User Guide
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... only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...9 Operating system controls ...9 Connecting to a WLAN ...10 Using HP Mobile Broadband (select products only 10 Using GPS (select products only)...11 Using Bluetooth wireless devices (select...
... only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...9 Operating system controls ...9 Connecting to a WLAN ...10 Using HP Mobile Broadband (select products only 10 Using GPS (select products only)...11 Using Bluetooth wireless devices (select...
User Guide
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Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
User Guide
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... how to use this table. WARNING! To reduce the risk of your computer Instructions Setup Instructions or Quick Setup poster - To restore the default brightness setting, follow the instructions to http://www.hp.com/support. ● Upgrade or replace components of serious injury, read the Safety & Comfort Guide, located on page 31. ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for computer...
... how to use this table. WARNING! To reduce the risk of your computer Instructions Setup Instructions or Quick Setup poster - To restore the default brightness setting, follow the instructions to http://www.hp.com/support. ● Upgrade or replace components of serious injury, read the Safety & Comfort Guide, located on page 31. ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for computer...
User Guide
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... in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. - USB Type-C port USB Type-C SuperSpeed port - USB Type-C Thunderbolt port with HP Sleep and Connects a USB device, provides high-speed data transfer, and Charge charges small devices (such as a smartphone) when the computer is on or in Sleep mode. or - NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a USB device, provides high-speed data...
... in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. - USB Type-C port USB Type-C SuperSpeed port - USB Type-C Thunderbolt port with HP Sleep and Connects a USB device, provides high-speed data transfer, and Charge charges small devices (such as a smartphone) when the computer is on or in Sleep mode. or - NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a USB device, provides high-speed data...
User Guide
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... airplane mode key, one or two wireless lights. All the wireless devices on your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. 3 Connecting to a network Your computer can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - This...
... airplane mode key, one or two wireless lights. All the wireless devices on your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. 3 Connecting to a network Your computer can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - This...
User Guide
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... corporate network without the need the HP Mobile Broadband Module IMEI number, MEID number, or both to manually search for Wi-Fi hotspots. Under the Advanced network settings section, select Network and Sharing Center. 3. Follow the on . 2. The ISP will help set up internet access in support for mobile broadband service. Be sure that you must establish an account with an internet service provider (ISP). A list of the connection...
... corporate network without the need the HP Mobile Broadband Module IMEI number, MEID number, or both to manually search for Wi-Fi hotspots. Under the Advanced network settings section, select Network and Sharing Center. 3. Follow the on . 2. The ISP will help set up internet access in support for mobile broadband service. Be sure that you must establish an account with an internet service provider (ISP). A list of the connection...
User Guide
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... from the available options. Some mobile network operators require the use a Bluetooth device, you , such as a personal identification number (PIN), as well as network information. If the SIM card is not preinstalled, it is turned on -screen instructions. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that you can use of a subscriber identity module (SIM) card. Under the Network & Internet section, select...
... from the available options. Some mobile network operators require the use a Bluetooth device, you , such as a personal identification number (PIN), as well as network information. If the SIM card is not preinstalled, it is turned on -screen instructions. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that you can use of a subscriber identity module (SIM) card. Under the Network & Internet section, select...
User Guide
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... choose the Extend option, increase the screen resolution of the external device, as follows. Follow the device manufacturer's instructions. NOTE: For best results, especially if you need a USB Type-C cable, purchased separately. 1. Each time you press the Windows key + p, the display state changes. Select the Start button, select Settings, and then select System. Connect the other end of four display states: ● PC screen only: View the screen image on the computer only...
... choose the Extend option, increase the screen resolution of the external device, as follows. Follow the device manufacturer's instructions. NOTE: For best results, especially if you need a USB Type-C cable, purchased separately. 1. Each time you press the Windows key + p, the display state changes. Select the Start button, select Settings, and then select System. Connect the other end of four display states: ● PC screen only: View the screen image on the computer only...
