Cleaning & Maintenance
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Alarm One of the following messages is displayed if an error occurs in place. 1-10 If the same message is less than 100, the message above and the message below are displayed alternately. If one of the following error messages is displayed, turn the power Off and then On again. NOTE When the total number of sheets scanned by the ADF is displayed, contact your service representative. Remove the bracket (Shipping Lock) that holds the carrier in the scanner.
Alarm One of the following messages is displayed if an error occurs in place. 1-10 If the same message is less than 100, the message above and the message below are displayed alternately. If one of the following error messages is displayed, turn the power Off and then On again. NOTE When the total number of sheets scanned by the ADF is displayed, contact your service representative. Remove the bracket (Shipping Lock) that holds the carrier in the scanner.
Cleaning & Maintenance
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Clearing Paper Jams Initial Checks Problem Checklist 4-1 CHAPTER 4 TROUBLESHOOTING This chapter describes how to clear paper jams and run initial checks. It also contains a Problem Checklist that should be completed before you call a service representative.
Clearing Paper Jams Initial Checks Problem Checklist 4-1 CHAPTER 4 TROUBLESHOOTING This chapter describes how to clear paper jams and run initial checks. It also contains a Problem Checklist that should be completed before you call a service representative.
Cleaning & Maintenance
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TROUBLESHOOTING 4-3 YES Contact the manufacturer's authorized service center. YES NO Is the power switch on? NO Connect the power cable correctly. Initial Checks If a problem occurs, check the following items before contacting the manufacturer's authorized service center. 1 Symptom The power does not go On. (No light) Is the power cable connected correctly? Press the power switch.
TROUBLESHOOTING 4-3 YES Contact the manufacturer's authorized service center. YES NO Is the power switch on? NO Connect the power cable correctly. Initial Checks If a problem occurs, check the following items before contacting the manufacturer's authorized service center. 1 Symptom The power does not go On. (No light) Is the power cable connected correctly? Press the power switch.
Cleaning & Maintenance
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NO YES Did you load the paper on the operator panel to wake up the system. YES Contact the manufacturer's authorized service center. 4-4 2 Symptom The operator panel turns "Off". YES Press any button on the operator panel. NO Did the scanner enter this state quickly? YES Extend the time for at least 10 seconds. YES Wait for entering "Low Power Mode" in Set Up Mode. Power "On" Has it been a long time since the PC instructed a scan? Load the paper again, or press any button on the ADF? NO Have 10 seconds passed since the scanner was last used?
NO YES Did you load the paper on the operator panel to wake up the system. YES Contact the manufacturer's authorized service center. 4-4 2 Symptom The operator panel turns "Off". YES Press any button on the operator panel. NO Did the scanner enter this state quickly? YES Extend the time for at least 10 seconds. YES Wait for entering "Low Power Mode" in Set Up Mode. Power "On" Has it been a long time since the PC instructed a scan? Load the paper again, or press any button on the ADF? NO Have 10 seconds passed since the scanner was last used?
Cleaning & Maintenance
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NO Set the SCSI ID correctly. Contact the manufacturer's authorized service center to Symptom 6. (See p. 4-9) NO Contact the manufacturer's authorized service center. 4-6 Refer to set correctly? YES Is the SCSI ID set the correct baud rate. YES Is the baud rate of the SCSI chain? CHECK Is an Alarm displayed? Use the operator panel to change the ID. The termination should be turned off via the front panel. NO Is the scanner the last device of the NO system 4800 bps? (When you use the Fujitsu video interface board.) YES YES Is the CHECK indicator lit?
NO Set the SCSI ID correctly. Contact the manufacturer's authorized service center to Symptom 6. (See p. 4-9) NO Contact the manufacturer's authorized service center. 4-6 Refer to set correctly? YES Is the SCSI ID set the correct baud rate. YES Is the baud rate of the SCSI chain? CHECK Is an Alarm displayed? Use the operator panel to change the ID. The termination should be turned off via the front panel. NO Is the scanner the last device of the NO system 4800 bps? (When you use the Fujitsu video interface board.) YES YES Is the CHECK indicator lit?
Cleaning & Maintenance
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YES Is halftone or dither processing selected? NO Select the halftone or dithering mode from the host computer. TROUBLESHOOTING 4-7 YES Are the Document bed, NO Document holding pad, glass, and sheet guides clean? 4 Symptom Pictures and photographs are not read correctly. NO Select the "Photo" mode (White level following "Off") through the scanner setting menu in the software. Is the "Photo" mode selected? Clean the dirty parts. (See p. 2-5, p. 2-7, p. 2-10) YES Contact the manufacturer's authorized service center.
YES Is halftone or dither processing selected? NO Select the halftone or dithering mode from the host computer. TROUBLESHOOTING 4-7 YES Are the Document bed, NO Document holding pad, glass, and sheet guides clean? 4 Symptom Pictures and photographs are not read correctly. NO Select the "Photo" mode (White level following "Off") through the scanner setting menu in the software. Is the "Photo" mode selected? Clean the dirty parts. (See p. 2-5, p. 2-7, p. 2-10) YES Contact the manufacturer's authorized service center.
