Reference Guide
Page 1
... setup guide to continue printing after resolving a warning or error state. 7 (Resume button): Resumes a job after a disruption (for example, after loading paper or clearing a paper jam). 8 (Cancel button): Stops the current operation. HP Ink Tank 110 series Reference guide IMPORTANT: Follow the instructions in [Spanish] © Copyright 2018 HP Development Company, L.P. HP Ink Tank 110 series 1 1 2 3 4 Control panel English 1 (Power button): Turns the printer on or off. 2 (Color Printhead light): Indicates color printhead problems. 3 (Black Printhead light): Indicates...
... setup guide to continue printing after resolving a warning or error state. 7 (Resume button): Resumes a job after a disruption (for example, after loading paper or clearing a paper jam). 8 (Cancel button): Stops the current operation. HP Ink Tank 110 series Reference guide IMPORTANT: Follow the instructions in [Spanish] © Copyright 2018 HP Development Company, L.P. HP Ink Tank 110 series 1 1 2 3 4 Control panel English 1 (Power button): Turns the printer on or off. 2 (Color Printhead light): Indicates color printhead problems. 3 (Black Printhead light): Indicates...
Reference Guide
Page 2
... printheads securely. •• Make sure that you are installed, remove one or both printheads are using the correct HP printheads for more ink if needed. •• Open the printhead access door completely, and then close it to clear the error: •• Check the ink tanks and add more information. 2 Do not open the printhead latch unless installing new printheads or moving the printer outside your printer. Warning light and Resume light are blinking. Do not open the printhead...
... printheads securely. •• Make sure that you are installed, remove one or both printheads are using the correct HP printheads for more ink if needed. •• Open the printhead access door completely, and then close it to clear the error: •• Check the ink tanks and add more information. 2 Do not open the printhead latch unless installing new printheads or moving the printer outside your printer. Warning light and Resume light are blinking. Do not open the printhead...
Reference Guide
Page 3
....hp.eu/certificates Product service or repairs required as a result of Apple Inc., registered in the United States and/or other compliance statements), see the "Technical information" section of the User Guide. •• To fix common printer problems, see the "Solve a problem" section of the User Guide. and other countries. 3 Safety information Use only with a Regulatory Model Number. Ink usage www.hp.com/go/inkusage Regulatory Model Number...
....hp.eu/certificates Product service or repairs required as a result of Apple Inc., registered in the United States and/or other compliance statements), see the "Technical information" section of the User Guide. •• To fix common printer problems, see the "Solve a problem" section of the User Guide. and other countries. 3 Safety information Use only with a Regulatory Model Number. Ink usage www.hp.com/go/inkusage Regulatory Model Number...
Reference Guide
Page 4
..., the HP authorized service provider completes installation. 3. Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall either new or like chat and forums are the customer's sole and exclusive remedies. 2. For HP GT series, Ink Tank and Smart Tank series, the warranty does not cover printer or printhead failure due to HP branded products sold or leased a) from this Warranty Statement are also accessible from HP Inc...
..., the HP authorized service provider completes installation. 3. Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall either new or like chat and forums are the customer's sole and exclusive remedies. 2. For HP GT series, Ink Tank and Smart Tank series, the warranty does not cover printer or printhead failure due to HP branded products sold or leased a) from this Warranty Statement are also accessible from HP Inc...
User Guide
Page 3
......2 Printer parts ...3 Get to know the ink tank system ...5 Control panel features ...6 Status lights ...7 Load media ...11 Paper basics ...15 Open the HP printer software (Windows) ...17 Sleep mode ...18 Quiet mode ...19 Auto-Off ...20 3 Print ...21 Print from your computer ...22 Tips for print success ...27 4 Manage ink and printhead ...30 Ink levels ...31 Fill ink tanks ...32 Order ink supplies ...35 Replace printheads (cartridges) ...36 Print with black ink only ...40 Tips for working with ink and printhead ...41 Move printer ...42 5 Connect your printer ...43 6 Solve a problem ...44 Jams...
