Image-quality troubleshooting guide
Page 10
... 2 Troubleshooting print-quality issues ENWW The problem may be inherent in the driver dialog, and turn on the Maximum detail option (if available). Align the printhead. Select the custom print-quality options in the image. See Using your product. See Using your product. 2. Check that you are using to edit it... If your product. 3. Try to improve the image with the application you are using appropriate print-quality settings. 1. See Using your lines are wrongly colored. Reseat the printhead by removing, and then reinserting it . 2.
... 2 Troubleshooting print-quality issues ENWW The problem may be inherent in the driver dialog, and turn on the Maximum detail option (if available). Align the printhead. Select the custom print-quality options in the image. See Using your product. See Using your product. 2. Check that you are using to edit it... If your product. 3. Try to improve the image with the application you are using appropriate print-quality settings. 1. See Using your lines are wrongly colored. Reseat the printhead by removing, and then reinserting it . 2.
Image-quality troubleshooting guide
Page 11
..., such as Bright Bond. 3. ENWW Lines are some example paper types in Fast mode, try loading the paper as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. Check that the lengths are suitable for your product. Try changing to use less ink...thickness: Plain Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper. 5. 1. Reseat the printhead by removing, and then reinserting it. See Using your product. 2. Align the printhead. See Using your purposes, you have measured your printed lines and find that the paper type selected...
..., such as Bright Bond. 3. ENWW Lines are some example paper types in Fast mode, try loading the paper as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. Check that the lengths are suitable for your product. Try changing to use less ink...thickness: Plain Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper. 5. 1. Reseat the printhead by removing, and then reinserting it. See Using your product. 2. Align the printhead. See Using your purposes, you have measured your printed lines and find that the paper type selected...
Introductory Information
Page 6
... the roll. r Reconnect the power cord and turn on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of the correct color. r Send the same job to install an HP original ink system for optimum system performance. If the problem remains, contact HP Support. Restart it fails again, restart the SULQWHU,IWKHSUREOHP...
... the roll. r Reconnect the power cord and turn on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of the correct color. r Send the same job to install an HP original ink system for optimum system performance. If the problem remains, contact HP Support. Restart it fails again, restart the SULQWHU,IWKHSUREOHP...
User guide
Page 9
... messages ...227 Cannot insert the printhead ...227 The front-panel display recommends reseating or replacing the printhead 227 Clean the printhead ...228 Align the printhead ...228 Printhead status messages ...229 26 Troubleshooting ...general printer issues ...230 The printer will not start ...231 The printer does not print ...231 The printer seems slow ...232 The printer behaves strangely ...232 Communication failures between computer and printer 232 Cannot access the HP...
... messages ...227 Cannot insert the printhead ...227 The front-panel display recommends reseating or replacing the printhead 227 Clean the printhead ...228 Align the printhead ...228 Printhead status messages ...229 26 Troubleshooting ...general printer issues ...230 The printer will not start ...231 The printer does not print ...231 The printer seems slow ...232 The printer behaves strangely ...232 Communication failures between computer and printer 232 Cannot access the HP...
User guide
Page 196
Reseat the printhead by removing and then reinserting it . See Remove the printhead on page 141 and Insert the printhead on page 228. 2. Try the following way: 1. See Align the printhead on page 145. When printing on page 228. 4. Lines are using appropriate print-quality settings. To correct... : 186 Chapter 21 Troubleshooting print-quality issues ENWW See Printing on page 145. Reseat the printhead by removing and then reinserting it . See Remove the printhead on page 141 and Insert the printhead on page 69. 2. Check that you are blurred Humidity can cause ink to...
Reseat the printhead by removing and then reinserting it . See Remove the printhead on page 141 and Insert the printhead on page 228. 2. Try the following way: 1. See Align the printhead on page 145. When printing on page 228. 4. Lines are using appropriate print-quality settings. To correct... : 186 Chapter 21 Troubleshooting print-quality issues ENWW See Printing on page 145. Reseat the printhead by removing and then reinserting it . See Remove the printhead on page 141 and Insert the printhead on page 69. 2. Check that you are blurred Humidity can cause ink to...
User guide
Page 236
25 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert the printhead ● The front-panel display recommends reseating or replacing the printhead ● Clean the printhead ● Align the printhead ● Printhead status messages 226 Chapter 25 Troubleshooting ink cartridge and printhead issues ENWW
25 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert the printhead ● The front-panel display recommends reseating or replacing the printhead ● Clean the printhead ● Align the printhead ● Printhead status messages 226 Chapter 25 Troubleshooting ink cartridge and printhead issues ENWW
User guide
Page 237
... the slot. 3. Check that the printhead is not compatible with the letter or letters marking the cartridge label right- Check that you have the correct type of compatible cartridges. ● Non-HP: The cartridge is the same color as the label on page 145. CAUTION: ...Never clean inside the ink cartridge slots. Cannot insert the printhead 1. The front-panel display recommends reseating or replacing the printhead 1. Ink cartridge status messages These are the...
