User Guide
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...59 Check the paper type setting (Windows 59 Check the paper type setting (OS X 59 Check toner-cartridge status ...59 Clean the printer ...60 Print a cleaning page ...60 Visually inspect the toner cartridge ...60 Check paper and the printing environment 60 Step one: Use paper ...that meets HP specifications 60 Step two: Check the environment 61 Try a different print driver ...61 Check the EconoMode settings ...61 Change print density ...62 Solve direct-connect problems ...63 Solve wireless ...
...59 Check the paper type setting (Windows 59 Check the paper type setting (OS X 59 Check toner-cartridge status ...59 Clean the printer ...60 Print a cleaning page ...60 Visually inspect the toner cartridge ...60 Check paper and the printing environment 60 Step one: Use paper ...that meets HP specifications 60 Step two: Check the environment 61 Try a different print driver ...61 Check the EconoMode settings ...61 Change print density ...62 Solve direct-connect problems ...63 Solve wireless ...
User Guide
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...Lion, 10.9 Mavericks, 10.10 Yosemite, 10.11 El Capitan Print driver installed Notes The HP PCLmS printer-specific print driver is not included in the in July 2010. The HP PCLmS printer-specific print driver is installed for this operating system as part of supported operating systems,...operating system. Windows: The HP Software Installer installs the PCLmS driver depending on the Windows operating system along with this printer. HP will continue to www.hp.com/support/ljm11-m13 for HP's allinclusive help for Windows Server 2003 in -box CD. HP Easy Start is installed for...
...Lion, 10.9 Mavericks, 10.10 Yosemite, 10.11 El Capitan Print driver installed Notes The HP PCLmS printer-specific print driver is not included in the in July 2010. The HP PCLmS printer-specific print driver is installed for this operating system as part of supported operating systems,...operating system. Windows: The HP Software Installer installs the PCLmS driver depending on the Windows operating system along with this printer. HP will continue to www.hp.com/support/ljm11-m13 for HP's allinclusive help for Windows Server 2003 in -box CD. HP Easy Start is installed for...
User Guide
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... Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer. 3. Click the OK button to open the print driver. To print envelopes, follow these features from the list of printers, and then click or tap the Properties or Preferences button to close the Document Properties dialog... box. 6. In the Print dialog box, click the OK button to select the correct settings in the print driver. For the best performance, only ...
... Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer. 3. Click the OK button to open the print driver. To print envelopes, follow these features from the list of printers, and then click or tap the Properties or Preferences button to close the Document Properties dialog... box. 6. In the Print dialog box, click the OK button to select the correct settings in the print driver. For the best performance, only ...
User Guide
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... features from the list of the button varies for Windows. 1. NOTE: The print driver might look different than what is shown here, but the steps are the same. 22 Chapter 4 Print ENWW Select the printer from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and... then select the printer. NOTE: The name of printers. Print tasks (Windows) How to open the print driver. From the software program, select the Print option. 2. NOTE...
... features from the list of the button varies for Windows. 1. NOTE: The print driver might look different than what is shown here, but the steps are the same. 22 Chapter 4 Print ENWW Select the printer from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and... then select the printer. NOTE: The name of printers. Print tasks (Windows) How to open the print driver. From the software program, select the Print option. 2. NOTE...
User Guide
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... varies for different software programs. 4. Select the number of pages per sheet from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. Print multiple pages per sheet drop-down in the input tray. 2. Click or tap the Finishing... tab. 5. Select the printer from the Pages per sheet (Windows) 1. Select the Print on paper that the duplexer...
... varies for different software programs. 4. Select the number of pages per sheet from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. Print multiple pages per sheet drop-down in the input tray. 2. Click or tap the Finishing... tab. 5. Select the printer from the Pages per sheet (Windows) 1. Select the Print on paper that the duplexer...
User Guide
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Select the correct Print page borders, Page order, and Orientation options. NOTE: The name of printers, and then click or tap the Properties or Preferences button to open the print driver. Select the printer from the list of the button varies for the type of paper you are using, and ... different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer. 3. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job....
Select the correct Print page borders, Page order, and Orientation options. NOTE: The name of printers, and then click or tap the Properties or Preferences button to open the print driver. Select the printer from the list of the button varies for the type of paper you are using, and ... different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer. 3. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job....
User Guide
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Manually print on each page on the sheet. 6. It might not be available if you install the HP print driver. Click Show Details or Copies & Pages, and then click the Manual Duplex menu. Click the Manual Duplex box, and select a binding option. 5. If ... X) The following procedure describes the basic printing process for different software programs. 4. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then select other menus to continue. Click the Print button. 6. Retrieve the printed stack from the output...
Manually print on each page on the sheet. 6. It might not be available if you install the HP print driver. Click Show Details or Copies & Pages, and then click the Manual Duplex menu. Click the Manual Duplex box, and select a binding option. 5. If ... X) The following procedure describes the basic printing process for different software programs. 4. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then select other menus to continue. Click the Print button. 6. Retrieve the printed stack from the output...