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... screen image on the external device only. Select the Start button, select Settings, and then select System. Press the Windows key + p to cycle through one end of the cable to the external Thunderbolt device. 3. Connect one of the external device, as follows. Connecting a Thunderbolt device using a VGA cable (select products only) To see video or high-resolution display output on an external Thunderbolt™ device, connect the Thunderbolt device according to the USB Type-C Thunderbolt port on the computer. 2. Connecting video devices...
... screen image on the external device only. Select the Start button, select Settings, and then select System. Press the Windows key + p to cycle through one end of the cable to the external Thunderbolt device. 3. Connect one of the external device, as follows. Connecting a Thunderbolt device using a VGA cable (select products only) To see video or high-resolution display output on an external Thunderbolt™ device, connect the Thunderbolt device according to the USB Type-C Thunderbolt port on the computer. 2. Connecting video devices...
User Guide
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... can quickly access information or perform functions by using certain keys and key combinations. ● Action keys perform an assigned function. Under Devices and Printers, select Mouse. Using the action keys or hot keys You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. The keyboard also allows you to the previous screen. Select the Search icon in the taskbar, type control panel in the...
... can quickly access information or perform functions by using certain keys and key combinations. ● Action keys perform an assigned function. Under Devices and Printers, select Mouse. Using the action keys or hot keys You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. The keyboard also allows you to the previous screen. Select the Search icon in the taskbar, type control panel in the...
User Guide
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... audio CD or the next section of a DVD or a Blu-ray Disc (BD). Turns the airplane mode and wireless feature on , press any key. NOTE: A wireless network must be set up before a wireless connection is possible. 22 Chapter 5 Navigating the screen Increases the screen brightness incrementally as long as you hold down the key. Turns the keyboard backlight off this key alternates the screen image from high (when you first start...
... audio CD or the next section of a DVD or a Blu-ray Disc (BD). Turns the airplane mode and wireless feature on , press any key. NOTE: A wireless network must be set up before a wireless connection is possible. 22 Chapter 5 Navigating the screen Increases the screen brightness incrementally as long as you hold down the key. Turns the keyboard backlight off this key alternates the screen image from high (when you first start...
User Guide
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... most out of your operating system, you do not get the most recent gaming software. The Software and Drivers window opens, and Windows checks for these drives. Select Start, and then select Microsoft Store. 2. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for updates. 3. Follow the on -screen instructions. Select the Search icon in the taskbar, type windows update settings in the top...
... most out of your operating system, you do not get the most recent gaming software. The Software and Drivers window opens, and Windows checks for these drives. Select Start, and then select Microsoft Store. 2. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for updates. 3. Follow the on -screen instructions. Select the Search icon in the taskbar, type windows update settings in the top...
User Guide
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... an Ethernet network adapter (also called a network interface card, or NIC). Do not connect a telephone cable to the network adapter, and do not connect a network cable to the following table for your system has an external antenna, try these methods: Possible solution ● Turn the computer off completely, and then turn it on -screen instructions. Select Troubleshoot problems. No network connection 1. Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to open the...
... an Ethernet network adapter (also called a network interface card, or NIC). Do not connect a telephone cable to the network adapter, and do not connect a network cable to the following table for your system has an external antenna, try these methods: Possible solution ● Turn the computer off completely, and then turn it on -screen instructions. Select Troubleshoot problems. No network connection 1. Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to open the...
User Guide
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Select the startup items that you have a problem that might be caused by software that you want to update or roll back (for example, DVD/CD-ROM drives). 3. Select Advanced system settings. Select the Search icon in the taskbar, type device manager in the search box, and then select System Configuration. To update a driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. For...
Select the startup items that you have a problem that might be caused by software that you want to update or roll back (for example, DVD/CD-ROM drives). 3. Select Advanced system settings. Select the Search icon in the taskbar, type device manager in the search box, and then select System Configuration. To update a driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. For...
