Security Features
Page 12
... These options should only be provided Note: When the Intermediate or Maximum locks are known and understood. If a user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. Maximum 3 - Moderate 2 - Intermediate 2 - Intermediate 1 - Maximum 4 - Note: None of... App FW Update Settings App Printer Logs Settings App Allow SNMP Settings App Service Level 1 3 - Intermediate 4 - HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App ...
... These options should only be provided Note: When the Intermediate or Maximum locks are known and understood. If a user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. Maximum 3 - Moderate 2 - Intermediate 2 - Intermediate 1 - Maximum 4 - Note: None of... App FW Update Settings App Printer Logs Settings App Allow SNMP Settings App Service Level 1 3 - Intermediate 4 - HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App ...
Image-quality troubleshooting guide
Page 20
..., and reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem still remains, replace the printhead (see Using your product). However, if the rectangles look solid, do : 16 Chapter 2 Troubleshooting print-quality issues ENWW Then reprint ...the Image Diagnostics Print to see Using your product), or contact HP Support (see whether the problem has been solved. 3. these are some further things that you should clean the printhead, selecting the relevant color group.
..., and reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem still remains, replace the printhead (see Using your product). However, if the rectangles look solid, do : 16 Chapter 2 Troubleshooting print-quality issues ENWW Then reprint ...the Image Diagnostics Print to see Using your product), or contact HP Support (see whether the problem has been solved. 3. these are some further things that you should clean the printhead, selecting the relevant color group.
Image-quality troubleshooting guide
Page 53
... the settings that you should be analyzed more easily by a remote support engineer if necessary. Ideally, the same type of patterns. Replacing the printhead may find vertical streaks as described in Monitor calibration on the right. If you decide to print the diagnostic plot should select: Scan...scanned file in (914 mm) wide is not working correctly. These are two options for copying it. Replacing the printhead may find problems in the printer's paper advance or the printhead that a paper roll at least 36 in any image viewer software and select a zoom of 100% ...
... the settings that you should be analyzed more easily by a remote support engineer if necessary. Ideally, the same type of patterns. Replacing the printhead may find vertical streaks as described in Monitor calibration on the right. If you decide to print the diagnostic plot should select: Scan...scanned file in (914 mm) wide is not working correctly. These are two options for copying it. Replacing the printhead may find problems in the printer's paper advance or the printhead that a paper roll at least 36 in any image viewer software and select a zoom of 100% ...
Introductory Information
Page 6
... insert a new printhead. The printhead's warranty has ended, because of the length of time it has been in operation, because of the volume of ink used, or because non-HP ink has been used in the scanner. Replace the cartridge. If it . Reload the roll. 7KH... the same job to install an HP original ink system for optimum system performance. Remove and reinsert the same cartridge. If the problem remains, contact HP Support. r Reconnect the power cord and turn on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of the correct color.
... insert a new printhead. The printhead's warranty has ended, because of the length of time it has been in operation, because of the volume of ink used, or because non-HP ink has been used in the scanner. Replace the cartridge. If it . Reload the roll. 7KH... the same job to install an HP original ink system for optimum system performance. Remove and reinsert the same cartridge. If the problem remains, contact HP Support. r Reconnect the power cord and turn on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of the correct color.
User guide
Page 9
... ...227 Cannot insert the printhead ...227 The front-panel display recommends reseating or replacing the printhead 227 Clean the printhead ...228 Align the printhead ...228 Printhead status messages ...229 26 ...Troubleshooting general printer issues ...230 The printer will not start ...231 The printer does not print ...231 The printer seems slow ...232 The printer behaves strangely ...232 Communication failures between computer and printer 232 Cannot access the HP...
... ...227 Cannot insert the printhead ...227 The front-panel display recommends reseating or replacing the printhead 227 Clean the printhead ...228 Align the printhead ...228 Printhead status messages ...229 26 ...Troubleshooting general printer issues ...230 The printer will not start ...231 The printer does not print ...231 The printer seems slow ...232 The printer behaves strangely ...232 Communication failures between computer and printer 232 Cannot access the HP...
User guide
Page 90
... again so that the printer automatically enlarges your application, and select a custom paper size that are causing the problem, and then clean or replace them. Then select Borderless. ● In the Mac OS X Page Setup dialog: select a paper size name that includes the words "no..."no margins". You can be sure of a borderless print, the printer normally cuts the print slightly inside the image area to identify the printhead or printheads that is borderless. Then, in the Print dialog, select Margins/Layout > Borderless. Then, in the Print dialog, select Margins/Layout > ...
... again so that the printer automatically enlarges your application, and select a custom paper size that are causing the problem, and then clean or replace them. Then select Borderless. ● In the Mac OS X Page Setup dialog: select a paper size name that includes the words "no..."no margins". You can be sure of a borderless print, the printer normally cuts the print slightly inside the image area to identify the printhead or printheads that is borderless. Then, in the Print dialog, select Margins/Layout > Borderless. Then, in the Print dialog, select Margins/Layout > ...
