Security Features
Page 12
... or replace printheads/ink cartridges without first unlocking the front panel. Intermediate 4 - Moderate 3 - Minimum 2 - Moderate 2 - PIN needs to be set , you will not able to access a "locked" menu, the printer asks for the User password that is not available when the Control Panel Access Lock is used. Intermediate 2 - Maximum 4 - HP DesignJet Printers Security...
... or replace printheads/ink cartridges without first unlocking the front panel. Intermediate 4 - Moderate 3 - Minimum 2 - Moderate 2 - PIN needs to be set , you will not able to access a "locked" menu, the printer asks for the User password that is not available when the Control Panel Access Lock is used. Intermediate 2 - Maximum 4 - HP DesignJet Printers Security...
Image-quality troubleshooting guide
Page 8
At the same time, check that your ink cartridges and printhead have not passed their expiration dates: see Using your product. ● Check that the paper ...then to the paper type selected in the front panel and in case the problem has been solved. 3. If the printhead is the same as the paper type loaded into the printer. For details of the scale, or set the Print... best-quality prints. Check that the paper type selected in the front panel is DEFAULT, try setting it to the printhead. ● Check that your job at this point in your product). If the status is the same as the...
At the same time, check that your ink cartridges and printhead have not passed their expiration dates: see Using your product. ● Check that the paper ...then to the paper type selected in the front panel and in case the problem has been solved. 3. If the printhead is the same as the paper type loaded into the printer. For details of the scale, or set the Print... best-quality prints. Check that the paper type selected in the front panel is DEFAULT, try setting it to the printhead. ● Check that your job at this point in your product). If the status is the same as the...
Image-quality troubleshooting guide
Page 9
... Diagnostics Print. Lines appear stepped or jagged If lines in your software. 2. Lines are using appropriate print-quality settings for Windows, you should align the printhead. If the resolution of line quality. If the problem persists despite all the above actions, contact your customer service representative for further support. Check that...
... Diagnostics Print. Lines appear stepped or jagged If lines in your software. 2. Lines are using appropriate print-quality settings for Windows, you should align the printhead. If the resolution of line quality. If the problem persists despite all the above actions, contact your customer service representative for further support. Check that...
Image-quality troubleshooting guide
Page 10
Reseat the printhead by removing, and then reinserting it . 2. See Using your lines are broken in different colors. ● The borders of problem: 1. Lines print double or in ... options in the image. Lines are using appropriate print-quality settings. Try to improve the image with the application you are wrongly colored. Align the printhead. See Using your product. 2. To correct this kind of colored blocks are using to edit it . See Using your product. 3. Check that you are discontinuous...
Reseat the printhead by removing, and then reinserting it . 2. See Using your lines are broken in different colors. ● The borders of problem: 1. Lines print double or in ... options in the image. Lines are using appropriate print-quality settings. Try to improve the image with the application you are wrongly colored. Align the printhead. See Using your product. 2. To correct this kind of colored blocks are using to edit it . See Using your product. 3. Check that you are discontinuous...
Image-quality troubleshooting guide
Page 11
... Heavyweight Plus Matte Paper. 5. Try the following ways. See Using your product. 2. Select a paper type that you are using. 3. Align the printhead. Check that is the same as the paper type you have measured your product. 4. When printing on uncoated paper in the front panel is slightly... thinner than the paper you are using photo paper, try loading the paper as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. ENWW Lines are some example paper types in the following : 1. See Using your product....
... Heavyweight Plus Matte Paper. 5. Try the following ways. See Using your product. 2. Select a paper type that you are using. 3. Align the printhead. Check that is the same as the paper type you have measured your product. 4. When printing on uncoated paper in the front panel is slightly... thinner than the paper you are using photo paper, try loading the paper as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. ENWW Lines are some example paper types in the following : 1. See Using your product....
Image-quality troubleshooting guide
Page 12
...roll of the printer, but has shallow waves in it, you have set the Print Quality slider to see the printhead alignment status. Check that you are printing on HP Matte Film, for five minutes before printing. 5. If you are likely to see defects in your product). Check ...4. The whole image is thinner or thicker than paper. See Using your product. After alignment, you can happen when you should align the printhead. However, using appropriate print-quality settings (see Using your printer's line length accuracy is not flat If the paper does not lie flat when...
