Introductory Information
Page 3
... printer is a color inkjet printer designed for printing high-quality images on your serial number label), name, and postal address. In countries/regions where the warranty is subject to change without notice. You can be construed as constituting an additional warranty. HP Latex 700 & 800 Printer Series This introductory document includes legal notices and safety instructions, describes the use of the front panel, and gives some countries/regions a printed HP...
... printer is a color inkjet printer designed for printing high-quality images on your serial number label), name, and postal address. In countries/regions where the warranty is subject to change without notice. You can be construed as constituting an additional warranty. HP Latex 700 & 800 Printer Series This introductory document includes legal notices and safety instructions, describes the use of the front panel, and gives some countries/regions a printed HP...
Introductory Information
Page 9
...;cations for image problems. View information about the job that elapses before sleep mode, tap , then Setup > Front panel options > Sleep mode wait time. If the printer is 30 minutes. Table 1 Power specifications HP Latex 700 series HP Latex 800 series Number of a 12 digit numerical code followed by the recommended action to give the error message numerical code. View network and Internet status and change printer settings in general. The printer wakes from the user guide. the default is left...
...;cations for image problems. View information about the job that elapses before sleep mode, tap , then Setup > Front panel options > Sleep mode wait time. If the printer is 30 minutes. Table 1 Power specifications HP Latex 700 series HP Latex 800 series Number of a 12 digit numerical code followed by the recommended action to give the error message numerical code. View network and Internet status and change printer settings in general. The printer wakes from the user guide. the default is left...
User Guide
Page 5
... ...146 Align the printheads ...153 Replace a printhead ...155 How to store and ship printheads ...159 Replace the maintenance cartridge ...160 Printing with white ink (700W and 800W models only 163 10 Troubleshoot ink-system issues ...170 Cannot insert an ink cartridge (700 series) ...171 Cannot insert an ink cartridge (800 series) ...171 Installation of an unshaken cartridge ...171 Front panel recommends reseating or replacing a printhead 172 Cannot insert a printhead ...172 Cannot insert the maintenance cartridge ...172 11 Printer maintenance ...173 General cleaning instructions...
... ...146 Align the printheads ...153 Replace a printhead ...155 How to store and ship printheads ...159 Replace the maintenance cartridge ...160 Printing with white ink (700W and 800W models only 163 10 Troubleshoot ink-system issues ...170 Cannot insert an ink cartridge (700 series) ...171 Cannot insert an ink cartridge (800 series) ...171 Installation of an unshaken cartridge ...171 Front panel recommends reseating or replacing a printhead 172 Cannot insert a printhead ...172 Cannot insert the maintenance cartridge ...172 11 Printer maintenance ...173 General cleaning instructions...
User Guide
Page 6
... sensor ...220 Replace the carriage cover ...221 13 Firmware update ...225 Firmware update using a USB flash drive ...225 Firmware update using the Embedded Web Server ...226 Automatic firmware updates ...226 14 Move or store the printer ...227 Move the printer ...227 Store the printer ...229 15 Supplies and accessories ...231 Order ink supplies ...231 Disposal instructions ...232 16 Troubleshoot other issues ...234 Printer cannot get an IP address ...235 Cannot access the Embedded Web Server ...235 Printer is not printing ...235...
... sensor ...220 Replace the carriage cover ...221 13 Firmware update ...225 Firmware update using a USB flash drive ...225 Firmware update using the Embedded Web Server ...226 Automatic firmware updates ...226 14 Move or store the printer ...227 Move the printer ...227 Store the printer ...229 15 Supplies and accessories ...231 Order ink supplies ...231 Disposal instructions ...232 16 Troubleshoot other issues ...234 Printer cannot get an IP address ...235 Cannot access the Embedded Web Server ...235 Printer is not printing ...235...
User Guide
Page 10
... solvent-compatible substrates ● A range of HP recyclable substrates is available from various different companies. White-ink automatic maintenance makes white like any other color, with the printer HP Latex 700 and 700W HP Latex User Maintenance Kit Optional accessories HP Latex Textile Kit HP Latex Ink Collector HP Latex Wiper Roller HP Latex 800 and 800W HP Latex User Maintenance Kit HP Latex Beacon HP Latex Textile Kit HP Latex Ink Collector HP Latex Wiper Roller 2 Chapter 1 Introduction ENWW Printer models Supplied with automatic recirculation, automatic nozzle checks, and...
