HP Chromebook 14 inch 14a-na1000 Support and Manuals
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Popular HP Chromebook 14 inch 14a-na1000 Manual Pages
Maintenance and Service Guide - Page 2
... of your seller. and/or other countries. SDHC, SDXC, and microSD are set forth in the U.S. First Edition: June 2021
Document Part Number: M74093-001
Product notice
This guide describes features that are common to be liable for HP products and services are trademarks or registered trademarks of the computer, please contact your seller. For...
Maintenance and Service Guide - Page 6
...49 Resetting ...49 Recovering ...49 Installing the Chromebook Recovery Utility 50 Creating recovery media ...50 Recovering the Chrome operating system 50 Setting up your computer after a reset or recovery 51 Erasing and reformatting the recovery media ...51
7 Specifications ...52 Computer specifications ...52 Display specifications ...52
8 Power cord set requirements ...54 Requirements for all...
Maintenance and Service Guide - Page 7
... Product components and their descriptions
Category
Description
Product Name
HP Chromebook™ 14a
Model numbers: 14a-na0xxx, 14a-na1xxx
CTO Model: 14at-na000, 14at-na100
Processor
Intel® Pentium&#... 6 W; Intel UHD Graphics)
Graphics
Internal graphics
Intel UHD Graphics
Supports HD Decode, DX12, and HDMI
Display
35.6 cm (14.0 in), WLED, slim (3.0 mm), narrow bezel, 45% NTSC...
Maintenance and Service Guide - Page 15
... to exit Sleep (select products only).
● When the computer is in this information before you troubleshoot system problems or travel internationally with the computer. Table 2-7 Service label components Component (1) Serial number (2) Product ID (3) HP product name and model number
Labels 9 If the computer has stopped responding and shutdown procedures are ineffective, press and hold...
Maintenance and Service Guide - Page 17
... table to http://partsurfer.hp.com, select your country or region, and then follow the on the service tag at the bottom of your computer, including model, serial number, product key, and length of warranty, are available for your computer, go to determine the spare parts that are on -screen instructions.
3 Illustrated parts catalog
Use this...
Maintenance and Service Guide - Page 31
... button light turns white to www.hp.com. 2.
Technical bulletins
To locate technical bulletins: 1. Go to open.
2.
Repair professionals
To locate repair professionals: 1. Accessing support information 25 Turn on the computer and allow the operating system to support.google.com/chrome.
2.
Select Support & Troubleshooting. 4. Component and diagnosis information, failure To...
Maintenance and Service Guide - Page 32
...: Components described in Hibernation, turn the
computer on the service tag at the bottom of your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. NOTE: HP continually improves and changes product parts. You must remove, replace, or loosen as many as 46 screws when you...
Maintenance and Service Guide - Page 35
Before removing the WLAN module, follow these steps:
1. Remove the WLAN module:
Component replacement procedures 29 Table 5-3 WLAN module descriptions and part numbers
Description Realtek RTL8822CE 802.11b/g/n/a/ac (2 × 2) MU-MIMO supported and Bluetooth 5.0 Intel Wi-Fi 6 AX201-W + Bluetooth 5 (non-vPro)
Spare part number L44796-005 L92724-005
IMPORTANT: To prevent an unresponsive system...
Maintenance and Service Guide - Page 55
...problem is recognized as the owner account. 5. A recovery reinstalls the operating system, software programs, and original factory settings. A system recovery does not affect Google Accounts and data synced to http://www.support... Recovery permanently erases everything on -screen instructions to reset your computer, and sign in with the Chromebook Recovery Utility. Resetting
A factory reset ...
Maintenance and Service Guide - Page 63
...
electrostatic discharge 18, 19 Chromebook Recovery Utility,
installing 50 cleaning your computer 22
caring for wood veneer 24 disinfecting 23 HP Easy Clean 22 removing dirt and debris 22 components display 6 keyboard area 7 left side 5 right side 4 computer major components 11 computer specifications 52
D display
specifications 52
display assembly subcomponents 14
E electrostatic discharge (ESD...
User Guide - Page 2
...installing, copying, downloading, or otherwise using any further information or to the refund policy of the HP End User License Agreement (EULA).
If you agree to most models.
First Edition: June 2021
Document Part Number: M74094-001
Product notice
This guide... seller.
Chrome, Chrome OS, Chromebook, Google, and Google Drive are... (hardware and software) within 14 days for a full refund ...
User Guide - Page 13
... you contact support. Refer to the illustration that you might need when you troubleshoot system problems or travel internationally with the computer. Increases speaker volume incrementally as long as you hold down the key. Labels can be asked for the labels described in paper form or imprinted on the product. Your service label will...
User Guide - Page 20
... check to Google Drive.
14 Chapter 5 Backing up, resetting, and recovering
After you complete the reset, you can perform a recovery. Recovering
When your Chrome OS™ doesn't work properly. ● You want to reset your computer in with the Chromebook Recovery Utility. A recovery reinstalls the operating system, software programs, and original factory settings.
User Guide - Page 22
... must erase the recovery media to run the Chrome Recovery Utility again or use the Chromebook Recovery Utility to be formatted using a formatting tool provided by your operating system.
16...If an error message is erased, select Done to http://www.support.google.com.
Select the Settings icon, and then select Erase recovery media. 4. The media is complete, perform the initial setup process....
User Guide - Page 23
...
Contents
Setup Instructions
● How to set up the computer
● Help to identify computer components
HP website
● Support information
To access the latest user guide, go to http://www.hp.com/ ● Ordering parts and finding additional help
support, and follow the instructions to http://www.hp.com/go /orderdocuments. More HP resources 17 Then select Manuals.
●...
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