User Guide
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...the printer's email address 87 Turn off HP ePrint...87 Printer Apps...87 Use Printer Apps...87 Manage Printer Apps...87 Turn off Printer Apps...88 Remove Web Services...88 8 Work with ink cartridges Information on ink cartridges and the printhead 89 Check the estimated ink levels 90... Print with one or more depleted cartridges 90 Replace the ink cartridges...90 Store printing supplies...92 Usage information collection...92 9 Solve a problem HP support...94 Obtain electronic support...95 HP support by phone...95 Before...
...the printer's email address 87 Turn off HP ePrint...87 Printer Apps...87 Use Printer Apps...87 Manage Printer Apps...87 Turn off Printer Apps...88 Remove Web Services...88 8 Work with ink cartridges Information on ink cartridges and the printhead 89 Check the estimated ink levels 90... Print with one or more depleted cartridges 90 Replace the ink cartridges...90 Store printing supplies...92 Usage information collection...92 9 Solve a problem HP support...94 Obtain electronic support...95 HP support by phone...95 Before...
User Guide
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... server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the printhead...150 Reinstall the printhead...150 Understand the network configuration page 152 Clear jams...154 Clear paper jams...
... server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the printhead...150 Reinstall the printhead...150 Understand the network configuration page 152 Clear jams...154 Clear paper jams...
User Guide
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Environmental product stewardship program 180 Paper use...180 Plastics...180 Material safety data sheets 180 Recycling program...180 HP inkjet supplies recycling program 180 Disposal of waste equipment by users in private households in the European Union.....181 Power ...users 182 RoHS notices (China only 183 RoHS notices (Ukraine only 183 Third-party licenses...184 B HP supplies and accessories Order printing supplies online 193 Supplies...193 Ink cartridges and printheads 193 HP media...194 C Additional fax setup Set up faxing (parallel phone systems 195 Select the correct fax...
Environmental product stewardship program 180 Paper use...180 Plastics...180 Material safety data sheets 180 Recycling program...180 HP inkjet supplies recycling program 180 Disposal of waste equipment by users in private households in the European Union.....181 Power ...users 182 RoHS notices (China only 183 RoHS notices (Ukraine only 183 Third-party licenses...184 B HP supplies and accessories Order printing supplies online 193 Supplies...193 Ink cartridges and printheads 193 HP media...194 C Additional fax setup Set up faxing (parallel phone systems 195 Select the correct fax...
User Guide
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... the days and time you can first print just the odd pages, flip the pages over, and then print just the even pages. HP has provided these features resume. To configure this period of time, the printer will save energy during the night and weekends. CAUTION...Friday. Never turn on ways to providing quality products in an environmentally sound manner. Draft setting uses less ink. • Do not clean the printhead unnecessarily. Eco Hewlett-Packard is committed to assess and reduce the impact of your printing choices. To configure this product. After the printer has been...
... the days and time you can first print just the odd pages, flip the pages over, and then print just the even pages. HP has provided these features resume. To configure this period of time, the printer will save energy during the night and weekends. CAUTION...Friday. Never turn on ways to providing quality products in an environmentally sound manner. Draft setting uses less ink. • Do not clean the printhead unnecessarily. Eco Hewlett-Packard is committed to assess and reduce the impact of your printing choices. To configure this product. After the printer has been...
User Guide
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Printing supplies area 43 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead latch 4 Printhead Back view 1 Fax port (1-LINE ) 2 Fax port (2-EXT) 3 Ethernet network port 4 Rear universal serial bus (USB) port 5 Power input 6 Automatic two-sided printing accessory (duplexer) Understand the printer parts 13
Printing supplies area 43 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead latch 4 Printhead Back view 1 Fax port (1-LINE ) 2 Fax port (2-EXT) 3 Ethernet network port 4 Rear universal serial bus (USB) port 5 Power input 6 Automatic two-sided printing accessory (duplexer) Understand the printer parts 13
User Guide
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...after each fax you require printed confirmation that a confirmation report is not printed for each transaction. A confirmation message that the printhead and ink cartridges are not legible, you scan the fax to enable fax confirmation before sending any faxes. This means that ... condition and installed properly. For more information, see Printer management tools. these instructions to send from the control panel or the HP software. Use reports 81 A confirmation message indicating whether a fax was successfully sent appears briefly on the Fax Sent Confirmation report ...
...after each fax you require printed confirmation that a confirmation report is not printed for each transaction. A confirmation message that the printhead and ink cartridges are not legible, you scan the fax to enable fax confirmation before sending any faxes. This means that ... condition and installed properly. For more information, see Printer management tools. these instructions to send from the control panel or the HP software. Use reports 81 A confirmation message indicating whether a fax was successfully sent appears briefly on the Fax Sent Confirmation report ...
User Guide
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...from occurring to the printer: ƕ Make sure you leave the ink cartridges and printhead installed. ƕ The printer must be placed on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original ... not intended for first time installation. • CAUTION: HP recommends that you need to turn off . • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. This wastes ink and shortens the life of internal...
