User Guide
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... Keyboard area ...9 Touchpad settings and components ...9 Touchpad settings ...9 Adjusting touchpad settings...9 Turning on the touchpad ...9 Touchpad components ...9 Lights ...10 Special keys...11 Action keys ...12 HP OMEN Gaming Hub ...13 OMEN Gaming Hub Graphics Mode (select products only 14 Bottom ...15 Labels ...15 4 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls ...18 Airplane mode key ...18 Operating system controls ...18 Connecting to a WLAN ...18 Using HP Mobile Broadband (select products only)...19 Locating mobile operator settings...
... Keyboard area ...9 Touchpad settings and components ...9 Touchpad settings ...9 Adjusting touchpad settings...9 Turning on the touchpad ...9 Touchpad components ...9 Lights ...10 Special keys...11 Action keys ...12 HP OMEN Gaming Hub ...13 OMEN Gaming Hub Graphics Mode (select products only 14 Bottom ...15 Labels ...15 4 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls ...18 Airplane mode key ...18 Operating system controls ...18 Connecting to a WLAN ...18 Using HP Mobile Broadband (select products only)...19 Locating mobile operator settings...
User Guide
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...25 Audio settings...25 Using video ...25 Connecting a Thunderbolt device using a USB Type-C cable (select products only 26 Connecting video devices using an HDMI cable (select products only 26 Connecting a high-definition TV or monitor using HDMI ...26 Setting up HDMI audio...27 Turn on HDMI audio...27 Return audio to computer speakers ...28 Discovering and connecting to Miracast-compatible wireless displays (select products only 28 Using data transfer...28 Connecting devices to a USB Type-C port (select products only 28 6 Navigating the screen...30 Using touchpad and touch screen gestures...
...25 Audio settings...25 Using video ...25 Connecting a Thunderbolt device using a USB Type-C cable (select products only 26 Connecting video devices using an HDMI cable (select products only 26 Connecting a high-definition TV or monitor using HDMI ...26 Setting up HDMI audio...27 Turn on HDMI audio...27 Return audio to computer speakers ...28 Discovering and connecting to Miracast-compatible wireless displays (select products only 28 Using data transfer...28 Connecting devices to a USB Type-C port (select products only 28 6 Navigating the screen...30 Using touchpad and touch screen gestures...
User Guide
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...9 Securing your computer and information...46 Using passwords...46 Setting Windows passwords...46 Setting Setup Utility (BIOS) passwords ...47 Using Windows Hello (select products only)...48 Using internet security software...48 Using antivirus software...48 Using firewall software ...49 Installing software updates...49 Using HP TechPulse (select products only)...49 Securing your wireless network...49 Backing up your software applications and information ...50 Using an optional security cable (select products only) ...50 10 Using Setup Utility (BIOS)...51 Starting Setup Utility (BIOS)...51 vii
...9 Securing your computer and information...46 Using passwords...46 Setting Windows passwords...46 Setting Setup Utility (BIOS) passwords ...47 Using Windows Hello (select products only)...48 Using internet security software...48 Using antivirus software...48 Using firewall software ...49 Installing software updates...49 Using HP TechPulse (select products only)...49 Securing your wireless network...49 Backing up your software applications and information ...50 Using an optional security cable (select products only) ...50 10 Using Setup Utility (BIOS)...51 Starting Setup Utility (BIOS)...51 vii
User Guide
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... 55 Downloading HP Hardware Diagnostics Windows by product name or number (select products only) ...55 Installing HP PC Hardware Diagnostics Windows...56 Using HP PC Hardware Diagnostics UEFI ...56 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code 56 Starting HP PC Hardware Diagnostics UEFI ...56 Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products only)...57 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive 57 Downloading the latest HP PC Hardware Diagnostics UEFI version 58 Downloading HP PC Hardware Diagnostics...
... 55 Downloading HP Hardware Diagnostics Windows by product name or number (select products only) ...55 Installing HP PC Hardware Diagnostics Windows...56 Using HP PC Hardware Diagnostics UEFI ...56 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code 56 Starting HP PC Hardware Diagnostics UEFI ...56 Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products only)...57 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive 57 Downloading the latest HP PC Hardware Diagnostics UEFI version 58 Downloading HP PC Hardware Diagnostics...
User Guide
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...://www.hp.com/support, and ● Support telephone numbers follow the instructions to learn about best practices after you set up , restoring, and recovering on page 48. ● Access HP Support Assistant app-For quick online support, open the HP Support Assistant app (select products only). See Using antivirus software on page 60. ● If you set up your product. ● Replacement parts videos (select products only) ‒ or - ● Maintenance and service guides Select...
