Maintenance and Service Guide
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HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation Maintenance and Service Guide
HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation Maintenance and Service Guide
Maintenance and Service Guide
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... Workstation 5 Solid-state drive - HP ZBook 14 G2 Mobile Workstation 6 Audio and video ...7 Ethernet ...7 Wireless ...8 External media cards ...9 Ports ...10 Keyboard/pointing devices ...10 Power requirements ...11 Security ...11 ...speakers, and fingerprint reader (select models only 21 Keys ...22 Lights ...24 TouchPad ...25 Front ...26 Left ...27 Right ...28 ENWW vii HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC 6 Solid-state drive - Table of contents 1 Product description ...1 Processor ...1 Chipset ...1 Graphics ...2 Display panel ...2 Memory ...3 Memory ...4 Hard drive...
... Workstation 5 Solid-state drive - HP ZBook 14 G2 Mobile Workstation 6 Audio and video ...7 Ethernet ...7 Wireless ...8 External media cards ...9 Ports ...10 Keyboard/pointing devices ...10 Power requirements ...11 Security ...11 ...speakers, and fingerprint reader (select models only 21 Keys ...22 Lights ...24 TouchPad ...25 Front ...26 Left ...27 Right ...28 ENWW vii HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC 6 Solid-state drive - Table of contents 1 Product description ...1 Processor ...1 Chipset ...1 Graphics ...2 Display panel ...2 Memory ...3 Memory ...4 Hard drive...
Maintenance and Service Guide
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... Core i3-5010U 2.10-GHz processor (3.0-MB L3 cache, dual core, 15-W) Chipset Description Intel soldered on circuit (SoC) HP EliteBook 840 G2 Notebook PC √ √ √ √ √ HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation HP ZBook 14 G2 Mobile Workstation √ ENWW Processor 1
... Core i3-5010U 2.10-GHz processor (3.0-MB L3 cache, dual core, 15-W) Chipset Description Intel soldered on circuit (SoC) HP EliteBook 840 G2 Notebook PC √ √ √ √ √ HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation HP ZBook 14 G2 Mobile Workstation √ ENWW Processor 1
Maintenance and Service Guide
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...M4170 128-bit (GDDR5) graphics subsystem Internal graphics: Integrated Intel HD Graphics 5500 universal memory architecture (UMA) graphics HP EliteBook 840 G2 Notebook PC √ √ Display panel Description 14.0-in, light-emitting diode (LED) backlit, full highdefinition ...wide area network (WWAN) antenna cables HP EliteBook 840 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation √ √ ...
...M4170 128-bit (GDDR5) graphics subsystem Internal graphics: Integrated Intel HD Graphics 5500 universal memory architecture (UMA) graphics HP EliteBook 840 G2 Notebook PC √ √ Display panel Description 14.0-in, light-emitting diode (LED) backlit, full highdefinition ...wide area network (WWAN) antenna cables HP EliteBook 840 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation √ √ ...
Maintenance and Service Guide
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...; 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 840 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ √ √ ENWW Memory 3 not available on computer models equipped with Windows 7 32-bit operating...
...; 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 840 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ √ √ ENWW Memory 3 not available on computer models equipped with Windows 7 32-bit operating...
Maintenance and Service Guide
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Memory Description Supports 16384 MB of system RAM in the following configurations: ● 16384 MB (8192 MB×2) ● 12288 MB (8192 MB + 4096 MB) ● 8192 MB (8192 MB×1) ● 8192 MB (4096 MB×2) ● 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ 4 Chapter 1 Product description ENWW
Memory Description Supports 16384 MB of system RAM in the following configurations: ● 16384 MB (8192 MB×2) ● 12288 MB (8192 MB + 4096 MB) ● 8192 MB (8192 MB×1) ● 8192 MB (4096 MB×2) ● 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ 4 Chapter 1 Product description ENWW
Maintenance and Service Guide
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HP ZBook 14 G2 Mobile Workstation Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) thicknesses (all hard drives use the same bracket) ... drive (SED), supporting Opal 1.0 storage specification ● 500-GB, 5400-rpm, SED, FIPS-140-2, supporting Opal 2.0 storage specification ENWW Hard drive - HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC 5 Hard drive - HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) thicknesses (all hard drives...
HP ZBook 14 G2 Mobile Workstation Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) thicknesses (all hard drives use the same bracket) ... drive (SED), supporting Opal 1.0 storage specification ● 500-GB, 5400-rpm, SED, FIPS-140-2, supporting Opal 2.0 storage specification ENWW Hard drive - HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC 5 Hard drive - HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) thicknesses (all hard drives...