......2 Printer parts ...3 Get to know the ink tank system ...5 Control panel features ...6 Status lights ...7 Load media ...11 Paper basics ...15 Open the HP printer software (Windows) ...17 Sleep mode ...18 Quiet mode ...19 Auto-Off ...20 3 Print ...21 Print from your computer ...22 Tips for print success ...27 4 Manage ink and printhead ...30 Ink levels ...31 Fill ink tanks ...32 Order ink supplies ...35 Replace printheads (cartridges) ...36 Print with black ink only ...40 Tips for working with ink and printhead ...41 Move printer ...42 5 Connect your printer ...43 6 Solve a problem ...44 Jams...
User Guide
Page 9
... the ink tanks and the printheads. Make sure the printhead latch is required to complete the priming process during printer setup. ENWW Get to do not open the printhead latch unless instructed to the paper. There are four ink tanks. Ink tank caps Priming Alignment Ink tank caps are the components in the carriage. There are two printheads: a black ink printhead and a tri-color ink printhead. It is properly closed to avoid problems such as carriage jams...
... the ink tanks and the printheads. Make sure the printhead latch is required to complete the priming process during printer setup. ENWW Get to do not open the printhead latch unless instructed to the paper. There are four ink tanks. Ink tank caps Priming Alignment Ink tank caps are the components in the carriage. There are two printheads: a black ink printhead and a tri-color ink printhead. It is properly closed to avoid problems such as carriage jams...
User Guide
Page 11
... error is open. After 2 hours of inactivity, the printer automatically turns off . To cancel the job, press the Cancel button ( ). - If you do not see any onscreen messages, try printing a document to generate an onscreen message. ● Status indications during normal operation Status On Off Dimmed Blinking Fast blinking Description The printer is on ; and Printhead light of inactivity. ENWW Status lights 7 The printhead access door is blinking quickly. The printer firmware update is processing a job. All other control panel lights...
... error is open. After 2 hours of inactivity, the printer automatically turns off . To cancel the job, press the Cancel button ( ). - If you do not see any onscreen messages, try printing a document to generate an onscreen message. ● Status indications during normal operation Status On Off Dimmed Blinking Fast blinking Description The printer is on ; and Printhead light of inactivity. ENWW Status lights 7 The printhead access door is blinking quickly. The printer firmware update is processing a job. All other control panel lights...
User Guide
Page 13
... unless instructed to do so. For information about how to continue printing. Cause The carriage inside the printer has stalled. ● Error light is off . Solution Open the front door and the printhead access door, and make sure the printhead latch is properly closed and the print carriage is a paper jam. ENWW Status lights 9 There is not obstructed. See Jams and paper-feed issues on page 11. - Printhead lights, Error light, and Resume light are blinking quickly...
... unless instructed to do so. For information about how to continue printing. Cause The carriage inside the printer has stalled. ● Error light is off . Solution Open the front door and the printhead access door, and make sure the printhead latch is properly closed and the print carriage is a paper jam. ENWW Status lights 9 There is not obstructed. See Jams and paper-feed issues on page 11. - Printhead lights, Error light, and Resume light are blinking quickly...
User Guide
Page 14
... helps remove ink buildup and maintains the best print quality throughout the life of the printer. Solution Reset the printer by completing the following to do not open the printhead latch unless instructed to clear the error: ● Check the ink tanks and add more information about refilling ink tanks, see Fill ink tanks on ink, or ink system maintenance is required. Turn off . Turn on . For more ink if needed. Error light and Resume light are low on page 32. ● Open...
... helps remove ink buildup and maintains the best print quality throughout the life of the printer. Solution Reset the printer by completing the following to do not open the printhead latch unless instructed to clear the error: ● Check the ink tanks and add more information about refilling ink tanks, see Fill ink tanks on ink, or ink system maintenance is required. Turn off . Turn on . For more ink if needed. Error light and Resume light are low on page 32. ● Open...
User Guide
Page 19
... acid-free for longer lasting documents. ● HP Everyday Photo Paper Print colorful, everyday snapshots at www.hp.com for more information about HP paper. Paper basics The printer is designed to test a variety of print paper types before buying large quantities. It is best to work well with the ColorLok logo for the type of weights and sizes from major paper manufacturers. Use HP paper for casual photo printing. This affordable photo paper dries quickly for papers with...