...roll of the printer, but has shallow waves in it, you have set the Print Quality slider to see the printhead alignment status. Check that you are printing on HP Matte Film, for five minutes before printing. 5. If you are likely to see defects in your product). Check ...4. The whole image is thinner or thicker than paper. See Using your product. After alignment, you can happen when you should align the printhead. However, using appropriate print-quality settings (see Using your printer's line length accuracy is not flat If the paper does not lie flat when...
Image-quality troubleshooting guide
Page 13
... and smear the printed image. This is scuffed or scratched 9 Alternatively, leave a sheet of paper in your prints as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 3. As the printhead moves over the paper, it contacts soon after printing, depending on the amount of printing. ENWW The print is particularly...
... and smear the printed image. This is scuffed or scratched 9 Alternatively, leave a sheet of paper in your prints as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 3. As the printhead moves over the paper, it contacts soon after printing, depending on the amount of printing. ENWW The print is particularly...
Image-quality troubleshooting guide
Page 14
... cancel the job Try the following suggestions: 1. Check that the paper will not retain it knows that the paper type you can damage the printhead. Ink marks on the back of the paper This can happen after a lot of borderless printing, especially with a soft cloth. To prevent such...type that is slightly thinner than the paper you experience another kind of the paper. Soaked paper can select Photo Gloss Paper as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper. 5. Select a faster print mode: change from Best to the center of the paper fibers may ...
... cancel the job Try the following suggestions: 1. Check that the paper will not retain it knows that the paper type you can damage the printhead. Ink marks on the back of the paper This can happen after a lot of borderless printing, especially with a soft cloth. To prevent such...type that is slightly thinner than the paper you experience another kind of the paper. Soaked paper can select Photo Gloss Paper as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper. 5. Select a faster print mode: change from Best to the center of the paper fibers may ...
Image-quality troubleshooting guide
Page 19
...you detected a problem. 2. Use the same paper type that is the same as the paper type loaded into two parts, both of which test printhead performance. ● Part 1 (top) consists of rectangles of the dashes are shown above the rectangles and to detect how many faulty nozzles the... printhead has. At the printer's front panel, press diagnostic image. , then , then Image Quality Maintenance > Print It takes about two minutes to check the performance...
...you detected a problem. 2. Use the same paper type that is the same as the paper type loaded into two parts, both of which test printhead performance. ● Part 1 (top) consists of rectangles of the dashes are shown above the rectangles and to detect how many faulty nozzles the... printhead has. At the printer's front panel, press diagnostic image. , then , then Image Quality Maintenance > Print It takes about two minutes to check the performance...
Image-quality troubleshooting guide
Page 20
...your product). these are some further things that you should clean the printhead, selecting the relevant color group. Here is an example of a gray printhead in a good state: And here is an example of the same printhead in this chapter, here are acceptable because the printer can compensate ...for a few missing dashes in part 2 for the same color, you can do not worry about just a few clogged nozzles. If the problem still remains, replace the printhead (see Using your product), or contact HP ...
...your product). these are some further things that you should clean the printhead, selecting the relevant color group. Here is an example of a gray printhead in a good state: And here is an example of the same printhead in this chapter, here are acceptable because the printer can compensate ...for a few missing dashes in part 2 for the same color, you can do not worry about just a few clogged nozzles. If the problem still remains, replace the printhead (see Using your product), or contact HP ...
Image-quality troubleshooting guide
Page 51
...not well defined or a third color appears between them. Alignment Looking at patterns 4, 13, and 14, you may find problems with the printer's printhead alignment, which can be seen in patterns 4 and 9 in the form of color fringing (which is not used for scanner checking. This pattern ...has no number as the following. Finally, a special pattern for checking the printer's printhead alignment can cause defects such as it is exaggerated below, on the right). Additionally, misalignment problems can be found at the top left of...
...not well defined or a third color appears between them. Alignment Looking at patterns 4, 13, and 14, you may find problems with the printer's printhead alignment, which can be seen in patterns 4 and 9 in the form of color fringing (which is not used for scanner checking. This pattern ...has no number as the following. Finally, a special pattern for checking the printer's printhead alignment can cause defects such as it is exaggerated below, on the right). Additionally, misalignment problems can be found at the top left of...
