Quick Setup Guide - Windows 8
Page 7
... the Start screen, type c, and then select Control Panel. 2. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go to find additional troubleshooting help. support, go to the Internet. Quick Setup (this Guide) ● Use the computer. ● Connect to http://www.hp.com/go /contactHP ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. For U.S. Select the HP common computer hardware Support Assistant app...
... the Start screen, type c, and then select Control Panel. 2. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go to find additional troubleshooting help. support, go to the Internet. Quick Setup (this Guide) ● Use the computer. ● Connect to http://www.hp.com/go /contactHP ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. For U.S. Select the HP common computer hardware Support Assistant app...
Quick Setup Guide - Windows 8
Page 9
... the CD or DVD drives. • The power supply is not in a walkway or where it . 2. Download and install operating system updates. If the computer has a television tuner, or a modem or telephone connection, protect the computer by placing furniture on the web at all ventilation openings are shown under Specifications.) b. 2 Setting up your equipment: • Place the computer in a location away from water...
... the CD or DVD drives. • The power supply is not in a walkway or where it . 2. Download and install operating system updates. If the computer has a television tuner, or a modem or telephone connection, protect the computer by placing furniture on the web at all ventilation openings are shown under Specifications.) b. 2 Setting up your equipment: • Place the computer in a location away from water...
Quick Setup Guide - Windows 8
Page 10
... press Enter. If you wish to each downloaded update. 4. c. Select your computer model from Product search results. Select Download drivers and software (and firmware), type your computer. If necessary, select your country and language, if necessary, and click Support & Drivers. Select your ISP, open a web browser and browse the Internet. g. Follow the on-screen instructions to install each update you already have issues connecting to install additional software programs or hardware devices...
... press Enter. If you wish to each downloaded update. 4. c. Select your computer model from Product search results. Select Download drivers and software (and firmware), type your computer. If necessary, select your country and language, if necessary, and click Support & Drivers. Select your ISP, open a web browser and browse the Internet. g. Follow the on-screen instructions to install each update you already have issues connecting to install additional software programs or hardware devices...
Quick Setup Guide - Windows 8
Page 11
... clear sound separation. the Beats off icon appears on page 6). NOTE: If you ever need to adjust the resolution setting for the HDMI connector. Save this , HP recommends that are using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on the keyboard to view the Desktop. 2. To view the Beats user interface, from the Start screen, type b, and then select HP Beats Audio. 3 Setting up additional features Using Beats Audio...
... clear sound separation. the Beats off icon appears on page 6). NOTE: If you ever need to adjust the resolution setting for the HDMI connector. Save this , HP recommends that are using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on the keyboard to view the Desktop. 2. To view the Beats user interface, from the Start screen, type b, and then select HP Beats Audio. 3 Setting up additional features Using Beats Audio...
Quick Setup Guide - Windows 8
Page 13
... Screen resolution. 2. This completes the steps to remove a check mark or add a check mark. 5. ATI graphics cards 1. Right-click an empty area of the desktop, and then click NVIDIA Control Panel. The Catalyst Control Center window opens. 2. If your HP computer is connected to a non-HP monitor, make sure that the Show only TV resolutions check box contains a check mark. Setting up multiple displays Use the following steps to an HP monitor, make...
... Screen resolution. 2. This completes the steps to remove a check mark or add a check mark. 5. ATI graphics cards 1. Right-click an empty area of the desktop, and then click NVIDIA Control Panel. The Catalyst Control Center window opens. 2. If your HP computer is connected to a non-HP monitor, make sure that the Show only TV resolutions check box contains a check mark. Setting up multiple displays Use the following steps to an HP monitor, make...
Quick Setup Guide - Windows 8
Page 14
... DVI connector. 3. The monitor's connection type must match the connector on each additional monitor. 4. or three-monitor display. 8 Chapter 3 Setting up the layout for the two- dual-monitor setup (or for three monitors), and proceed to the instructions for monitors with a VGA connector. A DVI-to-VGA adapter is required for ATI Eyefinity Catalyst™ setup. 1. To change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option...
