Security Features
Page 12
.../unload paper or replace printheads/ink cartridges without first unlocking the front panel. To insert the Admin password, click on the top left corner. 12 These options should only be provided Note: When the Intermediate or Maximum locks are known and understood. HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access...
.../unload paper or replace printheads/ink cartridges without first unlocking the front panel. To insert the Admin password, click on the top left corner. 12 These options should only be provided Note: When the Intermediate or Maximum locks are known and understood. HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access...
Limited Warranty
Page 3
...;cations d. Improper site preparation or maintenance e. This warranty does not cover HP ink products that the HP hardware products, accessories, and supplies specified above . Extent of HP Limited Warranty 1 Hewlett-Packard Limited Warranty HP product Printer Software Printhead Print or ink cartridge Maintenance cartridge Limited Warranty Period 1 year 90 days Until the "end of warranty" date...
...;cations d. Improper site preparation or maintenance e. This warranty does not cover HP ink products that the HP hardware products, accessories, and supplies specified above . Extent of HP Limited Warranty 1 Hewlett-Packard Limited Warranty HP product Printer Software Printhead Print or ink cartridge Maintenance cartridge Limited Warranty Period 1 year 90 days Until the "end of warranty" date...
Limited Warranty
Page 4
... charged for which is attributable to the use of CSR parts: a. If, during the applicable warranty period, notice of a refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either repair or replace the product which customer self-repair is optional. If, however, you , this service. Same-day or...
... charged for which is attributable to the use of CSR parts: a. If, during the applicable warranty period, notice of a refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either repair or replace the product which customer self-repair is optional. If, however, you , this service. Same-day or...
Introductory Information
Page 2
...; Accessories • Troubleshooting print-quality issues • Troubleshooting paper issues • Troubleshooting ink cartridge and printhead issues • Troubleshooting general printer issues • Front-panel error messages ...an HP DesignJet 5000 series printer Legal notices The information contained herein is not provided in the box. For some countries/regions a printed HP Limited ...HP shall not be construed as constituting an additional warranty. Follow these precautions at HP's support website: www.hp.com/go/Z6600/support or www.hp.com/go /orderdocuments. or eight-ink...
...; Accessories • Troubleshooting print-quality issues • Troubleshooting paper issues • Troubleshooting ink cartridge and printhead issues • Troubleshooting general printer issues • Front-panel error messages ...an HP DesignJet 5000 series printer Legal notices The information contained herein is not provided in the box. For some countries/regions a printed HP Limited ...HP shall not be construed as constituting an additional warranty. Follow these precautions at HP's support website: www.hp.com/go/Z6600/support or www.hp.com/go /orderdocuments. or eight-ink...
Introductory Information
Page 4
....01, 81.03, 86.01 Recommendation Replace the cartridge. Replace the cartridge. If the error persists, replace the ink cartridge. A take-up reel cannot be detected. If the problem persists, contact HP Support. Open the printer window and make sure that the maintenance cartridge is busy. Insert a cartridge of the drive roller. Remove the non-functional printhead...
....01, 81.03, 86.01 Recommendation Replace the cartridge. Replace the cartridge. If the error persists, replace the ink cartridge. A take-up reel cannot be detected. If the problem persists, contact HP Support. Open the printer window and make sure that the maintenance cartridge is busy. Insert a cartridge of the drive roller. Remove the non-functional printhead...
Using Your Printer
Page 6
... the paper-advance sensor window ...140 Lubricate the printhead carriage ...140 Maintain the ink cartridges ...141 Perform preventive maintenance ...141 Move or store the printer ...142 Update the printer firmware ...143 Change the ink absorber ...144 Secure disk erase ...147 12 Accessories ...149 Order accessories ...149 13... ...158 The image has a metallic hue (bronzing) ...158 The printed output is not flat ...159 The print smudges when touched ...159 Ink marks appear on the paper ...159 Defects near the top of a print ...160 Colors are inaccurate ...161 The output is completely blank ......
... the paper-advance sensor window ...140 Lubricate the printhead carriage ...140 Maintain the ink cartridges ...141 Perform preventive maintenance ...141 Move or store the printer ...142 Update the printer firmware ...143 Change the ink absorber ...144 Secure disk erase ...147 12 Accessories ...149 Order accessories ...149 13... ...158 The image has a metallic hue (bronzing) ...158 The printed output is not flat ...159 The print smudges when touched ...159 Ink marks appear on the paper ...159 Defects near the top of a print ...160 Colors are inaccurate ...161 The output is completely blank ......
