Users Guide
Page 3
... ES-50/ES-60W/ES-55R/ES-65WR User's Guide 7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...9 User Replaceable Epson Scanner Accessories 10 Changing the Power Save Settings...10 Charging the Battery (ES-60W/ES-65WR 12 Loading Originals...13 Loading Originals in the Input Slot...13 Original Document Specifications ...20 Receipt Specifications...21 Special Original Specifications ...22 Plastic Card Specifications...22 Wi-Fi Networking ...23 Network Security Recommendations 23 Connecting to an Existing Wi-Fi Network 24 Manually Connecting...
... ES-50/ES-60W/ES-55R/ES-65WR User's Guide 7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...9 User Replaceable Epson Scanner Accessories 10 Changing the Power Save Settings...10 Charging the Battery (ES-60W/ES-65WR 12 Loading Originals...13 Loading Originals in the Input Slot...13 Original Document Specifications ...20 Receipt Specifications...21 Special Original Specifications ...22 Plastic Card Specifications...22 Wi-Fi Networking ...23 Network Security Recommendations 23 Connecting to an Existing Wi-Fi Network 24 Manually Connecting...
Users Guide
Page 4
Sending a Scan to a Cloud Service 35 Printing a Scan ...36 Saving a Scan as a Microsoft Office Format File 38 Selecting Epson ScanSmart Settings 39 Changing the Scanner...39 Changing the Scan Settings ...41 Changing the File Name Settings 43 Changing the Save Settings ...44 Save Settings ...46 Customizing Action Icons ...47 Scanning Using Receipt Manager ...49 Starting a Free Trial (ES-50/ES-60W 49 Hiding the Receipt Manager Trial Icons 54 Activating Receipt Manager (ES-50/ES-60W 55 Scanning Receipts and Using Receipt Manager 59 Exporting Receipts to QuickBooks Online...
Sending a Scan to a Cloud Service 35 Printing a Scan ...36 Saving a Scan as a Microsoft Office Format File 38 Selecting Epson ScanSmart Settings 39 Changing the Scanner...39 Changing the Scan Settings ...41 Changing the File Name Settings 43 Changing the Save Settings ...44 Save Settings ...46 Customizing Action Icons ...47 Scanning Using Receipt Manager ...49 Starting a Free Trial (ES-50/ES-60W 49 Hiding the Receipt Manager Trial Icons 54 Activating Receipt Manager (ES-50/ES-60W 55 Scanning Receipts and Using Receipt Manager 59 Exporting Receipts to QuickBooks Online...
Users Guide
Page 5
... 91 Scanned Image is Cropped ...91 Resetting the Epson Scan 2 Settings 92 Solving Receipt Manager Problems 92 Cannot Access an Accounting Service 93 Cannot Import Receipt Database 93 License Key is Disabled...93 Uninstall Your Scanner Software...93 Uninstalling Scanner Software - Windows 94 Uninstalling Scanner Software - Solving Problems ...78 Scanner Light Status ...78 Solving Scanning Problems ...81 Scanner Does Not Turn On or Off or Turns Off Unexpectedly 82 Scanner Button Does Not Start Scanning 83 Scanning Software Does Not Operate Correctly...
... 91 Scanned Image is Cropped ...91 Resetting the Epson Scan 2 Settings 92 Solving Receipt Manager Problems 92 Cannot Access an Accounting Service 93 Cannot Import Receipt Database 93 License Key is Disabled...93 Uninstall Your Scanner Software...93 Uninstalling Scanner Software - Windows 94 Uninstalling Scanner Software - Solving Problems ...78 Scanner Light Status ...78 Solving Scanning Problems ...81 Scanner Does Not Turn On or Off or Turns Off Unexpectedly 82 Scanner Button Does Not Start Scanning 83 Scanning Software Does Not Operate Correctly...
Users Guide
Page 10
... mode and turns off automatically. 1. or 800-807-7766 in the U.S. 1 start button 2 automatic feeding mode light 3 Ready light 4 Wi-Fi light 5 Wi-Fi AP light 6 battery light 7 Error status light 8 Wi-Fi switch 9 Wi-Fi connect button 10 power switch Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Accessories You can use the Epson Scan 2 Utility to the Apps screen and select Epson Scan 2 Utility. 10 sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). Part Carrier sheet for portable scanners Maintenance sheet kit 2 Part number...