User Guide
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...hardware replacement, a 24-digit failure ID code is running properly. The tool runs within the Windows operating system to support. Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is functioning properly. or - ● Select the box next to the 24-digit failure ID to copy your failure code and send it from HP Support Assistant or the Start menu. 9 Using HP PC Hardware Diagnostics You can use the HP PC Hardware Diagnostics utility to determine whether your computer hardware is generated for select products only) Remote HP PC Hardware Diagnostics...
...hardware replacement, a 24-digit failure ID code is running properly. The tool runs within the Windows operating system to support. Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is functioning properly. or - ● Select the box next to the 24-digit failure ID to copy your failure code and send it from HP Support Assistant or the Start menu. 9 Using HP PC Hardware Diagnostics You can use the HP PC Hardware Diagnostics utility to determine whether your computer hardware is generated for select products only) Remote HP PC Hardware Diagnostics...
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... name or number. 1. Select Download Remote Diagnostics, and then select Run. This feature provides access to http://www.hp.com/support. 2. Select Software and Drivers, select your type of product, enter the product name or number in interactive mode by product name or number. You can also set the user name and password that you can download the latest HP PC Hardware Diagnostics UEFI version to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download to a USB flash drive. 1.
... name or number. 1. Select Download Remote Diagnostics, and then select Run. This feature provides access to http://www.hp.com/support. 2. Select Software and Drivers, select your type of product, enter the product name or number in interactive mode by product name or number. You can also set the user name and password that you can download the latest HP PC Hardware Diagnostics UEFI version to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download to a USB flash drive. 1.
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... can return your computer to its factory state. 10 Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to a working state sooner than using Windows Backup locally with a detachable keyboard, connect the tablet to the keyboard base before you cannot create recovery media yourself, contact support to obtain recovery discs.
... can return your computer to its factory state. 10 Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to a working state sooner than using Windows Backup locally with a detachable keyboard, connect the tablet to the keyboard base before you cannot create recovery media yourself, contact support to obtain recovery discs.
User Guide
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Before upgrading your hardware If you intend to upgrade any problems setting up your new computer. HP service center locations ● For help online, go to your home or business in the HP Worldwide Limited Warranty and Technical Support. After 30 days, there might not be repaired or to have parts replaced, you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer...
Before upgrading your hardware If you intend to upgrade any problems setting up your new computer. HP service center locations ● For help online, go to your home or business in the HP Worldwide Limited Warranty and Technical Support. After 30 days, there might not be repaired or to have parts replaced, you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer...
User Guide
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...10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 41 failure ID code 40 starting 40 using 40 HP PC Hardware Diagnostics Windows accessing 38, 39 downloading 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone...
...10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 41 failure ID code 40 starting 40 using 40 HP PC Hardware Diagnostics Windows accessing 38, 39 downloading 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone...
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... Type-C Thunderbolt port with HP Sleep and Charge 7 VGA 16 ports, identifying 6 public WLAN connection 10 R recovery 44 discs 45 media 45 USB flash drive 45 recovery media 44 creating using HP Cloud Recovery Download Tool 44 creating using Windows tools 44 Remote HP PC Hardware Diagnostics UEFI settings customizing 42 using 42 resources, accessibility 52 restoring 44 restoring and recovery methods 45 S screen navigating 21 Section 508 accessibility standards 51 security features 29 shipping the computer 27 shutdown 8 software Disk Cleanup 23 Disk Defragmenter 23 sound See audio sound settings...
... Type-C Thunderbolt port with HP Sleep and Charge 7 VGA 16 ports, identifying 6 public WLAN connection 10 R recovery 44 discs 45 media 45 USB flash drive 45 recovery media 44 creating using HP Cloud Recovery Download Tool 44 creating using Windows tools 44 Remote HP PC Hardware Diagnostics UEFI settings customizing 42 using 42 resources, accessibility 52 restoring 44 restoring and recovery methods 45 S screen navigating 21 Section 508 accessibility standards 51 security features 29 shipping the computer 27 shutdown 8 software Disk Cleanup 23 Disk Defragmenter 23 sound See audio sound settings...