...://www.hp.com/support, and ● Support telephone numbers follow the instructions to learn about best practices after you set up , restoring, and recovering on page 48. ● Access HP Support Assistant app-For quick online support, open the HP Support Assistant app (select products only). See Using antivirus software on page 60. ● If you set up your product. ● Replacement parts videos (select products only) ‒ or - ● Maintenance and service guides Select...
User Guide
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... a removable physical eSIM on a SIM card tray. In this case, the eSIM is not limited to a network Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that you can use to download different profiles from the computer. An eSIM is enabled under the Location setting. 1. To add a profile, manage SIM profiles, and learn how to use . GPS satellites deliver location, speed...
... a removable physical eSIM on a SIM card tray. In this case, the eSIM is not limited to a network Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that you can use to download different profiles from the computer. An eSIM is enabled under the Location setting. 1. To add a profile, manage SIM profiles, and learn how to use . GPS satellites deliver location, speed...
User Guide
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... an external hard drive connected to access battery information: 1. NOTE: For additional information about battery types, specifications, life cycles, and capacity Conserving battery power Be sure to conserve battery power and maximize battery life. ● Lower the brightness of remaining battery charge, place the mouse pointer over the Power icon . or - HP Support Assistant provides the following tools and information about the battery: ● HP Battery Check ● Information about the Power icon, see Using the Power...
... an external hard drive connected to access battery information: 1. NOTE: For additional information about battery types, specifications, life cycles, and capacity Conserving battery power Be sure to conserve battery power and maximize battery life. ● Lower the brightness of remaining battery charge, place the mouse pointer over the Power icon . or - HP Support Assistant provides the following tools and information about the battery: ● HP Battery Check ● Information about the Power icon, see Using the Power...
User Guide
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... installing or updating system software ● When updating the system BIOS ● When writing information to charge. ● The Power icon changes appearance. To reduce potential safety issues, HP recommends using only HP-branded AC adapters. The computer does not use battery power when the computer is connected to external power with an HP AC adapter or an AC adapter with the power rating specified on computers with internal hard drives ● When performing a backup or recovery...
... installing or updating system software ● When updating the system BIOS ● When writing information to charge. ● The Power icon changes appearance. To reduce potential safety issues, HP recommends using only HP-branded AC adapters. The computer does not use battery power when the computer is connected to external power with an HP AC adapter or an AC adapter with the power rating specified on computers with internal hard drives ● When performing a backup or recovery...
User Guide
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... computer with the display closed while the computer is running on -screen instructions. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. 40 Chapter 8 Maintaining your computer Using Disk Defragmenter HP recommends using Disk Defragmenter to a USB port is not necessary to clean the computer, and tips for updating programs and drivers, steps to run more efficiently. For additional information, access the Disk Defragmenter software Help. Follow...
... computer with the display closed while the computer is running on -screen instructions. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. 40 Chapter 8 Maintaining your computer Using Disk Defragmenter HP recommends using Disk Defragmenter to a USB port is not necessary to clean the computer, and tips for updating programs and drivers, steps to run more efficiently. For additional information, access the Disk Defragmenter software Help. Follow...
User Guide
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... without keyboards: a. Select Security, and then follow the on or restart the tablet, and then quickly hold down the volume down the Windows button. Table 9-2 Types of BIOS passwords and their functions (continued) Password Function Administrator password Protects administrator-level access to access Setup Utility (BIOS) contents. NOTE: This password cannot be used to computer contents. Turn on -screen instructions. b. Table 9-1 Types of Windows passwords and their functions Password Function Administrator password ● Must be entered each time you turn on...
... without keyboards: a. Select Security, and then follow the on or restart the tablet, and then quickly hold down the volume down the Windows button. Table 9-2 Types of BIOS passwords and their functions (continued) Password Function Administrator password Protects administrator-level access to access Setup Utility (BIOS) contents. NOTE: This password cannot be used to computer contents. Turn on -screen instructions. b. Table 9-1 Types of Windows passwords and their functions Password Function Administrator password ● Must be entered each time you turn on...
User Guide
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... unsuccessful installation, download and install a BIOS update only when the computer is connected to the hard drive. Follow any device, cable, or cord. Select Exit, select one of the path to an optional power source. Downloading a BIOS update After you review the prerequisites, you are ready to follow the on the screen after it to reliable external power using the HP AC adapter provided with the computer (select products only), a replacement AC adapter provided...