... mode and turns off automatically. 1. or 800-807-7766 in the U.S. 1 start button 2 automatic feeding mode light 3 Ready light 4 Wi-Fi light 5 Wi-Fi AP light 6 battery light 7 Error status light 8 Wi-Fi switch 9 Wi-Fi connect button 10 power switch Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Accessories You can use the Epson Scan 2 Utility to the Apps screen and select Epson Scan 2 Utility. 10 sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). Part Carrier sheet for portable scanners Maintenance sheet kit 2 Part number...
Users Guide
Page 11
Select a power off timer setting for the Battery or USB power setting (ES-60W/ES-65WR). 5. Close the Epson Scan 2 Utility. Click Set. 6. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Parent topic: Scanner Basics 11 Click the Power Save tab. 3. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2.
Select a power off timer setting for the Battery or USB power setting (ES-60W/ES-65WR). 5. Close the Epson Scan 2 Utility. Click Set. 6. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Parent topic: Scanner Basics 11 Click the Power Save tab. 3. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2.
Users Guide
Page 25
...-Fi switch to set up the connection. 1. See the Start Here sheet for a button labeled WPS on downloading and installing your scanner to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is turned on your product's software installer to connect the scanner to a Wi-Fi network. Note: The scanner powers off during the procedure, you can quickly connect your scanner's software. Follow the instructions on the Start Here sheet to install the scanner software on...
...-Fi switch to set up the connection. 1. See the Start Here sheet for a button labeled WPS on downloading and installing your scanner to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is turned on your product's software installer to connect the scanner to a Wi-Fi network. Note: The scanner powers off during the procedure, you can quickly connect your scanner's software. Follow the instructions on the Start Here sheet to install the scanner software on...
Users Guide
Page 26
... WPS button or enabling the WPS setting in your scanner to install the scanner software on the Start Here sheet to the network. 1. Follow the instructions on your router firmware. The router enters WPS discovery mode for about ten seconds until the ready, AP lights flash alternately. Find the WPS PIN number setting in your computer. 2. Press and hold the power switch for 2 minutes. 5. Make sure the scanner is connected to...
... WPS button or enabling the WPS setting in your scanner to install the scanner software on the Start Here sheet to the network. 1. Follow the instructions on your router firmware. The router enters WPS discovery mode for about ten seconds until the ready, AP lights flash alternately. Find the WPS PIN number setting in your computer. 2. Press and hold the power switch for 2 minutes. 5. Make sure the scanner is connected to...
Users Guide
Page 30
... review documents in the Settings menu. • Open Epson ScanSmart on the scanner. Start the scan by doing one of the following : • Windows 10: Click > Epson Software > Epson ScanSmart. • Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Epson ScanSmart. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. 30 Note: You can change the scanning button default in Epson ScanSmart. Scanning...
... review documents in the Settings menu. • Open Epson ScanSmart on the scanner. Start the scan by doing one of the following : • Windows 10: Click > Epson Software > Epson ScanSmart. • Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Epson ScanSmart. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. 30 Note: You can change the scanning button default in Epson ScanSmart. Scanning...
Users Guide
Page 39
...topic: Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you are using more than one scanner, you can change the scanner that you can change various scanning settings. 4. Click Save. Click the Settings button. 39 Changing the Scanner Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Save Settings Customizing Action Icons Parent topic: Scanning Changing the Scanner If you are using with your computer via USB takes priority over a scanner with a Wi-Fi connection. 1. Note: A scanner connected to...
...topic: Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you are using more than one scanner, you can change the scanner that you can change various scanning settings. 4. Click Save. Click the Settings button. 39 Changing the Scanner Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Save Settings Customizing Action Icons Parent topic: Scanning Changing the Scanner If you are using with your computer via USB takes priority over a scanner with a Wi-Fi connection. 1. Note: A scanner connected to...
Users Guide
Page 44
You see a screen like this: 3. You can change the file type options for saving your scans. 1. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can enter a file name that will be used if OCR cannot detect the subject. • Select the OCR language. • Select the date format. 4. Click the Settings button. 44 Click Close. Change the settings as necessary: • Make sure the Automatic file naming checkbox is selected if you want OCR to automatically detect the subject and date and add them to the file name.