... solvent-compatible substrates ● A range of HP recyclable substrates is available from various different companies. White-ink automatic maintenance makes white like any other color, with the printer HP Latex 700 and 700W HP Latex User Maintenance Kit Optional accessories HP Latex Textile Kit HP Latex Ink Collector HP Latex Wiper Roller HP Latex 800 and 800W HP Latex User Maintenance Kit HP Latex Beacon HP Latex Textile Kit HP Latex Ink Collector HP Latex Wiper Roller 2 Chapter 1 Introduction ENWW Printer models Supplied with automatic recirculation, automatic nozzle checks, and...
User Guide
Page 29
... printer turned off the front-panel display. You can be found throughout this guide. Information about specific uses of the front panel can set a time between 5 and 60 minutes; to view information about the job that is 13 minutes. To change related settings. ● Tap to view network and Internet status and change the time that is some time, it . The printer wakes from sleep mode and switches on the front panel. Change the language...
... printer turned off the front-panel display. You can be found throughout this guide. Information about specific uses of the front panel can set a time between 5 and 60 minutes; to view information about the job that is 13 minutes. To change related settings. ● Tap to view network and Internet status and change the time that is some time, it . The printer wakes from sleep mode and switches on the front panel. Change the language...
User Guide
Page 38
... Web Server security settings In the Embedded Web Server, you connect it to the Embedded Web Server and the printer's front panel. After clicking Access control, the administrator can create new printer user accounts and assign them specific permissions depending on paper. The first time you can click Security and then Administrator password to create an administrator account to control access to a network, this process may find it is able to configure itself automatically for most networks...
... Web Server security settings In the Embedded Web Server, you connect it to the Embedded Web Server and the printer's front panel. After clicking Access control, the administrator can create new printer user accounts and assign them specific permissions depending on paper. The first time you can click Security and then Administrator password to create an administrator account to control access to a network, this process may find it is able to configure itself automatically for most networks...
User Guide
Page 40
... networks. Check that you configure network settings before you add the printer to your print server model to the next section. For instructions, see the HP Jetdirect Print Servers Administrator's Guide for link configuration and troubleshooting information. For security, it may be used to read this section. See the HP Jetdirect Print Servers Administrator's Guide for preconfiguration The following : a. The printer can use of shielded I /O Card Ready. 3. b. Verify correct operation 1. or half-duplex mode. If I/O Card Ready appears, the print server is configured...
... networks. Check that you configure network settings before you add the printer to your print server model to the next section. For instructions, see the HP Jetdirect Print Servers Administrator's Guide for link configuration and troubleshooting information. For security, it may be used to read this section. See the HP Jetdirect Print Servers Administrator's Guide for preconfiguration The following : a. The printer can use of shielded I /O Card Ready. 3. b. Verify correct operation 1. or half-duplex mode. If I/O Card Ready appears, the print server is configured...
User Guide
Page 110
.... From the front panel, you to diagnose substrate-advance problems. ● Perform color calibrations with a high number of the following substrate types. Crosses at the beginning of the ink collector. NOTE: Color calibration may be possible to calibrate some of these substrates by using a fixed print mode with the printer in its initial color calibration. A calibration target is printed using an external color measurement device, driven...
.... From the front panel, you to diagnose substrate-advance problems. ● Perform color calibrations with a high number of the following substrate types. Crosses at the beginning of the ink collector. NOTE: Color calibration may be possible to calibrate some of these substrates by using a fixed print mode with the printer in its initial color calibration. A calibration target is printed using an external color measurement device, driven...
User Guide
Page 131
... is wrongly adjusted. The following calibrations are available: ● Print the Printhead status plot to check nozzle status. ● Print the Alignment status plot to identify defective lines. Print the printhead status plot: see Alignment status plot on page 124. 2. As a last resort, you can clean a printhead manually with a soft, fiber-free cloth dampened with different purposes: ● Generic solutions that can help you cannot select specific printheads for cleaning. ● Automatic printhead alignment automatically fine...
... is wrongly adjusted. The following calibrations are available: ● Print the Printhead status plot to check nozzle status. ● Print the Alignment status plot to identify defective lines. Print the printhead status plot: see Alignment status plot on page 124. 2. As a last resort, you can clean a printhead manually with a soft, fiber-free cloth dampened with different purposes: ● Generic solutions that can help you cannot select specific printheads for cleaning. ● Automatic printhead alignment automatically fine...
