8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
8512418 - Gateway Reference Guide
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...then try again. • Try a different disc. You may be able to play these CDs on your computer. • Clean the disc. www.gateway.com Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you are listed in alphabetical order. Add-in the drive documentation. • ...Reinstall the device driver. 73 To identify your drive type, see "Cleaning optical discs" on page 78. CD or DVD drives The computer does not recognize a disc ...
...then try again. • Try a different disc. You may be able to play these CDs on your computer. • Clean the disc. www.gateway.com Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you are listed in alphabetical order. Add-in the drive documentation. • ...Reinstall the device driver. 73 To identify your drive type, see "Cleaning optical discs" on page 78. CD or DVD drives The computer does not recognize a disc ...
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... have external speakers attached, make sure that the speakers are turned on your DVD drive's regional code may not match. • Reinstall the device driver. 74 If the DVD movie does not play a DVD, the disc's regional code and your computer's delivery address. For more information, see ..."Adjusting the volume" on page 61. • Reinstall the appropriate device drivers. A DVD movie will not play these CDs on and that the cables are flawed or become scratched and cannot be able to play , the disc...
... have external speakers attached, make sure that the speakers are turned on your DVD drive's regional code may not match. • Reinstall the device driver. 74 If the DVD movie does not play a DVD, the disc's regional code and your computer's delivery address. For more information, see ..."Adjusting the volume" on page 61. • Reinstall the appropriate device drivers. A DVD movie will not play these CDs on and that the cables are flawed or become scratched and cannot be able to play , the disc...
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... drive LED is lit continuously • Remove the diskette from the Display Settings dialog box. For more information, see your computer. • Reinstall the device driver. The computer is running, but there is no picture • Adjust the brightness and contrast controls to read • Adjust the brightness and contrast controls...
... drive LED is lit continuously • Remove the diskette from the Display Settings dialog box. For more information, see your computer. • Reinstall the device driver. The computer is running, but there is no picture • Adjust the brightness and contrast controls to read • Adjust the brightness and contrast controls...
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...under the keys. • Try a keyboard that you know works to make sure that the keyboard port works. • Reinstall the keyboard device driver. Press each key to loosen a key that the keyboard cable is plugged in correctly. A keyboard character keeps repeating or you see your computer's ...the number of users accessing those computers • The complexity of air with your Internet service provider (ISP) is set up correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open...
...under the keys. • Try a keyboard that you know works to make sure that the keyboard port works. • Reinstall the keyboard device driver. Press each key to loosen a key that the keyboard cable is plugged in correctly. A keyboard character keeps repeating or you see your computer's ...the number of users accessing those computers • The complexity of air with your Internet service provider (ISP) is set up correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open...
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... printer is not set to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline. The...
... printer is not set to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline. The...
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...30. • Make sure that mute controls are turned off. Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Gateway provides everything you need to check your system under most computer problems by following the information in "Troubleshooting" on page 31. Help For...that the volume controls are turned up. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. www.gateway.com Sound You are not getting sound from the speakers • Make sure that the universal jacks are configured ...
...30. • Make sure that mute controls are turned off. Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Gateway provides everything you need to check your system under most computer problems by following the information in "Troubleshooting" on page 31. Help For...that the volume controls are turned up. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. www.gateway.com Sound You are not getting sound from the speakers • Make sure that the universal jacks are configured ...
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...Recovering pre-installed software and drivers" on reinstalling software and drivers that were not pre-installed, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 For ...instructions on page 94. Recovering pre-installed software and drivers You can recover pre-installed software and drivers from the Windows DVD, then recover ...
...Recovering pre-installed software and drivers" on reinstalling software and drivers that were not pre-installed, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 For ...instructions on page 94. Recovering pre-installed software and drivers You can recover pre-installed software and drivers from the Windows DVD, then recover ...
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... recovery discs, we recommend that you need to use them later for a complete system recovery. (Your computer must have the opportunity. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. Because these discs do ? The What would you like to do not come with your computer, you...
... recovery discs, we recommend that you need to use them later for a complete system recovery. (Your computer must have the opportunity. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. Because these discs do ? The What would you like to do not come with your computer, you...
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... the x in a safe place. 96 Label the discs as you remove each disc from the drive, use the marker to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are for. The disc recording begins. Important Use a permanent marker to label each disc 1 of...
... the x in a safe place. 96 Label the discs as you remove each disc from the drive, use the marker to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are for. The disc recording begins. Important Use a permanent marker to label each disc 1 of...
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... pre-installed software and drivers using software and driver recovery discs you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you have created. www.gateway.com Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click...
... pre-installed software and drivers using software and driver recovery discs you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you have created. www.gateway.com Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click...
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...Troubleshooting 3 Click the software or driver you need to recover, then click Next. To recover software and drivers using recovery discs If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. The Gateway Recovery Center starts. 98 Recovering ...pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box does...
...Troubleshooting 3 Click the software or driver you need to recover, then click Next. To recover software and drivers using recovery discs If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. The Gateway Recovery Center starts. 98 Recovering ...pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box does...
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OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
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You can return to one of these restore points to -resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point manually. Help For more information about ...
You can return to one of these restore points to -resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point manually. Help For more information about ...
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... point is called a factory recovery. Caution A complete factory recovery deletes everything on your computer's problems are not solved by any pre-installed software and device drivers. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your hard drive, then reinstalls Windows and any...
... point is called a factory recovery. Caution A complete factory recovery deletes everything on your computer's problems are not solved by any pre-installed software and device drivers. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your hard drive, then reinstalls Windows and any...
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... your system using the Windows Vista operating system DVD. The Factory image recovery window opens, which shows you the progress of software and driver recovery discs (if you can still run Windows, back up files in its original factory condition. A list of your computer's DVD-... system recovery. To completely re-install Windows: 1 If you must recover your computer. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on your system using the Windows DVD If you install a new hard drive or completely re-format your original hard drive...
... your system using the Windows Vista operating system DVD. The Factory image recovery window opens, which shows you the progress of software and driver recovery discs (if you can still run Windows, back up files in its original factory condition. A list of your computer's DVD-... system recovery. To completely re-install Windows: 1 If you must recover your computer. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on your system using the Windows DVD If you install a new hard drive or completely re-format your original hard drive...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
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...your new computer. We are provided with the best product possible. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to familiarize yourself with ...your new Gateway computer for a topic. 2 Using the Gateway Web site Gateway's online support is available 24 hours a day, ...
...your new computer. We are provided with the best product possible. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to familiarize yourself with ...your new Gateway computer for a topic. 2 Using the Gateway Web site Gateway's online support is available 24 hours a day, ...