User Guide
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HP Color LaserJet Enterprise MFP X677, X67755, X67765, HP Color LaserJet Enterprise Flow MFP X677, X67755, X67765 - User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information.
HP Color LaserJet Enterprise MFP X677, X67755, X67765, HP Color LaserJet Enterprise Flow MFP X677, X67755, X67765 - User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information.
User Guide
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... Set the sleep timer and configure the printer to use 1 watt or less of power 127 Set the sleep schedule...127 HP Web Jetadmin ...128 Software and firmware updates...128 8 Solve problems ...129 Control panel help system...129 Reset factory settings ...130 Introduction ...130 Method one: Reset factory settings from the printer control panel 130 Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only) ...130 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 130 Printer does not pick up paper...
... Set the sleep timer and configure the printer to use 1 watt or less of power 127 Set the sleep schedule...127 HP Web Jetadmin ...128 Software and firmware updates...128 8 Solve problems ...129 Control panel help system...129 Reset factory settings ...130 Introduction ...130 Method one: Reset factory settings from the printer control panel 130 Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only) ...130 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 130 Printer does not pick up paper...
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...the printer-support website. Table 1-7 Supported operating systems and print drivers Operating system Print driver installed (from the software on the web) Windows 7 SP1, 32-bit and 64-bit The "HP PCL 6" printer-specific print driver is available for Windows Server 2003 in the print driver are supported with this operating system as part of the software installation. Microsoft retired mainstream support for download from the Printer Support page, and then use the Microsoft Add Printer tool to install it . Windows Server 2012, 64-bit The PCL 6 printer-specific print driver...
...the printer-support website. Table 1-7 Supported operating systems and print drivers Operating system Print driver installed (from the software on the web) Windows 7 SP1, 32-bit and 64-bit The "HP PCL 6" printer-specific print driver is available for Windows Server 2003 in the print driver are supported with this operating system as part of the software installation. Microsoft retired mainstream support for download from the Printer Support page, and then use the Microsoft Add Printer tool to install it . Windows Server 2012, 64-bit The PCL 6 printer-specific print driver...
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... web) macOS Catalina v10.15, macOS Big Sur v11.0, macOS Monterey v12.0 To install the print driver, download HP Easy Start from a laptop, tablet, smartphone, or other mobile device. For a current list of available hard-disk space Mobile printing solutions HP offers multiple mobile printing solutions to enable easy printing to accommodate the printer. NOTE: For details on client and server operating systems and for HP UPD driver support for this printer...
... web) macOS Catalina v10.15, macOS Big Sur v11.0, macOS Monterey v12.0 To install the print driver, download HP Easy Start from a laptop, tablet, smartphone, or other mobile device. For a current list of available hard-disk space Mobile printing solutions HP offers multiple mobile printing solutions to enable easy printing to accommodate the printer. NOTE: For details on client and server operating systems and for HP UPD driver support for this printer...
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... information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Order supplies, accessories, and parts Find out how to obtain replacement supplies, accessories, and parts for HP Color LaserJet Enterprise MFP X677. Make sure to replace it off by using a dry cloth and wash the clothes in the toner-cartridge box. The actual toner cartridge life remaining can vary...
... information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Order supplies, accessories, and parts Find out how to obtain replacement supplies, accessories, and parts for HP Color LaserJet Enterprise MFP X677. Make sure to replace it off by using a dry cloth and wash the clothes in the toner-cartridge box. The actual toner cartridge life remaining can vary...
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... the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings. Click the Print button. Automatically print on both sides (macOS) Use this procedure for your printer has an automatic duplexer installed, you install the HP print driver. macOS 10.14 Mojave and later: Click Show Details, click Two-Sided, and then click the Layout menu. Manually print on both sides (macOS) If your print job...
... the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings. Click the Print button. Automatically print on both sides (macOS) Use this procedure for your printer has an automatic duplexer installed, you install the HP print driver. macOS 10.14 Mojave and later: Click Show Details, click Two-Sided, and then click the Layout menu. Manually print on both sides (macOS) If your print job...
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... stored on the printer to Support for printing at a later time or printed privately. Go to print later or print privately Store print jobs in the printer memory for HP Color LaserJet Enterprise MFP X677. From the software program, select the Print option. 2. Instructions are not available on the Web for the print job. ● Edge-To-Edge Printing: Select this option to print close to fit a specific paper size ● Print the first or last pages of printers, and then select...
