Users Guide
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Contents ES-400/ES-500W User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...11 User Replaceable Epson Scanner Parts and Accessories 14 Changing the Power Off and Sleep Timer Settings 15 Loading Originals...17 Loading Originals in the Input Tray...17 Loading Multiple Sizes of Originals in the Input Tray 23 Original Document Specifications 26 Loading Plastic and Laminated Cards in the Input Tray 27 Plastic and Laminated Card Specifications 32 Loading Special Originals...32 Special Original Specifications ...38...
Contents ES-400/ES-500W User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...11 User Replaceable Epson Scanner Parts and Accessories 14 Changing the Power Off and Sleep Timer Settings 15 Loading Originals...17 Loading Originals in the Input Tray...17 Loading Multiple Sizes of Originals in the Input Tray 23 Original Document Specifications 26 Loading Plastic and Laminated Cards in the Input Tray 27 Plastic and Laminated Card Specifications 32 Loading Special Originals...32 Special Original Specifications ...38...
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...-Page Originals as an Office Format File - Windows 52 Disabling Wi-Fi Features ...52 Restoring Default Network Settings...52 Scanning ...54 Starting a Scan...54 Starting a Scan from a Scanner Button 54 Assigning Start Button Settings or Scan Jobs 55 Starting a Scan Using the Epson Scan 2 Icon 57 Starting a Scan from the ADF with Document Capture Pro and Document Capture 61 Scanning in Epson Scan 2 ...63 Additional Scanning Settings - Windows 76 Convert Scanned Documents to a SharePoint Server or Cloud Service 85 Using the Optional Flatbed Scanner Dock 88 Flatbed Scanner Dock Parts...
...-Page Originals as an Office Format File - Windows 52 Disabling Wi-Fi Features ...52 Restoring Default Network Settings...52 Scanning ...54 Starting a Scan...54 Starting a Scan from a Scanner Button 54 Assigning Start Button Settings or Scan Jobs 55 Starting a Scan Using the Epson Scan 2 Icon 57 Starting a Scan from the ADF with Document Capture Pro and Document Capture 61 Scanning in Epson Scan 2 ...63 Additional Scanning Settings - Windows 76 Convert Scanned Documents to a SharePoint Server or Cloud Service 85 Using the Optional Flatbed Scanner Dock 88 Flatbed Scanner Dock Parts...
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...100 Cleaning Inside Your Scanner...100 Checking the Scanner Roller Counter 105 Replacing the Scanner Rollers ...106 Resetting the Scanner Roller Counter 112 Transporting Your Scanner ...114 Solving Problems ...115 Scanner Light Status ...115 Solving Scanning Problems ...118 Scanner Does Not Turn On or Turns Off Unexpectedly 118 Scanner Button Does Not Work as Expected 118 Scanning Software Does Not Operate Correctly 119 Cannot Start Epson Scan 2 ...120 Original Feeds Incorrectly in Scanner 120 Original Jams in Scanner...121 Scanning is Slow ...123 Solving Network Scanning Problems 124...
...100 Cleaning Inside Your Scanner...100 Checking the Scanner Roller Counter 105 Replacing the Scanner Rollers ...106 Resetting the Scanner Roller Counter 112 Transporting Your Scanner ...114 Solving Problems ...115 Scanner Light Status ...115 Solving Scanning Problems ...118 Scanner Does Not Turn On or Turns Off Unexpectedly 118 Scanner Button Does Not Work as Expected 118 Scanning Software Does Not Operate Correctly 119 Cannot Start Epson Scan 2 ...120 Original Feeds Incorrectly in Scanner 120 Original Jams in Scanner...121 Scanning is Slow ...123 Solving Network Scanning Problems 124...