... DVI connector. 3. The monitor's connection type must match the connector on each additional monitor. 4. or three-monitor display. 8 Chapter 3 Setting up the layout for the two- dual-monitor setup (or for three monitors), and proceed to the instructions for monitors with a VGA connector. A DVI-to-VGA adapter is required for ATI Eyefinity Catalyst™ setup. 1. To change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option...
Quick Setup Guide - Windows 8
Page 16
... the cables connecting the computer to turn it on the keyboard simultaneously. 2. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on ; For more seconds to the external power source are plugged in , and turn off the computer, and then press the Power button to start Symptom Possible solution Error message: Hard disk drive error. Press the Ctrl+Alt+Delete keys on . If Windows opens, immediately...
... the cables connecting the computer to turn it on the keyboard simultaneously. 2. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on ; For more seconds to the external power source are plugged in , and turn off the computer, and then press the Power button to start Symptom Possible solution Error message: Hard disk drive error. Press the Ctrl+Alt+Delete keys on . If Windows opens, immediately...
Quick Setup Guide - Windows 8
Page 19
.... Use the keyboard to save changes in the selected program (Ctrl+S is complete, unplug and reconnect the mouse connector to turn off Num Lock, so that the arrow keys on the number keypad. Press Ctrl+S simultaneously to your changes in all open program. 2. Unplug and reconnect the mouse cable to save changes in all open programs. 4. After saving changes in all -programs). 3. Mouse (with cable) does not work...
.... Use the keyboard to save changes in the selected program (Ctrl+S is complete, unplug and reconnect the mouse connector to turn off Num Lock, so that the arrow keys on the number keypad. Press Ctrl+S simultaneously to your changes in all open program. 2. Unplug and reconnect the mouse cable to save changes in all open programs. 4. After saving changes in all -programs). 3. Mouse (with cable) does not work...
Quick Setup Guide - Windows 8
Page 21
... Troubleshoot audio playback. Speakers and sound 15 Refer to the Setup Poster to hear sound during the initial setup of the computer. (Additional audio connectors are connected to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is set appropriately. Ensure that you use the monitor front-panel Volume button to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. From the Start screen, type...
... Troubleshoot audio playback. Speakers and sound 15 Refer to the Setup Poster to hear sound during the initial setup of the computer. (Additional audio connectors are connected to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is set appropriately. Ensure that you use the monitor front-panel Volume button to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. From the Start screen, type...
Quick Setup Guide - Windows 8
Page 22
... to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on -screen instructions. This is internal, try ● Update the drivers (see Microsoft System Restore, later in this table). - problems, try to open the wizard, and then follow the on your Internet service provider (ISP) for your computer to the Internet. 1. Restores the software (if it on the Start screen, select My computer, and then select User guides). - Select the HP Support Assistant app...
... to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on -screen instructions. This is internal, try ● Update the drivers (see Microsoft System Restore, later in this table). - problems, try to open the wizard, and then follow the on your Internet service provider (ISP) for your computer to the Internet. 1. Restores the software (if it on the Start screen, select My computer, and then select User guides). - Select the HP Support Assistant app...
Quick Setup Guide - Windows 8
Page 23
.... (For example, DVD/CD-ROM drives). 4. From the Start screen, type c and then select Control Panel. 2. Select System and Security, and then in the System area, select Device Manager. 3. Follow the on the System Properties screen. 5. Select the arrow to expand the type of the drivers driver if the new one does not solve your computer, use the System Recovery program. Or, to revert to add restore points manually: 1. Select...
.... (For example, DVD/CD-ROM drives). 4. From the Start screen, type c and then select Control Panel. 2. Select System and Security, and then in the System area, select Device Manager. 3. Follow the on the System Properties screen. 5. Select the arrow to expand the type of the drivers driver if the new one does not solve your computer, use the System Recovery program. Or, to revert to add restore points manually: 1. Select...
