AIT Drive Reference Guide
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... on Equipment ix Important Safety Information x Getting Help xi Compaq Technical Support xi Compaq Website xi Compaq Authorized Reseller xi 1 Overview of the AIT Drive Requirements 1-1 Disaster Recovery Feature 1-1 Features 1-2 Installation Overview 1-3 2 Installing the Software Drivers Device Drivers 2-1 Windows NT 2-2 Additional Information 2-2 Windows 2000 2-2 Novell NetWare 2-3 NetWare ASPI Support 2-4 Compaq Tru64 UNIX 2-4 OpenVMS 2-5 SCO OpenServer 2-5 Configuring the SCSI ID for SCO OpenServer 2-6 SCO UnixWare 2-6 Sun Solaris Intel...
... on Equipment ix Important Safety Information x Getting Help xi Compaq Technical Support xi Compaq Website xi Compaq Authorized Reseller xi 1 Overview of the AIT Drive Requirements 1-1 Disaster Recovery Feature 1-1 Features 1-2 Installation Overview 1-3 2 Installing the Software Drivers Device Drivers 2-1 Windows NT 2-2 Additional Information 2-2 Windows 2000 2-2 Novell NetWare 2-3 NetWare ASPI Support 2-4 Compaq Tru64 UNIX 2-4 OpenVMS 2-5 SCO OpenServer 2-5 Configuring the SCSI ID for SCO OpenServer 2-6 SCO UnixWare 2-6 Sun Solaris Intel...
AIT Drive Reference Guide
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... 4-1 Errors Resulting from Cleaning Neglect 4-2 Tape Drive Cleaning Procedure 4-3 5 Troubleshooting the AIT Drive Eliminating Resource Conflicts 5-1 Completing the System Configuration Worksheet 5-1 Quick Checklist 5-2 Hardware 5-2 Software 5-3 Installation Troubleshooting 5-3 SCO OpenServer Systems 5-5 Windows NT Systems 5-5 Novell NetWare Systems 5-5 Compaq AlphaServer Troubleshooting 5-6 Compaq Tru64 UNIX and OpenVMS Systems 5-6 Windows NT Systems 5-6 Resolving Operating Problems 5-7 Correcting Intermittent Failures 5-7 Upgrading Firmware 5-8 Upgrading Firmware Using TSMC...
... 4-1 Errors Resulting from Cleaning Neglect 4-2 Tape Drive Cleaning Procedure 4-3 5 Troubleshooting the AIT Drive Eliminating Resource Conflicts 5-1 Completing the System Configuration Worksheet 5-1 Quick Checklist 5-2 Hardware 5-2 Software 5-3 Installation Troubleshooting 5-3 SCO OpenServer Systems 5-5 Windows NT Systems 5-5 Novell NetWare Systems 5-5 Compaq AlphaServer Troubleshooting 5-6 Compaq Tru64 UNIX and OpenVMS Systems 5-6 Windows NT Systems 5-6 Resolving Operating Problems 5-7 Correcting Intermittent Failures 5-7 Upgrading Firmware 5-8 Upgrading Firmware Using TSMC...
AIT Drive Reference Guide
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... factory with data compression enabled; With a backup software application it can provide up to the Compaq AIT Drive Documentation CD. The AIT tape drive is shipped from an AIT tape cartridge. Requirements Compaq recommends equipping the computer with the controller. Any of these controllers fully supports the AIT tape drive. IMPORTANT: All SCSI devices on changing this setting. NOTE: This requirement does not apply to the AIT 35 IDE tape drive. DR support for more information refer to a 2:1 data storage compression ratio. AIT Drive Reference Guide 1-1
... factory with data compression enabled; With a backup software application it can provide up to the Compaq AIT Drive Documentation CD. The AIT tape drive is shipped from an AIT tape cartridge. Requirements Compaq recommends equipping the computer with the controller. Any of these controllers fully supports the AIT tape drive. IMPORTANT: All SCSI devices on changing this setting. NOTE: This requirement does not apply to the AIT 35 IDE tape drive. DR support for more information refer to a 2:1 data storage compression ratio. AIT Drive Reference Guide 1-1
AIT Drive Reference Guide
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Install the software drivers. (See Chapter 2, "Installing the Software Drivers.") 5. Overview of the AIT Drive Installation Overview 1. Set the SCSI ID. (Refer to the Compaq AIT 35 IDE tape drive. 3. Install backup application software. If not present, install the controller. 2. Install the tape drive. (Refer to the installation instructions on the Compaq AIT Drive Documentation CD.) NOTE: Step 2 does not apply to the installation instructions on the Compaq AIT Drive Documentation CD.) 4. AIT Drive Reference Guide 1-3
Install the software drivers. (See Chapter 2, "Installing the Software Drivers.") 5. Overview of the AIT Drive Installation Overview 1. Set the SCSI ID. (Refer to the Compaq AIT 35 IDE tape drive. 3. Install backup application software. If not present, install the controller. 2. Install the tape drive. (Refer to the installation instructions on the Compaq AIT Drive Documentation CD.) NOTE: Step 2 does not apply to the installation instructions on the Compaq AIT Drive Documentation CD.) 4. AIT Drive Reference Guide 1-3
AIT Drive Reference Guide
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... can also download SCSI and tape drivers from the Compaq website at http://www.compaq.com/support/files/server/us/index.html. 2 Installing the Software Drivers The following operating environments support the AIT tape drives: • Microsoft Windows NT • Microsoft Windows 2000 • Novell NetWare • Compaq Tru64 UNIX • OpenVMS • SCO OpenServer • SCO UnixWare • Sun Solaris Intel Platform Edition Device Drivers Drivers for SCSI controllers are only...
