Reference Guide
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... product may be consistent with . 1 year 1 year unless otherwise stated A. B. Limitations of a non-HP or refilled cartridge or an expired ink cartridge, HP will be available from country to enforce such disclaimers or limitations; This Warranty Statement gives the customer specific legal... product being notified of implied warranties. 3. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with the customer. If HP is inconsistent with local law, this Warranty Statement shall...
... product may be consistent with . 1 year 1 year unless otherwise stated A. B. Limitations of a non-HP or refilled cartridge or an expired ink cartridge, HP will be available from country to enforce such disclaimers or limitations; This Warranty Statement gives the customer specific legal... product being notified of implied warranties. 3. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with the customer. If HP is inconsistent with local law, this Warranty Statement shall...
User Guide
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... up and using a networked printer 65 8 Solve a problem ...66 Jams and paper-feed issues ...67 Ink cartridge issues ...72 Printing issues ...74 Copy issues ...82 Scan issues ...83 Network and connection issues ...84 Printer hardware issues ...86 HP support ...88 Appendix A Technical information ...90 Hewlett-Packard Company notices ...91 Specifications ...92 Environmental product...
... up and using a networked printer 65 8 Solve a problem ...66 Jams and paper-feed issues ...67 Ink cartridge issues ...72 Printing issues ...74 Copy issues ...82 Scan issues ...83 Network and connection issues ...84 Printer hardware issues ...86 HP support ...88 Appendix A Technical information ...90 Hewlett-Packard Company notices ...91 Specifications ...92 Environmental product...
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... Document failed to print ...115 Printer failure ...116 Door open ...117 Ink cartridge failure ...118 Counterfeit Cartridge Advisory ...119 Incompatible ink cartridges ...120 Paper too short ...121 Paper too long to auto-duplex ...122 Incompatible HP Instant Ink Cartridge 123 Used HP Instant Ink Cartridge ...124 Please Connect Printer to HP Connected 125 Cannot Print ...126 HP Protected Cartridge Installed ...127 Index ...128 ENWW v
... Document failed to print ...115 Printer failure ...116 Door open ...117 Ink cartridge failure ...118 Counterfeit Cartridge Advisory ...119 Incompatible ink cartridges ...120 Paper too short ...121 Paper too long to auto-duplex ...122 Incompatible HP Instant Ink Cartridge 123 Used HP Instant Ink Cartridge ...124 Please Connect Printer to HP Connected 125 Cannot Print ...126 HP Protected Cartridge Installed ...127 Index ...128 ENWW v
User Guide
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Printer parts Front view Figure 2-1 Front and top views of HP ENVY 5660 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 ENWW Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Memory device area Cartridge access area Ink cartridges Photo tray On button (also referred to as the Power button) Wireless status light Control panel Output tray Color graphics display (also referred to as the display) Automatic output tray extender (also referred to as the tray extender) Memory card slot Memory device light Paper tray Printer parts 3
Printer parts Front view Figure 2-1 Front and top views of HP ENVY 5660 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 ENWW Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Memory device area Cartridge access area Ink cartridges Photo tray On button (also referred to as the Power button) Wireless status light Control panel Output tray Color graphics display (also referred to as the display) Automatic output tray extender (also referred to as the tray extender) Memory card slot Memory device light Paper tray Printer parts 3
User Guide
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...are long lasting and vivid, print after print. It is acid-free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of photos or multiple prints to work ...together so your HP printer. It is opaque enough for two-sided color usage with your photos are matte-coated on ...
...are long lasting and vivid, print after print. It is acid-free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of photos or multiple prints to work ...together so your HP printer. It is opaque enough for two-sided color usage with your photos are matte-coated on ...
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... select the size of the paper. 28 Chapter 3 Print ENWW NOTE: When you purchased original HP ink cartridges, go to: www.hp.com/go/anticounterfeit ● Ink level warnings and indicators provide estimates for planning purposes only. If you believe you receive a low... using black ink only, click the Advanced button. Notes ● Original HP ink cartridges are designed and tested with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5660 series, and then click HP ENVY 5660 series. ...
... select the size of the paper. 28 Chapter 3 Print ENWW NOTE: When you purchased original HP ink cartridges, go to: www.hp.com/go/anticounterfeit ● Ink level warnings and indicators provide estimates for planning purposes only. If you believe you receive a low... using black ink only, click the Advanced button. Notes ● Original HP ink cartridges are designed and tested with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5660 series, and then click HP ENVY 5660 series. ...
