Reference Guide
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...; Mac: Open the Documents folder located at the top-level of the software installer. Double-click ReadMe.chm to set up your computer, and then browse to the URL indicated on the control panel, and then follow the instructions on the app bar, click the icon with the desired paper. Learn about product features, printing, troubleshooting, and support. Readme: Contains HP support information, operating system requirements, and recent printer updates. •...
...; Mac: Open the Documents folder located at the top-level of the software installer. Double-click ReadMe.chm to set up your computer, and then browse to the URL indicated on the control panel, and then follow the instructions on the app bar, click the icon with the desired paper. Learn about product features, printing, troubleshooting, and support. Readme: Contains HP support information, operating system requirements, and recent printer updates. •...
Reference Guide
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... by HP. 2 Use only with the printer. 2. Make sure your computer after you install the software). 8. Observe all instructions in a protected location where no user-serviceable parts inside. Do not install or use this printer from fire or electric shock. 1. Refer servicing to a network. Unplug this printer near water, or when you first turn on the printer. 3. Refer to the message on the printer display. •• If wireless is turned off, the wireless light is...
... by HP. 2 Use only with the printer. 2. Make sure your computer after you install the software). 8. Observe all instructions in a protected location where no user-serviceable parts inside. Do not install or use this printer from fire or electric shock. 1. Refer servicing to a network. Unplug this printer near water, or when you first turn on the printer. 3. Refer to the message on the printer display. •• If wireless is turned off, the wireless light is...
Reference Guide
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... -screen instructions to a network. 4. Restart and reset: 1. Reset the printer. Turn off the printer and unplug the power cord. b. Reset the printing system: 1. In System Preferences, click Printers & Scanners (Print & Fax in OS X v10.7 Lion and OS X v10.8 Mountain Lion). 2. Add the printer you click the list at www.hp.com/go/tools to download free diagnostic utilities (tools) that you can use . Anonymous usage information storage: The HP cartridges store a limited set as Default Printer from...
... -screen instructions to a network. 4. Restart and reset: 1. Reset the printer. Turn off the printer and unplug the power cord. b. Reset the printing system: 1. In System Preferences, click Printers & Scanners (Print & Fax in OS X v10.7 Lion and OS X v10.8 Mountain Lion). 2. Add the printer you click the list at www.hp.com/go/tools to download free diagnostic utilities (tools) that you can use . Anonymous usage information storage: The HP cartridges store a limited set as Default Printer from...
Reference Guide
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... wireless network, set up -to-date information about wireless printing, as well as information to help ? English Wireless networking Need networking help you still have successfully connected your printer to your home network, you will need to install the HP printer software. 4 www.hp.com/go/wirelessprinting The HP Wireless Printing Center at www.hp.com/go /wpc-firewall. •• Restart components of the report to see if something failed during the test. -- From the printer control panel, touch (Wireless...
... wireless network, set up -to-date information about wireless printing, as well as information to help ? English Wireless networking Need networking help you still have successfully connected your printer to your home network, you will need to install the HP printer software. 4 www.hp.com/go/wirelessprinting The HP Wireless Printing Center at www.hp.com/go /wpc-firewall. •• Restart components of the report to see if something failed during the test. -- From the printer control panel, touch (Wireless...
Reference Guide
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... a USB connection to "Manual" and establishing an administrator password. Choose the Wi-Fi Direct name from "Automatic" to a wireless connection First make sure that Wi-Fi Direct on your printer is turned on the app bar. •• Windows 7, Windows Vista, and Windows XP: From the computer's Start menu, select All Programs or Programs, and then select HP. 2. Print as DIRECT-**-HP ENVY-5640 or DIRECT-**-HP ENVY-5660 (where ** are desired, HP recommends changing the...
... a USB connection to "Manual" and establishing an administrator password. Choose the Wi-Fi Direct name from "Automatic" to a wireless connection First make sure that Wi-Fi Direct on your printer is turned on the app bar. •• Windows 7, Windows Vista, and Windows XP: From the computer's Start menu, select All Programs or Programs, and then select HP. 2. Print as DIRECT-**-HP ENVY-5640 or DIRECT-**-HP ENVY-5660 (where ** are desired, HP recommends changing the...
