Gateway Desktop User's Guide
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... 1: Checking Out Your Computer . . . . 1 About this guide 2 Product Registration 2 Front 3 Back 5 Chapter 2: Setting Up and Getting Started . . . 9 Preparing power connections 10 Protecting from power source problems 10 Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11 Connecting to a Web site 12 Downloading...
... 1: Checking Out Your Computer . . . . 1 About this guide 2 Product Registration 2 Front 3 Back 5 Chapter 2: Setting Up and Getting Started . . . 9 Preparing power connections 10 Protecting from power source problems 10 Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11 Connecting to a Web site 12 Downloading...
Gateway Desktop User's Guide
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... Memory card reader 41 Mouse 41 Keyboard 42 Files 43 Memory 46 Audio 46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre-installed software and drivers . 52 Returning to a previous system condition . . . . . 53 Returning your system...
... Memory card reader 41 Mouse 41 Keyboard 42 Files 43 Memory 46 Audio 46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre-installed software and drivers . 52 Returning to a previous system condition . . . . . 53 Returning your system...
Gateway Desktop User's Guide
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... down your computer normally. You can connect your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can increase to a wired Ethernet network. 10 Protect your computer to a broadband (cable or DSL) modem or to far above normal levels...
... down your computer normally. You can connect your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can increase to a wired Ethernet network. 10 Protect your computer to a broadband (cable or DSL) modem or to far above normal levels...
Gateway Desktop User's Guide
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... your computer, try these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped ...CHAPTER 4: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • ...
... your computer, try these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped ...CHAPTER 4: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • ...
Gateway Desktop User's Guide
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..."Download Error" message when Media Center tries to update the Program Guide" on page 50. 31 Type troubleshooting in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you see an "Unable... system not found " error message" on page 44. Help For more information about troubleshooting, click Start, then click Help and Support. www.gateway.com • Check all cable connections, including power. • If an error message appears on page 44. "Unable to browse the Internet...
..."Download Error" message when Media Center tries to update the Program Guide" on page 50. 31 Type troubleshooting in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you see an "Unable... system not found " error message" on page 44. Help For more information about troubleshooting, click Start, then click Help and Support. www.gateway.com • Check all cable connections, including power. • If an error message appears on page 44. "Unable to browse the Internet...
Gateway Desktop User's Guide
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...-up correctly. If you are trying to solve). For help, contact your ISP technical support. • Your ISP may be having connection problems. Contact your Internet service provider (ISP) is securely plugged into the modem jack and not the Ethernet network jack. See "Networking" on ..."Modem (cable or DSL)" on page 34. - Type troubleshooting connections in this section, the issue may be networking related. You cannot connect to your problem in the Search Help box, then press ENTER. 32 Help For more information. OR - See "You see a "Memory error" message" on page...
...-up correctly. If you are trying to solve). For help, contact your ISP technical support. • Your ISP may be having connection problems. Contact your Internet service provider (ISP) is securely plugged into the modem jack and not the Ethernet network jack. See "Networking" on ..."Modem (cable or DSL)" on page 34. - Type troubleshooting connections in this section, the issue may be networking related. You cannot connect to your problem in the Search Help box, then press ENTER. 32 Help For more information. OR - See "You see a "Memory error" message" on page...
Gateway Desktop User's Guide
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...undeliverable • Check the spelling of the Internet service provider (ISP) or company that "hosts" that your account with your e-mail program. www.gateway.com You see an "Unable to locate host" message and are unable to solve). If that does not allow you to . People are not...be with your mail server for technical support. E-mails you send are returned as switches, routers, and hubs). • Your ISP may be experiencing problems. Close your ISP for incoming e-mail. • Make sure that user. Check the URL, then enter it . E-mail addresses never contain spaces ...
...undeliverable • Check the spelling of the Internet service provider (ISP) or company that "hosts" that your account with your e-mail program. www.gateway.com You see an "Unable to locate host" message and are unable to solve). If that does not allow you to . People are not...be with your mail server for technical support. E-mails you send are returned as switches, routers, and hubs). • Your ISP may be experiencing problems. Close your ISP for incoming e-mail. • Make sure that user. Check the URL, then enter it . E-mail addresses never contain spaces ...
Gateway Desktop User's Guide
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..., or popping sounds), which is not recognized by your computer • Use the modem cable that can connect on page 32. www.gateway.com Help For more information about dialing properties, click Start, then click Help and Support. Some telephone cables do not meet required cable... standards and may cause problems with your house or a telephone line at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to the Internet...