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c. Close the cartridge access door. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 50 Chapter 6 Work with cartridges ENWW Slide the new cartridge in the slot until it clicks. 4.
c. Close the cartridge access door. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 50 Chapter 6 Work with cartridges ENWW Slide the new cartridge in the slot until it clicks. 4.
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... down arrow in the Applications folder at a local HP reseller. NOTE: Ordering ink cartridges online is located in the Hewlett-Packard folder in lower left corner of the hard disk. 2. To find the right cartridges for the HP ENVY 5660 series, go to find the print cartridge reorder numbers 1. NOTE: HP Utility is not supported in the printer software...
... down arrow in the Applications folder at a local HP reseller. NOTE: Ordering ink cartridges online is located in the Hewlett-Packard folder in lower left corner of the hard disk. 2. To find the right cartridges for the HP ENVY 5660 series, go to find the print cartridge reorder numbers 1. NOTE: HP Utility is not supported in the printer software...
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... an ink cartridge is installed. Use single-cartridge mode Use the single-cartridge mode to exit single-cartridge mode. 52 Chapter 6 Work with only one ink cartridge. If the message is displayed on the printer display. NOTE: When the HP ENVY 5660 series operates in single-cartridge mode, a message is displayed and two ink cartridges are installed in the HP ENVY 5660 series to operate the HP ENVY 5660...
... an ink cartridge is installed. Use single-cartridge mode Use the single-cartridge mode to exit single-cartridge mode. 52 Chapter 6 Work with only one ink cartridge. If the message is displayed on the printer display. NOTE: When the HP ENVY 5660 series operates in single-cartridge mode, a message is displayed and two ink cartridges are installed in the HP ENVY 5660 series to operate the HP ENVY 5660...
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... has not been reached. This warranty does not cover HP ink cartridges that came with . ENWW Cartridge warranty information 53 The end of warranty date, in its designated HP printing device. Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is not depleted and the end of the HP Limited Warranty Statement for the printer, see the...
... has not been reached. This warranty does not cover HP ink cartridges that came with . ENWW Cartridge warranty information 53 The end of warranty date, in its designated HP printing device. Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is not depleted and the end of the HP Limited Warranty Statement for the printer, see the...
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8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support 66 Chapter 8 Solve a problem ENWW
8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support 66 Chapter 8 Solve a problem ENWW
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... follow the steps below to turn the printer off. 2. Open the ink cartridge access door. 3. Read general instructions in the Help for clearing the ... leave torn pieces inside the printer; Press the (Power button) to clear the jam. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in the automatic document feeder and ...resolving issues with paper or the paper feed. Clear a paper jam Solve paper jam issues. NOTE: The HP online troubleshooting wizards may not be available in more jams later. 1. To clear an internal paper jam CAUTION:...
... follow the steps below to turn the printer off. 2. Open the ink cartridge access door. 3. Read general instructions in the Help for clearing the ... leave torn pieces inside the printer; Press the (Power button) to clear the jam. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in the automatic document feeder and ...resolving issues with paper or the paper feed. Clear a paper jam Solve paper jam issues. NOTE: The HP online troubleshooting wizards may not be available in more jams later. 1. To clear an internal paper jam CAUTION:...
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... as in the previous step to remove any jammed paper, move the print carriage to occur. a. If you . b. Move the carriage to occur. Close the ink cartridge access door. 6. If the problem is any torn pieces of the printer, grasp the jammed paper with both hands, and then pull it from the...
... as in the previous step to remove any jammed paper, move the print carriage to occur. a. If you . b. Move the carriage to occur. Close the ink cartridge access door. 6. If the problem is any torn pieces of the printer, grasp the jammed paper with both hands, and then pull it from the...
User Guide
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...dry swab or lint-free cloth to leave the ink cartridges outside of the product longer than 30 minutes. Reinstall the ink cartridge. 72 Chapter 8 Solve a problem ENWW Check that the ink cartridges are the small gold-colored dots on the ink cartridge. Hold the ink cartridge by its sides with a damp lint-free ... contacts are reinstalled in the product as soon as possible. Make sure that power is still not resolved, see Replace the cartridges on the ink cartridge. 7. The contacts look like a set of gold-colored bumps positioned to touch only the contacts, and do not smear any...
...dry swab or lint-free cloth to leave the ink cartridges outside of the product longer than 30 minutes. Reinstall the ink cartridge. 72 Chapter 8 Solve a problem ENWW Check that the ink cartridges are the small gold-colored dots on the ink cartridge. Hold the ink cartridge by its sides with a damp lint-free ... contacts are reinstalled in the product as soon as possible. Make sure that power is still not resolved, see Replace the cartridges on the ink cartridge. 7. The contacts look like a set of gold-colored bumps positioned to touch only the contacts, and do not smear any...