... can also download SCSI and tape drivers from the Compaq website at http://www.compaq.com/support/files/server/us/index.html. 2 Installing the Software Drivers The following operating environments support the AIT tape drives: • Microsoft Windows NT • Microsoft Windows 2000 • Novell NetWare • Compaq Tru64 UNIX • OpenVMS • SCO OpenServer • SCO UnixWare • Sun Solaris Intel Platform Edition Device Drivers Drivers for SCSI controllers are only...
AIT Drive Reference Guide
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... Backup Exec and Computer Associates ARCserve. 2-2 AIT Drive Reference Guide The Compaq Native Drivers CD ships with each tape drive and its contents can be downloaded from the Compaq website. Therefore, the drivers found on the Compaq SmartStart for Servers CD. Support Software Diskettes can be downloaded from the Compaq website. SmartStart ships with each computer. IMPORTANT: If the SCSI controller to discover the device. Installing the Software Drivers Windows NT Drivers...
... Backup Exec and Computer Associates ARCserve. 2-2 AIT Drive Reference Guide The Compaq Native Drivers CD ships with each tape drive and its contents can be downloaded from the Compaq website. Therefore, the drivers found on the Compaq SmartStart for Servers CD. Support Software Diskettes can be downloaded from the Compaq website. SmartStart ships with each computer. IMPORTANT: If the SCSI controller to discover the device. Installing the Software Drivers Windows NT Drivers...
AIT Drive Reference Guide
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.... 2. Insert the Compaq SmartStart for Servers CD and Support Software Diskettes. Novell NetWare Drivers for the SCSI controllers are additional driver issues if you wish to use applications requiring the Advanced SCSI Programming Interface (ASPI) support. The software tape device driver is located either with your tape backup software or with each computer. Installing the Software Drivers Refer to your backup application installation guide for more information regarding additional software that might be needed . When the...
.... 2. Insert the Compaq SmartStart for Servers CD and Support Software Diskettes. Novell NetWare Drivers for the SCSI controllers are additional driver issues if you wish to use applications requiring the Advanced SCSI Programming Interface (ASPI) support. The software tape device driver is located either with your tape backup software or with each computer. Installing the Software Drivers Refer to your backup application installation guide for more information regarding additional software that might be needed . When the...
AIT Drive Reference Guide
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... download and use the latest NWASPI driver from the C:\nwserver\drivers directory. Facilities are using NWASPI you should update the DDR database to the system. 2-4 AIT Drive Reference Guide This is used by the Veritas driver BECDM.CDM. After 9.0 NWASPI will be replaced by some third party software vendors such as Veritas Backup Exec in versions prior to BackupExec for any version of SCSI tape drives to include the new device...
... download and use the latest NWASPI driver from the C:\nwserver\drivers directory. Facilities are using NWASPI you should update the DDR database to the system. 2-4 AIT Drive Reference Guide This is used by the Veritas driver BECDM.CDM. After 9.0 NWASPI will be replaced by some third party software vendors such as Veritas Backup Exec in versions prior to BackupExec for any version of SCSI tape drives to include the new device...
AIT Drive Reference Guide
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...) for information on configuring the driver. • An appropriate SCSI controller driver. The required driver is installed and configured automatically during a SmartStart installation. The Support Software ships with the operating system. The software tape device driver is required: NOTE: For SCO OpenServer 5, use Compaq EFS version 5.26 or higher. Refer to recognize the AIT drive without a software tape device driver. Installing the Software Drivers See the following websites for information on True64 UNIX device drivers and updating the DDR database...
...) for information on configuring the driver. • An appropriate SCSI controller driver. The required driver is installed and configured automatically during a SmartStart installation. The Support Software ships with the operating system. The software tape device driver is required: NOTE: For SCO OpenServer 5, use Compaq EFS version 5.26 or higher. Refer to recognize the AIT drive without a software tape device driver. Installing the Software Drivers See the following websites for information on True64 UNIX device drivers and updating the DDR database...