User guide
Page 114
...for each paper type that you are using, and under your printer to produce consistent colors with the particular printhead, inks, and paper type that you may wish to calibrate immediately before a particularly important print job for...type, for consistent colors. How colors are using a color profile of the following circumstances: ● Whenever the printhead is replaced ● Whenever a new paper type is used by your monitor. After color calibration, you are represented All devices...; One gray and two black inks provide neutral grays on all other HP DesignJet printers.
...for each paper type that you are using, and under your printer to produce consistent colors with the particular printhead, inks, and paper type that you may wish to calibrate immediately before a particularly important print job for...type, for consistent colors. How colors are using a color profile of the following circumstances: ● Whenever the printhead is replaced ● Whenever a new paper type is used by your monitor. After color calibration, you are represented All devices...; One gray and two black inks provide neutral grays on all other HP DesignJet printers.
User guide
Page 115
... the printer will ask which roll you have time to stabilize. You can start color calibration in the following ways: ● From the HP DesignJet Utility for Mac OS X: select Paper Preset Management from the front panel at any kind of transparent material. The status may be calibrated. NOTE...the color calibration status of the currently loaded paper from the HP Color Center group, choose the paper to be calibrated. If the Color Center is up to calibrate-which contains patches of date because the printhead has been replaced, and should be performed on plain paper, nor on ...
... the printer will ask which roll you have time to stabilize. You can start color calibration in the following ways: ● From the HP DesignJet Utility for Mac OS X: select Paper Preset Management from the front panel at any kind of transparent material. The status may be calibrated. NOTE...the color calibration status of the currently loaded paper from the HP Color Center group, choose the paper to be calibrated. If the Color Center is up to calibrate-which contains patches of date because the printhead has been replaced, and should be performed on plain paper, nor on ...
User guide
Page 147
... Supplies and accessories on page 227. CAUTION: Do not try to complete the printhead replacement process. Alternatively, press , then , then Ink > Replace ink cartridges. HP Utility procedures ● In the HP DesignJet Utility for Windows, go to the Supplies tab. ● In the HP Utility for unattended printing (you can press the color of your ink cartridges...
... Supplies and accessories on page 227. CAUTION: Do not try to complete the printhead replacement process. Alternatively, press , then , then Ink > Replace ink cartridges. HP Utility procedures ● In the HP DesignJet Utility for Windows, go to the Supplies tab. ● In the HP Utility for unattended printing (you can press the color of your ink cartridges...
User guide
Page 151
... with the printer powered on page 229. ENWW Remove the printhead 141 The front panel may ask whether the replacement printhead is pressed down) to prevent the printer from the HP Utility. If the warranty status is being used . Alternatively, press , then , then Ink > Replace printhead. For an explanation of warranty, this information from moving. Remove...
... with the printer powered on page 229. ENWW Remove the printhead 141 The front panel may ask whether the replacement printhead is pressed down) to prevent the printer from the HP Utility. If the warranty status is being used . Alternatively, press , then , then Ink > Replace printhead. For an explanation of warranty, this information from moving. Remove...
User guide
Page 155
... some ink. 1. Lift the printhead out of the carriage. Insert the new printhead. 8. CAUTION: Insert the printhead slowly and vertically, straight down. ENWW Insert the printhead 145 Insert the printhead NOTE: You cannot insert a new printhead successfully if a connected ink cartridge has not enough ink to complete the printhead replacement process. Grasp the printhead by the blue pieces on...
... some ink. 1. Lift the printhead out of the carriage. Insert the new printhead. 8. CAUTION: Insert the printhead slowly and vertically, straight down. ENWW Insert the printhead 145 Insert the printhead NOTE: You cannot insert a new printhead successfully if a connected ink cartridge has not enough ink to complete the printhead replacement process. Grasp the printhead by the blue pieces on...
User guide
Page 157
... beep when you insert the printhead and the Replace message appears on page 228. 7. The front-panel display confirms that it takes longer, up to 45 minutes. If the printer finds problems in preparing the printhead, it is loaded, see Align the printhead on the front-panel display, the printhead may need to perform a color...
... beep when you insert the printhead and the Replace message appears on page 228. 7. The front-panel display confirms that it takes longer, up to 45 minutes. If the printer finds problems in preparing the printhead, it is loaded, see Align the printhead on the front-panel display, the printhead may need to perform a color...
User guide
Page 160
...printer, follow the instructions below. 1. Check printer status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you...printhead on the printer. Press the alert message to see the tab in the Main tab describes the status of the paper and ink supplies. ● At the front panel, you need to move or store the printer, prepare it correctly to avoid possible damage to maintain the best print quality, replace...
...printer, follow the instructions below. 1. Check printer status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you...printhead on the printer. Press the alert message to see the tab in the Main tab describes the status of the paper and ink supplies. ● At the front panel, you need to move or store the printer, prepare it correctly to avoid possible damage to maintain the best print quality, replace...