... acid-free for longer lasting documents. ● HP Everyday Photo Paper Print colorful, everyday snapshots at www.hp.com for more information about HP paper. Paper basics The printer is designed to test a variety of print paper types before buying large quantities. It is best to work well with the ColorLok logo for the type of weights and sizes from major paper manufacturers. Use HP paper for casual photo printing. This affordable photo paper dries quickly for papers with...
User Guide
Page 31
... sufficient ink. Product service or repairs required as a result of the same type to avoid a paper jam. ● Load the paper with side to be printed on the ink tanks to fit snugly against all paper. Paper loading tips ● Load a stack of non-HP supplies. Make sure the paper-width guide does not bend the paper in the input tray lays flat, and the edges are designed and tested with HP printers and papers to help...
... sufficient ink. Product service or repairs required as a result of the same type to avoid a paper jam. ● Load the paper with side to be printed on the ink tanks to fit snugly against all paper. Paper loading tips ● Load a stack of non-HP supplies. Make sure the paper-width guide does not bend the paper in the input tray lays flat, and the edges are designed and tested with HP printers and papers to help...
User Guide
Page 32
... paper size you loaded the paper into. - Color: Uses ink from both the color and black cartridges to open the HP printer software, click Print , and then click Set Preferences. Draft: Lowest dpi typically used when ink levels are low or when high quality prints are appropriate for high quality black and white prints. ● To understand print quality settings: The print quality is measured in the input tray. - HP Real Life Technologies: This feature smooths and sharpens images...
... paper size you loaded the paper into. - Color: Uses ink from both the color and black cartridges to open the HP printer software, click Print , and then click Set Preferences. Draft: Lowest dpi typically used when ink levels are low or when high quality prints are appropriate for high quality black and white prints. ● To understand print quality settings: The print quality is measured in the input tray. - HP Real Life Technologies: This feature smooths and sharpens images...
User Guide
Page 33
... specify the order of the paper. - Pages per Sheet Layout: Helps you to back or in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type and quality. ● To print a black and white document using only black ink, choose the Paper Type/Quality from the popup menu and choose Grayscale from front to print a multiple-page document as a booklet. - ENWW Tips for...
... specify the order of the paper. - Pages per Sheet Layout: Helps you to back or in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type and quality. ● To print a black and white document using only black ink, choose the Paper Type/Quality from the popup menu and choose Grayscale from front to print a multiple-page document as a booklet. - ENWW Tips for...
User Guide
Page 45
... page 55 for working with ink and printhead Printhead tips Use the following tips to the color and icon for each printhead to work with printheads: ● To protect the printheads from drying out, always turn the printer off using the Power button, and wait until the Power button light goes out. ● Do not open the printhead latch unless instructed to your printer. ● Do not make the ink level be above the minimum line before printing...
... page 55 for working with ink and printhead Printhead tips Use the following tips to the color and icon for each printhead to work with printheads: ● To protect the printheads from drying out, always turn the printer off using the Power button, and wait until the Power button light goes out. ● Do not open the printhead latch unless instructed to your printer. ● Do not make the ink level be above the minimum line before printing...
User Guide
Page 55
If an error occurs after a printhead is still not resolved, contact HP support for assistance. Make sure the printer is properly installed 1. Remove and reinsert the printhead. Close the output tray extender, and then rotate the output tray clockwise to do not open the printhead latch unless instructed to stow it in this section. If the problem is installed, or if a message indicates a printhead problem, try removing the printhead, verifying the protective piece of...
If an error occurs after a printhead is still not resolved, contact HP support for assistance. Make sure the printer is properly installed 1. Remove and reinsert the printhead. Close the output tray extender, and then rotate the output tray clockwise to do not open the printhead latch unless instructed to stow it in this section. If the problem is installed, or if a message indicates a printhead problem, try removing the printhead, verifying the protective piece of...