Using Your Printer
Page 7
...paper jammed ...170 Take-up reel does not wind ...171 15 Troubleshoot ink-system issues ...173 Cannot insert an ink cartridge ...174 Cannot insert a printhead ...174 Cannot insert the maintenance cartridge ...174 Front panel recommends reseating or replacing a printhead 174 Clean the printheads...access the HP DesignJet Utility ...182 Print job canceled and purged when held for preview 183 Printer alerts ...183 17 HP Customer Care ...185 Introduction ...186 HP Professional Services ...186 HP Instant Support ...187 HP Proactive Support ...187 Customer Self Repair ...188 Contact HP Support ...188...
...paper jammed ...170 Take-up reel does not wind ...171 15 Troubleshoot ink-system issues ...173 Cannot insert an ink cartridge ...174 Cannot insert a printhead ...174 Cannot insert the maintenance cartridge ...174 Front panel recommends reseating or replacing a printhead 174 Clean the printheads...access the HP DesignJet Utility ...182 Print job canceled and purged when held for preview 183 Printer alerts ...183 17 HP Customer Care ...185 Introduction ...186 HP Professional Services ...186 HP Instant Support ...187 HP Proactive Support ...187 Customer Self Repair ...188 Contact HP Support ...188...
Using Your Printer
Page 13
Take-up reel motor 11. Spindle 9. Take-up reel sensor 13. Platen 3. Ink cartridge 2. Printhead 4. Maintenance cartridge 7. Loading table 10. Printhead carriage 5. Paper-load lever 8. Front panel 6. Take-up reel spindle hub ENWW The printer's main components 5 Front view 1. Take-up reel cable and sensor housing unit 12.
Take-up reel motor 11. Spindle 9. Take-up reel sensor 13. Platen 3. Ink cartridge 2. Printhead 4. Maintenance cartridge 7. Loading table 10. Printhead carriage 5. Paper-load lever 8. Front panel 6. Take-up reel spindle hub ENWW The printer's main components 5 Front view 1. Take-up reel cable and sensor housing unit 12.
Using Your Printer
Page 14
...-up reel spindle lever 2. Rear view 1. It has the following important functions: ● It is located on the front of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes ● It gives guidance on the right-hand side. Wind-direction switch The...
...-up reel spindle lever 2. Rear view 1. It has the following important functions: ● It is located on the front of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes ● It gives guidance on the right-hand side. Wind-direction switch The...
Using Your Printer
Page 17
...9679; Access service support pages that show current and historical data on the usage of your printer The HP DesignJet Utility's main features The HP DesignJet Utility provides an easy-to-use interface that allows the user to manage and access various printer features ...and functionality. ● Manage the printer, including single-point color control with the HP Color Center ● Gain access to the online HP Knowledge Center ● View the status of the ink cartridges...
...9679; Access service support pages that show current and historical data on the usage of your printer The HP DesignJet Utility's main features The HP DesignJet Utility provides an easy-to-use interface that allows the user to manage and access various printer features ...and functionality. ● Manage the printer, including single-point color control with the HP Color Center ● Gain access to the online HP Knowledge Center ● View the status of the ink cartridges...
Using Your Printer
Page 64
... to continue. 5. At the front panel, select the icon. 2. Highlight Replace ink cartridges, but do not select it. 3. For the Z6600: matte black, yellow, light magenta, cyan, photo black and light gray Ink cartridges require no maintenance or cleaning. Ink system components Ink cartridges The printer's ink cartridges provide ink to select the region where the printer is located: 56 Chapter...
... to continue. 5. At the front panel, select the icon. 2. Highlight Replace ink cartridges, but do not select it. 3. For the Z6600: matte black, yellow, light magenta, cyan, photo black and light gray Ink cartridges require no maintenance or cleaning. Ink system components Ink cartridges The printer's ink cartridges provide ink to select the region where the printer is located: 56 Chapter...