... stored on the printer to Support for printing at a later time or printed privately. Go to print later or print privately Store print jobs in the printer memory for HP Color LaserJet Enterprise MFP X677. From the software program, select the Print option. 2. Instructions are not available on the Web for the print job. ● Edge-To-Edge Printing: Select this option to print close to fit a specific paper size ● Print the first or last pages of printers, and then select...
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... Web Server works when the printer is not needed to an IP-based network. For more information: HP's all supplies and order new ones ● View and change tray configurations ● View and change the printer control-panel menu configuration ● View and print internal pages ● Receive notification of publication. The HP Embedded Web Server does not support IPX-based printer connections. 7 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for HP Color LaserJet Enterprise MFP...
... Web Server works when the printer is not needed to an IP-based network. For more information: HP's all supplies and order new ones ● View and change tray configurations ● View and change the printer control-panel menu configuration ● View and print internal pages ● Receive notification of publication. The HP Embedded Web Server does not support IPX-based printer connections. 7 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for HP Color LaserJet Enterprise MFP...
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...-party job-statistics services, or enables local serverless device job accounting. Copy/Print tab Refer to search for information on various topics. NOTE: The following are sent from USB Drive menu on the General tab. Default Print Options Restrict Color Configure the default options for all print jobs, including copy jobs and received faxes. Table 7-4 HP Embedded Web Server Copy/Print tab Menu Description Print from USB Drive Settings Manage Stored Jobs Enable or disable the Print from specific software programs. PCL and PostScript Settings Print Quality Adjust the PCL and...
...-party job-statistics services, or enables local serverless device job accounting. Copy/Print tab Refer to search for information on various topics. NOTE: The following are sent from USB Drive menu on the General tab. Default Print Options Restrict Color Configure the default options for all print jobs, including copy jobs and received faxes. Table 7-4 HP Embedded Web Server Copy/Print tab Menu Description Print from USB Drive Settings Manage Stored Jobs Enable or disable the Print from specific software programs. PCL and PostScript Settings Print Quality Adjust the PCL and...
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...Server HP Web Services tab Menu Description Web Services Setup Web Proxy HP JetAdvantage Connect this printer to web-based apps that the security functions are issues enabling HP Web Services or connecting the printer to HP Connected on the printer internal storage. Configure a proxy server if there are running according to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel...
...Server HP Web Services tab Menu Description Web Services Setup Web Proxy HP JetAdvantage Connect this printer to web-based apps that the security functions are issues enabling HP Web Services or connecting the printer to HP Connected on the printer internal storage. Configure a proxy server if there are running according to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel...
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... HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam errors in right door y = jam type (A or D) z = Paper tray. Or z = Fuser mode. Ensure the type and quality of the paper being used meets the HP specifications for the paper loaded. 6. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.B9.yz Jam in the fuser Use the following procedure to cool before clearing jams. 176 Chapter 8 Solve problems...
... HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam errors in right door y = jam type (A or D) z = Paper tray. Or z = Fuser mode. Ensure the type and quality of the paper being used meets the HP specifications for the paper loaded. 6. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.B9.yz Jam in the fuser Use the following procedure to cool before clearing jams. 176 Chapter 8 Solve problems...
User Guide
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....hp.com/support. Make sure the driver settings match the control panel settings. Update the printer firmware Try upgrading the printer firmware. Settings ii. If the page prints correctly, the problem is with the software program from a different software program. Troubleshoot print quality 199 Open and close the paper tray. 2. NOTE: The print driver settings will override any control panel settings. Check the paper type setting on the control panel Check the paper type setting on the control panel to confirm or modify the paper type and size settings for the print job...
....hp.com/support. Make sure the driver settings match the control panel settings. Update the printer firmware Try upgrading the printer firmware. Settings ii. If the page prints correctly, the problem is with the software program from a different software program. Troubleshoot print quality 199 Open and close the paper tray. 2. NOTE: The print driver settings will override any control panel settings. Check the paper type setting on the control panel Check the paper type setting on the control panel to confirm or modify the paper type and size settings for the print job...
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...the Paper/Quality tab. 4. option. 5. Expand the list of paper you are using, and click the OK button. 8. Check the paper type setting (macOS) Check the paper type setting for macOS, and change the setting as needed . 1. By default, the print driver displays the Copies & Pages menu. Click the Print button. NOTE: The print driver settings will override any control panel settings. 1. Click the OK button to print the job. Click the File menu, and then click the Print option. 2. Open the menus drop-down list. 5. Check the paper type setting (Windows) Check the paper type setting for...