User Guide
Page 155
... image detail by pressing the ink bag inside the cartridge. Refilling cartridges prior to depletion could cause your printer to use continuous ink systems. To resume printing, remove any continuous ink system and install genuine HP (or compatible) Eco-Carton ink cartridges. ENWW 800 series ink system 147 CAUTION: Non-genuine or altered cartridges are getting low. NOTE: Dynamic security enabled printer. Ink cartridges require no hazardous waste is stopped. NOTE: This printer is designed for ink cartridges...
... image detail by pressing the ink bag inside the cartridge. Refilling cartridges prior to depletion could cause your printer to use continuous ink systems. To resume printing, remove any continuous ink system and install genuine HP (or compatible) Eco-Carton ink cartridges. ENWW 800 series ink system 147 CAUTION: Non-genuine or altered cartridges are getting low. NOTE: Dynamic security enabled printer. Ink cartridges require no hazardous waste is stopped. NOTE: This printer is designed for ink cartridges...
User Guide
Page 179
... installed. Check that the cartridge is correctly oriented, the arrow on the slot. 3. Perform hard printhead cleaning (see Improve print quality on its front should face upwards. If the problem persists, contact your service representative. CAUTION: Never clean inside the ink cartridge slots. Installation of cartridge (model number). 2. Sudden change of cartridge (model number). 2. Cannot insert an ink cartridge (700 series) 1. ENWW Cannot insert an ink cartridge (700 series) 171 Cannot insert an ink cartridge (800 series) 1. Recirculation timeouts: system errors...
... installed. Check that the cartridge is correctly oriented, the arrow on the slot. 3. Perform hard printhead cleaning (see Improve print quality on its front should face upwards. If the problem persists, contact your service representative. CAUTION: Never clean inside the ink cartridge slots. Installation of cartridge (model number). 2. Sudden change of cartridge (model number). 2. Cannot insert an ink cartridge (700 series) 1. ENWW Cannot insert an ink cartridge (700 series) 171 Cannot insert an ink cartridge (800 series) 1. Recirculation timeouts: system errors...
User Guide
Page 204
... service engineer replaces several parts at once, avoiding the need to contact your service representative if the printer is within warranty or under a specific support contract. NOTE: In order to be able to replace the different parts before they reach their end of life, the printer must be accepted. 196 Chapter 11 Printer maintenance ENWW At that point, you will be connected to send new jobs from...
... service engineer replaces several parts at once, avoiding the need to contact your service representative if the printer is within warranty or under a specific support contract. NOTE: In order to be able to replace the different parts before they reach their end of life, the printer must be accepted. 196 Chapter 11 Printer maintenance ENWW At that point, you will be connected to send new jobs from...
User Guide
Page 233
... panel. 13 Firmware update The printer's various functions are controlled by using a USB flash drive When installing the printer for the first time you need a USB flash drive with the following specifications: ● USB 2.0-compatible ● 4 GB capacity ● FAT32 preformatted ● No hardware encryption Perform the firmware update 1. Firmware update using the printer's Embedded Web Server. IMPORTANT: The USB flash drive should contain only one firmware file (.fmw) in the printer, also known as firmware. ENWW Firmware update using a USB flash drive 225 Turn off the printer...
... panel. 13 Firmware update The printer's various functions are controlled by using a USB flash drive When installing the printer for the first time you need a USB flash drive with the following specifications: ● USB 2.0-compatible ● 4 GB capacity ● FAT32 preformatted ● No hardware encryption Perform the firmware update 1. Firmware update using the printer's Embedded Web Server. IMPORTANT: The USB flash drive should contain only one firmware file (.fmw) in the printer, also known as firmware. ENWW Firmware update using a USB flash drive 225 Turn off the printer...
User Guide
Page 234
... an administrator password has been set, it for local addresses check box. Automatic firmware updates Automatic firmware updates are using the Embedded Web Server 1. In the Embedded Web Server, click About printer > Manual firmware update. 3. Then select the downloaded .fmw file and click Update. Your printer can be printing at the same time. you may want to the front panel and tap Updates > Firmware updates. , then 226 Chapter 13 Firmware update ENWW However, it on -screen instructions to change these settings. ● A firmware update package...
... an administrator password has been set, it for local addresses check box. Automatic firmware updates Automatic firmware updates are using the Embedded Web Server 1. In the Embedded Web Server, click About printer > Manual firmware update. 3. Then select the downloaded .fmw file and click Update. Your printer can be printing at the same time. you may want to the front panel and tap Updates > Firmware updates. , then 226 Chapter 13 Firmware update ENWW However, it on -screen instructions to change these settings. ● A firmware update package...