Using Your Printer
Page 65
At the end of the world is shown with the selection, you agree with the selected region emphasized. 3. If you when cartridge ink level is empty, the printer stops printing and the front panel provides an explanation. A map of the process, an information screen appears ...about the region selected. 5. Once you can press OK to continue. 4. The front panel warns you press OK, the printer restarts. Replace ink cartridges To check the ink levels in that region, press the down arrow. 2. When a cartridge is low. To see a detailed list of the countries included in the...
At the end of the world is shown with the selection, you agree with the selected region emphasized. 3. If you when cartridge ink level is empty, the printer stops printing and the front panel provides an explanation. A map of the process, an information screen appears ...about the region selected. 5. Once you can press OK to continue. 4. The front panel warns you press OK, the printer restarts. Replace ink cartridges To check the ink levels in that region, press the down arrow. 2. When a cartridge is low. To see a detailed list of the countries included in the...
Using Your Printer
Page 66
... empty with a new HP cartridge. HP DesignJet printing systems, including Original HP inks and printhead, are connected to the ink cartridges. For example, the printhead below prints in magenta and yellow. 58 Chapter 5 Handle the ink system ENWW Highlight Replace ink cartridges, but the cartridge will start. In response..., and is some risk of damaging the printer. See Order ink supplies on page 79, Remove an ink cartridge on page 60, and Insert an ink cartridge on page 62. The use Original HP ink cartridges. At the front panel, select the icon. 4. is installed...
... empty with a new HP cartridge. HP DesignJet printing systems, including Original HP inks and printhead, are connected to the ink cartridges. For example, the printhead below prints in magenta and yellow. 58 Chapter 5 Handle the ink system ENWW Highlight Replace ink cartridges, but the cartridge will start. In response..., and is some risk of damaging the printer. See Order ink supplies on page 79, Remove an ink cartridge on page 60, and Insert an ink cartridge on page 62. The use Original HP ink cartridges. At the front panel, select the icon. 4. is installed...
Using Your Printer
Page 67
... replace them from drying out. CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because these guidelines: ● Install the ink cartridges, printheads, and maintenance cartridge before the warranty end date. ● Follow the instructions on the front panel during installation... only when the printer is replaced. This type of the ink cartridges and printheads. ● The ink cartridges should be removed while the printer is printing. NOTE: The maintenance cartridge contains liquid. Ink system tips For best results, always follow these elements are...
... replace them from drying out. CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because these guidelines: ● Install the ink cartridges, printheads, and maintenance cartridge before the warranty end date. ● Follow the instructions on the front panel during installation... only when the printer is replaced. This type of the ink cartridges and printheads. ● The ink cartridges should be removed while the printer is printing. NOTE: The maintenance cartridge contains liquid. Ink system tips For best results, always follow these elements are...
Using Your Printer
Page 68
... are locked (the brake lever is empty or faulty, and you must be removed for unattended printing. See Insert an ink cartridge on page 62. ● Make sure that the printer wheels are ready to continue printing. At the front panel, ... first cartridge at a more convenient time. ● The ink cartridge is pressed down) to remove. 60 Chapter 5 Handle the ink system ENWW NOTE: Shake the ink cartridges vigorously before installing them. CAUTION: The procedure to remove an ink cartridge must replace it with ink system components Remove an ink cartridge Ink cartridges should be...
... are locked (the brake lever is empty or faulty, and you must be removed for unattended printing. See Insert an ink cartridge on page 62. ● Make sure that the printer wheels are ready to continue printing. At the front panel, ... first cartridge at a more convenient time. ● The ink cartridge is pressed down) to remove. 60 Chapter 5 Handle the ink system ENWW NOTE: Shake the ink cartridges vigorously before installing them. CAUTION: The procedure to remove an ink cartridge must replace it with ink system components Remove an ink cartridge Ink cartridges should be...
Using Your Printer
Page 69
Lift the cartridge out of the cartridge that has been stored on its end. NOTE: If necessary, store a partially-used cartridge that is inserted into the printer, because the connection might be coated with ink system components 61 Pull the blue tab down and then pull it were inserted in the printer. NOTE: Avoid touching the end of its drawer. 5. ENWW Work with ink. 3. The cartridge comes out, in the same position as if it outwards, towards you. 4. Avoid using a partially-used ink cartridge in its drawer.