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error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can also purchase accessories from an Epson authorized reseller. You can purchase genuine Epson accessories at epson.com (U.S. Part Carrier sheet Roller assembly kit Part number B12B819051 B12B819031 14 To find the nearest one, call 800GO-EPSON (800-463-7766). ES-500W 1 AP mode light 2 Wi-Fi on/off light 3 ! sales) or epson.ca (Canadian sales).
error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can also purchase accessories from an Epson authorized reseller. You can purchase genuine Epson accessories at epson.com (U.S. Part Carrier sheet Roller assembly kit Part number B12B819051 B12B819031 14 To find the nearest one, call 800GO-EPSON (800-463-7766). ES-500W 1 AP mode light 2 Wi-Fi on/off light 3 ! sales) or epson.ca (Canadian sales).
Users Guide
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...screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 2. Then follow the instructions here to set up your computer for network scanning using the Epson Scan 2 Utility. Select Settings from the Scanner drop-down list. 43 If you are working properly. Parent topic: Connecting to an Existing Wi-Fi Network Related tasks Enabling a Direct Wi-Fi (AP Mode) Connection Setting Up Network...
...screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 2. Then follow the instructions here to set up your computer for network scanning using the Epson Scan 2 Utility. Select Settings from the Scanner drop-down list. 43 If you are working properly. Parent topic: Connecting to an Existing Wi-Fi Network Related tasks Enabling a Direct Wi-Fi (AP Mode) Connection Setting Up Network...
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... need to your scanner for network scanning. See the link below. Parent topic: Using the Network Interface Unit Related tasks Setting Up Network Scanning 51 Network Interface Unit Control Panel 1 power button (turns the unit on and off) 2 LCD screen (displays status, operations, and error messages) 3 settings button (selects product settings, network settings, and maintenance options) 4 Reset button (returns the LCD to the default screen) 5 Stop button (cancels scanning) 6 OK button and arrows (use the arrows to highlight an option and the OK button to select it) 7 start button...
... need to your scanner for network scanning. See the link below. Parent topic: Using the Network Interface Unit Related tasks Setting Up Network Scanning 51 Network Interface Unit Control Panel 1 power button (turns the unit on and off) 2 LCD screen (displays status, operations, and error messages) 3 settings button (selects product settings, network settings, and maintenance options) 4 Reset button (returns the LCD to the default screen) 5 Stop button (cancels scanning) 6 OK button and arrows (use the arrows to highlight an option and the OK button to select it) 7 start button...
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Note: Make sure Epson Scan 2 and Document Capture Pro (Windows) and Document Capture (OS X) are installed on your scanner. Press the start button on your scanner over a wireless network (ES-500W). Scanning You can scan using one of these methods. This automatically starts Document Capture Pro (Windows) and Document Capture (OS X) and the scan job you have assigned to the scanner. Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic: Scanning Starting a Scan from Your Android Device Scanning Special...
Note: Make sure Epson Scan 2 and Document Capture Pro (Windows) and Document Capture (OS X) are installed on your scanner. Press the start button on your scanner over a wireless network (ES-500W). Scanning You can scan using one of these methods. This automatically starts Document Capture Pro (Windows) and Document Capture (OS X) and the scan job you have assigned to the scanner. Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic: Scanning Starting a Scan from Your Android Device Scanning Special...
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... scan job list. 3. Note: You can view or change the default scan settings when you scan with Document Capture Pro or Document Capture. Note: Document Capture Pro (Windows) and Document Capture (OS X) do not support scanning from the start button on your scanner over a wireless network (ES-500W). Launch Epson Scan 2 before scanning from the toolbar at the bottom of the window. Start Document Capture Pro or Document Capture on your scanner is connected to add a scan job, click Add or the + icon, enter a name for details. 4. Note: See the Help...
... scan job list. 3. Note: You can view or change the default scan settings when you scan with Document Capture Pro or Document Capture. Note: Document Capture Pro (Windows) and Document Capture (OS X) do not support scanning from the start button on your scanner over a wireless network (ES-500W). Launch Epson Scan 2 before scanning from the toolbar at the bottom of the window. Start Document Capture Pro or Document Capture on your scanner is connected to add a scan job, click Add or the + icon, enter a name for details. 4. Note: See the Help...
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...Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: 61 You can select settings, preview, and change the scanned file settings as necessary. See the Help information in the folder you are using. Note: The settings may vary, depending on your computer in Document Capture or Document Capture Pro for details. 1. Parent topic: Starting a Scan Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (OS X), the program automatically saves your scanned file...
...Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: 61 You can select settings, preview, and change the scanned file settings as necessary. See the Help information in the folder you are using. Note: The settings may vary, depending on your computer in Document Capture or Document Capture Pro for details. 1. Parent topic: Starting a Scan Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (OS X), the program automatically saves your scanned file...
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...Displays the EPSON Scan Setup Screen. Check the scanned images and edit them to complete the operation. Click Scan. Start Epson Scan 2. 63 Open the Scan menu at the top of your scanning program. Parent topic: Scanning Related tasks Loading Originals in the Input Tray Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scan in the Document Capture Pro (Windows) or Document Capture (OS X) window. 6. Click the...
...Displays the EPSON Scan Setup Screen. Check the scanned images and edit them to complete the operation. Click Scan. Start Epson Scan 2. 63 Open the Scan menu at the top of your scanning program. Parent topic: Scanning Related tasks Loading Originals in the Input Tray Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scan in the Document Capture Pro (Windows) or Document Capture (OS X) window. 6. Click the...
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... Auto Detect (Long Paper) or select Customize to select specific options on the edges of original Envelope Plastic cards Carrier sheet Large originals Long paper Laminated cards Required settings Select Off as the Detect Double Feed setting. If the Document Size list does not contain the document size you can only use Contents Skew as the Correct Document Skew setting. Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to create a custom document size...
... Auto Detect (Long Paper) or select Customize to select specific options on the edges of original Envelope Plastic cards Carrier sheet Large originals Long paper Laminated cards Required settings Select Off as the Detect Double Feed setting. If the Document Size list does not contain the document size you can only use Contents Skew as the Correct Document Skew setting. Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to create a custom document size...
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... a folder name specification and click OK. 10. Scanning Using OCR - Parent topic: Scanning Special Projects Related tasks Loading Originals in the scanner. 2. Confirm your original in the Input Tray Convert Scanned Documents to the Apps screen and select ABBYY FineReader 9.0 Sprint. • Windows (other versions): Click or Start, and select All Programs or Programs. Select ABBYY FineReader 9.0 Sprint > ABBYY FineReader 9.0 Sprint. 78 OS X Saving Scanned Documents as a Searchable PDF Saving a Scan...
... a folder name specification and click OK. 10. Scanning Using OCR - Parent topic: Scanning Special Projects Related tasks Loading Originals in the scanner. 2. Confirm your original in the Input Tray Convert Scanned Documents to the Apps screen and select ABBYY FineReader 9.0 Sprint. • Windows (other versions): Click or Start, and select All Programs or Programs. Select ABBYY FineReader 9.0 Sprint > ABBYY FineReader 9.0 Sprint. 78 OS X Saving Scanned Documents as a Searchable PDF Saving a Scan...
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... Changing the Power Off and Sleep Timer Settings Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Check the USB cable connection between the computer and scanner. • Make sure Document Capture Pro (Windows) or Document Capture...
... Changing the Power Off and Sleep Timer Settings Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Check the USB cable connection between the computer and scanner. • Make sure Document Capture Pro (Windows) or Document Capture...
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.... Parent topic: Solving Scanning Problems Related tasks Assigning Start Button Settings or Scan Jobs Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try reinstalling it . • Document Capture Pro (Windows) and Document Capture (OS X) do not support using the button to one computer via USB and another computer via wireless connection, and Epson Scan 2 is running in a power-saving mode, such as the Scanner or Source setting. • If you upgraded your operating system but did not...
.... Parent topic: Solving Scanning Problems Related tasks Assigning Start Button Settings or Scan Jobs Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try reinstalling it . • Document Capture Pro (Windows) and Document Capture (OS X) do not support using the button to one computer via USB and another computer via wireless connection, and Epson Scan 2 is running in a power-saving mode, such as the Scanner or Source setting. • If you upgraded your operating system but did not...
