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Start Here - Page 2
... most models.
Nothing herein should be liable for HP products and services are common to be available on -screen instructions.
HP shall not be construed as constituting an additional warranty. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to request a full refund of the price of your computer. Software terms
By installing...
Start Here - Page 5
Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your country. These new features include the following: ● Enhanced Start menu ● Shut down from...
Start Here - Page 7
... been replaced. For information on the recovery options that are available on the HP website. Choose the available method according to your computer model. ● Use HP Recovery Manager to http://www.hp.com/support, select your computer does not list the Windows partition and the Recovery partition, you will be performing recovery procedures on -screen instructions...
User Guide 1 - Page 2
... bound by HP Inc.
Then select User Guides. The only warranties for HP products and services are trademarks of your seller.
ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to be construed as constituting an additional warranty. Intel, Celeron, Pentium, and Thunderbolt are set forth in...
User Guide 1 - Page 9
...
See Troubleshooting on page 26.
computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support, and follow the instructions to videos about using automated updates, diagnostic...
User Guide 1 - Page 12
4. To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find your monitor to a comfortable... a setting:
● Low Blue Light: TUV certified. WARNING!
Open the HP Display Control app. 2. After you complete the initial computer setup, you read the Safety & Comfort Guide, located on the screen. Installing copied ...
User Guide 1 - Page 15
... or a wireless access point. ● HP Mobile Broadband Module-Gives you go. But even... coffee shops, hotels, and universities. Mobile network operators install base stations (similar to cell phone towers) throughout large...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
User Guide 1 - Page 17
... bottom of your corporate network without the need the HP Mobile Broadband Module IMEI and/or MEID number to your computer, inside the battery bay, under the Location setting. ▲ Type location in support for Wi-Fi hotspots.
You might need for mobile broadband service. On the taskbar, select the network status icon. 2. Some...
User Guide 1 - Page 30
... Windows Update
settings. 2. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒ or - For example, older graphics components might not work well with the most out of water and mild soap
22 Chapter 6 Maintaining your computer. Updating using Windows 10
To update programs and drivers: 1. To update drivers: 1.
Select...
User Guide 1 - Page 33
... feature
Unauthorized use of the computer or user account
User password
A password is preinstalled on your system and its data from unauthorized access. To set up Windows Hello, follow the on-screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that...
User Guide 1 - Page 38
... Advanced system settings. From the Visual Effects tab, select Adjust for example, DVD/CD-ROM drives).
3. Updating device drivers
Complete the following procedure to update a driver or to revert to an earlier version of device you have created. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these...
User Guide 1 - Page 41
... detects a failure that displays on the next screen.
Contact support, and provide the Failure ID code. The HP PC Diagnostics home page is downloaded to the selected location.
In the Diagnostics section, select Download, and then follow the on-screen instructions to select the
specific Windows diagnostics version to be necessary to download the software...
User Guide 1 - Page 43
... name or number, follow these steps: 1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your computer. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
Remote HP PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that is displayed, select your computer, and then...
User Guide 1 - Page 55
... the HP Worldwide Limited Warranty and Technical Support. Before upgrading your hardware
If you attempted to upgrade any problems setting up your system. This must be done first before you intend to upgrade your new computer. For instructions on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support guide.
Hard Drive Replacement Instructions - Page 4
... must reinstall the operating system using the system recovery discs. If your hard drive was shipped with an operating system (image) installed, system recovery disks are set up . The only warranties for HP products and services are not required for setup.
product support, go /contactHP. When system recovery is complete, the computer reboots and the Windows...
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