AIT Drive Reference Guide
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... SCO SCSI tape (stp) driver and an appropriate SCSI controller driver. IMPORTANT: The SCO OpenServer install kernel will appear in the system. The information will only communicate with the AIT tape drive for more information on configuring the SCSI tape driver. 2-6 AIT Drive Reference Guide Installing the Software Drivers Configuring the SCSI ID for SCO OpenServer In the preconfigured kernel used during mkdev tape command. 2. The values reported for directions on setting the SCSI ID. Remove the default tape device from controller 0, ID...
... SCO SCSI tape (stp) driver and an appropriate SCSI controller driver. IMPORTANT: The SCO OpenServer install kernel will appear in the system. The information will only communicate with the AIT tape drive for more information on configuring the SCSI tape driver. 2-6 AIT Drive Reference Guide Installing the Software Drivers Configuring the SCSI ID for SCO OpenServer In the preconfigured kernel used during mkdev tape command. 2. The values reported for directions on setting the SCSI ID. Remove the default tape device from controller 0, ID...
AIT Drive Reference Guide
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... engaged in before the drive ejects the cassette from the drive either by using a software command or by pressing the eject button. This ensures that the task is lost. 3-4 AIT Drive Reference Guide IMPORTANT: Compaq only supports media bearing the Compaq logo in a controlled manner and no data is terminated in Compaq tape drives. Loading and Ejecting a Cassette Loading a Cassette Insert a cassette into the drive mechanism. If you press the...
... engaged in before the drive ejects the cassette from the drive either by using a software command or by pressing the eject button. This ensures that the task is lost. 3-4 AIT Drive Reference Guide IMPORTANT: Compaq only supports media bearing the Compaq logo in a controlled manner and no data is terminated in Compaq tape drives. Loading and Ejecting a Cassette Loading a Cassette Insert a cassette into the drive mechanism. If you press the...
AIT Drive Reference Guide
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... open the tape drive. If a cassette is jammed inside the drive, do not attempt to eject when immediate ejection is required, even at least 5 seconds. WARNING: There is ejected, regardless of losing data. The cassette is immediately unthreaded and the cassette is a risk of Data (EOD) may not have been written. Force an ejection only as a quick way to a Compaq authorized service provider. Refer...
... open the tape drive. If a cassette is jammed inside the drive, do not attempt to eject when immediate ejection is required, even at least 5 seconds. WARNING: There is ejected, regardless of losing data. The cassette is immediately unthreaded and the cassette is a risk of Data (EOD) may not have been written. Force an ejection only as a quick way to a Compaq authorized service provider. Refer...
AIT Drive Reference Guide
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... the device is directly related to operate efficiently. Failure to follow recommended cleaning procedures could result in serious damage to keep the tape drive in good working order. However, Compaq recommends a routine cleaning schedule every 100 hours of use ). however, they require simple routine maintenance to its duty cycle (the number of hours per day that drive will be premature aging and reliability problems...
... the device is directly related to operate efficiently. Failure to follow recommended cleaning procedures could result in serious damage to keep the tape drive in good working order. However, Compaq recommends a routine cleaning schedule every 100 hours of use ). however, they require simple routine maintenance to its duty cycle (the number of hours per day that drive will be premature aging and reliability problems...
AIT Drive Reference Guide
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... a certain format for easy retrieval. Errors Resulting from bad blocks. 4-2 AIT Drive Reference Guide Up to fully clean the drive. Even if the data is laid on the backup cassette, retrieval may not be possible if the dirty head cannot read /write head may be unable to retrieve data from Cleaning Neglect Failure to observe routine maintenance and cleaning of tape drives can be lost or impossible...
... a certain format for easy retrieval. Errors Resulting from bad blocks. 4-2 AIT Drive Reference Guide Up to fully clean the drive. Even if the data is laid on the backup cassette, retrieval may not be possible if the dirty head cannot read /write head may be unable to retrieve data from Cleaning Neglect Failure to observe routine maintenance and cleaning of tape drives can be lost or impossible...
AIT Drive Reference Guide
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... been configured using . AIT Drive Reference Guide 5-3 Troubleshooting the AIT Drive • The tape drive switches and jumpers have been set correctly. • The power and SCSI signal cables are connected correctly and the controller is seated properly. • The SCSI signal cable does not exceed the recommended length. • If multiple devices share the same SCSI bus, ensure that the operating system driver for a defective cable, an incorrectly installed cable, or a defective controller/adapter. • Replace the tape drive. Turn...