Cleaning & Maintenance
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Is the "Line Art" mode selected? via software. Clean the dirty parts. (See p. 2-5, p. 2-7, p. 2-10) YES Contact the manufacturer's authorized service center. 4-8 YES 3mm YES Is there any printed text on Select the "Photo" mode the first 3mm of the (White level following "Off") document? NO Are the Document bed, NO Document holding pad, glass, and sheet guides clean? 5 Symptom Characters and lines are not read correctly. NO Select the "Line Art" mode from the host computer.
Is the "Line Art" mode selected? via software. Clean the dirty parts. (See p. 2-5, p. 2-7, p. 2-10) YES Contact the manufacturer's authorized service center. 4-8 YES 3mm YES Is there any printed text on Select the "Photo" mode the first 3mm of the (White level following "Off") document? NO Are the Document bed, NO Document holding pad, glass, and sheet guides clean? 5 Symptom Characters and lines are not read correctly. NO Select the "Line Art" mode from the host computer.
Cleaning & Maintenance
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...bed, NO Document holding pad, glass and sheet guides clean? Clean the dirty parts. (See p. 2-5, p. 2-7, p. 2-10) YES During rear read operation with the ADF, is there anything heavy on a flat, even surface or attach the rubber feet. YES missing NO Is the scanner on it . Contact the manufacturer's authorized... service center. YES Do not press the top of the ADF being pressed or is the top of the ADF or put anything heavy on an even NO and flat surface or are distorted or unclear....
...bed, NO Document holding pad, glass and sheet guides clean? Clean the dirty parts. (See p. 2-5, p. 2-7, p. 2-10) YES During rear read operation with the ADF, is there anything heavy on a flat, even surface or attach the rubber feet. YES missing NO Is the scanner on it . Contact the manufacturer's authorized... service center. YES Do not press the top of the ADF being pressed or is the top of the ADF or put anything heavy on an even NO and flat surface or are distorted or unclear....
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NO Contact the manufacturer's authorized service center. 4-10 YES Clean the ADF Glass. Are the lines white? YES Contact the manufacturer's authorized service center. Did you scan the document using the Flatbed? 7 Symptom Images have vertical lines. NO Are the lines black?
NO Contact the manufacturer's authorized service center. 4-10 YES Clean the ADF Glass. Are the lines white? YES Contact the manufacturer's authorized service center. Did you scan the document using the Flatbed? 7 Symptom Images have vertical lines. NO Are the lines black?
Cleaning & Maintenance
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CHECK Is the Shipping Lock placed in operating position? Is the CHECK lamp still on the power again. TROUBLESHOOTING 4-11 YES Contact the manufacturer's authorized service center. NO Place the Shipping Lock correctly. (See Operator's Guide.) YES CHECK Turn off the power once and then try to turn on ? Or is on. 8 Symptom The Check indicator is an Alarm displayed?
CHECK Is the Shipping Lock placed in operating position? Is the CHECK lamp still on the power again. TROUBLESHOOTING 4-11 YES Contact the manufacturer's authorized service center. NO Place the Shipping Lock correctly. (See Operator's Guide.) YES CHECK Turn off the power once and then try to turn on ? Or is on. 8 Symptom The Check indicator is an Alarm displayed?
Cleaning & Maintenance
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YES Clean or replace the Pad assembly. (See p. 3-2, p. 3-3) NO Contact the manufacturer's authorized service center. 4-12 YES Clean the Pick roller. (See p. 2-6) NO NO Do documents meet specification described in the Operator's Guide? Flatten the curl or use the Flatbed to read the document. Is the Pick roller dirty? YES Is the Pad assembly dirty or worn out? 9 Symptom "Please clean Pick-roller" is displayed.
YES Clean or replace the Pad assembly. (See p. 3-2, p. 3-3) NO Contact the manufacturer's authorized service center. 4-12 YES Clean the Pick roller. (See p. 2-6) NO NO Do documents meet specification described in the Operator's Guide? Flatten the curl or use the Flatbed to read the document. Is the Pick roller dirty? YES Is the Pad assembly dirty or worn out? 9 Symptom "Please clean Pick-roller" is displayed.
Cleaning & Maintenance
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YES Is the Pad dirty? YES Clean the Pad assembly. (See p. 2-4) NO Is the Pad worn out? YES Replace the Pad assembly. (See p. 3-2) NO Contact the manufacturer's authorized service center. 4-15 TROUBLESHOOTING NO Is the document stack less than 0.32" (8mm) in height? Reduce the batch size of the documents.
YES Is the Pad dirty? YES Clean the Pad assembly. (See p. 2-4) NO Is the Pad worn out? YES Replace the Pad assembly. (See p. 3-2) NO Contact the manufacturer's authorized service center. 4-15 TROUBLESHOOTING NO Is the document stack less than 0.32" (8mm) in height? Reduce the batch size of the documents.
