HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... device 41 WWAN module ...44 WLAN module ...47 RTC battery ...51 Memory module ...52 Battery connector board 54 Top cover ...56 Keyboard ...58 Audio/USB board 61 Bluetooth module ...62 SIM/WWAN board 63 Optical drive ...65 Power connector cable 67 System board ...68 Fan/heat sink assembly 72 Processor ...74 Speakers ...77 Display assembly ...78 5 Setup Utility (BIOS) ...81 Starting Setup Utility ...81 Using Setup Utility ...81 Changing the language of Setup Utility 81 Navigating and selecting in Setup Utility 82 Displaying system information 82 Restoring factory default settings...
... device 41 WWAN module ...44 WLAN module ...47 RTC battery ...51 Memory module ...52 Battery connector board 54 Top cover ...56 Keyboard ...58 Audio/USB board 61 Bluetooth module ...62 SIM/WWAN board 63 Optical drive ...65 Power connector cable 67 System board ...68 Fan/heat sink assembly 72 Processor ...74 Speakers ...77 Display assembly ...78 5 Setup Utility (BIOS) ...81 Starting Setup Utility ...81 Using Setup Utility ...81 Changing the language of Setup Utility 81 Navigating and selecting in Setup Utility 82 Displaying system information 82 Restoring factory default settings...
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...;768) display; typical brightness: 350 nits 14.5-in ) thicknesses Customer-accessible Serial ATA Accelerometer (HP Mobile Data Protection System 3D) 2 Chapter 1 Product description Category Chipset Graphics Panel Memory Hard drives Description Intel HM55 Express chipset Platform controller hub (PCH): Ibex Peak-M Unified memory architecture (UMA, integrated) with shared video memory, memory size is dynamic change Intel HD Graphics Supports BD playback with HD decode, DX10.1 support and HDMI support 14.5-in...
...;768) display; typical brightness: 350 nits 14.5-in ) thicknesses Customer-accessible Serial ATA Accelerometer (HP Mobile Data Protection System 3D) 2 Chapter 1 Product description Category Chipset Graphics Panel Memory Hard drives Description Intel HM55 Express chipset Platform controller hub (PCH): Ibex Peak-M Unified memory architecture (UMA, integrated) with shared video memory, memory size is dynamic change Intel HD Graphics Supports BD playback with HD decode, DX10.1 support and HDMI support 14.5-in...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default Power requirements 90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) 65W slim travel AC adapter with localized cable plug support (3-wire plug with HDCP key (automatically switches from UMA mode to discrete mode when an HDMI device is connected to the mini-Display Port supporting super high definition external displays...
... control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default Power requirements 90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) 65W slim travel AC adapter with localized cable plug support (3-wire plug with HDCP key (automatically switches from UMA mode to discrete mode when an HDMI device is connected to the mini-Display Port supporting super high definition external displays...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... access the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam. (5) Webcam light On: The webcam is in use. *The antennas are located in Help and Support. 10 Chapter 2 External component identification For optimal transmission, keep the areas immediately around the antennas free from the outside of the Regulatory, Safety, and Environmental Notices that applies to communicate with wireless local area networks (WLAN). (3) Internal microphones (2) Record sound. (4) Webcam Records video...
... access the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam. (5) Webcam light On: The webcam is in use. *The antennas are located in Help and Support. 10 Chapter 2 External component identification For optimal transmission, keep the areas immediately around the antennas free from the outside of the Regulatory, Safety, and Environmental Notices that applies to communicate with wireless local area networks (WLAN). (3) Internal microphones (2) Record sound. (4) Webcam Records video...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... the internal fan to act as a highperformance monitor or projector. NOTE: The computer fan starts up automatically to the computer. Right side Item (1) Component Power light (2) Drive light (3) eSATA/USB port (4) HDMI port (5) Mini DisplayPort (6) Security cable slot (7) RJ-45 (network) jack (2) (8) Vents Description ● White: The computer is on. ● Blinking white: The computer is in Hibernation. ● Blinking white: The hard drive is being mishandled or stolen. Connects an optional video or audio device...