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... installing the scanning software. The TWAIN.log file is turned off your system's memory. • Make sure slow mode is saved in the Epson Scan 2 Utility. 124 Launch Epson Scan 2 before scanning with the start button. • Document Capture Pro (Windows) and Document Capture (OS X) do not support starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it back on the scanner, make sure you are running virus protection or other versions): C:\Users\(user name)\AppData\Local\Temp Parent topic: Solving Scanning Problems Related references Windows...
... installing the scanning software. The TWAIN.log file is turned off your system's memory. • Make sure slow mode is saved in the Epson Scan 2 Utility. 124 Launch Epson Scan 2 before scanning with the start button. • Document Capture Pro (Windows) and Document Capture (OS X) do not support starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it back on the scanner, make sure you are running virus protection or other versions): C:\Users\(user name)\AppData\Local\Temp Parent topic: Solving Scanning Problems Related references Windows...
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...; If you are using a 5 GHz wireless router, set , add your router's address list. Restart the scanner. • Epson Scan 2 does not support networks that supports IPv4. • If the Firewall function is operating correctly by the Epson Scan 2 Utility. Note: If you see if access restrictions, such as a filing cabinet. If access restrictions are using a Direct Wi-Fi Connection (AP Mode), check the label on Windows XP or later, the...
...; If you are using a 5 GHz wireless router, set , add your router's address list. Restart the scanner. • Epson Scan 2 does not support networks that supports IPv4. • If the Firewall function is operating correctly by the Epson Scan 2 Utility. Note: If you see if access restrictions, such as a filing cabinet. If access restrictions are using a Direct Wi-Fi Connection (AP Mode), check the label on Windows XP or later, the...
Users Guide
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... screen. • Select or adjust the Text Enhancement setting. • Adjust the Threshold setting. • Set the scanning resolution between 200 and 600 dpi. • If you are the same for any connected cables. 128 Parent topic: Solving Scanned Image Quality Problems Related concepts Convert Scanned Documents to clean inside the scanner: Note: The illustrations show the ES-500W, but the instructions are using OCR software, check the manual for the ES-400...
... screen. • Select or adjust the Text Enhancement setting. • Adjust the Threshold setting. • Set the scanning resolution between 200 and 600 dpi. • If you are the same for any connected cables. 128 Parent topic: Solving Scanned Image Quality Problems Related concepts Convert Scanned Documents to clean inside the scanner: Note: The illustrations show the ES-500W, but the instructions are using OCR software, check the manual for the ES-400...
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• OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click Reset. If necessary, move your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of the scanner glass slightly. Parent topic: Solving Flatbed Scanner Dock Problems 131 Parent topic: Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Check these solutions if you have problems scanning with Document Capture Pro and Document Capture Line of Dots Appears in All Scanned Images If a line of dots appears...
• OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click Reset. If necessary, move your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of the scanner glass slightly. Parent topic: Solving Flatbed Scanner Dock Problems 131 Parent topic: Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Check these solutions if you have problems scanning with Document Capture Pro and Document Capture Line of Dots Appears in All Scanned Images If a line of dots appears...
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... In the Epson Uninstaller screen, select the checkbox for technical support services, use the following support options. Parent topic: Uninstall Your Scanner Software Where to Get Help If you need to uninstall the software. 8. Restart your scanner software as described here. 1. • Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select the scanner software program and click Change/Remove. 4. However, you find that re-installing your scanner software, see the Start Here sheet to install the Uninstaller utility. 3. downloads or...
... In the Epson Uninstaller screen, select the checkbox for technical support services, use the following support options. Parent topic: Uninstall Your Scanner Software Where to Get Help If you need to uninstall the software. 8. Restart your scanner software as described here. 1. • Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select the scanner software program and click Change/Remove. 4. However, you find that re-installing your scanner software, see the Start Here sheet to install the Uninstaller utility. 3. downloads or...
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..., replace the cord set or consult a qualified electrician. • If damage occurs to qualified service personnel under the following items: • Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of any software included with this product. Do not use the scanner for a long period, be prohibited by the operating instructions...
..., replace the cord set or consult a qualified electrician. • If damage occurs to qualified service personnel under the following items: • Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of any software included with this product. Do not use the scanner for a long period, be prohibited by the operating instructions...