owner's Manual
Page 15
About Your Computer Front View of the Computer CAUTION: Ensure that none of the computer air vents are blocked. Blocking them would cause serious thermal problems. 1 2 3 4 8 5 7 6 About Your Computer 15
About Your Computer Front View of the Computer CAUTION: Ensure that none of the computer air vents are blocked. Blocking them would cause serious thermal problems. 1 2 3 4 8 5 7 6 About Your Computer 15
Owner's Manual
Page 16
... more information. 7 display power button Press to turn the display on page 33 for video capture, conferencing, and chat. Blocking them would cause serious thermal problems. 3 camera/ microphone array Built-in use, the blue back-light lights up. 4 media control buttons Control CD, DVD, Blu-ray Disc™ (... drive. CAUTION: Ensure that none of the computer air vents are blocked. When the camera/microphone array is normal and does not indicate a problem with the fans or the computer. The disc-slot indicator lights up when a disc is in the drive. NOTICE: The optical drive does ...
... more information. 7 display power button Press to turn the display on page 33 for video capture, conferencing, and chat. Blocking them would cause serious thermal problems. 3 camera/ microphone array Built-in use, the blue back-light lights up. 4 media control buttons Control CD, DVD, Blu-ray Disc™ (... drive. CAUTION: Ensure that none of the computer air vents are blocked. When the camera/microphone array is normal and does not indicate a problem with the fans or the computer. The disc-slot indicator lights up when a disc is in the drive. NOTICE: The optical drive does ...
Owner's Manual
Page 24
...you want to complete the setup. If you do not have a service outage. If you are having problems connecting to the Internet but have successfully connected in the following Internet connection options: • DSL connections that...you are using Bluetooth® wireless technology. If you cannot connect to the Internet, see "E-Mail and Internet Problems" on your existing telephone line or cellular telephone service. Connecting to the Internet, you need a network connection ... telephone service for setup instructions. Your ISP will offer one or more of the following section.
...you want to complete the setup. If you do not have a service outage. If you are having problems connecting to the Internet but have successfully connected in the following Internet connection options: • DSL connections that...you are using Bluetooth® wireless technology. If you cannot connect to the Internet, see "E-Mail and Internet Problems" on your existing telephone line or cellular telephone service. Connecting to the Internet, you need a network connection ... telephone service for setup instructions. Your ISP will offer one or more of the following section.
Owner's Manual
Page 45
1 2 3 4 5 1 computer sync button 3 keyboard power switch 5 mouse sync button 2 keyboard sync button 4 mouse power button 3 Press the sync button to the rear of your computer. The mouse or keyboard should now be paired with your computer's left speaker. 4 Press the sync button on page 51. If you experience any problems, see "Troubleshooting" on the mouse or keyboard. Using the Optional Wireless Keyboard and Mouse 45
1 2 3 4 5 1 computer sync button 3 keyboard power switch 5 mouse sync button 2 keyboard sync button 4 mouse power button 3 Press the sync button to the rear of your computer. The mouse or keyboard should now be paired with your computer's left speaker. 4 Press the sync button on page 51. If you experience any problems, see "Troubleshooting" on the mouse or keyboard. Using the Optional Wireless Keyboard and Mouse 45
Owner's Manual
Page 49
... drive. NOTE: A soft, lint-free cloth has been provided for cleaning displays, and follow the safety instructions in the Product Information Guide. If you notice problems, such as skipping, with the playback quality of the center hole. You can also touch the inside edge of your computer in the binder that...
... drive. NOTE: A soft, lint-free cloth has been provided for cleaning displays, and follow the safety instructions in the Product Information Guide. If you notice problems, such as skipping, with the playback quality of the center hole. You can also touch the inside edge of your computer in the binder that...
