hp brio ba410 pcs, hp kayak xm600 series 2 pcs, e-Diagtools 3.01 and 3.02 user's guide
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... the last section). For example: a PC has a PCI SCSI controller card installed and a SCSI hard disk connected to the basic system test. Even if the SCSI hard disk drive is not detected, running the basic system test will ensure the correct functioning of the PCI system that supports the SCSI controller. 5 If the problem persists, contact your PC (such as a hard disk drive) is not detected, do the following: 1 Check...
... the last section). For example: a PC has a PCI SCSI controller card installed and a SCSI hard disk connected to the basic system test. Even if the SCSI hard disk drive is not detected, running the basic system test will ensure the correct functioning of the PCI system that supports the SCSI controller. 5 If the problem persists, contact your PC (such as a hard disk drive) is not detected, do the following: 1 Check...
hp brio ba410 pcs, hp kayak xm600 series 2 pcs, e-Diagtools 3.01 and 3.02 user's guide
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... intermediate or experienced user, you may simply mean that there is a loose cable. You can be replayed to your support provider for assistance. This "beep code" can e-mail or fax them the Support Ticket. • If using the HP Utility Partition version of e-Diagtools, create a Support Ticket now (function key ). NOTE e-Diagtools can repeat the basic system test if desired (CD-ROM version only...
... intermediate or experienced user, you may simply mean that there is a loose cable. You can be replayed to your support provider for assistance. This "beep code" can e-mail or fax them the Support Ticket. • If using the HP Utility Partition version of e-Diagtools, create a Support Ticket now (function key ). NOTE e-Diagtools can repeat the basic system test if desired (CD-ROM version only...
hp brio ba410 pcs, hp kayak xm600 series 2 pcs, e-Diagtools 3.01 and 3.02 user's guide
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... with HP computers. HP Authorized Resellers can also download the latest versions of drivers, BIOS and software utilities. Hewlett-Packard Support and Information Services The HP Web site gives you access to your specific needs regarding non-HP hardware, software and systems as well as will third party support services, or the HP Customer Support organization in your country. HP Home Page HP Brio Support HP Vectra Support HP Kayak Support HP e-PCs HP Notebook PCs www.hp.com www.hp.com...
... with HP computers. HP Authorized Resellers can also download the latest versions of drivers, BIOS and software utilities. Hewlett-Packard Support and Information Services The HP Web site gives you access to your specific needs regarding non-HP hardware, software and systems as well as will third party support services, or the HP Customer Support organization in your country. HP Home Page HP Brio Support HP Vectra Support HP Kayak Support HP e-PCs HP Notebook PCs www.hp.com www.hp.com...
hp brio ba410 pcs, hp kayak xm600 series 2 pcs, e-Diagtools 3.01 and 3.02 user's guide
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... board battery. If error persists, install new system board. CMOS RAM error. Re-start system and check BIOS setup parameters. Appendix A e-Diagtools Error Codes 0000h - 0082h: System Board Error Codes Code 0061h 0062h 0063h 0070h 0071h 0072h 0073h 0074h 0075h Explanation Details/Parts to Check The Real Time Clock is running at a slower rate. The date and time read from that powers CMOS RAM has no power. Install new system board. Configuration mismatch in CMOS RAM. Time-base frequency divider set...
... board battery. If error persists, install new system board. CMOS RAM error. Re-start system and check BIOS setup parameters. Appendix A e-Diagtools Error Codes 0000h - 0082h: System Board Error Codes Code 0061h 0062h 0063h 0070h 0071h 0072h 0073h 0074h 0075h Explanation Details/Parts to Check The Real Time Clock is running at a slower rate. The date and time read from that powers CMOS RAM has no power. Install new system board. Configuration mismatch in CMOS RAM. Time-base frequency divider set...
hp brio ba410 pcs, hp kayak xm600 series 2 pcs, e-Diagtools 3.01 and 3.02 user's guide
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.... Memory error. English 73 If error persists, install new processor. System timer error. read back from HIMEM.SYS Configuration error. Cache memory error. Unload HIMEM.SYS or program using HIMEM.SYS No extended memory detected. Memory error. Processor or system board error. Enable external cache memory from that address was pppph. No extended memory available from that the processor is an address short between bit xxh and yyh. Replace appropriate memory module. address was qqqqh. Install new processor. Memory error. RAM...
