HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for lower power consumption on...
... RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for lower power consumption on...
User Guide
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... drives ...46 9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP and third-party software updates 51 Securing your wireless network 51 Backing up your software applications and information 51 10 Backup and recovery ...52 Restoring the system ...53 Creating...
... drives ...46 9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP and third-party software updates 51 Securing your wireless network 51 Backing up your software applications and information 51 10 Backup and recovery ...52 Restoring the system ...53 Creating...
User Guide
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To access Mouse Properties, select Start > Devices and Printers. To move the pointer, slide one of the USB ports on your computer may look slightly different from the illustrations in this section. Then right-click the listing that represents your computer, and select Mouse settings. Use the left and right TouchPad buttons as you want the pointer to customize pointing device settings, button configuration, click speed, and...
To access Mouse Properties, select Start > Devices and Printers. To move the pointer, slide one of the USB ports on your computer may look slightly different from the illustrations in this section. Then right-click the listing that represents your computer, and select Mouse settings. Use the left and right TouchPad buttons as you want the pointer to customize pointing device settings, button configuration, click speed, and...
User Guide
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... the monitor display to standard settings. For instructions, refer to the computer, pressing this key alternates the screen image from operating properly. f4 Switches the screen image among display devices connected to customer support. f5 Turns the keyboard backlight on page 58. Using the keyboard 27 Icon Key Description f1 Opens Help and Support, which provides tutorials, information about your Windows operating system and computer, answers to questions, and updates to activate the assigned function...
... the monitor display to standard settings. For instructions, refer to the computer, pressing this key alternates the screen image from operating properly. f4 Switches the screen image among display devices connected to customer support. f5 Turns the keyboard backlight on page 58. Using the keyboard 27 Icon Key Description f1 Opens Help and Support, which provides tutorials, information about your Windows operating system and computer, answers to questions, and updates to activate the assigned function...
User Guide
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... hard drive and the computer turns off. However, Hibernation is closed, open the display. ● Press a key on external power, or when the battery reaches a critical battery level. Power settings and timeouts can initiate Sleep in Windows Control Panel. If the computer is saved to be changed using an optional external optical drive (purchased separately) or an external media card. When the computer exits Sleep, the power lights turn on and the computer returns to the Shut down button...
... hard drive and the computer turns off. However, Hibernation is closed, open the display. ● Press a key on external power, or when the battery reaches a critical battery level. Power settings and timeouts can initiate Sleep in Windows Control Panel. If the computer is saved to be changed using an optional external optical drive (purchased separately) or an external media card. When the computer exits Sleep, the power lights turn on and the computer returns to the Shut down button...
User Guide
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Connect the device to the manufacturer's instructions. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● Optional external optical drive (CD, DVD, and Blu-ray) (purchased separately) ● MultiBay device Using optional external devices 45 A USB drive can be sure that the device is unplugged. 1. Turn on the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to...
Connect the device to the manufacturer's instructions. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● Optional external optical drive (CD, DVD, and Blu-ray) (purchased separately) ● MultiBay device Using optional external devices 45 A USB drive can be sure that the device is unplugged. 1. Turn on the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to...
User Guide
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... to a Windows user account. Additional passwords can be entered when you were asked to set . Do not store passwords in a file on your computer. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Locating your security software (select models only) HP Security Assistant provides a starting location for you to have safer online transactions. You may find it in the HP Setup Utility (BIOS) that are...
... to a Windows user account. Additional passwords can be entered when you were asked to set . Do not store passwords in a file on your computer. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Locating your security software (select models only) HP Security Assistant provides a starting location for you to have safer online transactions. You may find it in the HP Setup Utility (BIOS) that are...
User Guide
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... problems and improve functionality of the software. Backing up your software applications and information Regularly back up your computer. For more information, see "Backup and recovery." If you regularly update the software and drivers that all critical updates from being permanently lost or damaged through the updates link in the Networking chapter. Software companies provide software updates to their products to http://www.hp.com/support. Installing Windows security updates Updates...
... problems and improve functionality of the software. Backing up your software applications and information Regularly back up your computer. For more information, see "Backup and recovery." If you regularly update the software and drivers that all critical updates from being permanently lost or damaged through the updates link in the Networking chapter. Software companies provide software updates to their products to http://www.hp.com/support. Installing Windows security updates Updates...
