HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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..., as well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. Procedures for lower power consumption on computer...
..., as well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. Procedures for lower power consumption on computer...
User Guide
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... drives ...46 9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP and third-party software updates 51 Securing your wireless network 51 Backing up your software applications and information 51 10 Backup and recovery ...52 Restoring the system ...53 Creating...
... drives ...46 9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP and third-party software updates 51 Securing your wireless network 51 Backing up your software applications and information 51 10 Backup and recovery ...52 Restoring the system ...53 Creating...
User Guide
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... go. To access Mouse Properties, select Start > Devices and Printers. Setting pointing device preferences Use Mouse Properties in this section. Refer to Getting to know your computer on page 4 for specific information about the TouchPad on your computer, and select Mouse settings. Use the left and right TouchPad buttons as you would use an external USB mouse (purchased separately) by connecting it to customize pointing device settings, button configuration, click speed, and pointer options. Then...
... go. To access Mouse Properties, select Start > Devices and Printers. Setting pointing device preferences Use Mouse Properties in this section. Refer to Getting to know your computer on page 4 for specific information about the TouchPad on your computer, and select Mouse settings. Use the left and right TouchPad buttons as you would use an external USB mouse (purchased separately) by connecting it to customize pointing device settings, button configuration, click speed, and pointer options. Then...
User Guide
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... your Windows operating system and computer, answers to questions, and updates to customer support. Help and Support also provides automated troubleshooting tools and access to your computer. f4 Switches the screen image among display devices connected to activate the assigned function. For example, if a monitor is connected to Using Setup Utility (BIOS) on or off the keyboard backlight. f7 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or...
... your Windows operating system and computer, answers to questions, and updates to customer support. Help and Support also provides automated troubleshooting tools and access to your computer. f4 Switches the screen image among display devices connected to activate the assigned function. For example, if a monitor is connected to Using Setup Utility (BIOS) on or off the keyboard backlight. f7 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or...
User Guide
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... set at the factory. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in Setup Utility (BIOS)), your Windows password before the computer will return to be changed using an optional external optical drive (purchased separately) or an external media card. NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is disabled in Windows Control Panel...
... set at the factory. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in Setup Utility (BIOS)), your Windows password before the computer will return to be changed using an optional external optical drive (purchased separately) or an external media card. NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is disabled in Windows Control Panel...
User Guide
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...are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● Optional external optical drive (CD, DVD, and Blu-ray) (purchased separately) ● MultiBay device Using optional external devices 45 Connect the device to the manufacturer's instructions. To disconnect a powered external device, turn...
...are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● Optional external optical drive (CD, DVD, and Blu-ray) (purchased separately) ● MultiBay device Using optional external devices 45 Connect the device to the manufacturer's instructions. To disconnect a powered external device, turn...
User Guide
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... service, back up a user password to secure your computer. Do not store passwords in a file on your computer. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Use the following security tasks: ● Set up Internet and anti-virus security ● Back up and recover files ● Manage passwords, user accounts, and parental controls ● Maintain your computer and install the latest HP and Windows updates To open HP Security Assistant, select Start...
... service, back up a user password to secure your computer. Do not store passwords in a file on your computer. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Use the following security tasks: ● Set up Internet and anti-virus security ● Back up and recover files ● Manage passwords, user accounts, and parental controls ● Maintain your computer and install the latest HP and Windows updates To open HP Security Assistant, select Start...
User Guide
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... Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other software may have installed third-party software after you regularly update the software and drivers that all critical updates from being permanently lost or damaged through the updates link in the Networking chapter. If you set up your WLAN" in Help and Support. For more information, see "Protecting your wireless network, always enable...
... Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other software may have installed third-party software after you regularly update the software and drivers that all critical updates from being permanently lost or damaged through the updates link in the Networking chapter. If you set up your WLAN" in Help and Support. For more information, see "Protecting your wireless network, always enable...
User Guide
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... to a USB port on the computer, not to a USB port on -screen instructions. If you have already used HP Recovery Manager to continue the backup creation process. NOTE: All references to the hard disk drive in the window. To create a set of recovery discs or a recovery flash drive so that you create either a set of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. Creating restore media HP recommends that was preinstalled at the factory. Handle these discs or the flash drive after software setup.
