Reference Guide
Page 1
.... Standard data rates may apply. English HP ENVY 5640/5660 e-All-in your language. Ink usage: www.hp.com/go /support. www.hp.com/mobile/ENVY5640 *B9S56-90154* *B9S56-90154* B9S56-90154 www.hp.com/mobile/ENVY5660 Printed in [English] Printed in your computer, and then browse to set up your printer. 2. Learn about product features, printing, troubleshooting...
.... Standard data rates may apply. English HP ENVY 5640/5660 e-All-in your language. Ink usage: www.hp.com/go /support. www.hp.com/mobile/ENVY5640 *B9S56-90154* *B9S56-90154* B9S56-90154 www.hp.com/mobile/ENVY5660 Printed in [English] Printed in your computer, and then browse to set up your printer. 2. Learn about product features, printing, troubleshooting...
Reference Guide
Page 6
... specified above , which is distributed by this HP Limited Warranty. 6 English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with such local law. b. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either new or like-new, provided that...
... specified above , which is distributed by this HP Limited Warranty. 6 English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with such local law. b. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either new or like-new, provided that...
User Guide
Page 4
... network settings ...62 Advanced printer management tools (for networked printers 63 Tips for setting up and using a networked printer 65 8 Solve a problem ...66 Jams and paper-feed issues ...67 Ink cartridge issues ...72 Printing issues ...74 Copy issues ...82 Scan issues ...83 Network and connection issues ...84 Printer hardware issues ...86 HP support ...88 Appendix A Technical...
... network settings ...62 Advanced printer management tools (for networked printers 63 Tips for setting up and using a networked printer 65 8 Solve a problem ...66 Jams and paper-feed issues ...67 Ink cartridge issues ...72 Printing issues ...74 Copy issues ...82 Scan issues ...83 Network and connection issues ...84 Printer hardware issues ...86 HP support ...88 Appendix A Technical...
User Guide
Page 5
... failed to print ...115 Printer failure ...116 Door open ...117 Ink cartridge failure ...118 Counterfeit Cartridge Advisory ...119 Incompatible ink cartridges ...120 Paper too short ...121 Paper too long to auto-duplex ...122 Incompatible HP Instant Ink Cartridge 123 Used HP Instant Ink Cartridge ...124 Please Connect Printer to HP Connected 125 Cannot Print ...126 HP Protected Cartridge Installed ...127...
... failed to print ...115 Printer failure ...116 Door open ...117 Ink cartridge failure ...118 Counterfeit Cartridge Advisory ...119 Incompatible ink cartridges ...120 Paper too short ...121 Paper too long to auto-duplex ...122 Incompatible HP Instant Ink Cartridge 123 Used HP Instant Ink Cartridge ...124 Please Connect Printer to HP Connected 125 Cannot Print ...126 HP Protected Cartridge Installed ...127...
User Guide
Page 9
Printer parts Front view Figure 2-1 Front and top views of HP ENVY 5660 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 ENWW Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Memory device area Cartridge access area Ink cartridges Photo tray On button (also referred to as the Power button) Wireless status light Control panel Output tray Color graphics display (also referred to as the display) Automatic output tray extender (also referred to as the tray extender) Memory card slot Memory device light Paper tray Printer parts 3
Printer parts Front view Figure 2-1 Front and top views of HP ENVY 5660 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 ENWW Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Memory device area Cartridge access area Ink cartridges Photo tray On button (also referred to as the Power button) Wireless status light Control panel Output tray Color graphics display (also referred to as the display) Automatic output tray extender (also referred to as the tray extender) Memory card slot Memory device light Paper tray Printer parts 3
User Guide
Page 13
Displays a warning symbol if the ink level is less than the minimum expected ink level. ENWW Control panel and status lights 7 When you can configure some of the printer environmental features. Ink icon: Shows estimated ink levels by cartridge. You do not need to avoid possible... printing delays. Icon Purpose ECO icon: Displays a screen where you receive a low-ink warning message, consider having a replacement cartridge...
Displays a warning symbol if the ink level is less than the minimum expected ink level. ENWW Control panel and status lights 7 When you can configure some of the printer environmental features. Ink icon: Shows estimated ink levels by cartridge. You do not need to avoid possible... printing delays. Icon Purpose ECO icon: Displays a screen where you receive a low-ink warning message, consider having a replacement cartridge...