Image-quality troubleshooting guide
Page 52
...be calibrated (coated or glossy paper, for instance). The correct pattern is fine. You can launch printhead cleaning from the front panel by pressing , then , then Image Quality Maintenance > Clean printhead. 48 Chapter 5 The scanner diagnostic plot ENWW You can also see examples of correct functioning on the...the upper and lower specified thresholds, then the printer is shown on the left , incorrect on the right. colored crosses that the printhead needs to be cleaned. Here you may be used to identify the problem in the printer. The color calibration can see some ...
...be calibrated (coated or glossy paper, for instance). The correct pattern is fine. You can launch printhead cleaning from the front panel by pressing , then , then Image Quality Maintenance > Clean printhead. 48 Chapter 5 The scanner diagnostic plot ENWW You can also see examples of correct functioning on the...the upper and lower specified thresholds, then the printer is shown on the left , incorrect on the right. colored crosses that the printhead needs to be cleaned. Here you may be used to identify the problem in the printer. The color calibration can see some ...
Image-quality troubleshooting guide
Page 53
...remote support engineer if necessary. These are two options for copying it. If you may find problems in the printer's paper advance or the printhead that you have scanned the diagnostic plot, please remember to open the scanned file in the printer. The following examples show this defect: ...of patterns. If you decide to scan the plot, first adjust your computer's monitor as in the examples shown below, if the printer's printhead is loaded in any image viewer software and select a zoom of 100% for correct visual evaluation of paper used for evaluating the diagnostic plot...
...remote support engineer if necessary. These are two options for copying it. If you may find problems in the printer's paper advance or the printhead that you have scanned the diagnostic plot, please remember to open the scanned file in the printer. The following examples show this defect: ...of patterns. If you decide to scan the plot, first adjust your computer's monitor as in the examples shown below, if the printer's printhead is loaded in any image viewer software and select a zoom of 100% for correct visual evaluation of paper used for evaluating the diagnostic plot...
Introductory Information
Page 6
...the printer. Restart it has been in operation, because of the volume of ink used, or because non-HP ink has been used in the system. The printhead's warranty has ended, because of the length of time it . Replace the cartridge and check the supported ...unexpectedly unloaded. r Send the same job to install an HP original ink system for optimum system performance. If the problem remains, contact HP Support. You are recommended to the printer again. Ensure that you were attempting. Restart the printhead replacement process. Replace [color] cartridge Replace incorrect [color]...
...the printer. Restart it has been in operation, because of the volume of ink used, or because non-HP ink has been used in the system. The printhead's warranty has ended, because of the length of time it . Replace the cartridge and check the supported ...unexpectedly unloaded. r Send the same job to install an HP original ink system for optimum system performance. If the problem remains, contact HP Support. You are recommended to the printer again. Ensure that you were attempting. Restart the printhead replacement process. Replace [color] cartridge Replace incorrect [color]...
Introductory Information
Page 7
r (QVXUHWKDWWKHSULQWHUoVƭUPZDUHLVXSWRGDWH A potential problem has been detected in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. $QHUURURFFXUUHGZKHQORDGLQJWKHƭUPZDUHXSGDWHƭOH r 7XUQRƫWKH...
r (QVXUHWKDWWKHSULQWHUoVƭUPZDUHLVXSWRGDWH A potential problem has been detected in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. $QHUURURFFXUUHGZKHQORDGLQJWKHƭUPZDUHXSGDWHƭOH r 7XUQRƫWKH...
User guide
Page 6
... Check usage statistics ...133 Check usage statistics for a job ...133 Request accounting data by email ...134 16 Handling ink cartridges and printhead ...136 About the ink cartridges ...137 Check the ink cartridges status ...137 Remove an ink cartridge ...137 Insert an ink cartridge ......138 Safe mode ...140 About the printhead ...140 Check the printhead status ...140 Remove the printhead ...141 Insert the printhead ...145 Storage of anonymous usage information ...148 17 Printer maintenance ...149 Check printer status ...150 Clean...
... Check usage statistics ...133 Check usage statistics for a job ...133 Request accounting data by email ...134 16 Handling ink cartridges and printhead ...136 About the ink cartridges ...137 Check the ink cartridges status ...137 Remove an ink cartridge ...137 Insert an ink cartridge ......138 Safe mode ...140 About the printhead ...140 Check the printhead status ...140 Remove the printhead ...141 Insert the printhead ...145 Storage of anonymous usage information ...148 17 Printer maintenance ...149 Check printer status ...150 Clean...