... to a USB port on the computer, not to a USB port on -screen instructions. If you have already used HP Recovery Manager to continue the backup creation process. NOTE: All references to the hard disk drive in the window. To create a set of recovery discs or a recovery flash drive so that you create either a set of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. Creating restore media HP recommends that was preinstalled at the factory. Handle these discs or the flash drive after software setup.
User Guide
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... settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. System information such as the system time and date, and identification information about the computer is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter. ● To scroll up arrow key or the down arrow key. ● To close open...
... settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. System information such as the system time and date, and identification information about the computer is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter. ● To scroll up arrow key or the down arrow key. ● To close open...
User Guide
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... computer or initiate Sleep or Hibernation. b. Open Windows Explorer by unplugging the power cord from the AC outlet. You will need this path when you can delete the downloaded file from the computer by selecting Start > Computer. 2. If no instructions are displayed, follow these instructions: Do not disconnect power from your hard drive where the BIOS update is complete. Using Setup Utility (BIOS) 61 During the download and installation, follow these...
... computer or initiate Sleep or Hibernation. b. Open Windows Explorer by unplugging the power cord from the AC outlet. You will need this path when you can delete the downloaded file from the computer by selecting Start > Computer. 2. If no instructions are displayed, follow these instructions: Do not disconnect power from your hard drive where the BIOS update is complete. Using Setup Utility (BIOS) 61 During the download and installation, follow these...
User Guide
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... 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right side 8 top 4 computer, traveling 67 configuring audio for HDMI 32 connecting to a wired network 20 connecting to an existing wireless network 17 Connection Manager 16 connector, power 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot, identifying 9 drive light 9 drives external 45 handling 46 hard...
... 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right side 8 top 4 computer, traveling 67 configuring audio for HDMI 32 connecting to a wired network 20 connecting to an existing wireless network 17 Connection Manager 16 connector, power 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot, identifying 9 drive light 9 drives external 45 handling 46 hard...
User Guide
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... power 71 installing software updates 51 integrated webcam light, identifying 10 internal display switch 10 Internet connection setup 18 Internet security software 50 ISP, using 14 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 9 RJ-45 (network) 9 K keyboard hotkeys, identifying 28 keys action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9 caps lock 5 hard drive 9 mute 5 power 5 TouchPad 4 webcam 10 wireless...
... power 71 installing software updates 51 integrated webcam light, identifying 10 internal display switch 10 Internet connection setup 18 Internet security software 50 ISP, using 14 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 9 RJ-45 (network) 9 K keyboard hotkeys, identifying 28 keys action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9 caps lock 5 hard drive 9 mute 5 power 5 TouchPad 4 webcam 10 wireless...
User Guide
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... software functioning abnormally 63 wireless network connection 65 troubleshooting and support 63 turning off the computer 41 turning wireless devices on or off 16 U unresponsive system 41 USB cable, connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 USB ports, identifying 8, 9 using external AC power 38 using passwords 48 W webcam 31 webcam light, identifying 5 webcam, identifying 5 Windows applications key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 wireless connection...
... software functioning abnormally 63 wireless network connection 65 troubleshooting and support 63 turning off the computer 41 turning wireless devices on or off 16 U unresponsive system 41 USB cable, connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 USB ports, identifying 8, 9 using external AC power 38 using passwords 48 W webcam 31 webcam light, identifying 5 webcam, identifying 5 Windows applications key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 wireless connection...
HP Folio 13 - Maintenance and Service Guide
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... connected to a USB port can prevent the computer from operating properly. To start Setup Utility, follow these steps: 1. Use the arrow keys to enter Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Start Setup Utility. 2. To save your language selected is displayed, press enter. 5. Your change and exit Setup Utility, use the arrow keys to select System Configuration > Language, and then press enter. 3. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls...
... connected to a USB port can prevent the computer from operating properly. To start Setup Utility, follow these steps: 1. Use the arrow keys to enter Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Start Setup Utility. 2. To save your language selected is displayed, press enter. 5. Your change and exit Setup Utility, use the arrow keys to select System Configuration > Language, and then press enter. 3. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls...