Owner's Manual
Page 51
..., so they may help support personnel diagnose and fix the problem(s). • If an error message occurs in the Product Information Guide. Troubleshooting Solving Problems Follow these tips when you troubleshoot your Dell™ computer to the manufacturer's instructions. Troubleshooting 51 This ...section, follow the safety instructions in a program, see "Contacting Dell" on the screen, write down the exact message. Replace the battery only with the same or equivalent type recommended by the manufacturer. Display Problems CAUTION: Before you set your computer: • If you...
..., so they may help support personnel diagnose and fix the problem(s). • If an error message occurs in the Product Information Guide. Troubleshooting Solving Problems Follow these tips when you troubleshoot your Dell™ computer to the manufacturer's instructions. Troubleshooting 51 This ...section, follow the safety instructions in a program, see "Contacting Dell" on the screen, write down the exact message. Replace the battery only with the same or equivalent type recommended by the manufacturer. Display Problems CAUTION: Before you set your computer: • If you...
Owner's Manual
Page 52
... E D R I V E O R D I C S - See "Troubleshooting Software and Hardware Problems in the Product Information Guide. Drive Problems CAUTION: Before you begin any of the Computer" on page 78. R U N T H E ...D E L L D I A G N O S T I S K - TE S T T H E E L E C T R I S T U R N E D O N - If the drive is not listed, perform a full scan with another disk to check for and remove viruses. TEST THE DRIVE - • Insert another device, such as needed. See "" on page 65. 52 Troubleshooting See "Dell...
... E D R I V E O R D I C S - See "Troubleshooting Software and Hardware Problems in the Product Information Guide. Drive Problems CAUTION: Before you begin any of the Computer" on page 78. R U N T H E ...D E L L D I A G N O S T I S K - TE S T T H E E L E C T R I S T U R N E D O N - If the drive is not listed, perform a full scan with another disk to check for and remove viruses. TEST THE DRIVE - • Insert another device, such as needed. See "" on page 65. 52 Troubleshooting See "Dell...
Owner's Manual
Page 53
...in Windows Help and Support for the keyword standby in the drive or the media. See "Sound and Speaker Problems" on the screen. otherwise, contact your screen. • Ensure that the volume is turned up by clicking... to the optical drive. If the stream is interrupted, an error occurs. If you write to an optical drive C L O S E O T H E R P R O G R A M S - Optical drive problems NOTE: High-speed optical drive vibration is normal and may appear. C H E C K T H E S P E A K E R S - TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C - ...
...in Windows Help and Support for the keyword standby in the drive or the media. See "Sound and Speaker Problems" on the screen. otherwise, contact your screen. • Ensure that the volume is turned up by clicking... to the optical drive. If the stream is interrupted, an error occurs. If you write to an optical drive C L O S E O T H E R P R O G R A M S - Optical drive problems NOTE: High-speed optical drive vibration is normal and may appear. C H E C K T H E S P E A K E R S - TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C - ...
Owner's Manual
Page 55
If your computer. IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Keyboard Problems CAUTION: Before you begin any of the procedures in this section, ...INTO THE CONNECTOR ON THE COMPUTER E N S U R E T H A T T H E I E E E 1 3 9 4 D E V I C E I S E N A B L E D I C E - I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I N S YS T E M S E T U P - IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Re-Syncing Your Optional...
If your computer. IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Keyboard Problems CAUTION: Before you begin any of the procedures in this section, ...INTO THE CONNECTOR ON THE COMPUTER E N S U R E T H A T T H E I E E E 1 3 9 4 D E V I C E I S E N A B L E D I C E - I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I N S YS T E M S E T U P - IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Re-Syncing Your Optional...
Owner's Manual
Page 56
Lockups and Software Problems CAUTION: Before you begin any keyboard extension cables and connect the keyboard directly to get a response by pressing a key on page 78. The computer does ... or Keyboard with Your Computer" on the setup diagram for at least 8 to the computer, then try using the keyboard. See "Troubleshooting Software and Hardware Problems in the Product Information Guide.