User guide
Page 9
... messages ...227 Cannot insert the printhead ...227 The front-panel display recommends reseating or replacing the printhead 227 Clean the printhead ...228 Align the printhead ...228 Printhead status messages ...229 26 Troubleshooting ...general printer issues ...230 The printer will not start ...231 The printer does not print ...231 The printer seems slow ...232 The printer behaves strangely ...232 Communication failures between computer and printer 232 Cannot access the HP...
... messages ...227 Cannot insert the printhead ...227 The front-panel display recommends reseating or replacing the printhead 227 Clean the printhead ...228 Align the printhead ...228 Printhead status messages ...229 26 Troubleshooting ...general printer issues ...230 The printer will not start ...231 The printer does not print ...231 The printer seems slow ...232 The printer behaves strangely ...232 Communication failures between computer and printer 232 Cannot access the HP...
User guide
Page 13
...failure ● The power cord or plug is damaged ● The printer has been dropped ● The printer is not operating normally HP Start-Up Kit The HP Start-Up Kit is the DVD that comes with two rolls on page 67 ● Printing on page 69 ● Mobile printing on... on page 103 ● Practical printing examples on page 115 ● Retrieving printer usage information on page 132 ● Handling ink cartridges and printhead on page 136 ● Printer maintenance on page 149 Troubleshooting These chapters help you solve problems that may occur while printing and include the following...
...failure ● The power cord or plug is damaged ● The printer has been dropped ● The printer is not operating normally HP Start-Up Kit The HP Start-Up Kit is the DVD that comes with two rolls on page 67 ● Printing on page 69 ● Mobile printing on... on page 103 ● Practical printing examples on page 115 ● Retrieving printer usage information on page 132 ● Handling ink cartridges and printhead on page 136 ● Printer maintenance on page 149 Troubleshooting These chapters help you solve problems that may occur while printing and include the following...
User guide
Page 14
... paper issues on page 168 ● Troubleshooting print-quality issues on page 179 ● Troubleshooting ink cartridge and printhead issues on page 226 ● Troubleshooting general printer issues on page 230 ● Front-panel error messages on... printer and to follow the guidelines marked with these symbols. WARNING! Full name HP DesignJet T2500 eMultifunction HP DesignJet T2500 PostScript eMultifunction HP DesignJet T2530 Multifunction HP DesignJet T2530 PostScript Multifunction Short name T2500 T2500 PS T2530 T2530 4 Chapter 1 Introduction ENWW Glossary The Glossary on page 245,...
... paper issues on page 168 ● Troubleshooting print-quality issues on page 179 ● Troubleshooting ink cartridge and printhead issues on page 226 ● Troubleshooting general printer issues on page 230 ● Front-panel error messages on... printer and to follow the guidelines marked with these symbols. WARNING! Full name HP DesignJet T2500 eMultifunction HP DesignJet T2500 PostScript eMultifunction HP DesignJet T2530 Multifunction HP DesignJet T2530 PostScript Multifunction Short name T2500 T2500 PS T2530 T2530 4 Chapter 1 Introduction ENWW Glossary The Glossary on page 245,...
User guide
Page 15
...front of the printer ● Two rolls with automatic switching, enabling long runs of unattended printing ● Six-ink system ● Integrated printhead, 9/8 in (28 mm) wide, with duplicated black nozzles improving speed and quality ● Capacitive touch-sensitive front panel in color, with... the built-in front panel, or from a remote computer using the Embedded Web Server or the HP Utility ● Includes Web-connected features such as automatic firmware updates, HP ePrint and Mobile Printing ● Driverless printing using AirPrint ● Paper flexibility and automatic easy load...
...front of the printer ● Two rolls with automatic switching, enabling long runs of unattended printing ● Six-ink system ● Integrated printhead, 9/8 in (28 mm) wide, with duplicated black nozzles improving speed and quality ● Capacitive touch-sensitive front panel in color, with... the built-in front panel, or from a remote computer using the Embedded Web Server or the HP Utility ● Includes Web-connected features such as automatic firmware updates, HP ePrint and Mobile Printing ● Driverless printing using AirPrint ● Paper flexibility and automatic easy load...