User Guide
Page 15
... makes it ideal for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of photos or multiple prints to work together so your HP printer. use this paper with your photos are glossy-coated...
... makes it ideal for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of photos or multiple prints to work together so your HP printer. use this paper with your photos are glossy-coated...
User Guide
Page 16
... or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that contains staples or clips 10 Chapter 2 Get started ENWW Order HP paper supplies The printer is too lightweight or stretches easily ◦ Media that is designed to meet high ...standards of the HP website are independently tested to work well with most types of office paper. ...
... or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that contains staples or clips 10 Chapter 2 Get started ENWW Order HP paper supplies The printer is too lightweight or stretches easily ◦ Media that is designed to meet high ...standards of the HP website are independently tested to work well with most types of office paper. ...
User Guide
Page 33
..., not just one of the following tips to help you produce great results, time after time. ● Make sure the cartridges have sufficient ink. Click here to go online for and tested with cartridges on the Layout or Paper/Quality tab. ● To change default print settings, ...the paper tray. ● Set the print quality and paper size settings according to open the printer software: ENWW Tips for more tips about working with cartridges, see Tips for working with HP printers to print successfully. Access the Advanced Options dialog box by clicking the Advanced button on page ...
..., not just one of the following tips to help you produce great results, time after time. ● Make sure the cartridges have sufficient ink. Click here to go online for and tested with cartridges on the Layout or Paper/Quality tab. ● To change default print settings, ...the paper tray. ● Set the print quality and paper size settings according to open the printer software: ENWW Tips for more tips about working with cartridges, see Tips for working with HP printers to print successfully. Access the Advanced Options dialog box by clicking the Advanced button on page ...
User Guide
Page 34
..., click All Apps on both sides of non-HP supplies. Notes ● Original HP ink cartridges are designed and tested with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5660 series, and then click HP ENVY 5660 series. ● If you want to help you...
..., click All Apps on both sides of non-HP supplies. Notes ● Original HP ink cartridges are designed and tested with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5660 series, and then click HP ENVY 5660 series. ● If you want to help you...
User Guide
Page 54
.... 2. When you have to the Information and Support pane. Check the estimated ink levels To check the estimated ink levels from the printer control panel ▲ From the Home screen, touch the (Ink icon) to avoid possible printing delays. Select the HP ENVY 5660 series from the list of devices at the top level of the window. 3.
.... 2. When you have to the Information and Support pane. Check the estimated ink levels To check the estimated ink levels from the printer control panel ▲ From the Home screen, touch the (Ink icon) to avoid possible printing delays. Select the HP ENVY 5660 series from the list of devices at the top level of the window. 3.
User Guide
Page 56
Close the cartridge access door. c. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 50 Chapter 6 Work with cartridges ENWW Slide the new cartridge in the slot until it clicks. 4.
Close the cartridge access door. c. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 50 Chapter 6 Work with cartridges ENWW Slide the new cartridge in the slot until it clicks. 4.
User Guide
Page 57
...not available in the printer software 1. Open HP Utility. Click All Settings to return to www.hp.com/buy/supplies. Locate the cartridge number in your printer. The correct cartridge number appears when you may still view supplies information and print a list for the HP ENVY 5660 series, go to ...the Information and Support pane. If it is located inside the cartridge access door. The print cartridge ordering numbers appear. 3. To find the right cartridges for your country/region, you use this link. ENWW Order ink supplies 51 Click ...
...not available in the printer software 1. Open HP Utility. Click All Settings to return to www.hp.com/buy/supplies. Locate the cartridge number in your printer. The correct cartridge number appears when you may still view supplies information and print a list for the HP ENVY 5660 series, go to ...the Information and Support pane. If it is located inside the cartridge access door. The print cartridge ordering numbers appear. 3. To find the right cartridges for your country/region, you use this link. ENWW Order ink supplies 51 Click ...
User Guide
Page 58
...tape has been removed from each ink cartridge. Exit single-cartridge mode ● Install two ink cartridges in the printer, verify that the ink cartridge is removed from the computer. If the message is displayed on the printer display. Use single-cartridge mode ...ink cartridge. During single-cartridge mode, the printer can copy documents, copy photos, and print jobs from the ink cartridge carriage. NOTE: When the HP ENVY 5660 series operates in single-cartridge mode, a message is displayed and two ink cartridges are installed in the HP ENVY 5660 series to operate the HP ENVY 5660...