..., or popping sounds), which is not recognized by your computer • Use the modem cable that can connect on page 32. www.gateway.com Help For more information about dialing properties, click Start, then click Help and Support. Some telephone cables do not meet required cable... standards and may cause problems with your house or a telephone line at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to the Internet...
Gateway Desktop User's Guide
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... add additional memory to the printer. • If you print large files or many files at one time, you may be experiencing some temporary memory problems. Restart your computer. An audio disc does not produce sound • Make sure that the disc is turned off) and that any attached speakers are...
... add additional memory to the printer. • If you print large files or many files at one time, you may be experiencing some temporary memory problems. Restart your computer. An audio disc does not produce sound • Make sure that the disc is turned off) and that any attached speakers are...
Gateway Desktop User's Guide
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..., see "Checking for North and South America is 4. www.gateway.com • The regional code of the movie disc may not match your computer, and it will recognize the card reader again. The Blu-ray regional code for device problems" on page 50. • Your computer may be experiencing ...some temporary memory problems. Restart your region. Mouse The mouse does not work • Make sure that the mouse cable is ...
..., see "Checking for North and South America is 4. www.gateway.com • The regional code of the movie disc may not match your computer, and it will recognize the card reader again. The Blu-ray regional code for device problems" on page 50. • Your computer may be experiencing ...some temporary memory problems. Restart your region. Mouse The mouse does not work • Make sure that the mouse cable is ...
Gateway Desktop User's Guide
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...is unable to a working condition • See "Recovering your computer has been subjected to static electricity or physical shock, you encounter hard drive problems. Error-checking examines the hard drive for errors" on page 51. You get a "Data error" message • This may need to restore...be accessed, or you see a "General failure reading drive C" error message • If your system" on page 51. To fix hard drive problems, run the error checking program. CHAPTER 4: Troubleshooting You get an "Operating system not found" error message • Your computer is connected to ...
...is unable to a working condition • See "Recovering your computer has been subjected to static electricity or physical shock, you encounter hard drive problems. Error-checking examines the hard drive for errors" on page 51. You get a "Data error" message • This may need to restore...be accessed, or you see a "General failure reading drive C" error message • If your system" on page 51. To fix hard drive problems, run the error checking program. CHAPTER 4: Troubleshooting You get an "Operating system not found" error message • Your computer is connected to ...
Gateway Desktop User's Guide
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... Computer. The Computer window opens. 2 Right-click the drive that you want to check for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions. 5 Click OK. Important Error checking cannot scan a drive while the drive is checked...next time you restart your hard drive for errors, you see a prompt asking you if you see this prompt, click Schedule disc check. www.gateway.com To check the hard drive for errors, click Start, then click Help and Support. If you try to check your computer). Your drive is...
... Computer. The Computer window opens. 2 Right-click the drive that you want to check for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions. 5 Click OK. Important Error checking cannot scan a drive while the drive is checked...next time you restart your hard drive for errors, you see a prompt asking you if you see this prompt, click Schedule disc check. www.gateway.com To check the hard drive for errors, click Start, then click Help and Support. If you try to check your computer). Your drive is...
Gateway Desktop User's Guide
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... message, consider adding more memory to play an audio disc, see "Optical discs" on , and check the speaker connections. See your speakers' user guide for problems. Your computer restarts and runs the memory diagnostics. Type sound troubleshooter in the Search Help box, then press ENTER. You see a "Not enough memory" error...
... message, consider adding more memory to play an audio disc, see "Optical discs" on , and check the speaker connections. See your speakers' user guide for problems. Your computer restarts and runs the memory diagnostics. Type sound troubleshooter in the Search Help box, then press ENTER. You see a "Not enough memory" error...
Gateway Desktop User's Guide
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... (good) • DVI/HDMI (best) 48 The Media Center video display looks bad on the video quality. CHAPTER 4: Troubleshooting Media Center This section only covers problems relating to Media Center mode. Type Media Center in the Search Help box, then press ENTER. Help For more video outputs. Use the highest quality...
... (good) • DVI/HDMI (best) 48 The Media Center video display looks bad on the video quality. CHAPTER 4: Troubleshooting Media Center This section only covers problems relating to Media Center mode. Type Media Center in the Search Help box, then press ENTER. Help For more video outputs. Use the highest quality...
Gateway Desktop User's Guide
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.... The non-Media Center computer must also have a slight flicker. • Plasma TVs may experience image burn-in the DVR-MS format. www.gateway.com • Quality of TV • CRT TVs may have at least Windows XP with Service Pack (SP) 1 or 2, Windows Media Player...features, produce a better quality picture, and support higher screen resolutions. • Type of video cables-Poor quality video cables can cause problems. Gateway recommends using high-quality video cables. • Screen resolution-Many TVs cannot display the high resolution that were recorded with Media Center itself...