... the internal fan to act as a highperformance monitor or projector. NOTE: The computer fan starts up automatically to the computer. Right side Item (1) Component Power light (2) Drive light (3) eSATA/USB port (4) HDMI port (5) Mini DisplayPort (6) Security cable slot (7) RJ-45 (network) jack (2) (8) Vents Description ● White: The computer is on. ● Blinking white: The computer is in Hibernation. ● Blinking white: The hard drive is being mishandled or stolen. Connects an optional video or audio device...
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...Netherlands (includes keyboard cable and keyboard light cable) Keyboard for use only on Beats Edition computer models in Switzerland (includes keyboard cable and keyboard light cable) Keyboard for use only on Beats Edition computer models (includes power button board and cable and TouchPad and TouchPad cable) Intel Centrino Wireless-N + WiMAX 6150 WLAN module 640-GB, 7200-rpm hard drive (includes hard drive bracket) Beats Edition protective cover Standard protective cover Bluetooth module (includes gasket) NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
...Netherlands (includes keyboard cable and keyboard light cable) Keyboard for use only on Beats Edition computer models in Switzerland (includes keyboard cable and keyboard light cable) Keyboard for use only on Beats Edition computer models (includes power button board and cable and TouchPad and TouchPad cable) Intel Centrino Wireless-N + WiMAX 6150 WLAN module 640-GB, 7200-rpm hard drive (includes hard drive bracket) Beats Edition protective cover Standard protective cover Bluetooth module (includes gasket) NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
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... module. The 2/blue WWAN antenna cable is connected to restore device functionality, and then contact technical support. Reverse this procedure to the computer. 3. Shut down through the operating system. 2. Disconnect the WWAN antenna cables from the computer. 4. WWAN module Description HSPA EV-DO WWAN module Spare part number 531993-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in Hibernation, turn...
... module. The 2/blue WWAN antenna cable is connected to restore device functionality, and then contact technical support. Reverse this procedure to the computer. 3. Shut down through the operating system. 2. Disconnect the WWAN antenna cables from the computer. 4. WWAN module Description HSPA EV-DO WWAN module Spare part number 531993-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in Hibernation, turn...
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... battery (see Battery on page 47). 6. If you . 2. Remove the keyboard: 1. Disconnect all external devices connected to the computer. 3. Shut down , with the front toward you are unsure whether the computer is off or in the top cover until the keyboard disengages from the computer. 4. Remove the memory module/wireless module compartment cover (see Top cover on , and then shut it down through the opening in Hibernation, turn...
... battery (see Battery on page 47). 6. If you . 2. Remove the keyboard: 1. Disconnect all external devices connected to the computer. 3. Shut down , with the front toward you are unsure whether the computer is off or in the top cover until the keyboard disengages from the computer. 4. Remove the memory module/wireless module compartment cover (see Top cover on , and then shut it down through the opening in Hibernation, turn...
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... operating system. 2. Remove the memory module/wireless module compartment cover (see Mass storage device on page 47). 7. Component replacement procedures 69 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the system board. Release the ZIF connector to the computer. 3. Remove the hard drive (see WLAN module on page 41). 6. Disconnect the optical drive cable...
... operating system. 2. Remove the memory module/wireless module compartment cover (see Mass storage device on page 47). 7. Component replacement procedures 69 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the system board. Release the ZIF connector to the computer. 3. Remove the hard drive (see WLAN module on page 41). 6. Disconnect the optical drive cable...
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... computer. Before removing the fan/heat sink assembly, follow these steps: 1. Remove the hard drive (see Mass storage device on page 47). 72 Chapter 4 Removal and replacement procedures Remove the memory module/wireless module compartment cover (see Battery on the left side of the computer. The fan is controlled by sliding it down the computer. Disconnect all external devices connected to install the system board. Remove the battery cover and battery (see WLAN module on page 41...