You see a screen like this: 3. You can change the file type options for saving your scans. 1. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can enter a file name that will be used if OCR cannot detect the subject. • Select the OCR language. • Select the date format. 4. Click the Settings button. 44 Click Close. Change the settings as necessary: • Make sure the Automatic file naming checkbox is selected if you want OCR to automatically detect the subject and date and add them to the file name.
Users Guide
Page 63
... file must already be created. The scanned receipt data is installed and opened on -screen instructions to . In the Export and Save window, click QuickBooks Desktop. The QuickBooks window appears. 3. Note: Make sure the QuickBooks Desktop software is exported. In the Export and Save window, click QuickBooks Online. Parent topic: Scanning Receipts and Using Receipt Manager Exporting Receipts to QuickBooks Desktop (Windows only). Parent topic: Scanning Receipts and Using Receipt Manager Saving...
... file must already be created. The scanned receipt data is installed and opened on -screen instructions to . In the Export and Save window, click QuickBooks Desktop. The QuickBooks window appears. 3. Note: Make sure the QuickBooks Desktop software is exported. In the Export and Save window, click QuickBooks Online. Parent topic: Scanning Receipts and Using Receipt Manager Exporting Receipts to QuickBooks Desktop (Windows only). Parent topic: Scanning Receipts and Using Receipt Manager Saving...
Users Guide
Page 80
... settings error has occurred. If the error continues, contact Epson for instructions on updating the firmware again. the letter U and the ready light is orange • Connect the computer and the scanner with a USB cable (during recovery mode, you cannot update the firmware over a network connection) • Contact Epson for support. the letter P and the ready light is orange • Connect the computer and the scanner with a USB cable (during recovery mode, you cannot update the firmware...
... settings error has occurred. If the error continues, contact Epson for instructions on updating the firmware again. the letter U and the ready light is orange • Connect the computer and the scanner with a USB cable (during recovery mode, you cannot update the firmware over a network connection) • Contact Epson for support. the letter P and the ready light is orange • Connect the computer and the scanner with a USB cable (during recovery mode, you cannot update the firmware...
Users Guide
Page 81
... correct scanner is selected in Scanner Scanning is connected by USB, disconnect it . If another computer is not connected to Get Help Related tasks Loading Originals in the Input Slot Charging the Battery (ES-60W/ES-65WR) Related topics Scanning Wi-Fi Networking Solving Scanning Problems Check these solutions if you are using a USB cable. Light status The error status light shows three horizontal lines and the Wi-Fi and Wi-Fi AP lights flash...
... correct scanner is selected in Scanner Scanning is connected by USB, disconnect it . If another computer is not connected to Get Help Related tasks Loading Originals in the Input Slot Charging the Battery (ES-60W/ES-65WR) Related topics Scanning Wi-Fi Networking Solving Scanning Problems Check these solutions if you are using a USB cable. Light status The error status light shows three horizontal lines and the Wi-Fi and Wi-Fi AP lights flash...
Users Guide
Page 83
... connecting your scanner via USB. Parent topic: Solving Scanning Problems Related references Scanner Light Status Related tasks Customizing Action Icons Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Restart your computer. • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • If you are installed correctly. Charging the Battery (ES-60W/ES-65WR) Scanner Button...
... connecting your scanner via USB. Parent topic: Solving Scanning Problems Related references Scanner Light Status Related tasks Customizing Action Icons Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Restart your computer. • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • If you are installed correctly. Charging the Battery (ES-60W/ES-65WR) Scanner Button...
Users Guide
Page 84
... is working correctly. Mac Original Feeds Incorrectly in your scanner, try these solutions: • Load only an original that meets the specifications for your scanner. • Clean inside the scanner using a cleaning sheet. Windows Uninstalling Scanner Software - Parent topic: Solving Scanning Problems Related references Original Document Specifications Receipt Specifications Special Original Specifications Plastic Card Specifications 84 Try turning the wireless router off and on (ES- 60W/ES-65WR). • Make sure another computer is installed. • Use the USB cable that...