...from occurring to the printer: ƕ Make sure you leave the ink cartridges and printhead installed. ƕ The printer must be placed on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original ... not intended for first time installation. • CAUTION: HP recommends that you need to turn off . • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. This wastes ink and shortens the life of internal...
User Guide
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... If a color cartridge is depleted, output is used. Replace the ink cartridges NOTE: For information on recycling used ink supplies, see www.hp.com/go/inkusage. In addition, some residual ink is left in the cartridge after it is in grayscale. However, printing with ink cartridges ... a new ink cartridge available before removing the old ink cartridge. Chapter 8 Related topics • Check the estimated ink levels • Printhead maintenance Check the estimated ink levels You can operate with one or more depleted cartridges The printer can check the estimated ink levels from the...
... If a color cartridge is depleted, output is used. Replace the ink cartridges NOTE: For information on recycling used ink supplies, see www.hp.com/go/inkusage. In addition, some residual ink is left in the cartridge after it is in grayscale. However, printing with ink cartridges ... a new ink cartridge available before removing the old ink cartridge. Chapter 8 Related topics • Check the estimated ink levels • Printhead maintenance Check the estimated ink levels You can operate with one or more depleted cartridges The printer can check the estimated ink levels from the...
User Guide
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... the color-coded letters for help, slide the ink cartridge into the empty slot until the print carriage stops moving before proceeding. 3. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to replace... is securely installed in the slot. Remove the new ink cartridge from the slot. 4. Press the front of the HP website are missing. Doing so could cause the printhead or ink cartridges to be incorrectly seated, which can cause errors or print quality problems. The latch must remain down ...
... the color-coded letters for help, slide the ink cartridge into the empty slot until the print carriage stops moving before proceeding. 3. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to replace... is securely installed in the slot. Remove the new ink cartridge from the slot. 4. Press the front of the HP website are missing. Doing so could cause the printhead or ink cartridges to be incorrectly seated, which can cause errors or print quality problems. The latch must remain down ...
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... first installed, the date when the cartridge was last used, the number of time. HP partners who assist in order to turn off . Related topics Ink cartridges and printheads Store printing supplies Ink cartridges can render the chip inoperable. If you can be used ...to the anonymous information on the memory chip. This information helps HP design future printers to this cartridge might have occurred,...
... first installed, the date when the cartridge was last used, the number of time. HP partners who assist in order to turn off . Related topics Ink cartridges and printheads Store printing supplies Ink cartridges can render the chip inoperable. If you can be used ...to the anonymous information on the memory chip. This information helps HP design future printers to this cartridge might have occurred,...
User Guide
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...management problems • Troubleshoot installation issues • Understand the Printer Status Report • Printhead maintenance • Understand the network configuration page • Clear jams HP support If you have a problem, follow these steps 1. Check the documentation that are ... wireless problems • Configure your firewall software to work with the printer. 2. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed ...
...management problems • Troubleshoot installation issues • Understand the Printer Status Report • Printhead maintenance • Understand the network configuration page • Clear jams HP support If you have a problem, follow these steps 1. Check the documentation that are ... wireless problems • Configure your firewall software to work with the printer. 2. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed ...
User Guide
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...utilities that protects a computer from intrusion. Solve printer problems 99 If cleaning the printhead does not solve the problem, contact HP support. Go to print after the computer reboots. Try to www.hp.com/go/customercare. If there is a problem communicating with the printer might ... turned off when printing, an alert message should appear on your country/ region, and then click Contact HP for information on calling for more information, see Clean the printhead. Check the cable connections • Make sure both ends of the USB cable or Ethernet cable are ...
...utilities that protects a computer from intrusion. Solve printer problems 99 If cleaning the printhead does not solve the problem, contact HP support. Go to print after the computer reboots. Try to www.hp.com/go/customercare. If there is a problem communicating with the printer might ... turned off when printing, an alert message should appear on your country/ region, and then click Contact HP for information on calling for more information, see Clean the printhead. Check the cable connections • Make sure both ends of the USB cable or Ethernet cable are ...
User Guide
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...cartridges, see Replace the ink cartridges. NOTE: While ink cartridges are not damaged when left a cartridge out of the printer, the printhead does need to replace the ink cartridges until you have a new ink cartridge available before removing the old ink cartridge. Leaving one...printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are not...
...cartridges, see Replace the ink cartridges. NOTE: While ink cartridges are not damaged when left a cartridge out of the printer, the printhead does need to replace the ink cartridges until you have a new ink cartridge available before removing the old ink cartridge. Leaving one...printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are not...
User Guide
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...problem with the printer. Solution 3: Contact HP support Solution: Contact HP support for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of the printhead. Go to protect the printhead. The printhead may need to your country/region, and... then click Contact HP for information on the printer. Wait until the (Power button) light goes out before turning...
...problem with the printer. Solution 3: Contact HP support Solution: Contact HP support for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of the printhead. Go to protect the printhead. The printhead may need to your country/region, and... then click Contact HP for information on the printer. Wait until the (Power button) light goes out before turning...