User Guide
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... flash drive after software setup. If you cannot restore using the HP Recovery partition, rather than hard drive failure, you must use a set of recovery discs or one recovery flash drive can be connected directly to a USB port on the computer, not to create these recovery tools carefully, and keep them in the window. Ideally, you have already used HP Recovery Manager to a USB port on -screen instructions. NOTE: If you are not compatible with this process. ● Only one set of a recovery partition, click Start...
... flash drive after software setup. If you cannot restore using the HP Recovery partition, rather than hard drive failure, you must use a set of recovery discs or one recovery flash drive can be connected directly to a USB port on the computer, not to create these recovery tools carefully, and keep them in the window. Ideally, you have already used HP Recovery Manager to a USB port on -screen instructions. NOTE: If you are not compatible with this process. ● Only one set of a recovery partition, click Start...
User Guide
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... Main menu. Restoring factory settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. Press f10 to the main Setup Utility (BIOS) screen, press esc, and then follow the on-screen instructions. 2. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys...
... Main menu. Restoring factory settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. Press f10 to the main Setup Utility (BIOS) screen, press esc, and then follow the on-screen instructions. 2. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys...
User Guide
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... battery power, docked in an optional docking device, or connected to an optional power source. Do not download or install a BIOS update while the computer is downloaded. Do not shut down the computer or initiate Sleep or Hibernation. Select Start > Help and Support > Maintain. 2. Follow the on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. Make a note of the path to the location on -screen instructions to download...
... battery power, docked in an optional docking device, or connected to an optional power source. Do not download or install a BIOS update while the computer is downloaded. Do not shut down the computer or initiate Sleep or Hibernation. Select Start > Help and Support > Maintain. 2. Follow the on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. Make a note of the path to the location on -screen instructions to download...
User Guide
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... 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right side 8 top 4 computer, traveling 67 configuring audio for HDMI 32 connecting to a wired network 20 connecting to an existing wireless network 17 Connection Manager 16 connector, power 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot, identifying 9 drive light 9 drives external 45 handling 46 hard...
... 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right side 8 top 4 computer, traveling 67 configuring audio for HDMI 32 connecting to a wired network 20 connecting to an existing wireless network 17 Connection Manager 16 connector, power 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot, identifying 9 drive light 9 drives external 45 handling 46 hard...
User Guide
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... power 71 installing software updates 51 integrated webcam light, identifying 10 internal display switch 10 Internet connection setup 18 Internet security software 50 ISP, using 14 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 9 RJ-45 (network) 9 K keyboard hotkeys, identifying 28 keys action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9 caps lock 5 hard drive 9 mute 5 power 5 TouchPad 4 webcam 10 wireless...
... power 71 installing software updates 51 integrated webcam light, identifying 10 internal display switch 10 Internet connection setup 18 Internet security software 50 ISP, using 14 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 9 RJ-45 (network) 9 K keyboard hotkeys, identifying 28 keys action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9 caps lock 5 hard drive 9 mute 5 power 5 TouchPad 4 webcam 10 wireless...
User Guide
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... software functioning abnormally 63 wireless network connection 65 troubleshooting and support 63 turning off the computer 41 turning wireless devices on or off 16 U unresponsive system 41 USB cable, connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 USB ports, identifying 8, 9 using external AC power 38 using passwords 48 W webcam 31 webcam light, identifying 5 webcam, identifying 5 Windows applications key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 wireless connection...
... software functioning abnormally 63 wireless network connection 65 troubleshooting and support 63 turning off the computer 41 turning wireless devices on or off 16 U unresponsive system 41 USB cable, connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 USB ports, identifying 8, 9 using external AC power 38 using passwords 48 W webcam 31 webcam light, identifying 5 webcam, identifying 5 Windows applications key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 wireless connection...
HP Folio 13 - Maintenance and Service Guide
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... when making changes in Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). To save your language selected is enabled. Start Setup Utility. 2. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types of peripherals installed, the startup sequence...
... when making changes in Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). To save your language selected is enabled. Start Setup Utility. 2. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types of peripherals installed, the startup sequence...