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Close the access door, and check if the error message has gone away. 10. ENWW Ink cartridge issues 73 9. NOTE: If one cartridge. If you can remove it and use the single-cartridge mode to operate the HP ENVY 5660 series with only one ink cartridge is causing problems, you still receive the error message, turn the product off, and then on again.
Close the access door, and check if the error message has gone away. 10. ENWW Ink cartridge issues 73 9. NOTE: If one cartridge. If you can remove it and use the single-cartridge mode to operate the HP ENVY 5660 series with only one ink cartridge is causing problems, you still receive the error message, turn the product off, and then on again.
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...pull the plug or turn the printer off using original HP ink cartridges. 2. If you remove and reinstall the same ink cartridge, the HP All-in-One will not prompt you do one of the scanner glass. f. Align the cartridges. In the printer software, click Print & Scan, ... move the cartridges to realign the ink cartridges. Check the printer software to align the ink cartridges. If the ink cartridges are low on ink. a. Follow the instructions on the Device Services tab. To align the cartridges from the Quality Settings drop-down on page 48. The HP Allin-One remembers...
...pull the plug or turn the printer off using original HP ink cartridges. 2. If you remove and reinstall the same ink cartridge, the HP All-in-One will not prompt you do one of the scanner glass. f. Align the cartridges. In the printer software, click Print & Scan, ... move the cartridges to realign the ink cartridges. Check the printer software to align the ink cartridges. If the ink cartridges are low on ink. a. Follow the instructions on the Device Services tab. To align the cartridges from the Quality Settings drop-down on page 48. The HP Allin-One remembers...
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...into the paper tray. To print a diagnostics page from the printer software a. From the printer control panel, touch Setup. Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the following to open the printer software: ● Windows 8.1: Click...desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer's name. c. If you are not low on the Device Services tab. Click Clean Ink Cartridges on ink. From the printer control panel display, touch Setup...
...into the paper tray. To print a diagnostics page from the printer software a. From the printer control panel, touch Setup. Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the following to open the printer software: ● Windows 8.1: Click...desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer's name. c. If you are not low on the Device Services tab. Click Clean Ink Cartridges on ink. From the printer control panel display, touch Setup...
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If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you might have loaded unused, plain white paper into the printer leaving the tray extender... ● Check the power and power connections. ● Make sure the printer's power cord is only available in the released position. Go to www.hp.com/ support. This website provides information and utilities that can extract it manually. 1. The application is connected firmly to diagnose and automatically fix printing, scanning...
If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you might have loaded unused, plain white paper into the printer leaving the tray extender... ● Check the power and power connections. ● Make sure the printer's power cord is only available in the released position. Go to www.hp.com/ support. This website provides information and utilities that can extract it manually. 1. The application is connected firmly to diagnose and automatically fix printing, scanning...
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... to http://www.hp.com/recycle. Instead, you recycle used print cartridges and ink cartridges free of charge. ENWW Environmental product stewardship program 95 Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at : www.hp.com/go to ...your waste equipment to a designated collection point for recycling purposes at the end of product life. The following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Hewlett-Packard printing and imaging equipment marked with legal requirements such as needed to...
... to http://www.hp.com/recycle. Instead, you recycle used print cartridges and ink cartridges free of charge. ENWW Environmental product stewardship program 95 Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at : www.hp.com/go to ...your waste equipment to a designated collection point for recycling purposes at the end of product life. The following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Hewlett-Packard printing and imaging equipment marked with legal requirements such as needed to...
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... paper ● Document failed to print ● Printer failure ● Door open ● Ink cartridge failure ● Counterfeit Cartridge Advisory ● Incompatible ink cartridges ● Paper too short ● Paper too long to auto-duplex ● Incompatible HP Instant Ink Cartridge ● Used HP Instant Ink Cartridge ● Please Connect Printer to HP Connected ● Cannot Print ● HP Protected Cartridge Installed ENWW 105
... paper ● Document failed to print ● Printer failure ● Door open ● Ink cartridge failure ● Counterfeit Cartridge Advisory ● Incompatible ink cartridges ● Paper too short ● Paper too long to auto-duplex ● Incompatible HP Instant Ink Cartridge ● Used HP Instant Ink Cartridge ● Please Connect Printer to HP Connected ● Cannot Print ● HP Protected Cartridge Installed ENWW 105