.... Memory error. English 73 If error persists, install new processor. System timer error. read back from HIMEM.SYS Configuration error. Cache memory error. Unload HIMEM.SYS or program using HIMEM.SYS No extended memory detected. Memory error. Processor or system board error. Enable external cache memory from that address was pppph. No extended memory available from that the processor is an address short between bit xxh and yyh. Replace appropriate memory module. address was qqqqh. Install new processor. Memory error. RAM...
hp kayak xm600 series 2, hp brio ba410 pcs, hp e-diagtools versions 3.00-3.02, administration guide
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... the Update BIOS options is selected from the BIOS DMI tables. The client update program connects to the update server either by the LAN Configuration Agent (see page 14) or by the TopTools Device Manager (see "Configure e-DiagTools Settings", page 24). These three values are available on HP's website, download and install the updates. 4 BIOS Update Mechanisms Options "Update BIOS" / "Update BIOS Clearing its Settings" Options "Update BIOS" / "Update BIOS Clearing its own client version with the motherboard in a number of cases. If you want to restore default...
... the Update BIOS options is selected from the BIOS DMI tables. The client update program connects to the update server either by the LAN Configuration Agent (see page 14) or by the TopTools Device Manager (see "Configure e-DiagTools Settings", page 24). These three values are available on HP's website, download and install the updates. 4 BIOS Update Mechanisms Options "Update BIOS" / "Update BIOS Clearing its Settings" Options "Update BIOS" / "Update BIOS Clearing its own client version with the motherboard in a number of cases. If you want to restore default...
hp brio ba300, ba410, quick user's guide
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... processor unit (CPU), keyboard, mouse, and Hewlett-Packard accessories inside the system unit at time of purchase-such as external storage subsystems, monitors, printers, and other peripherals and accessories added at a later stage-are covered by this product configured as may contain remanufactured parts (equivalent to the system unit-such as video adapters, mass storage devices, and interface controllers-are covered by HP; (c) unauthorized repair, maintenance, modification or misuse; (d) operation...
... processor unit (CPU), keyboard, mouse, and Hewlett-Packard accessories inside the system unit at time of purchase-such as external storage subsystems, monitors, printers, and other peripherals and accessories added at a later stage-are covered by this product configured as may contain remanufactured parts (equivalent to the system unit-such as video adapters, mass storage devices, and interface controllers-are covered by HP; (c) unauthorized repair, maintenance, modification or misuse; (d) operation...
hp brio ba300, ba410, quick user's guide
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... B HP Vectra VL models HP BA410 and HP Vectras models not ending with chlorine Part Number 5970-5190-EN Printed 09/2001 If You Have a Problem: • Check you have your product receipt • Run HP e-DiagTools (refer to page 13) • Check your Warranty Entitlement (see above) • Contact your HP Authorized Service Provider Paper not bleached with B HP Vectra VL models 3-year international limited hardware...
... B HP Vectra VL models HP BA410 and HP Vectras models not ending with chlorine Part Number 5970-5190-EN Printed 09/2001 If You Have a Problem: • Check you have your product receipt • Run HP e-DiagTools (refer to page 13) • Check your Warranty Entitlement (see above) • Contact your HP Authorized Service Provider Paper not bleached with B HP Vectra VL models 3-year international limited hardware...
hp brio ba410, user guide
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...; Using Windows • Fixing problems with your preloaded software including operating system, drivers and utilities. HP Brio Assist CD-ROMs Used for information on how to get more information. for a full system recovery or alternative OS installation. Your PC's Online HP Brio Center HP Brio Center - HP Brio Information Roadmap HP Brio Guide The HP Brio Guide (this manual) will help you: • Set up and begin using your HP Brio PC for the first time • Troubleshoot your PC • Upgrade and replace components...
...; Using Windows • Fixing problems with your preloaded software including operating system, drivers and utilities. HP Brio Assist CD-ROMs Used for information on how to get more information. for a full system recovery or alternative OS installation. Your PC's Online HP Brio Center HP Brio Center - HP Brio Information Roadmap HP Brio Guide The HP Brio Guide (this manual) will help you: • Set up and begin using your HP Brio PC for the first time • Troubleshoot your PC • Upgrade and replace components...
hp brio ba410, user guide
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... PC. Ö The device boot order is a configuration problem with a known working memory module (see page 51). The Power-On Self Test Detects an Error An on-screen error message or more specific troubleshooting information, refer to "My HP Brio Detects an Error at Startup" on beep codes. Have you have not made any changes to page 35 for a non-bootable floppy disk in the Setup 1 program 2 3 Enter the Setup program by pressing F2...
