User Guide
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... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
User Guide
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... the display (All-in-Ones or Notebooks 43 Cleaning the sides or cover 43 Cleaning the keyboard or mouse 44 Using security measures ...45 Setting Windows passwords 45 Setting Computer Setup (BIOS) passwords 46 Using Internet security software 46 Installing software updates 47 Installing Windows updates 47 Updating software 47 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware...
... the display (All-in-Ones or Notebooks 43 Cleaning the sides or cover 43 Cleaning the keyboard or mouse 44 Using security measures ...45 Setting Windows passwords 45 Setting Computer Setup (BIOS) passwords 46 Using Internet security software 46 Installing software updates 47 Installing Windows updates 47 Updating software 47 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware...
User Guide
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Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
User Guide
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... and locate this guide. For worldwide support, go to http://www.hp.com/go to http://www.hp.com/ergo. ● Worldwide support web page ● Guidelines for upgrading or replacing components of injury. More HP resources You have already used Setup Instructions to information, and more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. To locate resources...
... and locate this guide. For worldwide support, go to http://www.hp.com/go to http://www.hp.com/ergo. ● Worldwide support web page ● Guidelines for upgrading or replacing components of injury. More HP resources You have already used Setup Instructions to information, and more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. To locate resources...
User Guide
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... icon. Locating software To find out what software is installed on your computer: 1. Select System and Security, and then in the System area, click Device Manager. From the Start screen, right-click using the external wireless mouse. - Finding your computer. or - A list displays all the devices installed on your hardware and software information 5 From the Start screen, type c, and then select Control Panel. 2. 2 Getting to know your computer Finding your hardware and software information Locating hardware To...
... icon. Locating software To find out what software is installed on your computer: 1. Select System and Security, and then in the System area, click Device Manager. From the Start screen, right-click using the external wireless mouse. - Finding your computer. or - A list displays all the devices installed on your hardware and software information 5 From the Start screen, type c, and then select Control Panel. 2. 2 Getting to know your computer Finding your hardware and software information Locating hardware To...
User Guide
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Connect optional USB devices. Connects a network cable. Blinking: The hard drive is being used. 8 Chapter 2 Getting to know your computer The subwoofer provides superior bass sound. Component (3) (4) Subwoofer connector USB 2.0 ports (2) (5) RJ-45 (network) jack (6) Hard drive light Description Connects HP Pulse Subwoofer (purchased separately).
Connect optional USB devices. Connects a network cable. Blinking: The hard drive is being used. 8 Chapter 2 Getting to know your computer The subwoofer provides superior bass sound. Component (3) (4) Subwoofer connector USB 2.0 ports (2) (5) RJ-45 (network) jack (6) Hard drive light Description Connects HP Pulse Subwoofer (purchased separately).
User Guide
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... repair network problems. To use for Internet access. Using the wireless controls The Network and Sharing Center allows you are setting up the modem, install a network cable to connect your computer and a wired or wireless network connection. For more information about wireless technology, see the information and website links provided in a safe place. 14 Chapter 3 Connecting to that world. Connecting to Help and Support. In a PAN, each device communicates directly with an Internet service provider (ISP). Using an Internet service...
... repair network problems. To use for Internet access. Using the wireless controls The Network and Sharing Center allows you are setting up the modem, install a network cable to connect your computer and a wired or wireless network connection. For more information about wireless technology, see the information and website links provided in a safe place. 14 Chapter 3 Connecting to that world. Connecting to Help and Support. In a PAN, each device communicates directly with an Internet service provider (ISP). Using an Internet service...
User Guide
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... from external power for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. From the Start screen, type power, select Settings, and then select Power Options. 2. Select Change Settings that are currently unavailable. 4. Select Change Settings that are connecting an external hardware device to step 5. 5. Click Save changes. If you have set the computer to the screen. Manually initiating and exiting Hibernation You can enable user-initiated Hibernation and change other than a USB or video port ●...
... from external power for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. From the Start screen, type power, select Settings, and then select Power Options. 2. Select Change Settings that are currently unavailable. 4. Select Change Settings that are connecting an external hardware device to step 5. 5. Click Save changes. If you have set the computer to the screen. Manually initiating and exiting Hibernation You can enable user-initiated Hibernation and change other than a USB or video port ●...
User Guide
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Installing software updates Installing Windows updates Updates to the operating system and other companies, regularly update the software to http://www.hp.com/support. From the Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter. If you regularly update the software and drivers that all critical updates from other software may have installed software from Microsoft as soon as possible after the computer left the factory. To protect the computer from security breaches...
Installing software updates Installing Windows updates Updates to the operating system and other companies, regularly update the software to http://www.hp.com/support. From the Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter. If you regularly update the software and drivers that all critical updates from other software may have installed software from Microsoft as soon as possible after the computer left the factory. To protect the computer from security breaches...
User Guide
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... instructions: Do not disconnect power from the AC outlet. NOTE: If you can delete the downloaded file from your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. Follow any instructions that has an .exe extension (for HP updates now. 3. From the Start screen, type e, and then select File Explorer. 2. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Click Updates...