Quick Setup Guide - Windows 8
Page 26
... a repair is then, to the extent allowed by local law, covered under the terms and conditions listed in the beginning of this guide, and an HP Customer Representative will make arrangements to fix your computer. Refer to the setup instructions in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information If you have any problems setting up your system and turning it...
... a repair is then, to the extent allowed by local law, covered under the terms and conditions listed in the beginning of this guide, and an HP Customer Representative will make arrangements to fix your computer. Refer to the setup instructions in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information If you have any problems setting up your system and turning it...
Troubleshooting and Maintenance Guide
Page 6
... to turn on ; Contact Support, whether it was possible or not to start up Windows. See Display (monitor) on the keyboard simultaneously. 2. Computer seems to be on or start Symptom Possible solution Error message: Hard Restart the computer. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. The following tables present some issues you might not be replaced. disk drive error. 1. Select the Power...
... to turn on ; Contact Support, whether it was possible or not to start up Windows. See Display (monitor) on the keyboard simultaneously. 2. Computer seems to be on or start Symptom Possible solution Error message: Hard Restart the computer. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. The following tables present some issues you might not be replaced. disk drive error. 1. Select the Power...
Troubleshooting and Maintenance Guide
Page 8
... does not respond Use the keyboard to 10 seconds until the LED on the receiver lights or stops flashing. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is on (A), and push and hold the Connect button (C) on the underside of the receiver, and away from interference from a USB connector on the computer, and then reconnect it . ● Replace the batteries in the selected...
... does not respond Use the keyboard to 10 seconds until the LED on the receiver lights or stops flashing. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is on (A), and push and hold the Connect button (C) on the underside of the receiver, and away from interference from a USB connector on the computer, and then reconnect it . ● Replace the batteries in the selected...
Troubleshooting and Maintenance Guide
Page 9
... Audio Line Out connector if you are used for assistance. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). From the Start screen, type control panel, select Control Panel, and then select System and Security. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. From the Start screen, type control panel, and then select Control Panel. 2. From the Start screen, type control panel, select Control Panel, select Network and Internet...
... Audio Line Out connector if you are used for assistance. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). From the Start screen, type control panel, select Control Panel, and then select System and Security. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. From the Start screen, type control panel, and then select Control Panel. 2. From the Start screen, type control panel, select Control Panel, select Network and Internet...
Troubleshooting and Maintenance Guide
Page 10
... set restore points manually. Select the System protection tab on -screen instructions. 6 Chapter 2 Troubleshooting Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System recovery (see System recovery on page 8) - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. From the Start screen, type device manager...
... set restore points manually. Select the System protection tab on -screen instructions. 6 Chapter 2 Troubleshooting Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System recovery (see System recovery on page 8) - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. From the Start screen, type device manager...
Regulatory, Safety and Environmental Notices User Guide
Page 7
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
Regulatory, Safety and Environmental Notices User Guide
Page 37
... may be connected to open the module enclosure. Power supply requirements The power supplies on some products have external power switches. This product may not provide adequate fault protection. Each laser product complies with US FDA Regulations of 21 CFR 1040.10 and 1040.11 or complies with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Use of controls or adjustments...
... may be connected to open the module enclosure. Power supply requirements The power supplies on some products have external power switches. This product may not provide adequate fault protection. Each laser product complies with US FDA Regulations of 21 CFR 1040.10 and 1040.11 or complies with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Use of controls or adjustments...
Regulatory, Safety and Environmental Notices User Guide
Page 39
... grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be...
... grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be...
Regulatory, Safety and Environmental Notices User Guide
Page 52
... energy savings, the Power Management feature has been preset to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after a period of the external monitor. ENERGY STAR® qualification (select models only) NOTE: This section applies only to verify the factory default power settings for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. For Windows 7, to products...
... energy savings, the Power Management feature has been preset to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after a period of the external monitor. ENERGY STAR® qualification (select models only) NOTE: This section applies only to verify the factory default power settings for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. For Windows 7, to products...