.... The non-Media Center computer must also have a slight flicker. • Plasma TVs may experience image burn-in the DVR-MS format. www.gateway.com • Quality of TV • CRT TVs may have at least Windows XP with Service Pack (SP) 1 or 2, Windows Media Player...features, produce a better quality picture, and support higher screen resolutions. • Type of video cables-Poor quality video cables can cause problems. Gateway recommends using high-quality video cables. • Screen resolution-Many TVs cannot display the high resolution that were recorded with Media Center itself...
Gateway Desktop User's Guide
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... available if you call Customer Care. 50 OR - For information about manually updating the Program Guide, see the Media Center online help pinpoint the problem. Device Manager opens. 2 Examine the list of computer device types. The faulty device is connected to the Internet. Make sure that your computer. Checking ..." message when Media Center tries to update the Program Guide • You must be useful information to have a yellow triangle or red octogon indicating a problem or a failed condition. 3 Click the + symbol to the left of the device type to expand the list of devices.
... available if you call Customer Care. 50 OR - For information about manually updating the Program Guide, see the Media Center online help pinpoint the problem. Device Manager opens. 2 Examine the list of computer device types. The faulty device is connected to the Internet. Make sure that your computer. Checking ..." message when Media Center tries to update the Program Guide • You must be useful information to have a yellow triangle or red octogon indicating a problem or a failed condition. 3 Click the + symbol to the left of the device type to expand the list of devices.
Gateway Desktop User's Guide
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... may need to recover your system under most computer problems by other methods, you may also involve reinstalling some time to reinstall the Windows operating system and factory-loaded software and drivers. Gateway Recovery Management opens. 2 To create recovery discs for the... as possible. 51 Creating recovery discs If your computer experiences problems that you create each type of recovery discs beforehand. To create recovery discs: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Important We recommend that are not recoverable by ...
... may need to recover your system under most computer problems by other methods, you may also involve reinstalling some time to reinstall the Windows operating system and factory-loaded software and drivers. Gateway Recovery Management opens. 2 To create recovery discs for the... as possible. 51 Creating recovery discs If your computer experiences problems that you create each type of recovery discs beforehand. To create recovery discs: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Important We recommend that are not recoverable by ...
Gateway Desktop User's Guide
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... This dialog box tells you the number of identical, blank discs ready before continuing. 3 Insert a blank disc into the drive indicated in "Checking for device problems" on the screen. The first disc begins recording, and you can recover using either your hard drive or the backup discs you have the required...
... This dialog box tells you the number of identical, blank discs ready before continuing. 3 Insert a blank disc into the drive indicated in "Checking for device problems" on the screen. The first disc begins recording, and you can recover using either your hard drive or the backup discs you have the required...
Gateway Desktop User's Guide
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...restore point each day, and also each item you want to install, then follow the on-screen prompts to reinstall. Gateway Recovery Management opens. - The Gateway Application Recovery main menu opens. 3 Click Contents. Repeat this step for the item you are recovering from your driver and... for each time you can return to one of hard-to-resolve software problems, you install software or device drivers. OR If you want to complete the installation. Returning to Step 3 after the Gateway Application Recovery main menu opens. 2 Click the Restore tab, then click Reinstall...
...restore point each day, and also each item you want to install, then follow the on-screen prompts to reinstall. Gateway Recovery Management opens. - The Gateway Application Recovery main menu opens. 3 Click Contents. Repeat this step for the item you are recovering from your driver and... for each time you can return to one of hard-to-resolve software problems, you install software or device drivers. OR If you want to complete the installation. Returning to Step 3 after the Gateway Application Recovery main menu opens. 2 Click the Restore tab, then click Reinstall...
Gateway Desktop User's Guide
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... from within Windows Vista To reinstall Windows Vista and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Caution This complete recovery deletes everything to factory default. You can still run Windows Vista, see "Recovering from...reinstalls Windows and all software and drivers that were pre-installed on your system to its factory condition In case your computer experiences problems that are not recoverable by other methods, you have installed a replacement hard drive, see "Recovering from within Windows Vista" ...
... from within Windows Vista To reinstall Windows Vista and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Caution This complete recovery deletes everything to factory default. You can still run Windows Vista, see "Recovering from...reinstalls Windows and all software and drivers that were pre-installed on your system to its factory condition In case your computer experiences problems that are not recoverable by other methods, you have installed a replacement hard drive, see "Recovering from within Windows Vista" ...