... instructions: Do not disconnect power from the AC outlet. NOTE: If you can delete the downloaded file from your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. Follow any instructions that has an .exe extension (for HP updates now. 3. From the Start screen, type e, and then select File Explorer. 2. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Click Updates...
User Guide
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... personal data, apps, and settings, and reinstall Windows. From the Start screen, type h, and then select Help and Support. ● If you want to restore the system to a previous state without the requirements of HP Recovery Manager to the replacement drive. See Using Windows Refresh for recovering your system. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Removing the HP Recovery partition on page 58. 54 Chapter 10...
... personal data, apps, and settings, and reinstall Windows. From the Start screen, type h, and then select Help and Support. ● If you want to restore the system to a previous state without the requirements of HP Recovery Manager to the replacement drive. See Using Windows Refresh for recovering your system. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Removing the HP Recovery partition on page 58. 54 Chapter 10...
User Guide
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... into an optional external optical drive, and then restart the computer. - Select Recovery Manager, and follow the on page 57. 3. Insert the HP Recovery USB flash drive you want to boot from. 4. Insert the HP Recovery media you press the power button. 2. Follow the on your keyboard layout. 3. Press and hold f11 as you created. 2. To start HP Recovery Manager from the boot options menu. 4. Select Troubleshoot from the HP Recovery partition: 1. Select the optical drive or USB flash drive you created into the optical drive on -screen instructions.
... into an optional external optical drive, and then restart the computer. - Select Recovery Manager, and follow the on page 57. 3. Insert the HP Recovery USB flash drive you want to boot from. 4. Insert the HP Recovery media you press the power button. 2. Follow the on your keyboard layout. 3. Press and hold f11 as you created. 2. To start HP Recovery Manager from the boot options menu. 4. Select Troubleshoot from the HP Recovery partition: 1. Select the optical drive or USB flash drive you created into the optical drive on -screen instructions.
User Guide
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... Sound, and then select Sound. From the Start screen, type c, and then select Control Panel. 2. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. From the Start screen, type s, and then select Sound Recorder. 2. NOTE: To confirm or change the audio settings on your computer, follow these steps: 1. Select Hardware and Sound, and then select Sound. 3. Save the file to your computer (or speaker...
... Sound, and then select Sound. From the Start screen, type c, and then select Control Panel. 2. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. From the Start screen, type s, and then select Sound Recorder. 2. NOTE: To confirm or change the audio settings on your computer, follow these steps: 1. Select Hardware and Sound, and then select Sound. 3. Save the file to your computer (or speaker...
User Guide
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... discharge 70 F fn key, identifying 31 fun things to do 2 H hard drive light, identifying 8 HDMI, using audio 21 HDMI-in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad...
... discharge 70 F fn key, identifying 31 fun things to do 2 H hard drive light, identifying 8 HDMI, using audio 21 HDMI-in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad...
User Guide
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...P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media 53 recovery media creating 52 creating using HP Recovery Manager 53 recovery partition removing...
...P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media 53 recovery media creating 52 creating using HP Recovery Manager 53 recovery partition removing...
User Guide
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... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
Start Here
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... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
Start Here
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.... Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to the User Guide provided for accessing HP Software Setup have changed . 1. Refer to access the HP Support Assistant has changed . NOTE: The path to the User Guide for restore and recovery steps for the presence of the HP Recovery partition or Windows partition, from the system, the steps for your computer. 2. Checking for recovery partitions NOTE: If you need to reinstall drivers or select software. From the Start screen, type HP Software Setup. Follow...
.... Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to the User Guide provided for accessing HP Software Setup have changed . 1. Refer to access the HP Support Assistant has changed . NOTE: The path to the User Guide for restore and recovery steps for the presence of the HP Recovery partition or Windows partition, from the system, the steps for your computer. 2. Checking for recovery partitions NOTE: If you need to reinstall drivers or select software. From the Start screen, type HP Software Setup. Follow...
Regulatory, Safety and Environmental Notices User Guide
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TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for long periods of time, unplug the product from lightning and power line surges. Lightning protection For added protection of the National Electric Code, which provides guidelines...
TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for long periods of time, unplug the product from lightning and power line surges. Lightning protection For added protection of the National Electric Code, which provides guidelines...
Regulatory, Safety and Environmental Notices User Guide
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... (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Optical disk drive X O O O O O Optional docking device X O O O O O Power adapter X O O O O O Power supply X O O O O O Remote control X O O O O O Smart card/Java™ card X O O O O O reader Speakers, external X O O O O O TV tuner X O O O O O USB flash memory drive X O O O O O USB hub X O O O O O Web camera X O O O O O Wireless receiver X O O O O O Wireless cards X O O O O O This form has been prepared in compliance with...
... (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Optical disk drive X O O O O O Optional docking device X O O O O O Power adapter X O O O O O Power supply X O O O O O Remote control X O O O O O Smart card/Java™ card X O O O O O reader Speakers, external X O O O O O TV tuner X O O O O O USB flash memory drive X O O O O O USB hub X O O O O O Web camera X O O O O O Wireless receiver X O O O O O Wireless cards X O O O O O This form has been prepared in compliance with...