User Guide
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...-cartridge mode ...52 Cartridge warranty information ...53 Anonymous usage information storage 54 Tips for working with cartridges ...55 7 Connect Your Printer ...56 Set up the printer for wireless communication 57 Change network settings ...62 Advanced printer management tools (for networked printers 63 Tips for setting up and using a networked printer 65 8 Solve a problem ...66 Jams and paper-feed issues ...67 Ink cartridge issues ...72 Printing issues ...74 Copy issues ...82 Scan issues ...83 Network and connection issues ...84 Printer hardware issues ...86 HP support...
...-cartridge mode ...52 Cartridge warranty information ...53 Anonymous usage information storage 54 Tips for working with cartridges ...55 7 Connect Your Printer ...56 Set up the printer for wireless communication 57 Change network settings ...62 Advanced printer management tools (for networked printers 63 Tips for setting up and using a networked printer 65 8 Solve a problem ...66 Jams and paper-feed issues ...67 Ink cartridge issues ...72 Printing issues ...74 Copy issues ...82 Scan issues ...83 Network and connection issues ...84 Printer hardware issues ...86 HP support...
User Guide
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... password. Wireless icon: Opens the Wireless Summary menu where you can view and print photos, or reprint a printed photo. Photo: Opens the Photo menu where you can check wireless status and change preferences and use tools to access and print information from the web, such as coupons, coloring pages, puzzles, and more. Help: Opens the Help menu where you can select a copy type or change ePrint settings, or print an Info page. Control panel display icons Icon Purpose Copy: Opens the Copy menu where you can view How To videos, printer...
... password. Wireless icon: Opens the Wireless Summary menu where you can view and print photos, or reprint a printed photo. Photo: Opens the Photo menu where you can check wireless status and change preferences and use tools to access and print information from the web, such as coupons, coloring pages, puzzles, and more. Help: Opens the Help menu where you can select a copy type or change ePrint settings, or print an Info page. Control panel display icons Icon Purpose Copy: Opens the Copy menu where you can view How To videos, printer...
User Guide
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... on printing documents, photos, or envelopes from the Paper Size drop-down list in the paper tray to help you produce great results, time after time. ● Make sure the cartridges have sufficient ink. Click here to go online for more tips about working with cartridges, see Tips for and tested with cartridges on the Layout or Paper/Quality tab. ● To change default print settings, click Print & Scan, and then click Set Preferences in the paper tray. Original HP cartridges are...
... on printing documents, photos, or envelopes from the Paper Size drop-down list in the paper tray to help you produce great results, time after time. ● Make sure the cartridges have sufficient ink. Click here to go online for more tips about working with cartridges, see Tips for and tested with cartridges on the Layout or Paper/Quality tab. ● To change default print settings, click Print & Scan, and then click Set Preferences in the paper tray. Original HP cartridges are...
User Guide
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Printer settings tips ● On the Print dialog, use the Paper Size pop-up menu. Notes ● Original HP ink cartridges are designed and tested with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5660 series, and then click HP ENVY 5660 series. ● If you purchased original HP ink cartridges, go to avoid possible printing delays. If you believe you want to print a black and white document using black ink only...
Printer settings tips ● On the Print dialog, use the Paper Size pop-up menu. Notes ● Original HP ink cartridges are designed and tested with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5660 series, and then click HP ENVY 5660 series. ● If you purchased original HP ink cartridges, go to avoid possible printing delays. If you believe you want to print a black and white document using black ink only...
User Guide
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... the Web Services tab. 3. Follow the instructions on the information page to the Internet using the embedded web server 1. In the window that appears, double-click Print & Scan and then select Connect Printer to set up ePrint. The printer's home page (embedded web server) opens. 3. If you set up Web Services, make sure your printer is connected to finish the setup. Open the EWS. For more information, see Open the HP printer software (Windows) on -screen instructions to accept the Web Services terms of use . 4. ENWW Set up Web Services using wireless connection...
