Security Features
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... locks the copy, scan, or print applications. Note: In PageWide XL, when the user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App...
... locks the copy, scan, or print applications. Note: In PageWide XL, when the user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App...
Limited Warranty
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... or inadequate maintenance or calibration; al c. HP products are two categories of a CSR part, HP will ship that software will charge its option, either HP's Limited Warranty to you , or meet requirements specified by HP. Legal information HP DesignJet Z5400 PostScript® Printer HP Limited Warranty Statement HP product Printer & Scanner Software Printhead Print or Ink cartridge Limited Warranty Period...
... or inadequate maintenance or calibration; al c. HP products are two categories of a CSR part, HP will ship that software will charge its option, either HP's Limited Warranty to you , or meet requirements specified by HP. Legal information HP DesignJet Z5400 PostScript® Printer HP Limited Warranty Statement HP product Printer & Scanner Software Printhead Print or Ink cartridge Limited Warranty Period...
Introductory Information
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....2 Restart the printer. 08:04 Restart the printer. If necessary, insert a new printhead. Maintenance #1 advised Contact HP Support. Paper path error: misaligned Remove the paper and try to reload it . Printhead replacement incomplete. If the problem persists, update the printer's firmware. 08:08 Retry ...is low on ink Ensure that you have a new cartridge of the same color ready. [Color] printhead #[n] error: not Insert the correct printhead. Cutter replacement advised Contact HP Support to reload it . Paper path error: incorrectly loaded Remove the paper and try to replace the ...
....2 Restart the printer. 08:04 Restart the printer. If necessary, insert a new printhead. Maintenance #1 advised Contact HP Support. Paper path error: misaligned Remove the paper and try to reload it . Printhead replacement incomplete. If the problem persists, update the printer's firmware. 08:08 Retry ...is low on ink Ensure that you have a new cartridge of the same color ready. [Color] printhead #[n] error: not Insert the correct printhead. Cutter replacement advised Contact HP Support to reload it . Paper path error: incorrectly loaded Remove the paper and try to replace the ...
Using your Printer
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......64 9 Job queue management ...65 The job queue in the front panel ...65 The job queue in the Embedded Web Server or HP Utility 68 10 Color management ...72 Introduction ...73 How colors are represented ...73 A summary of the color management process 73 Color calibration ...97 Check the ink cartridges status ...97 Remove an ink cartridge ...97 Insert an ink cartridge ...98 About the printheads ...99 Check the printhead status ...100 Remove a printhead ...100 Insert a printhead ...103 14 Maintaining the printer ...106 Check printer status ...107 Clean the exterior of the printer ...107 Maintain...
......64 9 Job queue management ...65 The job queue in the front panel ...65 The job queue in the Embedded Web Server or HP Utility 68 10 Color management ...72 Introduction ...73 How colors are represented ...73 A summary of the color management process 73 Color calibration ...97 Check the ink cartridges status ...97 Remove an ink cartridge ...97 Insert an ink cartridge ...98 About the printheads ...99 Check the printhead status ...100 Remove a printhead ...100 Insert a printhead ...103 14 Maintaining the printer ...106 Check printer status ...107 Clean the exterior of the printer ...107 Maintain...
Using your Printer
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...Cannot insert a printhead ...145 The front-panel display recommends reseating or replacing a printhead 145 Clean the printheads ...146 Clean the printhead drop detector ...146 Align the printheads ...148 Printhead status messages ......150 19 Troubleshooting general printer issues ...151 The printer will not start ...152 The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 153 Cannot access the HP...
...Cannot insert a printhead ...145 The front-panel display recommends reseating or replacing a printhead 145 Clean the printheads ...146 Clean the printhead drop detector ...146 Align the printheads ...148 Printhead status messages ......150 19 Troubleshooting general printer issues ...151 The printer will not start ...152 The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 153 Cannot access the HP...
Using your Printer
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... topics. ● Troubleshooting paper issues on page 117 ● Troubleshooting print-quality issues on page 129 ● Troubleshooting ink cartridge and printhead issues on page 144 ● Troubleshooting general printer issues on page 151 ● Front-panel error messages on page 157 Accessories, support ...and specifications The chapters Accessories on page 111, HP Customer Care on page 160, and Printer specifications on page 168 contains definitions of printing and HP terms used in this manual to ensure the proper use of contents, there is ...
... topics. ● Troubleshooting paper issues on page 117 ● Troubleshooting print-quality issues on page 129 ● Troubleshooting ink cartridge and printhead issues on page 144 ● Troubleshooting general printer issues on page 151 ● Front-panel error messages on page 157 Accessories, support ...and specifications The chapters Accessories on page 111, HP Customer Care on page 160, and Printer specifications on page 168 contains definitions of printing and HP terms used in this manual to ensure the proper use of contents, there is ...