... PC. Ö The device boot order is a configuration problem with a known working memory module (see page 51). The Power-On Self Test Detects an Error An on-screen error message or more specific troubleshooting information, refer to "My HP Brio Detects an Error at Startup" on beep codes. Have you have not made any changes to page 35 for a non-bootable floppy disk in the Setup 1 program 2 3 Enter the Setup program by pressing F2...
hp brio ba410, user guide
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... monitor is an image during start-up. ensure it is plugged into the monitor The monitor (video) cable is working grounded power outlet and into a working properly Ö For Windows 2000, when prompted, press F8 and then start the HP Brio in safe mode. The HP Brio opening screen is on the Settings button. Hardware Problems The Monitor Doesn't Work Properly The HP Brio's power indicator light works but then the screen goes blank Have you checked that... The monitor is switched ON (LED is displayed...
... monitor is an image during start-up. ensure it is plugged into the monitor The monitor (video) cable is working grounded power outlet and into a working properly Ö For Windows 2000, when prompted, press F8 and then start the HP Brio in safe mode. The HP Brio opening screen is on the Settings button. Hardware Problems The Monitor Doesn't Work Properly The HP Brio's power indicator light works but then the screen goes blank Have you checked that... The monitor is switched ON (LED is displayed...
hp brio ba410, user guide
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... downloaded from the drive (during startup. For more information on ). 28 Hardware Problems The DVD Drive Doesn't Play DVD Video Have you insert in the Setup program, accessed by pressing F2 during a power failure for example, when the power comes back on using the latest drivers. You have enabled DMA mode on your DVD drive have difficulty removing a disc from the HP Brio support Web site at: www.hp.com/go/briosupport. These can use the manual eject button...
... downloaded from the drive (during startup. For more information on ). 28 Hardware Problems The DVD Drive Doesn't Play DVD Video Have you insert in the Setup program, accessed by pressing F2 during a power failure for example, when the power comes back on using the latest drivers. You have enabled DMA mode on your DVD drive have difficulty removing a disc from the HP Brio support Web site at: www.hp.com/go/briosupport. These can use the manual eject button...
hp brio ba410, user guide
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... Have you checked that Integrated I/O Ports ÖParallel Port is not disabled in the File menu. • Print out a test page to Enter Setup appears, press the F2 key. How Ö • Check that ... The driver for it in Network Neighborhood, clicking on the printer's icon, then clicking on Install in the Advanced menu. Hardware Problems The Printer Doesn't Work The Printer Will Not Print...
... Have you checked that Integrated I/O Ports ÖParallel Port is not disabled in the File menu. • Print out a test page to Enter Setup appears, press the F2 key. How Ö • Check that ... The driver for it in Network Neighborhood, clicking on the printer's icon, then clicking on Install in the Advanced menu. Hardware Problems The Printer Doesn't Work The Printer Will Not Print...
hp brio ba410, user guide
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... Settings Á Control Panel from the support Web site: www.hp.com/go/briosupport. Any POST errors will help HP support deal with your monitor screen or signalled by pressing F2 during boot (Power-On Self Test). This will be displayed on your problem quickly and efficiently: Model number Serial number RAM • Number of megabytes installed Write down exact text of the problem Frequency Run OK? Question or Problem How often has the problem occurred? Run...
... Settings Á Control Panel from the support Web site: www.hp.com/go/briosupport. Any POST errors will help HP support deal with your monitor screen or signalled by pressing F2 during boot (Power-On Self Test). This will be displayed on your problem quickly and efficiently: Model number Serial number RAM • Number of megabytes installed Write down exact text of the problem Frequency Run OK? Question or Problem How often has the problem occurred? Run...
hp brio ba410, user guide
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... clear CMOS and Passwords: 1 Remove the PC's main cover. Switch block 74 Clearing CMOS settings may help you resolve some common problems. For example: • when you cannot gain access to the PC's Setup program. Clearing Your PC's CMOS (BIOS) Settings Clearing Your PC's CMOS (BIOS) Settings CMOS is a chip that keeps a record of installed components when your PC and clearing CMOS manually. Manually Clearing CMOS and Passwords You should clear CMOS manually when you need to clear passwords to have full access to exit Setup saving changes...
... clear CMOS and Passwords: 1 Remove the PC's main cover. Switch block 74 Clearing CMOS settings may help you resolve some common problems. For example: • when you cannot gain access to the PC's Setup program. Clearing Your PC's CMOS (BIOS) Settings Clearing Your PC's CMOS (BIOS) Settings CMOS is a chip that keeps a record of installed components when your PC and clearing CMOS manually. Manually Clearing CMOS and Passwords You should clear CMOS manually when you need to clear passwords to have full access to exit Setup saving changes...
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Clearing Your PC's CMOS (BIOS) Settings Switch Switch function: 1 CMOS OFF = normal (default) ON = clear CMOS and reload default values in Setup 2 Password OFF = enabled (default) ON = disabled/clear User and Administrator passwords 3 Reserved OFF = default 4 Reserved OFF = default 2 Change the position of switch 1 to ON to enter the Setup program when prompted. Set switch 2 to OFF if you want to clear passwords only, set switch 1 to ON. Note that other BIOS settings will remain unchanged. 3 Replace the main cover and reconnect the power cord. 4 Switch on Setup, refer...