...the Paper/Quality tab. 4. option. 5. Expand the list of paper you are using, and click the OK button. 8. Check the paper type setting (macOS) Check the paper type setting for macOS, and change the setting as needed . 1. By default, the print driver displays the Copies & Pages menu. Click the Print button. NOTE: The print driver settings will override any control panel settings. 1. Click the OK button to print the job. Click the File menu, and then click the Print option. 2. Open the menus drop-down list. 5. Check the paper type setting (Windows) Check the paper type setting for...
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..., or province to local standards. This warranty gives you specific legal rights and you will replace software which prove to a condition as warranted, you might not apply to you receive may be entitled to defects in any product to be uninterrupted or error free. A Service and support HP limited warranty statement HP PRODUCT HP Color LaserJet Enterprise MFP X677, X67755, X67765, HP Color LaserJet Enterprise Flow MFP X677, X67755, X67765 DURATION...
..., or province to local standards. This warranty gives you specific legal rights and you will replace software which prove to a condition as warranted, you might not apply to you receive may be entitled to defects in any product to be uninterrupted or error free. A Service and support HP limited warranty statement HP PRODUCT HP Color LaserJet Enterprise MFP X677, X67755, X67765, HP Color LaserJet Enterprise Flow MFP X677, X67755, X67765 DURATION...
User Guide
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... Enterprise Flow MFP X677z HP Color LaserJet Enterprise Flow MFP X677zs HP Color LaserJet Enterprise Flow MFP X677z+ HP Color LaserJet Enterprise MFP X67755dn BOISB-2002-02 HP Color LaserJet Enterprise Flow MFP X67755zs HP Color LaserJet Enterprise Flow MFP X67755z+ HP Color LaserJet Enterprise MFP X67765dn BOISB-2002-02 HP Color LaserJet Enterprise Flow MFP X67765zs HP Color LaserJet Enterprise Flow MFP X67765z+ European Union & United Kingdom Regulatory Notice Products bearing the CE marking and UKCA marking comply with these directives is assigned a regulatory model number...
... Enterprise Flow MFP X677z HP Color LaserJet Enterprise Flow MFP X677zs HP Color LaserJet Enterprise Flow MFP X677z+ HP Color LaserJet Enterprise MFP X67755dn BOISB-2002-02 HP Color LaserJet Enterprise Flow MFP X67755zs HP Color LaserJet Enterprise Flow MFP X67755z+ HP Color LaserJet Enterprise MFP X67765dn BOISB-2002-02 HP Color LaserJet Enterprise Flow MFP X67765zs HP Color LaserJet Enterprise Flow MFP X67765z+ European Union & United Kingdom Regulatory Notice Products bearing the CE marking and UKCA marking comply with these directives is assigned a regulatory model number...
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... X677, HP Color LaserJet Enterprise MFP X677dn, HP Color LaserJet Enterprise Flow MFP X677zs, HP Color LaserJet Enterprise Flow MFP X677z+, HP Color LaserJet Enterprise MFP X67755dn, HP Color LaserJet Enterprise Flow MFP X67755zs, HP Color LaserJet Enterprise Flow MFP X67755z+, HP Color LaserJet Enterprise MFP X67765dn, HP Color LaserJet Enterprise Flow MFP X67765zs, HP Color LaserJet Enterprise Flow MFP X67765z+, laserkirjoitin on the product label. The device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user...
... X677, HP Color LaserJet Enterprise MFP X677dn, HP Color LaserJet Enterprise Flow MFP X677zs, HP Color LaserJet Enterprise Flow MFP X677z+, HP Color LaserJet Enterprise MFP X67755dn, HP Color LaserJet Enterprise Flow MFP X67755zs, HP Color LaserJet Enterprise Flow MFP X67755z+, HP Color LaserJet Enterprise MFP X67765dn, HP Color LaserJet Enterprise Flow MFP X67765zs, HP Color LaserJet Enterprise Flow MFP X67765z+, laserkirjoitin on the product label. The device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user...
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... manually (Windows) 46 E easy-access USB port locating 2 easy-access USB printing 57 edge-to-edge copying 211 electrical specifications 16 electronic hardware recycling 238, 240 Embedded Web Server changing network settings 122 changing printer name 123 opening 122 Embedded Web Server (EWS) assigning passwords 125 features 112 network connection 112 end-of-life disposal 238, 239 energy use, optimizing 127 envelopes orientation 18 orientation, loading 30 envelopes, loading 30 environmental stewardship program 238 Eurasian conformity 247, 251 Explorer, versions supported HP...