User Guide
Page 59
... in the input tray. The HP Print and Scan Doctor is a utility that the printer is not paused or offline. d. To verify that the printer is set as the default printer. NOTE: This utility is turned on -screen instructions. 2. Read general instructions in the Help for unable to print issues To resolve print issues (Windows) Make sure that the printer is only available for error messages from the app list, select Control Panel, and then click...
... in the input tray. The HP Print and Scan Doctor is a utility that the printer is not paused or offline. d. To verify that the printer is set as the default printer. NOTE: This utility is turned on -screen instructions. 2. Read general instructions in the Help for unable to print issues To resolve print issues (Windows) Make sure that the printer is only available for error messages from the app list, select Control Panel, and then click...
User Guide
Page 62
... line. 2. Make sure you are using. When you are printing on page 15. ● Always make sure the paper you are using the Power button, and wait until the Power button light goes out. Check the printer software to the ColorLok® standard. d. Troubleshoot print quality issues online Read general instructions in the Help for resolving most print quality issues. This prevents the photo paper from drying out, always turn the printer off using original HP printheads and ink. ● Make sure all print jobs...
... line. 2. Make sure you are using. When you are printing on page 15. ● Always make sure the paper you are using the Power button, and wait until the Power button light goes out. Check the printer software to the ColorLok® standard. d. Troubleshoot print quality issues online Read general instructions in the Help for resolving most print quality issues. This prevents the photo paper from drying out, always turn the printer off using original HP printheads and ink. ● Make sure all print jobs...
User Guide
Page 63
..., see Open the HP printer software (Windows) on the Device Services tab. ENWW Printing issues 59 In the printer software, click Print and then click Maintain Your Printer to access the printer toolbox. Follow the onscreen instructions to print a diagnostics page. Print a diagnostics page if ink tanks are not low on the Device Reports tab to align the cartridges. b. c. d. The printer prints an alignment page. The printer toolbox appears. Recycle or discard the cartridge alignment sheet later. 5. Click Print Diagnostic Information on ink. c. e. Load letter or...
..., see Open the HP printer software (Windows) on the Device Services tab. ENWW Printing issues 59 In the printer software, click Print and then click Maintain Your Printer to access the printer toolbox. Follow the onscreen instructions to print a diagnostics page. Print a diagnostics page if ink tanks are not low on the Device Reports tab to align the cartridges. b. c. d. The printer prints an alignment page. The printer toolbox appears. Recycle or discard the cartridge alignment sheet later. 5. Click Print Diagnostic Information on ink. c. e. Load letter or...
User Guide
Page 65
... Services tab. When you have finished printing, return any unused photo paper to access the Printer Toolbox. Make sure you have selected the appropriate paper type and print quality in the Applications folder. NOTE: HP Utility is located in the HP folder in the Print dialog. 4. Select your printer from curling. 3. d. To print a test page a. If print quality problems persist after cleaning and aligning printheads, contact HP support. For best results when printing images, use high quality HP paper, or papers...
... Services tab. When you have finished printing, return any unused photo paper to access the Printer Toolbox. Make sure you have selected the appropriate paper type and print quality in the Applications folder. NOTE: HP Utility is located in the HP folder in the Print dialog. 4. Select your printer from curling. 3. d. To print a test page a. If print quality problems persist after cleaning and aligning printheads, contact HP support. For best results when printing images, use high quality HP paper, or papers...
User Guide
Page 68
... your printer: Drivers & downloads: Download software drivers and updates, as well as HP Ink Tank 115) ● Product number (located inside the front door) ● Serial number (located on the printer, such as product manuals and documentation that came in the box with an HP support agent online. When contacting HP support, be prepared to register, you need help with your own questions and comments. Troubleshooting: Use HP online tools to common questions and issues. HP online support provides a variety of the printer) Register printer...
... your printer: Drivers & downloads: Download software drivers and updates, as well as HP Ink Tank 115) ● Product number (located inside the front door) ● Serial number (located on the printer, such as product manuals and documentation that came in the box with an HP support agent online. When contacting HP support, be prepared to register, you need help with your own questions and comments. Troubleshooting: Use HP online tools to common questions and issues. HP online support provides a variety of the printer) Register printer...