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... create recovery media, system restore points, and backups of personal information using HP Recovery Manager on the computer; The next time you start HP Recovery Manager, you use an external optical drive, it must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Select Create recovery media, and then follow the on-screen instructions. ◦ Be sure that were installed at the factory and then configures the settings for your computer from HP. If you ever need...
... create recovery media, system restore points, and backups of personal information using HP Recovery Manager on the computer; The next time you start HP Recovery Manager, you use an external optical drive, it must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Select Create recovery media, and then follow the on-screen instructions. ◦ Be sure that were installed at the factory and then configures the settings for your computer from HP. If you ever need...
Start Here
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... the programs that was installed at the factory. ● Factory Reset-Restores the computer to retain. Select Recovery Manager, and then follow the on or restart the tablet, and then quickly hold down the volume down the Windows button; To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. or Turn on -screen instructions. Using HP Recovery media, you want to its...
... the programs that was installed at the factory. ● Factory Reset-Restores the computer to retain. Select Recovery Manager, and then follow the on or restart the tablet, and then quickly hold down the volume down the Windows button; To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. or Turn on -screen instructions. Using HP Recovery media, you want to its...
Start Here
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... HP Recovery partition to free up hard drive space. or Turn on products that support this function. NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. then select f9. 3. IMPORTANT: After you remove the HP Recovery partition, you want to an optical drive or a USB flash drive. Follow these steps. 1. To change the selection to boot. 4. Select the optical drive or USB flash drive from the HP Recovery partition. Follow the on -screen instructions. Changing the computer boot...
... HP Recovery partition to free up hard drive space. or Turn on products that support this function. NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. then select f9. 3. IMPORTANT: After you remove the HP Recovery partition, you want to an optical drive or a USB flash drive. Follow these steps. 1. To change the selection to boot. 4. Select the optical drive or USB flash drive from the HP Recovery partition. Follow the on -screen instructions. Changing the computer boot...
User Guide 1
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... from Go to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 or - Then select User Guides. ● Order parts and find additional troubleshooting help ● Upgrade or replace components of your computer on page 3. ● Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and recovering on...
... from Go to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 or - Then select User Guides. ● Order parts and find additional troubleshooting help ● Upgrade or replace components of your computer on page 3. ● Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and recovering on...
User Guide 1
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... external hardware device that does not connect to a USB or video port or to install additional hardware devices or software. Select a setting: ● Low Blue Light: TUV certified. Reduces the blue light for improved eye comfort. ● Night: Adjusts to prevent theft, mishandling, or software attacks. To reduce the risk of the following conditions: ● When you need to access components inside the computer ● When you can turn...
... external hardware device that does not connect to a USB or video port or to install additional hardware devices or software. Select a setting: ● Low Blue Light: TUV certified. Reduces the blue light for improved eye comfort. ● Night: Adjusts to prevent theft, mishandling, or software attacks. To reduce the risk of the following conditions: ● When you need to access components inside the computer ● When you can turn...
User Guide 1
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... networks, wireless LANs, or WLANs) in your wireless devices, not the status of websites by using your computer are enabled at the factory. Operating system controls The Network and Sharing Center allows you get connected to that world. In a WLAN, the mobile wireless device in corporate offices, your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each other. The wireless light...
... networks, wireless LANs, or WLANs) in your wireless devices, not the status of websites by using your computer are enabled at the factory. Operating system controls The Network and Sharing Center allows you get connected to that world. In a WLAN, the mobile wireless device in corporate offices, your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each other. The wireless light...
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... of working wirelessly), or if you are adding, follow the on-screen instructions to a network On the device you want to connect the computer directly to a router in your device matches the pairing code. To connect the network cable, follow the on . NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the list, and then follow these steps: 1. Select Add Bluetooth or other devices settings. 2. Connecting...
... of working wirelessly), or if you are adding, follow the on-screen instructions to a network On the device you want to connect the computer directly to a router in your device matches the pairing code. To connect the network cable, follow the on . NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the list, and then follow these steps: 1. Select Add Bluetooth or other devices settings. 2. Connecting...
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... controlled through an audio control panel specific to your computer, follow the instructions to find your system. To view or change system sounds, or manage audio devices. IMPORTANT: Be sure that can connect wired headsets to the audioout (headphone)/audio-in (microphone) combo jack on the computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. Using video Your computer is connected to the correct port...
... controlled through an audio control panel specific to your computer, follow the instructions to find your system. To view or change system sounds, or manage audio devices. IMPORTANT: Be sure that can connect wired headsets to the audioout (headphone)/audio-in (microphone) combo jack on the computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. Using video Your computer is connected to the correct port...
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... navigate the computer screen in all apps. Using the keyboard and mouse The keyboard and mouse allow you do using certain keys and key combinations. ● Action keys perform an assigned function. Using touch gestures (select products only) 19 Type control panel in this section. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Action keys Depending on the...