... the Web Services tab. 3. Follow the instructions on the information page to the Internet using the embedded web server 1. In the window that appears, double-click Print & Scan and then select Connect Printer to set up ePrint. The printer's home page (embedded web server) opens. 3. If you set up Web Services, make sure your printer is connected to finish the setup. Open the EWS. For more information, see Open the HP printer software (Windows) on -screen instructions to accept the Web Services terms of use . 4. ENWW Set up Web Services using wireless connection...
User Guide
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... printer to finish the setup. 32 Chapter 4 Use Web Services ENWW When the printer is available, the printer will have the details, contact your network uses proxy settings, follow the on the information page to check for proxy settings and if your network administrator or the person who set up a proxy server. Follow the instructions on -screen instructions to set up ePrint. NOTE: If prompted for and install printer updates. In the Web Services Settings section, click Setup...
... printer to finish the setup. 32 Chapter 4 Use Web Services ENWW When the printer is available, the printer will have the details, contact your network uses proxy settings, follow the on the information page to check for proxy settings and if your network administrator or the person who set up a proxy server. Follow the instructions on -screen instructions to set up ePrint. NOTE: If prompted for and install printer updates. In the Web Services Settings section, click Setup...
User Guide
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... Use, and then follow the instructions on the page to sign up for an account on HP Connected (www.hpconnected.com), you have a wireless network connection to enable certain functionality. You will be required to the Internet. b. a. b. The printer prints the attached document. a. Before you can use your printer when you will see the Web Services Settings menu on the printer display. Only enter the HP ePrint email address in the Web Services Settings menu. 3. No additional drivers or software are multiple email addresses...
... Use, and then follow the instructions on the page to sign up for an account on HP Connected (www.hpconnected.com), you have a wireless network connection to enable certain functionality. You will be required to the Internet. b. a. b. The printer prints the attached document. a. Before you can use your printer when you will see the Web Services Settings menu on the printer display. Only enter the HP ePrint email address in the Web Services Settings menu. 3. No additional drivers or software are multiple email addresses...
User Guide
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... Yes to send another email, or No to Email. 12. On the control panel display, select the account that allows you to quickly scan and email photos or documents to the specified recipients directly from your email address and receive a PIN. 4. Touch Store Email or Auto-login, depending upon how you want to use Scan to Email 1. You will be prompted to enter your HP e-All-in the Email: box to enter your PIN...
... Yes to send another email, or No to Email. 12. On the control panel display, select the account that allows you to quickly scan and email photos or documents to the specified recipients directly from your email address and receive a PIN. 4. Touch Store Email or Auto-login, depending upon how you want to use Scan to Email 1. You will be prompted to enter your HP e-All-in the Email: box to enter your PIN...
User Guide
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... Start screen, and then select the printer name. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the HP printer software CD provided with the printer's name. 2. Advanced printer management tools (for networked printers) To view or change some features are not available. However, some settings, you receive a low-ink warning message, consider having a replacement cartridge available to configure print settings, calibrate the printer, order supplies online, and find website support...
... Start screen, and then select the printer name. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the HP printer software CD provided with the printer's name. 2. Advanced printer management tools (for networked printers) To view or change some features are not available. However, some settings, you receive a low-ink warning message, consider having a replacement cartridge available to configure print settings, calibrate the printer, order supplies online, and find website support...
User Guide
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... on-screen instructions to set up and use a networked printer: ● When setting up the wireless networked printer, make sure your wireless router is connected to a Virtual Private Network (VPN), you need to disconnect from a USB to wireless connection. Click here to go online for more information. ● Learn how to work with a wireless connection, touch (Wireless) and then touch (Settings) on the printer display to start the Wireless Setup Wizard. ● To check the wireless connection on the printer, touch the (Wireless...
... on-screen instructions to set up and use a networked printer: ● When setting up the wireless networked printer, make sure your wireless router is connected to a Virtual Private Network (VPN), you need to disconnect from a USB to wireless connection. Click here to go online for more information. ● Learn how to work with a wireless connection, touch (Wireless) and then touch (Settings) on the printer display to start the Wireless Setup Wizard. ● To check the wireless connection on the printer, touch the (Wireless...