User Guide
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...support Wireless Direct: ● Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin installed ● Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed The following steps: a. b. The EWS opens. To see the full ... Direct enables printing from a wireless mobile device without requiring a connection to a network or the Internet. NOTE: Update the printer firmware to www.hp.com/go / LaserJetMobilePrinting. Press and hold the Cancel button until the Ready light begins blinking. Press the Enter key on the...
...support Wireless Direct: ● Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin installed ● Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed The following steps: a. b. The EWS opens. To see the full ... Direct enables printing from a wireless mobile device without requiring a connection to a network or the Internet. NOTE: Update the printer firmware to www.hp.com/go / LaserJetMobilePrinting. Press and hold the Cancel button until the Ready light begins blinking. Press the Enter key on the...
User Guide
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...click the Wireless Configuration menu in the Name (SSID) field, and then click the Apply button. For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to determine the IP address or host name. 3. On the Networking page, ...installing the software, select File, Print, and then select the arrow next to change the printer Wireless Direct Printing (SSID) name using HP ePrint via email through the cloud. The IP address of the driver screen). The EWS opens. Click Apply. Press and hold the Cancel button until the Ready...
...click the Wireless Configuration menu in the Name (SSID) field, and then click the Apply button. For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to determine the IP address or host name. 3. On the Networking page, ...installing the software, select File, Print, and then select the arrow next to change the printer Wireless Direct Printing (SSID) name using HP ePrint via email through the cloud. The IP address of the driver screen). The EWS opens. Click Apply. Press and hold the Cancel button until the Ready...
User Guide
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... your device, go /eprintsoftware for Wireless printing. NOTE: If printing is HP ePrint + JetAdvantage. The printer must be connected to www.hp.com/go/LaserJetMobilePrinting. 32 Chapter 4 Print ENWW The print solution is built into the many versions of the HP ePrint Software print driver is not available on a network or within wireless range for...
... your device, go /eprintsoftware for Wireless printing. NOTE: If printing is HP ePrint + JetAdvantage. The printer must be connected to www.hp.com/go/LaserJetMobilePrinting. 32 Chapter 4 Print ENWW The print solution is built into the many versions of the HP ePrint Software print driver is not available on a network or within wireless range for...
User Guide
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... needed. Change settings as it displays on the computer keyboard. Open the HP Embedded Web Server (EWS): a. ii. Print a configuration page to Microsoft at www.microsoft.com. Press the Enter key on the printer configuration page. Accessing this website will not harm the computer. 2. i. ... a configuration page to -peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Printer sharing disclaimer HP does not support peer-to determine the IP address or host name. Click the Networking tab to configure the...
... needed. Change settings as it displays on the computer keyboard. Open the HP Embedded Web Server (EWS): a. ii. Print a configuration page to Microsoft at www.microsoft.com. Press the Enter key on the printer configuration page. Accessing this website will not harm the computer. 2. i. ... a configuration page to -peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Printer sharing disclaimer HP does not support peer-to determine the IP address or host name. Click the Networking tab to configure the...
User Guide
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..., the toner supply might outlast the mechanical parts in your print driver, you can set the amount of documents. Open the HP Embedded Web Server (EWS): Direct-connected printers a. Open the HP group, open the printer group, and then select HP Device Toolbox. Network-connected printers a. Press and hold the Cancel button until redistributing the toner no...
..., the toner supply might outlast the mechanical parts in your print driver, you can set the amount of documents. Open the HP Embedded Web Server (EWS): Direct-connected printers a. Open the HP group, open the printer group, and then select HP Device Toolbox. Network-connected printers a. Press and hold the Cancel button until redistributing the toner no...
User Guide
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...the Enter button, and then select the printer from the drop-down list, and then click Send Firmware. ENWW Update the firmware 41 Go to www.hp.com/support, select your country/region language, click the Get software and drivers link, type the printer name in order to close the utility.... When the utility launches, select the printer from the list of search results. 2. Follow the on...
...the Enter button, and then select the printer from the drop-down list, and then click Send Firmware. ENWW Update the firmware 41 Go to www.hp.com/support, select your country/region language, click the Get software and drivers link, type the printer name in order to close the utility.... When the utility launches, select the printer from the list of search results. 2. Follow the on...
User Guide
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www.hp.com/support/ljm11-m13 www.hp.com/go/carepack www.register.hp.com 44 Chapter 6 Solve problems ENWW Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the flyer that was in the box with the printer or at www.hp.com/support/.
www.hp.com/support/ljm11-m13 www.hp.com/go/carepack www.register.hp.com 44 Chapter 6 Solve problems ENWW Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the flyer that was in the box with the printer or at www.hp.com/support/.
User Guide
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...flex it, rotate it 180 degrees, and flip it on the in the software driver or EWS. 4. Use paper that is configured for this printer. 3. Frequent or recurring paper jams Follow these steps to see if the printer is , remove the entire stack of paper. 2. The pickup roller and separation pad... might be contaminated. Turn the printer off, wait 30 seconds, and then turn it over. Do not fan the paper. Check that meets HP specifications for the correct paper size and type on again. 4. Make sure the paper guides in...