... computer. Before removing the fan/heat sink assembly, follow these steps: 1. Remove the hard drive (see Mass storage device on page 47). 72 Chapter 4 Removal and replacement procedures Remove the memory module/wireless module compartment cover (see Battery on the left side of the computer. The fan is controlled by sliding it down the computer. Disconnect all external devices connected to install the system board. Remove the battery cover and battery (see WLAN module on page 41...
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... replacement procedures 75 Disconnect all external devices connected to the computer. 3. Remove the battery cover and battery (see Mass storage device on page 72). Remove the processor: 1. Remove the memory module/wireless module compartment cover (see Fan/heat sink assembly on page 41). 6. Remove the fan/heat sink assembly (see WLAN module on page 65). 10. Remove the top cover (see Optical drive on page 47). 7. Disconnect the optical drive cable from the system board (see...
... replacement procedures 75 Disconnect all external devices connected to the computer. 3. Remove the battery cover and battery (see Mass storage device on page 72). Remove the processor: 1. Remove the memory module/wireless module compartment cover (see Fan/heat sink assembly on page 41). 6. Remove the fan/heat sink assembly (see WLAN module on page 65). 10. Remove the top cover (see Optical drive on page 47). 7. Disconnect the optical drive cable from the system board (see...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... arrow keys to access Setup Utility. ▲ Turn on the system (such as disk drives, display, keyboard, mouse, and printer). 5 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer. Use the arrow keys to select a language, and then press enter. 4. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Errors can prevent the computer from operating properly. Starting Setup Utility...
... arrow keys to access Setup Utility. ▲ Turn on the system (such as disk drives, display, keyboard, mouse, and printer). 5 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer. Use the arrow keys to select a language, and then press enter. 4. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Errors can prevent the computer from operating properly. Starting Setup Utility...
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Start Setup Utility. 2. Restoring factory default settings in a list or to toggle a field-for example an Enable/Disable field-use either the arrow keys or f5 and f6. ● To select an item, press enter. ● To close a text box or return to select Exit > Load Setup Defaults, and then press enter. 3. Navigating and selecting in Setup Utility Because Setup Utility is displayed. 3. Select the Main menu. Use the arrow keys to the menu display, press esc...
Start Setup Utility. 2. Restoring factory default settings in a list or to toggle a field-for example an Enable/Disable field-use either the arrow keys or f5 and f6. ● To select an item, press enter. ● To close a text box or return to select Exit > Load Setup Defaults, and then press enter. 3. Navigating and selecting in Setup Utility Because Setup Utility is displayed. 3. Select the Main menu. Use the arrow keys to the menu display, press esc...
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... download area, follow these instructions: Do not disconnect power from the AC outlet. You will need this path when you recorded earlier, open the folder on -screen instructions to identify your computer and access the BIOS update you connect your hard drive designation. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Using the hard drive path you are displayed on battery power, docked in an optional docking device, or connected to install...
... download area, follow these instructions: Do not disconnect power from the AC outlet. You will need this path when you recorded earlier, open the folder on -screen instructions to identify your computer and access the BIOS update you connect your hard drive designation. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Using the hard drive path you are displayed on battery power, docked in an optional docking device, or connected to install...
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...101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Seek times (typical read, including setting) Single track 3 ms 3 ms ... 0 Disk rotational speed 5400 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Contact technical support for details. 88 Chapter 6 Specifications Actual drive specifications may ...
...101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Seek times (typical read, including setting) Single track 3 ms 3 ms ... 0 Disk rotational speed 5400 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Contact technical support for details. 88 Chapter 6 Specifications Actual drive specifications may ...
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...-in the Recovery Manager window. 3. Note the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. - Performing a system recovery Recovery Manager software allows you to repair or restore the computer to its factory condition without using recovery discs. Recovering using the dedicated recovery partition On some models, you can recover only files that you have previously backed up. Insert the first recovery disc into the optical drive on -screen instructions. 92 Chapter 7 Backup and recovery If you use HP Recovery Manager to create a set up...