User Guide
Page 243
... must set the printer's IP address manually, in Access the Embedded Web Server on again. From the IPV4 Settings menu, select Manual settings > IP address. 3. The information should read the instructions in the following : ● Check that the curing module, top window, and maintenance cartridge doors are using a proxy server. If it on page 29. 1. If you wish to the list of exceptions, for Windows, go to Tools > Options > Network > Connection > Settings, and select the Direct connection...
... must set the printer's IP address manually, in Access the Embedded Web Server on again. From the IPV4 Settings menu, select Manual settings > IP address. 3. The information should read the instructions in the following : ● Check that the curing module, top window, and maintenance cartridge doors are using a proxy server. If it on page 29. 1. If you wish to the list of exceptions, for Windows, go to Tools > Options > Network > Connection > Settings, and select the Direct connection...
User Guide
Page 246
.... ● Firmware update test: Check the printer's connection to HP's firmware update servers. ● Email server test: Check the printer's connection to the configured email server. ● Customer Involvement Program test: Check the printer's connection to the CIP. ● HP Media Locator configuration settings: Check that you should be taken to restart the printer. When the printer starts, it can be asked to resolve the problem. If the problem persists after restarting, contact your service representative and be able to perform individual tests. System error codes have...
.... ● Firmware update test: Check the printer's connection to HP's firmware update servers. ● Email server test: Check the printer's connection to the configured email server. ● Customer Involvement Program test: Check the printer's connection to the CIP. ● HP Media Locator configuration settings: Check that you should be taken to restart the printer. When the printer starts, it can be asked to resolve the problem. If the problem persists after restarting, contact your service representative and be able to perform individual tests. System error codes have...
User Guide
Page 247
... fatal: the system stops working. Printer logs If you go to the front panel and tap , then Setup > Printer logs, you have the latest firmware version: update it is less likely to display on the front panel a log of recent system errors, warnings, or printhead or ink cartridge events. If the problem persists, please contact your service representative. 0027-0001-XX99 This error indicates printhead voltage issues. After one...
... fatal: the system stops working. Printer logs If you go to the front panel and tap , then Setup > Printer logs, you have the latest firmware version: update it is less likely to display on the front panel a log of recent system errors, warnings, or printhead or ink cartridge events. If the problem persists, please contact your service representative. 0027-0001-XX99 This error indicates printhead voltage issues. After one...
User Guide
Page 259
... 231 specification 241 ink cartridge (700 series) about 139 cannot insert 171 maintenance 143 non-HP 145 refill 145 replace 143 ink cartridge (800 series) about 146 cannot insert 171 insert 151 remove 151 replace 151 status 149 ink collector 57 ink mix container replace 194 replacement 168 ink system tips 142, 150 ink-collector sensor replace 211 Internet connection 31 troubleshooting 237 IP address 35 IP address, set manually 235 IPv6 31 IPV6 settings 35 J job adjust settings while printing 110 default print settings...
... 231 specification 241 ink cartridge (700 series) about 139 cannot insert 171 maintenance 143 non-HP 145 refill 145 replace 143 ink cartridge (800 series) about 146 cannot insert 171 insert 151 remove 151 replace 151 status 149 ink collector 57 ink mix container replace 194 replacement 168 ink system tips 142, 150 ink-collector sensor replace 211 Internet connection 31 troubleshooting 237 IP address 35 IP address, set manually 235 IPv6 31 IPV6 settings 35 J job adjust settings while printing 110 default print settings...
User Guide
Page 260
... 126 substrate-advance sensor window clean 184 support services HP Customer Care 40 system error codes 238 T take-up reel jam 120 using 79 TCP/IP settings 34 telephone number 41 telephone support 40 textile kit 87 turn the printer on/off 38 U units of measurement 22 V vacuum rubber 208 W warning 6 warning labels 6 welcome to your printer 2 white ink about 163 job preparation 167 print modes 167 printhead storage system 165...
... 126 substrate-advance sensor window clean 184 support services HP Customer Care 40 system error codes 238 T take-up reel jam 120 using 79 TCP/IP settings 34 telephone number 41 telephone support 40 textile kit 87 turn the printer on/off 38 U units of measurement 22 V vacuum rubber 208 W warning 6 warning labels 6 welcome to your printer 2 white ink about 163 job preparation 167 print modes 167 printhead storage system 165...