Cleaning & Maintenance
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Replace the Pick roller. (See p. 3-4) NO Contact the manufacturer's authorized service center. Is the Pick roller dirty? YES Clean the Pick roller. (See p. 2-6) NO YES Is the Pick roller worn out? TROUBLESHOOTING 4-17
Replace the Pick roller. (See p. 3-4) NO Contact the manufacturer's authorized service center. Is the Pick roller dirty? YES Clean the Pick roller. (See p. 2-6) NO YES Is the Pick roller worn out? TROUBLESHOOTING 4-17
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NO Contact the manufacturer's authorized service center. 4-18 YES Clean the ADF (see p. 2-4) or remove the foreign particles. Does the condition of the document meet the requirements on page 4-13? NO Are there any foreign particles in the ADF? 12 Symptom Paper jams occur frequently. YES Flatten the curl or use the Flatbed to read the document.
NO Contact the manufacturer's authorized service center. 4-18 YES Clean the ADF (see p. 2-4) or remove the foreign particles. Does the condition of the document meet the requirements on page 4-13? NO Are there any foreign particles in the ADF? 12 Symptom Paper jams occur frequently. YES Flatten the curl or use the Flatbed to read the document.
Cleaning & Maintenance
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Is the ADF glass dirty? YES Clean the ADF glass. (See p. 2-5) NO Contact the manufacturer's authorized service center. TROUBLESHOOTING 4-19 13 Symptom "Please clean ADF glass" is displayed.
Is the ADF glass dirty? YES Clean the ADF glass. (See p. 2-5) NO Contact the manufacturer's authorized service center. TROUBLESHOOTING 4-19 13 Symptom "Please clean ADF glass" is displayed.
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Date of the consumable replacement. The revision is indicated by mail? (Example) M4097D (Example) CA02956-2300 (Example) 00002 (Example) 2000-2 The revision is your daily usage? Serviced before (when and how)? What is printed on the label located at the left corner of sheet by... and output of the back. This example shows the revision A2. 4-20 Problem Checklist Before contacting the manufacturer's authorized service center, please fill in the following items. General Model Part number Serial number Manufactured data Revision A 0123456789 B 0123456789 C 0123456789 Date ...
Date of the consumable replacement. The revision is indicated by mail? (Example) M4097D (Example) CA02956-2300 (Example) 00002 (Example) 2000-2 The revision is your daily usage? Serviced before (when and how)? What is printed on the label located at the left corner of sheet by... and output of the back. This example shows the revision A2. 4-20 Problem Checklist Before contacting the manufacturer's authorized service center, please fill in the following items. General Model Part number Serial number Manufactured data Revision A 0123456789 B 0123456789 C 0123456789 Date ...
Datasheet
Page 1
...) scanning array obtains high-quality images from both worlds: flatbed versatility and automatic document feeder convenience. imaging Fast, flexible, reliable scanning for departments and workgroups. M4097D Low-Volume Production Duplex Document Scanner Get the best of both sides in a single pass Flexible paper-handling with 100-page automatic document feeder and...
...) scanning array obtains high-quality images from both worlds: flatbed versatility and automatic document feeder convenience. imaging Fast, flexible, reliable scanning for departments and workgroups. M4097D Low-Volume Production Duplex Document Scanner Get the best of both sides in a single pass Flexible paper-handling with 100-page automatic document feeder and...
Datasheet
Page 2
....com or call (800) 301-9475. Fujitsu Computer Products of America, Inc. FCPA provides innovative solutions for a particular purpose. x 17 in. 11.7 in mixed-size batches. SCSI-2 (video option) ISIS® and TWAIN...Fujitsu service The M4097D scanner includes a 90-day, on -site1 In-Warranty Upgrade - ScanCare Plus or Basic Plus Response Time Options - 4-hour or Next Business Day (NBD) ScanAid™ consumable kit Standard image processing (error diffusion and image emphasis), Infrared document double feed detection, Page-end detection, Black/White selectable background (ADF...
....com or call (800) 301-9475. Fujitsu Computer Products of America, Inc. FCPA provides innovative solutions for a particular purpose. x 17 in. 11.7 in mixed-size batches. SCSI-2 (video option) ISIS® and TWAIN...Fujitsu service The M4097D scanner includes a 90-day, on -site1 In-Warranty Upgrade - ScanCare Plus or Basic Plus Response Time Options - 4-hour or Next Business Day (NBD) ScanAid™ consumable kit Standard image processing (error diffusion and image emphasis), Infrared document double feed detection, Page-end detection, Black/White selectable background (ADF...
Operator's Guide
Page 22
If one of the following message is displayed if an error occurs in place. 1-10 If the same message is less than 100, the message above and the message below are displayed alternately. Remove the bracket (Shipping Lock) that holds the carrier in the scanner. NOTICE When the total number of sheets scanned by the ADF is displayed, contact your service representative. Alarm One of the following error message is displayed, turn the power off and then on again.
If one of the following message is displayed if an error occurs in place. 1-10 If the same message is less than 100, the message above and the message below are displayed alternately. Remove the bracket (Shipping Lock) that holds the carrier in the scanner. NOTICE When the total number of sheets scanned by the ADF is displayed, contact your service representative. Alarm One of the following error message is displayed, turn the power off and then on again.