Clearing Your PC's CMOS (BIOS) Settings Switch Switch function: 1 CMOS OFF = normal (default) ON = clear CMOS and reload default values in Setup 2 Password OFF = enabled (default) ON = disabled/clear User and Administrator passwords 3 Reserved OFF = default 4 Reserved OFF = default 2 Change the position of switch 1 to ON to enter the Setup program when prompted. Set switch 2 to OFF if you want to clear passwords only, set switch 1 to ON. Note that other BIOS settings will remain unchanged. 3 Replace the main cover and reconnect the power cord. 4 Switch on Setup, refer...
hp brio ba410, user guide
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... for assistance for telephone assistance not covered by the HP Hardware Warranty, no charge will attempt to page 98 for basic configuration, setup, and troubleshooting of your hardware product during the product warranty period under the following conditions: • You may request support for contact telephone numbers). 91 If your problem is available for your hardware product outside of the warranty...
... for assistance for telephone assistance not covered by the HP Hardware Warranty, no charge will attempt to page 98 for basic configuration, setup, and troubleshooting of your hardware product during the product warranty period under the following conditions: • You may request support for contact telephone numbers). 91 If your problem is available for your hardware product outside of the warranty...
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Status Index B battery replacing 69 beep codes 35 BIOS configuring your PC 76 setting system defaults 73 updating 76 boot device priority 73 C cables in the PC 57 cards installing 66 CD-ROM, CD-RW installing 62 clearing CMOS 74 CMOS 74 configuring your PC 76 connecting keyboard 3 monitor 3 mouse 3 power cords 3 connectors in the PC 57 cover removing 49, 51, 53 replacing 49, 53, 54 D DVD installing 62 recommended configuration 28 E e-DiagTools features 42 running 42 errors at startup 35 beeps 35 POST 35 expansion cards installing 66...
Status Index B battery replacing 69 beep codes 35 BIOS configuring your PC 76 setting system defaults 73 updating 76 boot device priority 73 C cables in the PC 57 cards installing 66 CD-ROM, CD-RW installing 62 clearing CMOS 74 CMOS 74 configuring your PC 76 connecting keyboard 3 monitor 3 mouse 3 power cords 3 connectors in the PC 57 cover removing 49, 51, 53 replacing 49, 53, 54 D DVD installing 62 recommended configuration 28 E e-DiagTools features 42 running 42 errors at startup 35 beeps 35 POST 35 expansion cards installing 66...
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... replacing battery 69 CD-ROM, CD-RW 62 cover 49, 53 floppy drive 59 hard drive 60 power supply 67 processor 58 system board 55 S starting the PC 10 startup errors 35 startup problems 35 support 79 system board replacing 55 T technical characteristics 77 troubleshooting HP Brio Center 15 what to do first 18 U updating BIOS 76 upgrading your PC 47 using CD-RW 14 DVD 14 HP Setup program 45 keyboard 14 modem 14 mouse 14 Using Your HP Brio PC 14 W warranty 79, 86 Windows setting...
... replacing battery 69 CD-ROM, CD-RW 62 cover 49, 53 floppy drive 59 hard drive 60 power supply 67 processor 58 system board 55 S starting the PC 10 startup errors 35 startup problems 35 support 79 system board replacing 55 T technical characteristics 77 troubleshooting HP Brio Center 15 what to do first 18 U updating BIOS 76 upgrading your PC 47 using CD-RW 14 DVD 14 HP Setup program 45 keyboard 14 modem 14 mouse 14 Using Your HP Brio PC 14 W warranty 79, 86 Windows setting...
hp brio ba410, user guide
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... Keyboard and Mouse India & Latin America (part numbers ending with "B"): 1 year Next Business Day Onsite 1 year Exchange Keyboard and Mouse For instructions on how to the customer in the online HP Brio Center • Check you first contacted your HP Customer Care Center. For HP Customer Care Centers www.hp.com/go/briosupport and select ASSISTANCE. If You Have a Problem: • Check the troubleshooting information in this manual...
... Keyboard and Mouse India & Latin America (part numbers ending with "B"): 1 year Next Business Day Onsite 1 year Exchange Keyboard and Mouse For instructions on how to the customer in the online HP Brio Center • Check you first contacted your HP Customer Care Center. For HP Customer Care Centers www.hp.com/go/briosupport and select ASSISTANCE. If You Have a Problem: • Check the troubleshooting information in this manual...