User Guide
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... the Help for unable to print issues Resolve print issues NOTE: Make sure that the printer is turned on your computer is connected to the printer with a wireless connection, confirm that there is not paused or offline. b. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in the tray. Fix problems with page not printing (unable to the printer with print jobs not printing. Printing issues What do you made any changes, try...
... the Help for unable to print issues Resolve print issues NOTE: Make sure that the printer is turned on your computer is connected to the printer with a wireless connection, confirm that there is not paused or offline. b. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in the tray. Fix problems with page not printing (unable to the printer with print jobs not printing. Printing issues What do you made any changes, try...
User Guide
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... access the Printer Toolbox. Touch Reports. d. Touch Print Quality Report. 6. To clean the cartridges from the printer display a. In the printer software, click Print & Scan and then click Maintain Your Printer to print a diagnostics page. d. Load letter or A4 unused plain white paper into the paper tray. Load letter or A4 unused plain white paper into the paper tray. c. ENWW Printing issues 79 b. d. To print a diagnostics page from the printer software a. c. Click Clean Ink Cartridges on -screen instructions. Follow the on the Device Services tab. To print...
... access the Printer Toolbox. Touch Reports. d. Touch Print Quality Report. 6. To clean the cartridges from the printer display a. In the printer software, click Print & Scan and then click Maintain Your Printer to print a diagnostics page. d. Load letter or A4 unused plain white paper into the paper tray. Load letter or A4 unused plain white paper into the paper tray. c. ENWW Printing issues 79 b. d. To print a diagnostics page from the printer software a. c. Click Clean Ink Cartridges on -screen instructions. Follow the on the Device Services tab. To print...
User Guide
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... a problem ENWW Open HP Utility. Click Align and follow the on -screen instructions. Print a test page. From the printer control panel display, touch Setup. c. NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk. Select the HP ENVY 5660 series from the printer display a. To clean the cartridges from the list of devices at the left of the window. Load Letter or A4 unused plain white paper into the input tray. Touch Printer Maintenance...
... a problem ENWW Open HP Utility. Click Align and follow the on -screen instructions. Print a test page. From the printer control panel display, touch Setup. c. NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk. Select the HP ENVY 5660 series from the printer display a. To clean the cartridges from the list of devices at the left of the window. Load Letter or A4 unused plain white paper into the input tray. Touch Printer Maintenance...
User Guide
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...network settings for wireless troubleshooting Check the network configuration or print the wireless test report to assist in all languages. 84 Chapter 8 Solve a problem ENWW Read general instructions in the Help for wireless connection Choose one of the following troubleshooting options. and then touch Display Network Configuration or Print Wireless Test Report. Fix Wi-Fi Direct connection Use an HP online troubleshooting wizard Troubleshoot your network name (SSID) and wireless password. Fix wireless connection Choose one of the following troubleshooting options. HP Print...
...network settings for wireless troubleshooting Check the network configuration or print the wireless test report to assist in all languages. 84 Chapter 8 Solve a problem ENWW Read general instructions in the Help for wireless connection Choose one of the following troubleshooting options. and then touch Display Network Configuration or Print Wireless Test Report. Fix Wi-Fi Direct connection Use an HP online troubleshooting wizard Troubleshoot your network name (SSID) and wireless password. Fix wireless connection Choose one of the following troubleshooting options. HP Print...
User Guide
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... HP Print and Scan Doctor to release the tray extender. 3. This website provides information and utilities that can help you can extract it manually. 1. Remove the output tray from the printer. 2. Go to clean the printhead, or you might have a defective sensor. ● If cleaning the printhead does not solve the problem, contact HP support. Printhead alignment fails ● If the alignment process fails, make sure you have loaded unused, plain white paper...
... HP Print and Scan Doctor to release the tray extender. 3. This website provides information and utilities that can help you can extract it manually. 1. Remove the output tray from the printer. 2. Go to clean the printhead, or you might have a defective sensor. ● If cleaning the printhead does not solve the problem, contact HP support. Printhead alignment fails ● If the alignment process fails, make sure you have loaded unused, plain white paper...