Maintenance and Service Guide
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HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC Description Supports the following solid-state drives: ● 512-GB, SATA-3 solid-state drive ● 256-GB, SATA-3 solid-state drive ● 256-... ● 180-GB, SATA-3, SED solid-state drive supporting Opal 2.0 ● 128-GB, SATA-3 solid-state drive 6 Chapter 1 Product description ENWW Solid-state drive - HP ZBook 14 G2 Mobile Workstation Description Supports the following solid-state drives: ● 512-GB, SATA-3 solid-state drive ● 256-GB, SATA-3 solid-state drive supporting...
HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC Description Supports the following solid-state drives: ● 512-GB, SATA-3 solid-state drive ● 256-GB, SATA-3 solid-state drive ● 256-... ● 180-GB, SATA-3, SED solid-state drive supporting Opal 2.0 ● 128-GB, SATA-3 solid-state drive 6 Chapter 1 Product description ENWW Solid-state drive - HP ZBook 14 G2 Mobile Workstation Description Supports the following solid-state drives: ● 512-GB, SATA-3 solid-state drive ● 256-GB, SATA-3 solid-state drive supporting...
Maintenance and Service Guide
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Audio and video Description Two stereo speakers (2) Dual array microphones Realtek ALC3228 HD Audio with DTS Studio Sound 720p webcam (support for no webcam option) HP EliteBook 840 G2 Notebook PC √ √ √ √ Ethernet Description Intel I218LM 10/100/1000 Ethernet, with iAMT S3/S4/S5 wake on LAN HP EliteBook 840 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC HP EliteBook 740 G2 Notebook PC √ √ HP ZBook 14 G2 Mobile Workstation HP ZBook 14 G2 Mobile Workstation √ √ ENWW Audio and video 7
Audio and video Description Two stereo speakers (2) Dual array microphones Realtek ALC3228 HD Audio with DTS Studio Sound 720p webcam (support for no webcam option) HP EliteBook 840 G2 Notebook PC √ √ √ √ Ethernet Description Intel I218LM 10/100/1000 Ethernet, with iAMT S3/S4/S5 wake on LAN HP EliteBook 840 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC HP EliteBook 740 G2 Notebook PC √ √ HP ZBook 14 G2 Mobile Workstation HP ZBook 14 G2 Mobile Workstation √ √ ENWW Audio and video 7
Maintenance and Service Guide
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...-wide/5-band WWAN antennas built into display assembly (separate antennas required for TouchScreen display assembly) Secured by subscriber identity module (SIM, user-accessible behind battery) HP EliteBook 840 G2 Notebook PC √ √ √ √ 8 Chapter 1 Product description HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation ENWW
...-wide/5-band WWAN antennas built into display assembly (separate antennas required for TouchScreen display assembly) Secured by subscriber identity module (SIM, user-accessible behind battery) HP EliteBook 840 G2 Notebook PC √ √ √ √ 8 Chapter 1 Product description HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation ENWW
Maintenance and Service Guide
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... LTE/HSPA+ 4G Module HP EliteBook 840 G2 Notebook PC √ √ √ √ External media cards Description HP 2-in-1 multiformat Digital Media Reader Slot with pushpush technology. HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ √ √ √ HP ZBook 14 G2 Mobile Workstation √...
... LTE/HSPA+ 4G Module HP EliteBook 840 G2 Notebook PC √ √ √ √ External media cards Description HP 2-in-1 multiformat Digital Media Reader Slot with pushpush technology. HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ √ √ √ HP ZBook 14 G2 Mobile Workstation √...