... the slot. 3. Check that the printhead is not compatible with the letter or letters marking the cartridge label right- Check that you have the correct type of compatible cartridges. ● Non-HP: The cartridge is the same color as the label on page 145. CAUTION: ...Never clean inside the ink cartridge slots. Cannot insert the printhead 1. The front-panel display recommends reseating or replacing the printhead 1. Ink cartridge status messages These are the...
User guide
Page 239
... let it is not correctly installed in printing. ● Non-HP ink: Ink from a used, refilled, or counterfeit ink cartridge has passed through the printhead. See the limited warranty document provided with a working normally, with a new printhead, see The front-panel display recommends reseating or replacing the printhead on page 145. ● Replacement incomplete: The...
... let it is not correctly installed in printing. ● Non-HP ink: Ink from a used, refilled, or counterfeit ink cartridge has passed through the printhead. See the limited warranty document provided with a working normally, with a new printhead, see The front-panel display recommends reseating or replacing the printhead on page 145. ● Replacement incomplete: The...
User guide
Page 246
... the cartridge. Replace the cartridge. Insert a printhead. Restart the printhead replacement process. If the problem remains, contact HP Support; See Handling ink cartridges and printhead on page 136. If necessary, insert a new printhead. See Handling ink cartridges and printhead on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of warranty Printhead replacement incomplete. Table 27-1 Text messages...
... the cartridge. Replace the cartridge. Insert a printhead. Restart the printhead replacement process. If the problem remains, contact HP Support; See Handling ink cartridges and printhead on page 136. If necessary, insert a new printhead. See Handling ink cartridges and printhead on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of warranty Printhead replacement incomplete. Table 27-1 Text messages...
User guide
Page 247
Table 27-1 Text messages (continued) Message Replace incorrect [color] cartridge Reseat [color] cartridge Recommendation Replace the cartridge. Table 27-2 Numerical error codes Error code Recommendation 05.5:10 Update the printer's BIOS. 08:04 Restart the printer.... Update the firmware on page 136. Resend the job from the scanner and try again. 09:02 Calibrate the scanner. See Handling ink cartridges and printhead on page 151. 39.1:01 Roll 1 has been unexpectedly unloaded. Reload the roll. 39.2:01 Roll 2 has been unexpectedly unloaded. ENWW 237 Remove and reinsert...
Table 27-1 Text messages (continued) Message Replace incorrect [color] cartridge Reseat [color] cartridge Recommendation Replace the cartridge. Table 27-2 Numerical error codes Error code Recommendation 05.5:10 Update the printer's BIOS. 08:04 Restart the printer.... Update the firmware on page 136. Resend the job from the scanner and try again. 09:02 Calibrate the scanner. See Handling ink cartridges and printhead on page 151. 39.1:01 Roll 1 has been unexpectedly unloaded. Reload the roll. 39.2:01 Roll 2 has been unexpectedly unloaded. ENWW 237 Remove and reinsert...
User guide
Page 265
...PostScript upgrade 167 power on/off 13 power specifications 249 preferences, Windows driver 34 preview a print 78 print from Embedded Web Server 71 HP Utility 71 printer driver 73 USB flash drive 70 Print from in-OS 94 print from iOS with AirPrint 84 print from mobile 92 ... 140 align 228 cannot insert 227 clean; purge 228 insert 145 order 166 remove 141 replace, reseat 227 specification 246 status 140 status messages 229 printhead cleaner specification 246 printing 69 printing resolutions 246 Proactive Support 242 protect a roll 83 protocols, network 39 Proxy Server settings 42 Q quality, high...
...PostScript upgrade 167 power on/off 13 power specifications 249 preferences, Windows driver 34 preview a print 78 print from Embedded Web Server 71 HP Utility 71 printer driver 73 USB flash drive 70 Print from in-OS 94 print from iOS with AirPrint 84 print from mobile 92 ... 140 align 228 cannot insert 227 clean; purge 228 insert 145 order 166 remove 141 replace, reseat 227 specification 246 status 140 status messages 229 printhead cleaner specification 246 printing 69 printing resolutions 246 Proactive Support 242 protect a roll 83 protocols, network 39 Proxy Server settings 42 Q quality, high...