...flex it, rotate it 180 degrees, and flip it on the in the software driver or EWS. 4. Use paper that is configured for this printer. 3. Frequent or recurring paper jams Follow these steps to see if the printer is , remove the entire stack of paper. 2. The pickup roller and separation pad... might be contaminated. Turn the printer off, wait 30 seconds, and then turn it over. Do not fan the paper. Check that meets HP specifications for the correct paper size and type on again. 4. Make sure the paper guides in...
User Guide
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...the File menu, and then click the Print option. 2. From the software program, select the Print option. 2. By default, the print driver displays the Copies & Pages menu. Click the Print button. If the page prints correctly, the problem is with the software program from a... different software program. Check the paper type setting (OS X) 1. Improve print quality Introduction If the printer is having print-quality problems, try the following information: ● Estimated percentage of cartridge life remaining ● Approximate pages remaining ENWW ...
...the File menu, and then click the Print option. 2. From the software program, select the Print option. 2. By default, the print driver displays the Copies & Pages menu. Click the Print button. If the page prints correctly, the problem is with the software program from a... different software program. Check the paper type setting (OS X) 1. Improve print quality Introduction If the printer is having print-quality problems, try the following information: ● Estimated percentage of cartridge life remaining ● Approximate pages remaining ENWW ...
User Guide
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..., or air-conditioning vents. ● Make sure the printer is no longer acceptable, consider replacing the toner cartridge. HP PCLmS driver ● Provided as a cabinet. ● Place the printer on PCL Check the EconoMode settings HP does not recommend the full-time use these steps if ...solutions: ● Move the printer away from the HP Web site: www.hp.com/support/ljm11-m13. If print quality begins to align with the PCL 6 print driver for the best speed in a confined space, such as the default driver on the printer. This driver is automatically installed unless you can...
..., or air-conditioning vents. ● Make sure the printer is no longer acceptable, consider replacing the toner cartridge. HP PCLmS driver ● Provided as a cabinet. ● Place the printer on PCL Check the EconoMode settings HP does not recommend the full-time use these steps if ...solutions: ● Move the printer away from the HP Web site: www.hp.com/support/ljm11-m13. If print quality begins to align with the PCL 6 print driver for the best speed in a confined space, such as the default driver on the printer. This driver is automatically installed unless you can...
User Guide
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... from 32 B bins, output locating 2 browser requirements HP embedded Web Server 34 C cartridge replacing 17 cleaning paper path 60 control panel LED light patterns 45 locating 2 covers, locating 2 customer support online 44 D defaults, restoring 48 dimensions, printer 7 double-sided printing Mac 27 Windows 24 drivers, supported 6 duplex printing Mac 27 duplex printing (double...
... from 32 B bins, output locating 2 browser requirements HP embedded Web Server 34 C cartridge replacing 17 cleaning paper path 60 control panel LED light patterns 45 locating 2 covers, locating 2 customer support online 44 D defaults, restoring 48 dimensions, printer 7 double-sided printing Mac 27 Windows 24 drivers, supported 6 duplex printing Mac 27 duplex printing (double...
User Guide
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...supplies 16 toner cartridge 16 toner cartridges 16 power consumption 7 power connection locating 3 power switch, locating 2 print density 62 print drivers, supported 6 print on both sides Mac 27 manually, Windows 24 Windows 24 priority feed tray loading envelopes 13 problem-solving direct-... troubleshooting jams 50 LED, errors 45 LED, light patterns 45 paper feed problems 49 W Web browser requirements HP Embedded Web Server 34 Web sites customer support 44 weight, printer 7 Wireless Direct printing 30 T technical support online 44 toner cartridge components 17 part numbers 16 replacing 17 ...
...supplies 16 toner cartridge 16 toner cartridges 16 power consumption 7 power connection locating 3 power switch, locating 2 print density 62 print drivers, supported 6 print on both sides Mac 27 manually, Windows 24 Windows 24 priority feed tray loading envelopes 13 problem-solving direct-... troubleshooting jams 50 LED, errors 45 LED, light patterns 45 paper feed problems 49 W Web browser requirements HP Embedded Web Server 34 Web sites customer support 44 weight, printer 7 Wireless Direct printing 30 T technical support online 44 toner cartridge components 17 part numbers 16 replacing 17 ...
Getting Started Guide
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...system. 3. When installation is already connected). Follow the on the printer. 2. OS X basic installation To install basic print drivers without using a wireless router or access point. Click Download. 4. Go to www.hp.com/support/ljm11-m13. 2. Install the software Windows full solution 1. Turn on -... Click the Install button. 4. Connect the printer to a configured Wireless Network Printer For wireless models only 3. At the end of the installation program in the user guide. 2. Follow the on the bottom left, and select M11-M13 using USB CAUTION: Do not connect the ...
...system. 3. When installation is already connected). Follow the on the printer. 2. OS X basic installation To install basic print drivers without using a wireless router or access point. Click Download. 4. Go to www.hp.com/support/ljm11-m13. 2. Install the software Windows full solution 1. Turn on -... Click the Install button. 4. Connect the printer to a configured Wireless Network Printer For wireless models only 3. At the end of the installation program in the user guide. 2. Follow the on the bottom left, and select M11-M13 using USB CAUTION: Do not connect the ...