HP Folio 13 - Maintenance and Service Guide
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... BIOS update is connected to the hard drive. Start Setup Utility (BIOS). 2. At the download area, follow these steps: a. Make a note of the system BIOS currently installed. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on battery power, docked in Windows) or by using the AC adapter. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. During the download and installation, follow these instructions...
... BIOS update is connected to the hard drive. Start Setup Utility (BIOS). 2. At the download area, follow these steps: a. Make a note of the system BIOS currently installed. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on battery power, docked in Windows) or by using the AC adapter. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. During the download and installation, follow these instructions...
HP Folio 13 - Maintenance and Service Guide
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... condition of the hard drive. BIOS installation procedures vary. To start -up test and checks for intermittent problems that are displayed, follow the on your hard drive that has an .exe extension (for Startup Menu" message is functioning properly. The hard drive designation is displayed, press f2. 2. If no instructions are displayed on -screen instructions. When the Startup Menu is typically Local Disk (C:). 3. If the battery fails the test, contact HP support to start the computer...
... condition of the hard drive. BIOS installation procedures vary. To start -up test and checks for intermittent problems that are displayed, follow the on your hard drive that has an .exe extension (for Startup Menu" message is functioning properly. The hard drive designation is displayed, press f2. 2. If no instructions are displayed on -screen instructions. When the Startup Menu is typically Local Disk (C:). 3. If the battery fails the test, contact HP support to start the computer...
HP Folio 13 - Maintenance and Service Guide
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... using the render the PC F10 setup utility nonfunctional. Yes Stores Management The Intel chipset Management Engine Code is is removed? Yes Intel 1.5 or 5 Yes Management MBytes Engine Firmware (present only in models ending in an data and inappropriate settings are manner can be updating the entered at the firmware. How is available updated when on the HP the system BIOS website. Code is and is this memory? hardware Provisioning Code...
... using the render the PC F10 setup utility nonfunctional. Yes Stores Management The Intel chipset Management Engine Code is is removed? Yes Intel 1.5 or 5 Yes Management MBytes Engine Firmware (present only in models ending in an data and inappropriate settings are manner can be updating the entered at the firmware. How is available updated when on the HP the system BIOS website. Code is and is this memory? hardware Provisioning Code...
HP Folio 13 - Maintenance and Service Guide
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... description 1 components bottom 12 buttons 6 display 4 keys 7 left-side 10 lights 8 rear 9 right-side 11 TouchPad 9 computer feet locations 27 removal 27 spare part number 27 computer major components 14 computer part number 26 computer specifications 57 connectors, service considerations 21 D Digital Media Slot, identifying 10 display components 4 specifications 58 display assembly spare part numbers 36 display assembly, spare part numbers 19 display panel removal 36 display panel, product description 1 display switch 5 drive light 10 drives, preventing damage 22 DVD±RW and CD...
... description 1 components bottom 12 buttons 6 display 4 keys 7 left-side 10 lights 8 rear 9 right-side 11 TouchPad 9 computer feet locations 27 removal 27 spare part number 27 computer major components 14 computer part number 26 computer specifications 57 connectors, service considerations 21 D Digital Media Slot, identifying 10 display components 4 specifications 58 display assembly spare part numbers 36 display assembly, spare part numbers 19 display panel removal 36 display panel, product description 1 display switch 5 drive light 10 drives, preventing damage 22 DVD±RW and CD...
HP Folio 13 - Maintenance and Service Guide
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...media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26 R rear components 9 rear corner covers spare part number 20 recovering from the dedicated recovery partition 61 recovering from the recovery discs 62 recovery discs 60 recovery, system 61 removal/replacement preliminaries 21 procedures 26 restore points 64 right-side components 11 RJ-45 (network) jack, identifying 10 RTC battery removal...
...media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26 R rear components 9 rear corner covers spare part number 20 recovering from the dedicated recovery partition 61 recovering from the recovery discs 62 recovery discs 60 recovery, system 61 removal/replacement preliminaries 21 procedures 26 restore points 64 right-side components 11 RJ-45 (network) jack, identifying 10 RTC battery removal...