Lift the cartridge out of the cartridge that has been stored on its end. NOTE: If necessary, store a partially-used cartridge that is inserted into the printer, because the connection might be coated with ink system components 61 Pull the blue tab down and then pull it were inserted in the printer. NOTE: Avoid touching the end of its drawer. 5. ENWW Work with ink. 3. The cartridge comes out, in the same position as if it outwards, towards you. 4. Avoid using a partially-used ink cartridge in its drawer.
Using Your Printer
Page 70
Insert the ink cartridge into position. Hold the ink cartridge so that you can see Cannot insert an ink cartridge on the cartridge. 3. Slide the drawer and cartridge into the slot until they lock into the cartridge drawer. 5. Pick up the new ink cartridge and find the label that is facing you have difficulty, ...see the label at the top of the label on page 174. 62 Chapter 5 Handle the ink system ENWW The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Check that the colored label above the empty slot in the printer matches the color of the...
Insert the ink cartridge into position. Hold the ink cartridge so that you can see Cannot insert an ink cartridge on the cartridge. 3. Slide the drawer and cartridge into the slot until they lock into the cartridge drawer. 5. Pick up the new ink cartridge and find the label that is facing you have difficulty, ...see the label at the top of the label on page 174. 62 Chapter 5 Handle the ink system ENWW The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Check that the colored label above the empty slot in the printer matches the color of the...
Using Your Printer
Page 85
... the door. NOTE: Make sure that the printer window and the door to be installed before it can view information about your ink cartridges using the front panel or the HP DesignJet Utility. View ink cartridge information You can continue. 4. Check the status of the ink cartridges (including the ink levels), the printheads, the maintenance cartridge, and the loaded paper.
... the door. NOTE: Make sure that the printer window and the door to be installed before it can view information about your ink cartridges using the front panel or the HP DesignJet Utility. View ink cartridge information You can continue. 4. Check the status of the ink cartridges (including the ink levels), the printheads, the maintenance cartridge, and the loaded paper.
Using Your Printer
Page 86
... the following information: ● Color ● Product name ● Supported ink cartridges ● Product number ● Serial number ● Status ● Ink level, if known ● Total ink capacity in milliliters ● Expiration date ● Warranty status ● Manufacturer HP DesignJet Utility procedures ● In the HP DesignJet Utility for Mac OS X, select Printer Status. At the front...
... the following information: ● Color ● Product name ● Supported ink cartridges ● Product number ● Serial number ● Status ● Ink level, if known ● Total ink capacity in milliliters ● Expiration date ● Warranty status ● Manufacturer HP DesignJet Utility procedures ● In the HP DesignJet Utility for Mac OS X, select Printer Status. At the front...
Using Your Printer
Page 87
... ml Yellow DesignJet Ink Cartridge C1Q40A HP 773C 775 ml Light Magenta DesignJet Ink Cartridge C1Q41A HP 773C 775 ml Cyan DesignJet Ink Cartridge C1Q42A HP 773C 775 ml Photo Black DesignJet Ink Cartridge C1Q43A HP 773C 775 ml Light Gray DesignJet Ink Cartridge C1Q44A HP 773A 775 ml Matte Black DesignJet Ink Cartridge HP 773A 775 ml Chromatic Red DesignJet Ink Cartridge HP 773A 775 ml Magenta DesignJet Ink Cartridge HP 773A 775 ml Yellow DesignJet Ink Cartridge C1Q21A C1Q22A C1Q23A C1Q24A Region Z6600 Asia...
... ml Yellow DesignJet Ink Cartridge C1Q40A HP 773C 775 ml Light Magenta DesignJet Ink Cartridge C1Q41A HP 773C 775 ml Cyan DesignJet Ink Cartridge C1Q42A HP 773C 775 ml Photo Black DesignJet Ink Cartridge C1Q43A HP 773C 775 ml Light Gray DesignJet Ink Cartridge C1Q44A HP 773A 775 ml Matte Black DesignJet Ink Cartridge HP 773A 775 ml Chromatic Red DesignJet Ink Cartridge HP 773A 775 ml Magenta DesignJet Ink Cartridge HP 773A 775 ml Yellow DesignJet Ink Cartridge C1Q21A C1Q22A C1Q23A C1Q24A Region Z6600 Asia...