User Guide
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...slots empty for an extended period of printed documents. NOTE: The printer can happen if the paper is set up and in damage to the printhead during printing, the ink might have all cartridges installed at all times after the printer is raised, wrinkled, or very thick, such as dark... Cause: The ink cartridges might be smeared. Solution 3: Check the paper loaded in grayscale. When you have noticed poor print quality, clean the printhead. If this did not solve the issue, try the next solution. Do not leave the ink cartridge outside of the printer for an extended period...
...slots empty for an extended period of printed documents. NOTE: The printer can happen if the paper is set up and in damage to the printhead during printing, the ink might have all cartridges installed at all times after the printer is raised, wrinkled, or very thick, such as dark... Cause: The ink cartridges might be smeared. Solution 3: Check the paper loaded in grayscale. When you have noticed poor print quality, clean the printhead. If this did not solve the issue, try the next solution. Do not leave the ink cartridge outside of the printer for an extended period...
User Guide
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... • Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report button. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. Do not remove the depleted cartridge ...until you are unhappy with the quality of the previous steps have helped, contact HP support to replace the printhead. Align the printhead. Cause: Print quality problems can have a new ink cartridge available to make sure they are seen on the Print ...
... • Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report button. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. Do not remove the depleted cartridge ...until you are unhappy with the quality of the previous steps have helped, contact HP support to replace the printhead. Align the printhead. Cause: Print quality problems can have a new ink cartridge available to make sure they are seen on the Print ...
User Guide
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... is loaded in the tray is not curled. otherwise, printed pages may fall off the printer. Cause: There was a problem with the printhead. Uncurl paper by bending it in the tray for the media size you correct many common printer problems. If prompted, choose your country/region... direction of the curl. Also make sure the guides are set to : www.hp.com/go /customercare for information and utilities that can help you are loading. Solution 7: Contact HP support Solution: Contact HP support for service. This website provides information and utilities that is working correctly. Media...
... is loaded in the tray is not curled. otherwise, printed pages may fall off the printer. Cause: There was a problem with the printhead. Uncurl paper by bending it in the tray for the media size you correct many common printer problems. If prompted, choose your country/region... direction of the curl. Also make sure the guides are set to : www.hp.com/go /customercare for information and utilities that can help you are loading. Solution 7: Contact HP support Solution: Contact HP support for service. This website provides information and utilities that is working correctly. Media...
User Guide
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...the minimum system requirements. Solve network problems General network troubleshooting • If you are unable to perform a complete uninstallation of the printhead and ink cartridges are firmly installed in their correct, color-coded slot. The printer cannot work if they are not all of ..., see System requirements • In the Windows Device Manager, make sure that the printhead latch is connected securely to both the printer and to use the installation CD that contains the correct HP software for damage. Chapter 9 Check the hardware connections • Make sure that any...
...the minimum system requirements. Solve network problems General network troubleshooting • If you are unable to perform a complete uninstallation of the printhead and ink cartridges are firmly installed in their correct, color-coded slot. The printer cannot work if they are not all of ..., see System requirements • In the Windows Device Manager, make sure that the printhead latch is connected securely to both the printer and to use the installation CD that contains the correct HP software for damage. Chapter 9 Check the hardware connections • Make sure that any...
User Guide
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...persist after you load paper. Touch (right arrow), and then select Setup. 3. Printhead maintenance If you are two stages of cleaning. For more information, see HP support. Before cleaning the printhead, make sure you complete both stages of cleaning, try aligning the printer. Click... Printer Preferences, click Maintenance Tasks, and then click Clean Printheads. 3. Printhead maintenance 149 Each stage lasts about two ...
...persist after you load paper. Touch (right arrow), and then select Setup. 3. Printhead maintenance If you are two stages of cleaning. For more information, see HP support. Before cleaning the printhead, make sure you complete both stages of cleaning, try aligning the printer. Click... Printer Preferences, click Maintenance Tasks, and then click Clean Printheads. 3. Printhead maintenance 149 Each stage lasts about two ...
User Guide
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...(EWS) 1. Click Printer Preferences, click Maintenance Tasks, and then click Align Printhead. 3. To align the printhead from the control panel 1. Open HP Utility. In the Information And Support section, click Clean Printheads. 3. Click Clean, and then follow the onscreen instructions. Open the EWS... to resolve the message. To align the printhead from HP Utility (Mac OS X) 1. Click Align Printhead and follow the onscreen instructions. Reinstall the printhead NOTE: This procedure should only be performed when a Missing or Failed Printhead message has been seen and the printer has...
...(EWS) 1. Click Printer Preferences, click Maintenance Tasks, and then click Align Printhead. 3. To align the printhead from the control panel 1. Open HP Utility. In the Information And Support section, click Clean Printheads. 3. Click Clean, and then follow the onscreen instructions. Open the EWS... to resolve the message. To align the printhead from HP Utility (Mac OS X) 1. Click Align Printhead and follow the onscreen instructions. Reinstall the printhead NOTE: This procedure should only be performed when a Missing or Failed Printhead message has been seen and the printer has...