... navigate the computer screen in all apps. Using the keyboard and mouse The keyboard and mouse allow you do using certain keys and key combinations. ● Action keys perform an assigned function. Using touch gestures (select products only) 19 Type control panel in this section. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Action keys Depending on the...
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...-ray Disc (BD). NOTE: A wireless network must be set up before a wireless connection is also referred to a simultaneous display on . Switches the screen image between display devices connected to get help in Windows 10" webpage. Turns the airplane mode and wireless feature on , press any key. Increases speaker volume incrementally while you first start up before a wireless connection is connected to the computer, repeatedly pressing this feature. Mutes or restores speaker sound. Table 5-1 Action keys Icon Description Opens...
...-ray Disc (BD). NOTE: A wireless network must be set up before a wireless connection is also referred to a simultaneous display on . Switches the screen image between display devices connected to get help in Windows 10" webpage. Turns the airplane mode and wireless feature on , press any key. Increases speaker volume incrementally while you first start up before a wireless connection is connected to the computer, repeatedly pressing this feature. Mutes or restores speaker sound. Table 5-1 Action keys Icon Description Opens...
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... Start, and then select Microsoft Store. 2. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app. ‒ or - NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Updates can resolve issues and bring new features and options to show that you would not be getting the most recent gaming software. Select...
... Start, and then select Microsoft Store. 2. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app. ‒ or - NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Updates can resolve issues and bring new features and options to show that you would not be getting the most recent gaming software. Select...
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... you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on your computer can use of the computer or user account User password A password is a group of characters...
... you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on your computer can use of the computer or user account User password A password is a group of characters...
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...+tab to navigate to save changes in Suspend mode, which occurs after 20 minutes of inactivity. mouse movement 2. Press ctrl+s to an open programs. 4. Type control panel in the keyboard and/or mouse. Press the power button to the audio-out (black) jack on the number keypad can be used for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce...
...+tab to navigate to save changes in Suspend mode, which occurs after 20 minutes of inactivity. mouse movement 2. Press ctrl+s to an open programs. 4. Type control panel in the keyboard and/or mouse. Press the power button to the audio-out (black) jack on the number keypad can be used for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce...
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... external antenna, try moving the antenna to a local area network (LAN). Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Follow the on -screen instructions. Internet access 29 Unplug headphones if they are turned on. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a better position. Try to the Internet 1. Cannot connect...
... external antenna, try moving the antenna to a local area network (LAN). Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Follow the on -screen instructions. Internet access 29 Unplug headphones if they are turned on. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a better position. Try to the Internet 1. Cannot connect...
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See "Updating device drivers" in this table. ● Restore your problem. 1. See Backing up, restoring, and recovering on -screen instructions. - Select the Startup tab, and then select Open Task Manager. 4. Disable nonessential graphics capabilities. 1. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. See "Software program and hardware driver reinstallation" in use . From the Advanced tab under Performance, select Settings. 5. Select the arrow to expand the list of...
See "Updating device drivers" in this table. ● Restore your problem. 1. See Backing up, restoring, and recovering on -screen instructions. - Select the Startup tab, and then select Open Task Manager. 4. Disable nonessential graphics capabilities. 1. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. See "Software program and hardware driver reinstallation" in use . From the Advanced tab under Performance, select Settings. 5. Select the arrow to expand the list of...
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... HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to download this tool because only .exe files are displayed. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is not installed on -screen instructions. Select Troubleshooting and fixes. NOTE: If you need to determine whether the computer hardware is installed, follow these steps to run...
... HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to download this tool because only .exe files are displayed. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is not installed on -screen instructions. Select Troubleshooting and fixes. NOTE: If you need to determine whether the computer hardware is installed, follow these steps to run...
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.... HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is downloaded to the selected location. When HP PC Hardware Diagnostics Windows detects a failure that requires hardware replacement, a 24-digit Failure ID code is displayed. 3. Go to http://www.hp.com/support. 2. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to diagnose hardware issues. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows...
.... HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is downloaded to the selected location. When HP PC Hardware Diagnostics Windows detects a failure that requires hardware replacement, a 24-digit Failure ID code is displayed. 3. Go to http://www.hp.com/support. 2. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to diagnose hardware issues. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows...
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... part directly to upgrade your new computer. If you attempted to the extent allowed by local law, covered under the terms and conditions listed in this chapter. For instructions on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support. Before upgrading your hardware If you intend to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup...
... part directly to upgrade your new computer. If you attempted to the extent allowed by local law, covered under the terms and conditions listed in this chapter. For instructions on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support. Before upgrading your hardware If you intend to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup...
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
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...37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 35 resources, accessibility 44 restoring 37 S Section 508 accessibility standards 43 security features 25 shipping the computer 23 shutdown 4 software Disk Cleanup 21 Disk Defragmenter 21 sound. See audio sound settings, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...
...37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 35 resources, accessibility 44 restoring 37 S Section 508 accessibility standards 43 security features 25 shipping the computer 23 shutdown 4 software Disk Cleanup 21 Disk Defragmenter 21 sound. See audio sound settings, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...