User Manual
Page 8
... Sits for a While 200 Solving Paper Problems...200 Paper Feeding Problems...200 Paper Jam Problems ...201 Paper Ejection Problems ...202 Solving Problems Printing from a Computer 202 Nothing Prints ...203 Product Icon Does Not Appear in Windows Taskbar 204 Error After Cartridge Replacement 204 Printing is Slow ...205 Solving Page Layout and Content Problems 206 Inverted Image...206 Too Many...
... Sits for a While 200 Solving Paper Problems...200 Paper Feeding Problems...200 Paper Jam Problems ...201 Paper Ejection Problems ...202 Solving Problems Printing from a Computer 202 Nothing Prints ...203 Product Icon Does Not Appear in Windows Taskbar 204 Error After Cartridge Replacement 204 Printing is Slow ...205 Solving Page Layout and Content Problems 206 Inverted Image...206 Too Many...
User Manual
Page 9
...Product Software 222 Uninstalling Product Software - Windows 222 Uninstalling Product Software - Incorrect Characters Print...208 Incorrect Image Size or Position 209 Slanted Printout ...210 Solving Print Quality Problems ...210 White or Dark Lines in Printout ...210 Blurry or Smeared Printout ...211 ...Faint Printout or Printout Has Gaps 212 Grainy Printout...213 Incorrect Colors ...213 Solving Scanning Problems ...214 Scanning Software Does Not Operate Correctly 214 Cannot Start Epson...
...Product Software 222 Uninstalling Product Software - Windows 222 Uninstalling Product Software - Incorrect Characters Print...208 Incorrect Image Size or Position 209 Slanted Printout ...210 Solving Print Quality Problems ...210 White or Dark Lines in Printout ...210 Blurry or Smeared Printout ...211 ...Faint Printout or Printout Has Gaps 212 Grainy Printout...213 Incorrect Colors ...213 Solving Scanning Problems ...214 Scanning Software Does Not Operate Correctly 214 Cannot Start Epson...
User Manual
Page 35
You see this screen: 35 You see this screen: 4. Printing a Network Status Sheet You can print a network status sheet to select Wi-Fi Settings and press the OK button. Press the up or down arrow buttons to help you determine the causes of any problems you may have using your product on a network. 1. Press the arrow buttons to select Setup and press the OK button. 3. Press the left or right arrow buttons to select Confirm Wi-Fi Settings and press the OK button. Press the home button, if necessary. 2.
You see this screen: 35 You see this screen: 4. Printing a Network Status Sheet You can print a network status sheet to select Wi-Fi Settings and press the OK button. Press the up or down arrow buttons to help you determine the causes of any problems you may have using your product on a network. 1. Press the arrow buttons to select Setup and press the OK button. 3. Press the left or right arrow buttons to select Confirm Wi-Fi Settings and press the OK button. Press the home button, if necessary. 2.
User Manual
Page 36
...Connection to a Wi-Fi Connection Connecting to a network. You do this by accessing your product. 1. Note: If you have. Print a network status sheet. 36 Press the start button to print the network status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the... network status sheet to diagnose any problems you are connected to the same network as your product's built-in ...
...Connection to a Wi-Fi Connection Connecting to a network. You do this by accessing your product. 1. Note: If you have. Print a network status sheet. 36 Press the start button to print the network status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the... network status sheet to diagnose any problems you are connected to the same network as your product's built-in ...
User Manual
Page 171
...you may need to replace the ink cartridges. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check for clogged nozzles. Load a few sheets of plain paper in the ...product. 2. If running these utilities does not solve the problem, you don't clean them , you may need to run a utility to clean or align the print head. You can check the print head nozzles using the control panel on your printouts become too light, or you ...
...you may need to replace the ink cartridges. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check for clogged nozzles. Load a few sheets of plain paper in the ...product. 2. If running these utilities does not solve the problem, you don't clean them , you may need to run a utility to clean or align the print head. You can check the print head nozzles using the control panel on your printouts become too light, or you ...
User Manual
Page 189
Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of this manual or visit Epson's driver download site (U.S. downloads or Canadian downloads). With Windows, your product software. You can select Download the Latest Software...
Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of this manual or visit Epson's driver download site (U.S. downloads or Canadian downloads). With Windows, your product software. You can select Download the Latest Software...
User Manual
Page 190
... Condition/solution Paper out No paper is no paper jam, contact Epson for support. (To continue printing, press the start button to clear the error. A printer's ink pad is nearing the end of IP address and subnet mask is invalid There is a problem with your product by checking the messages on again. recognized...
... Condition/solution Paper out No paper is no paper jam, contact Epson for support. (To continue printing, press the start button to clear the error. A printer's ink pad is nearing the end of IP address and subnet mask is invalid There is a problem with your product by checking the messages on again. recognized...
User Manual
Page 192
... panel, you may have could be caused by your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem with settings on the results of the product check: • If the page... this book or try uninstalling and reinstalling your computer, cable, software, or selected settings. You can reset them all. 1. If they do not work, contact Epson. Press the left or right arrow buttons to their factory defaults.
... panel, you may have could be caused by your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem with settings on the results of the product check: • If the page... this book or try uninstalling and reinstalling your computer, cable, software, or selected settings. You can reset them all. 1. If they do not work, contact Epson. Press the left or right arrow buttons to their factory defaults.
User Manual
Page 194
...Problems Control Panel Setup Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after approximately 5 minutes, turn it is still in progress. Your product is finished priming the print...problems while setting up your product. If you install ink cartridges, the product must prime its print.... Parent topic: Solving Problems Solving Setup Problems Check these solutions: ...Problems Related topics Replacing Ink Cartridges Software Installation Problems If you have problems...next time you have problems installing software, disconnect ...
...Problems Control Panel Setup Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after approximately 5 minutes, turn it is still in progress. Your product is finished priming the print...problems while setting up your product. If you install ink cartridges, the product must prime its print.... Parent topic: Solving Problems Solving Setup Problems Check these solutions: ...Problems Related topics Replacing Ink Cartridges Software Installation Problems If you have problems...next time you have problems installing software, disconnect ...
User Manual
Page 195
... position of your router or access point. 195 Parent topic: Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting Control Panel Position Solving Network Problems Check these solutions if you have problems setting up or using the release bar. Contact your System Administrator. Parent ...panel, try these solutions: • To view LCD screen text in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting ...
... position of your router or access point. 195 Parent topic: Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting Control Panel Position Solving Network Problems Check these solutions if you have problems setting up or using the release bar. Contact your System Administrator. Parent ...panel, try these solutions: • To view LCD screen text in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting ...
User Manual
Page 196
...passphrase correctly. • Check if your computer is turned on and connected to your network. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If ...verify that your device may have trouble accessing a low-priority Internet connection. See your device documentation for your product's MAC address, print a network status sheet. Check the network connection or adapter settings in your router or access point documentation to add the address to...
...passphrase correctly. • Check if your computer is turned on and connected to your network. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If ...verify that your device may have trouble accessing a low-priority Internet connection. See your device documentation for your product's MAC address, print a network status sheet. Check the network connection or adapter settings in your router or access point documentation to add the address to...
User Manual
Page 197
... X printer window, try running EpsonNet Setup again: 1. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Product Does Not Appear in Mac OS X Printer Window If... a WiFi symbol is at the top of the Set Service Order list. Parent topic: Solving Network Problems 197 Check your product software and try these instructions online, you will lose your internet connection when you...your product software was installed correctly. Download your product software from the Epson website, or install it . 4.
... X printer window, try running EpsonNet Setup again: 1. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Product Does Not Appear in Mac OS X Printer Window If... a WiFi symbol is at the top of the Set Service Order list. Parent topic: Solving Network Problems 197 Check your product software and try these instructions online, you will lose your internet connection when you...your product software was installed correctly. Download your product software from the Epson website, or install it . 4.
User Manual
Page 198
... TCP/IP, make sure your network. See your product documentation. • Print a network status sheet and verify that is preventing printing from a device over a network, try restarting Epson Scan again. 198 If Epson Scan cannot restart, turn off and then on again. • If you... documentation for scanning over the network. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Cannot Scan Over a Network If you cannot start Epson Scan for instructions on , and try these solutions: •...