Maintenance and Service Guide
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...@ 75 Hz, hot plug and unplug and auto detection for correct output to wide-aspect versus standard aspect video HP EliteBook 840 G2 Notebook PC √ Keyboard/pointing devices Description Glass with chemical etched surface, dual-point, spillresistant with drain, DuraKeys... by default Supports two-way scroll On/off button HP EliteBook 840 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 740 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ HP ZBook 14 G2 Mobile Workstation 10 Chapter 1 Product description ENWW
...@ 75 Hz, hot plug and unplug and auto detection for correct output to wide-aspect versus standard aspect video HP EliteBook 840 G2 Notebook PC √ Keyboard/pointing devices Description Glass with chemical etched surface, dual-point, spillresistant with drain, DuraKeys... by default Supports two-way scroll On/off button HP EliteBook 840 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 740 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ HP ZBook 14 G2 Mobile Workstation 10 Chapter 1 Product description ENWW
Maintenance and Service Guide
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...3 cell, 50 Wh, 4.45 Ah long-life battery ● 3 cell, 24 Wh, 2.2 Ah longlife battery HP EliteBook 840 G2 Notebook PC √ √ Security Description Supports security cable lock Supports fingerprint reader and no fingerprint reader option Supports Trusted... Preboot authentication (password, Smart Card) HP EliteBook 840 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation ENWW Power requirements 11
...3 cell, 50 Wh, 4.45 Ah long-life battery ● 3 cell, 24 Wh, 2.2 Ah longlife battery HP EliteBook 840 G2 Notebook PC √ √ Security Description Supports security cable lock Supports fingerprint reader and no fingerprint reader option Supports Trusted... Preboot authentication (password, Smart Card) HP EliteBook 840 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation ENWW Power requirements 11
Maintenance and Service Guide
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HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ 12 Chapter 1 Product description ENWW Operating system Description Preinstalled: Windows 10: ● Windows 10 Home 64-bit (only available on computer models equipped with an FHD display assembly and 8-
HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ 12 Chapter 1 Product description ENWW Operating system Description Preinstalled: Windows 10: ● Windows 10 Home 64-bit (only available on computer models equipped with an FHD display assembly and 8-
Maintenance and Service Guide
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... China Country Loc) ● Windows 10 Chinese Market High End 64-bit (only available with a People's Republic of China Country Loc; HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation Operating system 13 Description ENWW GB or more of system memory) ● Windows 10 Home High End 64-bit (only...
... China Country Loc) ● Windows 10 Chinese Market High End 64-bit (only available with a People's Republic of China Country Loc; HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation Operating system 13 Description ENWW GB or more of system memory) ● Windows 10 Home High End 64-bit (only...
Maintenance and Service Guide
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... available on computer models equipped with an FHD display assembly and 8GB or more of China) 14 Chapter 1 Product description Windows 7: ● Windows 7 Home Basic HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation ENWW
... available on computer models equipped with an FHD display assembly and 8GB or more of China) 14 Chapter 1 Product description Windows 7: ● Windows 7 Home Basic HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation ENWW
Maintenance and Service Guide
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... 64-bit - MSNA FreeDOS 2.0 Ubuntu 14.04 (not available on computer models equipped with any Windows 10 Professional, Windows 8.1 Professional, or Windows 7 Downgrade operating system) HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ ENWW Operating system 15
... 64-bit - MSNA FreeDOS 2.0 Ubuntu 14.04 (not available on computer models equipped with any Windows 10 Professional, Windows 8.1 Professional, or Windows 7 Downgrade operating system) HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ ENWW Operating system 15
Maintenance and Service Guide
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... Pack 1 (available with any Windows 10, Windows 8.1, or Windows 7 Professional Downgrade Loc except in Asia-Pacific countries and regions and the People's Republic of China) HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ 16 Chapter 1 Product description ENWW
... Pack 1 (available with any Windows 10, Windows 8.1, or Windows 7 Professional Downgrade Loc except in Asia-Pacific countries and regions and the People's Republic of China) HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ 16 Chapter 1 Product description ENWW
Maintenance and Service Guide
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... replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Solid-state drive ● WLAN module ● WWAN module HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation √ ENWW Serviceability 17
... replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Solid-state drive ● WLAN module ● WWAN module HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation √ ENWW Serviceability 17
Maintenance and Service Guide
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..., FHD, UWA, 72% CG, 300 nits, eDP 1.3+PSR slim (1920×1080), capacitive TouchScreen display assembly for use only on HP EliteBook 840 G2 Notebook PC and HP EliteBook 740 G2 Notebook PC computer models (includes webcam and microphone) 784459-001 14.0-in, FHD, UWA, 72% CG, 300 nits, eDP 1.3+PSR ...slim (1920×1080), capacitive TouchScreen display assembly for use only on HP EliteBook 840 G2 Notebook PC and HP EliteBook 740 G2 Notebook PC computer models (includes microphone) 784458-001 14.0-in, FHD, UWA, 72% CG, 300 nits, eDP 1.3+PSR slim (1920...
..., FHD, UWA, 72% CG, 300 nits, eDP 1.3+PSR slim (1920×1080), capacitive TouchScreen display assembly for use only on HP EliteBook 840 G2 Notebook PC and HP EliteBook 740 G2 Notebook PC computer models (includes webcam and microphone) 784459-001 14.0-in, FHD, UWA, 72% CG, 300 nits, eDP 1.3+PSR ...slim (1920×1080), capacitive TouchScreen display assembly for use only on HP EliteBook 840 G2 Notebook PC and HP EliteBook 740 G2 Notebook PC computer models (includes microphone) 784458-001 14.0-in, FHD, UWA, 72% CG, 300 nits, eDP 1.3+PSR slim (1920...