User guide
Page 161
.... In this case, you need to replace the printhead. Thus, you are strongly recommended to update the firmware periodically in order to take up from HP. There are a convenience that resides in sleep mode, whenever possible, to maintain the printhead. Disconnect the printer's power cable. They...to leave the printer turned off for a long time, follow the additional steps below. 1. TIP: Because preparing and purging the printhead uses both cases, the printer wakes up to 45 minutes. you can choose whichever you can avoid going through lengthy preparation processes...
.... In this case, you need to replace the printhead. Thus, you are strongly recommended to update the firmware periodically in order to take up from HP. There are a convenience that resides in sleep mode, whenever possible, to maintain the printhead. Disconnect the printer's power cable. They...to leave the printer turned off for a long time, follow the additional steps below. 1. TIP: Because preparing and purging the printhead uses both cases, the printer wakes up to 45 minutes. you can choose whichever you can avoid going through lengthy preparation processes...
User guide
Page 206
If the problem still remains, replace the printhead (see Handling ink cartridges and printhead on page 136), or contact HP Support (see Clean the printhead on page 243). And here is an example of the same printhead in this chapter, here are some further things that you can do: 196 ... 21 Troubleshooting print-quality issues ENWW Clean the printhead if necessary (see Contact HP Support on page 228). Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem remains, clean the printhead again, and reprint the Image Diagnostics Print to...
If the problem still remains, replace the printhead (see Handling ink cartridges and printhead on page 136), or contact HP Support (see Clean the printhead on page 243). And here is an example of the same printhead in this chapter, here are some further things that you can do: 196 ... 21 Troubleshooting print-quality issues ENWW Clean the printhead if necessary (see Contact HP Support on page 228). Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem remains, clean the printhead again, and reprint the Image Diagnostics Print to...
User guide
Page 233
... check for the color showing the streaks may find problems in the printer's paper advance or the printheads that cause visible grain in patterns 4, 9, 10, and 11, indicating that the printheads need to be cleaned. Replacing the printhead for errors while printing the diagnostic sheet 223 The following examples show this defect: original on...
... check for the color showing the streaks may find problems in the printer's paper advance or the printheads that cause visible grain in patterns 4, 9, 10, and 11, indicating that the printheads need to be cleaned. Replacing the printhead for errors while printing the diagnostic sheet 223 The following examples show this defect: original on...
User guide
Page 236
25 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert the printhead ● The front-panel display recommends reseating or replacing the printhead ● Clean the printhead ● Align the printhead ● Printhead status messages 226 Chapter 25 Troubleshooting ink cartridge and printhead issues ENWW
25 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert the printhead ● The front-panel display recommends reseating or replacing the printhead ● Clean the printhead ● Align the printhead ● Printhead status messages 226 Chapter 25 Troubleshooting ink cartridge and printhead issues ENWW
User guide
Page 246
... ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink [Color] cartridge is very low on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of the correct color. Replace the cartridge. If necessary, insert a new printhead. The printhead's warranty has ended, because of the length of ink...
... ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink [Color] cartridge is very low on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of the correct color. Replace the cartridge. If necessary, insert a new printhead. The printhead's warranty has ended, because of the length of ink...
User guide
Page 264
...print connectivity config. 233 print diagnostic image 194 print quality 74 printer utility software 233 printhead information 140 printing paper info 64 rendering intent 113 replace ink cartridges 137 replace printhead 141 reset paper advance 183 resize 77 retrieval time 65 RGB source profile 113 roll protection...H hard disk specification 248 HP Care Packs 241 HP Connected disable 33 HP Customer Care 241 HP Installation 242 HP Proactive Support 242 HP Start-Up Kit 241 HP Start-Up Kit DVD 3 HP Support 243 HP Support Center 241 HP Utility access 46 cannot access 233 language 47 HP-GL/2 49 I image ...
...print connectivity config. 233 print diagnostic image 194 print quality 74 printer utility software 233 printhead information 140 printing paper info 64 rendering intent 113 replace ink cartridges 137 replace printhead 141 reset paper advance 183 resize 77 retrieval time 65 RGB source profile 113 roll protection...H hard disk specification 248 HP Care Packs 241 HP Connected disable 33 HP Customer Care 241 HP Installation 242 HP Proactive Support 242 HP Start-Up Kit 241 HP Start-Up Kit DVD 3 HP Support 243 HP Support Center 241 HP Utility access 46 cannot access 233 language 47 HP-GL/2 49 I image ...
Limited Warranty
Page 3
... have been used on the cartridge is your proof of purchase date. Extent of HP Limited Warranty 1. HP Limited Warranty HP product Printer Software Printhead Ink cartridge Limited Warranty Period 1 year 90 days from the date of purchase by the customer Replacement printheads are warranted for one year from printer purchase, regardless of the install-by...
... have been used on the cartridge is your proof of purchase date. Extent of HP Limited Warranty 1. HP Limited Warranty HP product Printer Software Printhead Ink cartridge Limited Warranty Period 1 year 90 days from the date of purchase by the customer Replacement printheads are warranted for one year from printer purchase, regardless of the install-by...