...-in the Recovery Manager window. 3. Note the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. - Performing a system recovery Recovery Manager software allows you to repair or restore the computer to its factory condition without using recovery discs. Recovering using the dedicated recovery partition On some models, you can recover only files that you have previously backed up. Insert the first recovery disc into the optical drive on -screen instructions. 92 Chapter 7 Backup and recovery If you use HP Recovery Manager to create a set up...
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... repaired or restored ● Before you have to complete the backup process. You may take over an hour. The screen shot can back up your information to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. Depending on file sizes, it may be a time-saver if you add or modify hardware or software Guidelines: ● Create system restore points using...
... repaired or restored ● Before you have to complete the backup process. You may take over an hour. The screen shot can back up your information to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. Depending on file sizes, it may be a time-saver if you add or modify hardware or software Guidelines: ● Create system restore points using...
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... Bluetooth module removal 62 spare part number 20, 32, 62 bottom components 15 button component 6 buttons power 6 TouchPad 9 C Cable Kit, spare part number 20, 30 cables, service considerations 33 chipset, product description 2 components bottom 15 button 6 display 10 front 11 keys 7 left side 12 lights 8 right side 13 TouchPad 9 computer feet locations 39 spare part number 39 computer part number 16, 38 computer specifications 86 connector pinout audio-in jack 95 audio-out jack 95 HDMI port 96 headphone jack 95 microphone jack 95 network jack...
... Bluetooth module removal 62 spare part number 20, 32, 62 bottom components 15 button component 6 buttons power 6 TouchPad 9 C Cable Kit, spare part number 20, 30 cables, service considerations 33 chipset, product description 2 components bottom 15 button 6 display 10 front 11 keys 7 left side 12 lights 8 right side 13 TouchPad 9 computer feet locations 39 spare part number 39 computer part number 16, 38 computer specifications 86 connector pinout audio-in jack 95 audio-out jack 95 HDMI port 96 headphone jack 95 microphone jack 95 network jack...
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... 95 location 12 J jacks audio-in 12 audio-out 12 headphone 12 microphone 12 network 13 RJ-45 13 K key components 7 keyboard product description 4 removal 58 spare part numbers 19, 29, 30, 31, 32, 58 keys action 7 esc 7 fn 7 optical drive eject 7 Windows applications 7 Windows logo 7 L left-side components 12 light components 8 lights battery 14 drive 13 mute 8 power 8, 13 webcam 10 wireless 8 M mass storage device removal 41 spare part numbers 22, 25, 28, 29, 32, 41 memory module...
... 95 location 12 J jacks audio-in 12 audio-out 12 headphone 12 microphone 12 network 13 RJ-45 13 K key components 7 keyboard product description 4 removal 58 spare part numbers 19, 29, 30, 31, 32, 58 keys action 7 esc 7 fn 7 optical drive eject 7 Windows applications 7 Windows logo 7 L left-side components 12 light components 8 lights battery 14 drive 13 mute 8 power 8, 13 webcam 10 wireless 8 M mass storage device removal 41 spare part numbers 22, 25, 28, 29, 32, 41 memory module...
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... 1 audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 product name 1 security 4 serviceability 5 video 3 wireless 3 product name 1, 16, 38 product number 16, 38 protective cover, spare part numbers 26, 32 R removal/replacement preliminaries 33 procedures 38 right-side components 13 RJ-45 jack connector pinout 97 location 13 RTC battery removal 51 spare part number 23, 27, 51 S Screw Kit, spare part number 26, 30 security cable slot...
... 1 audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 product name 1 security 4 serviceability 5 video 3 wireless 3 product name 1, 16, 38 product number 16, 38 protective cover, spare part numbers 26, 32 R removal/replacement preliminaries 33 procedures 38 right-side components 13 RJ-45 jack connector pinout 97 location 13 RTC battery removal 51 spare part number 23, 27, 51 S Screw Kit, spare part number 26, 30 security cable slot...