Using your Printer
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Ink cartridge slots 3. Front panel 6. Output tray 9. Blue lever 4. Window 5. Paper alignment lines 10. Basket ENWW The printer's main components 5 The printer's main components The following front and rear views of the printer illustrate the main components. Ink cartridge 2. Front view 1. Printhead 8. Printhead carriage 7.
Ink cartridge slots 3. Front panel 6. Output tray 9. Blue lever 4. Window 5. Paper alignment lines 10. Basket ENWW The printer's main components 5 The printer's main components The following front and rear views of the printer illustrate the main components. Ink cartridge 2. Front view 1. Printhead 8. Printhead carriage 7.
Using your Printer
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... this message to : ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 161 ◦ Update the printer's firmware, see Update the firmware on page 108 ◦...way to print some specific file types without using an application or a printer driver ● The Embedded Web Server and (alternatively) the HP Utility allow you to see Retrieving printer usage information on the front-panel display whenever there is a message showing the printer status or the...
... this message to : ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 161 ◦ Update the printer's firmware, see Update the firmware on page 108 ◦...way to print some specific file types without using an application or a printer driver ● The Embedded Web Server and (alternatively) the HP Utility allow you to see Retrieving printer usage information on the front-panel display whenever there is a message showing the printer status or the...
Using your Printer
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... idle periods. However, if you are supported. When the printer is to turn it saves power by going into sleep mode. Preparing the printheads takes about three minutes to time. Web Services Your printer can be left powered on and off using the power switch at the rear. ... takes about 75 seconds. To change the sleep mode time, see http://www.hp.com/go/designjeteprinters. NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to initialize and check and prepare the printheads. Therefore, it on or off for a long period or the Power key...
... idle periods. However, if you are supported. When the printer is to turn it saves power by going into sleep mode. Preparing the printheads takes about three minutes to time. Web Services Your printer can be left powered on and off using the power switch at the rear. ... takes about 75 seconds. To change the sleep mode time, see http://www.hp.com/go/designjeteprinters. NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to initialize and check and prepare the printheads. Therefore, it on or off for a long period or the Power key...
Using your Printer
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...change the drying time setting to suit special printing conditions such as it could leave ink in Printer Settings > Advanced. ● From the HP Utility for Mac OS X, select Configuration > Printer Settings > Advanced and change the Cutter option in the output tray and marks on or ...option. 46 Chapter 5 Paper handling ENWW Move the paper If the printer is zero, the printer cuts the paper and then performs the printhead maintenance. Maintain paper To maintain paper quality, follow the recommendations below. ● Store rolls covered by another piece of higher importance or when...
...change the drying time setting to suit special printing conditions such as it could leave ink in Printer Settings > Advanced. ● From the HP Utility for Mac OS X, select Configuration > Printer Settings > Advanced and change the Cutter option in the output tray and marks on or ...option. 46 Chapter 5 Paper handling ENWW Move the paper If the printer is zero, the printer cuts the paper and then performs the printhead maintenance. Maintain paper To maintain paper quality, follow the recommendations below. ● Store rolls covered by another piece of higher importance or when...
Using your Printer
Page 55
... coated paper requires careful handling, see Move the paper on loading, unloading and switching between jobs, but it , see The print is On. NOTE: The printheads are left in the output tray the printer could jam. There are several possible reasons why you may notice a delay. ● From the Embedded Web...
... coated paper requires careful handling, see Move the paper on loading, unloading and switching between jobs, but it , see The print is On. NOTE: The printheads are left in the output tray the printer could jam. There are several possible reasons why you may notice a delay. ● From the Embedded Web...
Using your Printer
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... means that the printer waits for another file? Roll protection If you cancel the protection. ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript, PDF ● JPEG and TIFF pages with resolutions greater than narrow prints, because printhead maintenance uses some cases. This waiting period is 2 minutes. Use ink economically Here are protecting...
... means that the printer waits for another file? Roll protection If you cancel the protection. ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript, PDF ● JPEG and TIFF pages with resolutions greater than narrow prints, because printhead maintenance uses some cases. This waiting period is 2 minutes. Use ink economically Here are protecting...
Using your Printer
Page 81
...before a particularly important print job for which color consistency is introduced that has not yet been calibrated with the current set of printheads ● Whenever the environmental conditions (temperature and humidity) change significantly You can check the color calibration status of the color ...colors. ● One gray and two black inks provide neutral grays on all other HP DesignJet printers. This simplifies but in an image according to produce consistent colors with the particular printheads, inks and paper type that is not perfect. In addition, you can expect to...
...before a particularly important print job for which color consistency is introduced that has not yet been calibrated with the current set of printheads ● Whenever the environmental conditions (temperature and humidity) change significantly You can check the color calibration status of the color ...colors. ● One gray and two black inks provide neutral grays on all other HP DesignJet printers. This simplifies but in an image according to produce consistent colors with the particular printheads, inks and paper type that is not perfect. In addition, you can expect to...