... TCP/IP, make sure your network. See your product documentation. • Print a network status sheet and verify that is preventing printing from a device over a network, try restarting Epson Scan again. 198 If Epson Scan cannot restart, turn off and then on again. • If you... documentation for scanning over the network. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Cannot Scan Over a Network If you cannot start Epson Scan for instructions on , and try these solutions: •...
User Manual
Page 199
...on your product makes a noise, but nothing copies, try these solutions if you have problems copying with Image Capture, you can download and install Epson Scan scanning software. To download Epson Scan, visit Epson's driver download site (U.S. Product Makes Noise, But Nothing Copies Product Makes Noise When It...software, such as the Timeout Setting in addition to disable the firewall and any of the print head nozzles are clogged. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8: Navigate to Network, then click the Test button. Make sure ...
...on your product makes a noise, but nothing copies, try these solutions if you have problems copying with Image Capture, you can download and install Epson Scan scanning software. To download Epson Scan, visit Epson's driver download site (U.S. Product Makes Noise, But Nothing Copies Product Makes Noise When It...software, such as the Timeout Setting in addition to disable the firewall and any of the print head nozzles are clogged. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8: Navigate to Network, then click the Test button. Make sure ...
User Manual
Page 200
... multiple pages feed at a time. This is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for printing, remove it . • If paper jams when you print on , make sure your product software is installed correctly. • Make sure your product...
... multiple pages feed at a time. This is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for printing, remove it . • If paper jams when you print on , make sure your product software is installed correctly. • Make sure your product...
User Manual
Page 201
...your computer, if necessary. 2. Press the start button to turn the product off. 5. Cancel the print job from the output tray and sheet feeder. 3. Press the power button to resume printing. If the product messages still show an error, continue with the paper. Lift up the scanner unit,... and remove the jammed paper and any torn pieces. 201 • Follow any special loading instructions that came with the next step. 4. Parent topic: Solving Paper Problems Related ...
...your computer, if necessary. 2. Press the start button to turn the product off. 5. Cancel the print job from the output tray and sheet feeder. 3. Press the power button to resume printing. If the product messages still show an error, continue with the paper. Lift up the scanner unit,... and remove the jammed paper and any torn pieces. 201 • Follow any special loading instructions that came with the next step. 4. Parent topic: Solving Paper Problems Related ...
User Manual
Page 202
...Load new paper and be damp or too thin. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is wrinkled when it ejects, it may have problems while printing from a Computer Check these sections if you reprint. •... size. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from your computer. Parent topic: Solving Paper Problems Related references Paper or Media Type ...
...Load new paper and be damp or too thin. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is wrinkled when it ejects, it may have problems while printing from a Computer Check these sections if you reprint. •... size. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from your computer. Parent topic: Solving Paper Problems Related references Paper or Media Type ...
User Manual
Page 203
... • Windows 7: Click and select Devices and Printers. Parent topic: Solving Problems Printing from the Windows Spooler: • Windows 8: Navigate to a USB hub, make sure your product is a first-tier hub. If the test page prints, check to see if your product name again, if necessary. Right click the ...stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, ...
... • Windows 7: Click and select Devices and Printers. Parent topic: Solving Problems Printing from the Windows Spooler: • Windows 8: Navigate to a USB hub, make sure your product is a first-tier hub. If the test page prints, check to see if your product name again, if necessary. Right click the ...stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, ...
User Manual
Page 204
... Panel, and click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. Click the Extended Settings button. 5. Parent topic: Solving Problems Printing from a Computer 204 If that does not work, try restarting your... product name again if necessary. 3. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error...
... Panel, and click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. Click the Extended Settings button. 5. Parent topic: Solving Problems Printing from a Computer 204 If that does not work, try restarting your... product name again if necessary. 3. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error...
User Manual
Page 205
... the Maintenance tab, select Extended Settings, and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from overheating or becoming damaged. If necessary, increase your system's memory. • If you are using when you are...
... the Maintenance tab, select Extended Settings, and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from overheating or becoming damaged. If necessary, increase your system's memory. • If you are using when you are...