... is working correctly. Mac Original Feeds Incorrectly in your scanner, try these solutions: • Load only an original that meets the specifications for your scanner. • Clean inside the scanner using a cleaning sheet. Windows Uninstalling Scanner Software - Parent topic: Solving Scanning Problems Related references Original Document Specifications Receipt Specifications Special Original Specifications Plastic Card Specifications 84 Try turning the wireless router off and on (ES- 60W/ES-65WR). • Make sure another computer is installed. • Use the USB cable that...
Users Guide
Page 87
... the instructions in the Epson Scan 2 Utility. • You may need to disable the firewall and any anti-virus software on the scanner, make sure you restarted your wireless router or access point. • If you are scanning a large original at a lower resolution. • Check the network connection setting in your router documentation to the router or access point. • If you cannot scan using the start button on...
... the instructions in the Epson Scan 2 Utility. • You may need to disable the firewall and any anti-virus software on the scanner, make sure you restarted your wireless router or access point. • If you are scanning a large original at a lower resolution. • Check the network connection setting in your router documentation to the router or access point. • If you cannot scan using the start button on...
Users Guide
Page 93
... Receipt Manager Problems Related tasks Changing the Scanner Uninstall Your Scanner Software If you have a problem that requires you have trouble with the new license key. Uninstalling Scanner Software - Check the accounting service website for more information. • Make sure the desktop accounting service and its company file are opened on your product. Make sure you selected the correct scanner. • If you need to replace your scanner under warranty, Epson can issue...
... Receipt Manager Problems Related tasks Changing the Scanner Uninstall Your Scanner Software If you have a problem that requires you have trouble with the new license key. Uninstalling Scanner Software - Check the accounting service website for more information. • Make sure the desktop accounting service and its company file are opened on your product. Make sure you selected the correct scanner. • If you need to replace your scanner under warranty, Epson can issue...
Users Guide
Page 94
... the scanner software program and click Uninstall. • Windows 8.x: Navigate to re-install your computer, then see the Start Here sheet to the Apps screen and select Control Panel > Programs > Programs and Features. Double-click the Uninstaller icon. 5. Windows You can download the Uninstaller utility from the Epson support website to install the Uninstaller utility. 3. Turn off the scanner (ES-60W/ES-65WR). 3. Click Uninstall. 94 Uninstalling Scanner Software - Restart your software. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In...
... the scanner software program and click Uninstall. • Windows 8.x: Navigate to re-install your computer, then see the Start Here sheet to the Apps screen and select Control Panel > Programs > Programs and Features. Double-click the Uninstaller icon. 5. Windows You can download the Uninstaller utility from the Epson support website to install the Uninstaller utility. 3. Turn off the scanner (ES-60W/ES-65WR). 3. Click Uninstall. 94 Uninstalling Scanner Software - Restart your software. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In...
Users Guide
Page 95
... configuration • Description of the problem Then call Epson for instructions. Toll or long distance charges may apply. Parent topic: Uninstall Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following information ready: • Product name • Product serial number (located on a label on your scanner software, see the documentation for technical support. 95 You can download utilities and documentation, get FAQs and troubleshooting...
... configuration • Description of the problem Then call Epson for instructions. Toll or long distance charges may apply. Parent topic: Uninstall Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following information ready: • Product name • Product serial number (located on a label on your scanner software, see the documentation for technical support. 95 You can download utilities and documentation, get FAQs and troubleshooting...
Notices and Warranty
Page 1
... separation between the hours of Product: Image scanner Model: J421B/J421A Marketing Name: DS-70/ES-50/ES-55R/DS-80W/ES-60W/ ES-65WR Epson America, Inc. Changes or modifications not expressly approved by the manufacturer could , including declaratory or injunctive relief. and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: Located at: Telephone: Epson America, Inc. 3840 Kilroy Airport...
... separation between the hours of Product: Image scanner Model: J421B/J421A Marketing Name: DS-70/ES-50/ES-55R/DS-80W/ES-60W/ ES-65WR Epson America, Inc. Changes or modifications not expressly approved by the manufacturer could , including declaratory or injunctive relief. and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: Located at: Telephone: Epson America, Inc. 3840 Kilroy Airport...