...tape has been removed from each ink cartridge. Exit single-cartridge mode ● Install two ink cartridges in the printer, verify that the ink cartridge is removed from the computer. If the message is displayed on the printer display. Use single-cartridge mode ...ink cartridge. During single-cartridge mode, the printer can copy documents, copy photos, and print jobs from the ink cartridge carriage. NOTE: When the HP ENVY 5660 series operates in single-cartridge mode, a message is displayed and two ink cartridges are installed in the HP ENVY 5660 series to operate the HP ENVY 5660...
User Guide
Page 59
... came with . During the warranty period the cartridge is covered as long as the HP ink is used in YYYY/MM format, may be found on the cartridge as indicated: For a copy of the HP Limited Warranty Statement for the printer, see the printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered...
... came with . During the warranty period the cartridge is covered as long as the HP ink is used in YYYY/MM format, may be found on the cartridge as indicated: For a copy of the HP Limited Warranty Statement for the printer, see the printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered...
User Guide
Page 61
...help later, in a low state, consider getting replacement cartridges to replace the cartridges until you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. ENWW Tips for more information. ● When the Estimated... Ink Levels screen shows one or both cartridges in cases of the printer, if unprotected, cartridges begin to install them. See Replace the cartridges on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● ...
...help later, in a low state, consider getting replacement cartridges to replace the cartridges until you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. ENWW Tips for more information. ● When the Estimated... Ink Levels screen shows one or both cartridges in cases of the printer, if unprotected, cartridges begin to install them. See Replace the cartridges on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● ...
User Guide
Page 69
...; About cookies Toolbox (Windows) The Toolbox provides maintenance information about the printer. Double-click HP Utility in the Hewlett-Packard folder in the Readme file, which is available on the HP printer software CD provided with the printer's name. 2. However, some settings, you receive a low-ink warning message, consider having a replacement cartridge available to configure print...
...; About cookies Toolbox (Windows) The Toolbox provides maintenance information about the printer. Double-click HP Utility in the Hewlett-Packard folder in the Readme file, which is available on the HP printer software CD provided with the printer's name. 2. However, some settings, you receive a low-ink warning message, consider having a replacement cartridge available to configure print...
User Guide
Page 72
8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support 66 Chapter 8 Solve a problem ENWW
8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support 66 Chapter 8 Solve a problem ENWW
User Guide
Page 73
...the paper to tear and leave torn pieces inside the printer; ENWW Jams and paper-feed issues 67 NOTE: The HP online troubleshooting wizards may not be available in more jams later. 1. Open the ink cartridge access door. 3. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper ... printhead, clear paper jams as soon as possible. Read general instructions in the Help for clearing the jam in the printer or in several locations inside the printer. Lift the handle of the paper path cover and remove the cover. this could result in all languages. CAUTION: ...
...the paper to tear and leave torn pieces inside the printer; ENWW Jams and paper-feed issues 67 NOTE: The HP online troubleshooting wizards may not be available in more jams later. 1. Open the ink cartridge access door. 3. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper ... printhead, clear paper jams as soon as possible. Read general instructions in the Help for clearing the jam in the printer or in several locations inside the printer. Lift the handle of the paper path cover and remove the cover. this could result in all languages. CAUTION: ...
User Guide
Page 74
... tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer. If the problem is still not resolved, check the tray area. a. CAUTION: If the paper tears when you . If the problem is not ...same as in the previous step to the print carriage. c. Close the ink cartridge access door. 6. Move the carriage to occur. a. If there is any jammed paper, move the print carriage to the far right of paper from the printer, more paper jams are likely to extend it snaps into place. 4....
... tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer. If the problem is still not resolved, check the tray area. a. CAUTION: If the paper tears when you . If the problem is not ...same as in the previous step to the print carriage. c. Close the ink cartridge access door. 6. Move the carriage to occur. a. If there is any jammed paper, move the print carriage to the far right of paper from the printer, more paper jams are likely to extend it snaps into place. 4....