... been configured using . AIT Drive Reference Guide 5-3 Troubleshooting the AIT Drive • The tape drive switches and jumpers have been set correctly. • The power and SCSI signal cables are connected correctly and the controller is seated properly. • The SCSI signal cable does not exceed the recommended length. • If multiple devices share the same SCSI bus, ensure that the operating system driver for a defective cable, an incorrectly installed cable, or a defective controller/adapter. • Replace the tape drive. Turn...
AIT Drive Reference Guide
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... System Configuration Utility match the physical settings used on each SCSI bus, each of the controller/adapter. • Ensure tape drive power cable is oriented correctly and inserted completely. • If multiple SCSI devices are used, make sure that all installed boards appear in the system, then check the following components separately: cables, tape drive, and the controller. • Contact a Compaq authorized service provider. 5-4 AIT Drive Reference Guide Troubleshooting the AIT Drive Table 5-2: Installation Troubleshooting Problem Tape light on the tape drive...
... System Configuration Utility match the physical settings used on each SCSI bus, each of the controller/adapter. • Ensure tape drive power cable is oriented correctly and inserted completely. • If multiple SCSI devices are used, make sure that all installed boards appear in the system, then check the following components separately: cables, tape drive, and the controller. • Contact a Compaq authorized service provider. 5-4 AIT Drive Reference Guide Troubleshooting the AIT Drive Table 5-2: Installation Troubleshooting Problem Tape light on the tape drive...
AIT Drive Reference Guide
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..., IRQ, and port address settings for specific instructions on running these tests. 3. For AlphaServers, use TSMC to test your drive and media. Clean the tape drive heads. 2. Refer to the Compaq Tape Storage Management Console User Guide for SCSI ID conflicts and proper termination. 7. Replace the cables, tape drive, and finally, the controller. If the system configuration has been changed in the system since the last tape backup. Check the AIT tape drive connections. Troubleshooting the AIT Drive Resolving Operating Problems If the AIT tape drive worked previously but now...
..., IRQ, and port address settings for specific instructions on running these tests. 3. For AlphaServers, use TSMC to test your drive and media. Clean the tape drive heads. 2. Refer to the Compaq Tape Storage Management Console User Guide for SCSI ID conflicts and proper termination. 7. Replace the cables, tape drive, and finally, the controller. If the system configuration has been changed in the system since the last tape backup. Check the AIT tape drive connections. Troubleshooting the AIT Drive Resolving Operating Problems If the AIT tape drive worked previously but now...
AIT Drive Reference Guide
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... the tape drive firmware revision level. Upgrading Firmware Using TSMC TSMC keeps track of the methods listed in the parent directory of TSMC. Check the DMA, IRQ, and port address settings for specific Compaq products. This program can also choose to update the TSMC application from any errors that file or directory from the Summary screen. You can be found in , "Upgrading Firmware." If the tape backup procedure starts...
... the tape drive firmware revision level. Upgrading Firmware Using TSMC TSMC keeps track of the methods listed in the parent directory of TSMC. Check the DMA, IRQ, and port address settings for specific Compaq products. This program can also choose to update the TSMC application from any errors that file or directory from the Summary screen. You can be found in , "Upgrading Firmware." If the tape backup procedure starts...
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... power during the upgrade. Remove it and replace it in its box. 5-10 AIT Drive Reference Guide Check your device unusable. Exit all Computers IMPORTANT: To obtain a firmware upgrade cassette, contact a Compaq authorized service provider. The process takes at any SCSI activity by Cassette for specific instructions. Verify that the drive is not accessing the drive. 3. Troubleshooting the AIT Drive Your tape device may need to be in a specific state to receive new firmware. This properly updates...
... power during the upgrade. Remove it and replace it in its box. 5-10 AIT Drive Reference Guide Check your device unusable. Exit all Computers IMPORTANT: To obtain a firmware upgrade cassette, contact a Compaq authorized service provider. The process takes at any SCSI activity by Cassette for specific instructions. Verify that the drive is not accessing the drive. 3. Troubleshooting the AIT Drive Your tape device may need to be in a specific state to receive new firmware. This properly updates...
AIT Drive Reference Guide
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... create the diskette: 1. From the Compaq System Utilities screen, select Create Support Software. 4. Power ON the computer. ROMPaq is for Compaq Intel-based Computers NOTE: This procedure only works on Compaq Intel-based Computers. Troubleshooting the AIT Drive Upgrading the Firmware Using Options ROMPaq for upgrading Compaq computers and workstation firmware. If you are using the most current version of the Compaq SmartStart for...
... create the diskette: 1. From the Compaq System Utilities screen, select Create Support Software. 4. Power ON the computer. ROMPaq is for Compaq Intel-based Computers NOTE: This procedure only works on Compaq Intel-based Computers. Troubleshooting the AIT Drive Upgrading the Firmware Using Options ROMPaq for upgrading Compaq computers and workstation firmware. If you are using the most current version of the Compaq SmartStart for...