Lockups and Software Problems CAUTION: Before you begin any keyboard extension cables and connect the keyboard directly to get a response by pressing a key on page 78. The computer does ... or Keyboard with Your Computer" on the setup diagram for at least 8 to the computer, then try using the keyboard. See "Troubleshooting Software and Hardware Problems in the Product Information Guide.
Owner's Manual
Page 57
... Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program is designed for information. • Ensure that is no longer responding. 4 Click End Task. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that your computer. A solid blue screen appears TU R N T H E C O M P U T E R O F F - Troubleshooting 57 If...
... Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program is designed for information. • Ensure that is no longer responding. 4 Click End Task. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that your computer. A solid blue screen appears TU R N T H E C O M P U T E R O F F - Troubleshooting 57 If...
Owner's Manual
Page 58
... not using is supported by your computer, see "Specifications" on page 83. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 44. • Verify that resolves the problem. • See the software documentation for minimum memory requirements. • Verify that the mouse battery ...not conflict with your computer. If necessary, install additional memory (see "Contacting Dell" on page 65). Mouse Problems CAUTION: Before you are using to see "Dell Diagnostics" on page 95). • Run the Dell Diagnostics (see if that the mouse is paired with the program. •...
... not using is supported by your computer, see "Specifications" on page 83. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 44. • Verify that resolves the problem. • See the software documentation for minimum memory requirements. • Verify that the mouse battery ...not conflict with your computer. If necessary, install additional memory (see "Contacting Dell" on page 65). Mouse Problems CAUTION: Before you are using to see "Dell Diagnostics" on page 95). • Run the Dell Diagnostics (see if that the mouse is paired with the program. •...
Owner's Manual
Page 59
... - 1 Simultaneously press to the computer, then try using the mouse. If the touch pad operates correctly, the mouse may be defective. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down or Turn Off, and then press . 3 After the computer turns off the mouse. 2 At the... to the computer. • Verify that the mouse cable is connected as shown on the setup diagram. 4 Turn on the computer. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Turn off , reconnect the mouse cable as shown on the computer. 4 At the Windows desktop, use ...
... - 1 Simultaneously press to the computer, then try using the mouse. If the touch pad operates correctly, the mouse may be defective. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down or Turn Off, and then press . 3 After the computer turns off the mouse. 2 At the... to the computer. • Verify that the mouse cable is connected as shown on the setup diagram. 4 Turn on the computer. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Turn off , reconnect the mouse cable as shown on the computer. 4 At the Windows desktop, use ...
Owner's Manual
Page 60
... - See (see "Controls and Lights" on page 95. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - The computer is occurring. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in standby mode. Press a key on the back of the... Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed. Contact Dell, see "Contacting Dell" on page 87), no network communication is in the Product Information Guide. CHECK THE MOUSE SETTINGS - I F T H E ...
... - See (see "Controls and Lights" on page 95. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - The computer is occurring. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in standby mode. Press a key on the back of the... Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed. Contact Dell, see "Contacting Dell" on page 87), no network communication is in the Product Information Guide. CHECK THE MOUSE SETTINGS - I F T H E ...
Owner's Manual
Page 61
...of the procedures in this section, follow the safety instructions in the Product Information Guide. Printer Problems CAUTION: Before you need technical assistance for your printer, contact the printer's manufacturer. See the ... documentation for cable connection information. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Contact Dell, (see "Contacting Dell" on page 95). I F T H E P O W E R L I G H T I N T E R F E R E N C E - E L I M I N A T E I S O F F - C H E C K T H E P R I N T E R D O C U M E N T A T I O N - ...
...of the procedures in this section, follow the safety instructions in the Product Information Guide. Printer Problems CAUTION: Before you need technical assistance for your printer, contact the printer's manufacturer. See the ... documentation for cable connection information. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Contact Dell, (see "Contacting Dell" on page 95). I F T H E P O W E R L I G H T I N T E R F E R E N C E - E L I M I N A T E I S O F F - C H E C K T H E P R I N T E R D O C U M E N T A T I O N - ...