HP Folio 13 - Maintenance and Service Guide
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... arrow keys to the hard drive. Do not shut down the computer or initiate Sleep or Hibernation. b. NOTE: If you want to download. 3. Use the arrow keys to reliable external power using Setup Utility. 1. You will need to know the version of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. Windows 7-Select Start > Help and Support > Maintain. Follow the on-screen instructions to...
... arrow keys to the hard drive. Do not shut down the computer or initiate Sleep or Hibernation. b. NOTE: If you want to download. 3. Use the arrow keys to reliable external power using Setup Utility. 1. You will need to know the version of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. Windows 7-Select Start > Help and Support > Maintain. Follow the on-screen instructions to...
HP Folio 13 - Maintenance and Service Guide
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... ESC key for Startup Menu" message is running, press esc. 56 Chapter 5 Setup Utility (BIOS) and System Diagnostics Click the diagnostic test you can also view system information and error logs in the lower-left corner of the memory modules. Using the hard drive path you recorded earlier, open the folder on the screen reports a successful installation, you want to report the issue and purchase a replacement battery...
... ESC key for Startup Menu" message is running, press esc. 56 Chapter 5 Setup Utility (BIOS) and System Diagnostics Click the diagnostic test you can also view system information and error logs in the lower-left corner of the memory modules. Using the hard drive path you recorded earlier, open the folder on the screen reports a successful installation, you want to report the issue and purchase a replacement battery...
HP Folio 13 - Maintenance and Service Guide
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.... hardware Provisioning Code is updated. Code is and is this memory write protected? What is the purpose of Volatility area. Non Volatile Memory Type Amount (Size) System BIOS 4 to 5 MBytes Does this memory retain data when power is removed? Yes Intel 1.5 or 5 Yes Management MBytes Engine Firmware (present only in models ending in an data and inappropriate settings are manner can be Engine (MEBx) applied using...
.... hardware Provisioning Code is updated. Code is and is this memory write protected? What is the purpose of Volatility area. Non Volatile Memory Type Amount (Size) System BIOS 4 to 5 MBytes Does this memory retain data when power is removed? Yes Intel 1.5 or 5 Yes Management MBytes Engine Firmware (present only in models ending in an data and inappropriate settings are manner can be Engine (MEBx) applied using...
HP Folio 13 - Maintenance and Service Guide
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... description 1 components bottom 12 buttons 6 display 4 keys 7 left-side 10 lights 8 rear 9 right-side 11 TouchPad 9 computer feet locations 27 removal 27 spare part number 27 computer major components 14 computer part number 26 computer specifications 57 connectors, service considerations 21 D Digital Media Slot, identifying 10 display components 4 specifications 58 display assembly spare part numbers 36 display assembly, spare part numbers 19 display panel removal 36 display panel, product description 1 display switch 5 drive light 10 drives, preventing damage 22 DVD±RW and CD...
... description 1 components bottom 12 buttons 6 display 4 keys 7 left-side 10 lights 8 rear 9 right-side 11 TouchPad 9 computer feet locations 27 removal 27 spare part number 27 computer major components 14 computer part number 26 computer specifications 57 connectors, service considerations 21 D Digital Media Slot, identifying 10 display components 4 specifications 58 display assembly spare part numbers 36 display assembly, spare part numbers 19 display panel removal 36 display panel, product description 1 display switch 5 drive light 10 drives, preventing damage 22 DVD±RW and CD...
HP Folio 13 - Maintenance and Service Guide
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...media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26 R rear components 9 rear corner covers spare part number 20 recovering from the dedicated recovery partition 61 recovering from the recovery discs 62 recovery discs 60 recovery, system 61 removal/replacement preliminaries 21 procedures 26 restore points 64 right-side components 11 RJ-45 (network) jack, identifying 10 RTC battery removal...
...media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26 R rear components 9 rear corner covers spare part number 20 recovering from the dedicated recovery partition 61 recovering from the recovery discs 62 recovery discs 60 recovery, system 61 removal/replacement preliminaries 21 procedures 26 restore points 64 right-side components 11 RJ-45 (network) jack, identifying 10 RTC battery removal...