Using your Printer
Page 82
... use for consistent color printing on that paper type. The process takes about 3-5 minutes and consists of the following ways: ● From the HP Utility for Windows: select Color Center > Calibrate paper, and choose the paper to color management for Mac OS X: select Paper Preset Management from ...calculates the necessary correction factors to Recommended. ● Obsolete: the paper has been calibrated, but the calibration is now out of date because a printhead has been replaced, and should be A4 or any kind of each ink that can also check the color calibration status by using the...
... use for consistent color printing on that paper type. The process takes about 3-5 minutes and consists of the following ways: ● From the HP Utility for Windows: select Color Center > Calibrate paper, and choose the paper to color management for Mac OS X: select Paper Preset Management from ...calculates the necessary correction factors to Recommended. ● Obsolete: the paper has been calibrated, but the calibration is now out of date because a printhead has been replaced, and should be A4 or any kind of each ink that can also check the color calibration status by using the...
Using your Printer
Page 104
13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead 96 Chapter 13 Handling ink cartridges and printheads ENWW
13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead 96 Chapter 13 Handling ink cartridges and printheads ENWW
Using your Printer
Page 105
About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which you want to prevent the printer from the HP Utility. CAUTION: Observe precautions when handling ink cartridges because they are two occasions when you need to remove an ink cartridge. ● The ...the Information group. CAUTION: Remove an ink cartridge only if you are locked (the brake lever is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS X, select Printer Status in case you want to replace it with a full cartridge for Windows, go to insert another one. ...
About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which you want to prevent the printer from the HP Utility. CAUTION: Observe precautions when handling ink cartridges because they are two occasions when you need to remove an ink cartridge. ● The ...the Information group. CAUTION: Remove an ink cartridge only if you are locked (the brake lever is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS X, select Printer Status in case you want to replace it with a full cartridge for Windows, go to insert another one. ...
Using your Printer
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... (in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the cartridge label. 98 Chapter 13 Handling ink cartridges and printheads ENWW Unwrap the new ink cartridge, find the label identifying the ink color. Grip the cartridge you wish to remove. 4. Before removing the cartridge from...
... (in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the cartridge label. 98 Chapter 13 Handling ink cartridges and printheads ENWW Unwrap the new ink cartridge, find the label identifying the ink color. Grip the cartridge you wish to remove. 4. Before removing the cartridge from...
Using your Printer
Page 107
... paper. You should hear a beep and see confirmation that all cartridges have been inserted, close the cover. 6. ENWW About the printheads 99 The front-panel display confirms that the cartridge has been inserted. If you have been correctly inserted. Avoid touching pins, leads ...and circuitry. When all cartridges have difficulty, see the Glossary on page 145. 5. About the printheads The printheads are ESD-sensitive devices (see Cannot insert an ink cartridge on page 168). Push the cartridge into the slot until it snaps into...
... paper. You should hear a beep and see confirmation that all cartridges have been inserted, close the cover. 6. ENWW About the printheads 99 The front-panel display confirms that the cartridge has been inserted. If you have been correctly inserted. Avoid touching pins, leads ...and circuitry. When all cartridges have difficulty, see the Glossary on page 145. 5. About the printheads The printheads are ESD-sensitive devices (see Cannot insert an ink cartridge on page 168). Push the cartridge into the slot until it snaps into...
Using your Printer
Page 108
...; Volume of ink it has used . Check the printhead status The printer automatically checks and services the printheads after each print. Alternatively, press , then , then Ink > Replace printheads. 2. For an explanation of this indicates that non-HP ink is pressed down) to its normal position in the...implications. From the front panel, press then , then the printhead on your printer for more than three minutes without inserting or removing any printheads, it tries to move back to prevent the printer from the HP Utility. CAUTION: If the carriage is left in the right-...
...; Volume of ink it has used . Check the printhead status The printer automatically checks and services the printheads after each print. Alternatively, press , then , then Ink > Replace printheads. 2. For an explanation of this indicates that non-HP ink is pressed down) to its normal position in the...implications. From the front panel, press then , then the printhead on your printer for more than three minutes without inserting or removing any printheads, it tries to move back to prevent the printer from the HP Utility. CAUTION: If the carriage is left in the right-...
Using your Printer
Page 109
Pull the handle up and toward you to release the wire loop. 6. When the carriage has stopped moving, the front-panel display asks you to open the window. 4. Push the handle back to raise the lid. ENWW Remove a printhead 101 Locate the carriage on the right side of the printer. 5. 3.
Pull the handle up and toward you to release the wire loop. 6. When the carriage has stopped moving, the front-panel display asks you to open the window. 4. Push the handle back to raise the lid. ENWW Remove a printhead 101 Locate the carriage on the right side of the printer. 5. 3.