... manually (Windows) 46 E easy-access USB port locating 2 easy-access USB printing 57 edge-to-edge copying 211 electrical specifications 16 electronic hardware recycling 238, 240 Embedded Web Server changing network settings 122 changing printer name 123 opening 122 Embedded Web Server (EWS) assigning passwords 125 features 112 network connection 112 end-of-life disposal 238, 239 energy use, optimizing 127 envelopes orientation 18 orientation, loading 30 envelopes, loading 30 environmental stewardship program 238 Eurasian conformity 247, 251 Explorer, versions supported HP...
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... driver settings Job Storage 51 managing network 122 managing the printer overview 112 manual duplex Mac 49 Windows 46 margins, small copying 211 material restrictions 238, 239 Material Safety Data Sheet (MSDS) 238, 243 memory included 8 memory chip, toner cartridge description 220, 231 mercury-free product 238, 239 mobile printing Android devices 54, 57 mobile printing, software supported 13 multiple pages per sheet printing (Mac) 49 printing (Windows) 46 N Near Field Communication printing 54, 55 Netscape Navigator, versions supported HP Embedded Web Server 112 network printer name, changing...
... driver settings Job Storage 51 managing network 122 managing the printer overview 112 manual duplex Mac 49 Windows 46 margins, small copying 211 material restrictions 238, 239 Material Safety Data Sheet (MSDS) 238, 243 memory included 8 memory chip, toner cartridge description 220, 231 mercury-free product 238, 239 mobile printing Android devices 54, 57 mobile printing, software supported 13 multiple pages per sheet printing (Mac) 49 printing (Windows) 46 N Near Field Communication printing 54, 55 Netscape Navigator, versions supported HP Embedded Web Server 112 network printer name, changing...
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... button locating 2 online help, control panel 129 online support 220, 236 operating-environment range printer 16 optimize copy images 211 optimize scanned images 215 orientation envelopes 30 labels 32 other links list HP Embedded Web Server 112, 114, 116 output bin clear jams 137, 182, 183, 187, 191, 194 locating 2 P pages per minute 8 pages per sheet selecting (Mac) 49 selecting (Windows) 46 paper jams 137, 139 loading Tray 1 18 loading Tray 2 24 selecting 199, 202 Tray 1 orientation 18, 20 Tray X orientation 26 paper jams 550-sheet tray 137 document feeder...
... button locating 2 online help, control panel 129 online support 220, 236 operating-environment range printer 16 optimize copy images 211 optimize scanned images 215 orientation envelopes 30 labels 32 other links list HP Embedded Web Server 112, 114, 116 output bin clear jams 137, 182, 183, 187, 191, 194 locating 2 P pages per minute 8 pages per sheet selecting (Mac) 49 selecting (Windows) 46 paper jams 137, 139 loading Tray 1 18 loading Tray 2 24 selecting 199, 202 Tray 1 orientation 18, 20 Tray X orientation 26 paper jams 550-sheet tray 137 document feeder...
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...1 jams 137 loading envelopes 30 locating 2 paper orientation 18, 20 Tray 2 jams 137, 144 loading 24 locating 2 paper orientation 26 Tray 3 locating 2 paper orientation 26 Tray 4 jams 157, 164 locating 2 trays capacity 8 included 8 locating 2 use alternative letterhead mode 29 troubleshooting check toner-cartridge status 199, 200 jams 137, 139 overview 129 paper feed problems 131 troubleshooting tools HP Embedded Web Server 112, 114, 119 two-sided printing settings (Windows) 46 U USB sending to 108 USB port enabling 57, 59 USB storage accessories printing from 57 W warranty customer self repair...
...1 jams 137 loading envelopes 30 locating 2 paper orientation 18, 20 Tray 2 jams 137, 144 loading 24 locating 2 paper orientation 26 Tray 3 locating 2 paper orientation 26 Tray 4 jams 157, 164 locating 2 trays capacity 8 included 8 locating 2 use alternative letterhead mode 29 troubleshooting check toner-cartridge status 199, 200 jams 137, 139 overview 129 paper feed problems 131 troubleshooting tools HP Embedded Web Server 112, 114, 119 two-sided printing settings (Windows) 46 U USB sending to 108 USB port enabling 57, 59 USB storage accessories printing from 57 W warranty customer self repair...