... unsuccessful installation, download and install a BIOS update only when the computer is connected to the hard drive. Follow any device, cable, or cord. Select Exit, select one of the path to an optional power source. Downloading a BIOS update After you review the prerequisites, you are ready to follow the on the screen after it to reliable external power using the HP AC adapter provided with the computer (select products only), a replacement AC adapter provided...
User Guide
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...-screen instructions to select the specific Windows diagnostics version to be downloaded to scan the failure ID code that appears on page 57. Service Center page appears with your type of these tasks: ● Select Contact HP, accept the HP privacy disclaimer, and then use HP PC Hardware Diagnostics UEFI to a USB flash drive on the next screen. Starting HP PC Hardware Diagnostics UEFI To start in . Press f2. Installing HP PC Hardware Diagnostics Windows...
...-screen instructions to select the specific Windows diagnostics version to be downloaded to scan the failure ID code that appears on page 57. Service Center page appears with your type of these tasks: ● Select Contact HP, accept the HP privacy disclaimer, and then use HP PC Hardware Diagnostics UEFI to a USB flash drive on the next screen. Starting HP PC Hardware Diagnostics UEFI To start in . Press f2. Installing HP PC Hardware Diagnostics Windows...
User Guide
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... the volume down button, and then select f9. 3. Access the system Startup menu. ● For computers or tablets with keyboards attached, turn on the location of your HP Recovery media. Select the optical drive or USB flash drive from which is the order of devices listed in the case of the operating system ● Platform-specific device drivers ● Software applications, in BIOS for startup information. Using HP Sure Recover (select products only) Select computer models are configured with a detachable keyboard, connect...
... the volume down button, and then select f9. 3. Access the system Startup menu. ● For computers or tablets with keyboards attached, turn on the location of your HP Recovery media. Select the optical drive or USB flash drive from which is the order of devices listed in the case of the operating system ● Platform-specific device drivers ● Software applications, in BIOS for startup information. Using HP Sure Recover (select products only) Select computer models are configured with a detachable keyboard, connect...
User Guide
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... sound settings 25 speakers 24 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 50 backup, creating 60 backups 60 battery conserving power 37 discharging 37 factory-sealed 38 finding information 37 low battery levels 37 resolving low battery level 38 battery charge 37 battery information, finding 37 battery power 36 best practices 2 BIOS determining version 51 downloading an update 52 starting the Setup Utility 51 updating 51 Bluetooth device 18, 20 Bluetooth label 15 boot order, changing...
... sound settings 25 speakers 24 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 50 backup, creating 60 backups 60 battery conserving power 37 discharging 37 factory-sealed 38 finding information 37 low battery levels 37 resolving low battery level 38 battery charge 37 battery information, finding 37 battery power 36 best practices 2 BIOS determining version 51 downloading an update 52 starting the Setup Utility 51 updating 51 Bluetooth device 18, 20 Bluetooth label 15 boot order, changing...
User Guide
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... number 19 mobile operator settings locating 19 mute light, identifying 11 mute volume action key 13 N navigating the screen 30 O OMEN Gaming Hub Graphics Mode, using 14 on-screen keyboard 33 one-finger slide touch screen gesture 33 operating environment 65 operating system controls 18 P passwords Setup Utility (BIOS) 47 Windows 46 pause action key 13 play action key 13 port with HP Sleep and Charge, identifying 4 ports HDMI 7, 26 USB 4 USB Type-C 28 USB Type-C 140 W power connector and port with DisplayPort output 7 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge...
... number 19 mobile operator settings locating 19 mute light, identifying 11 mute volume action key 13 N navigating the screen 30 O OMEN Gaming Hub Graphics Mode, using 14 on-screen keyboard 33 one-finger slide touch screen gesture 33 operating environment 65 operating system controls 18 P passwords Setup Utility (BIOS) 47 Windows 46 pause action key 13 play action key 13 port with HP Sleep and Charge, identifying 4 ports HDMI 7, 26 USB 4 USB Type-C 28 USB Type-C 140 W power connector and port with DisplayPort output 7 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge...
User Guide
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... 6 recovery 60 discs 61 media 61 USB flash drive 61 recovery media 60 creating using HP Cloud Recovery Download Tool 60 creating using Windows tools 60 regulatory information regulatory label 15 wireless certification labels 15 Remote HP PC Hardware Diagnostics UEFI settings customizing 59 using 58 resources, accessibility 70 restoring 60 restoring and recovery methods 61 right control zone, identifying 9 right side components 4 S screen navigating 30 Section 508 accessibility standards 69 security cable, installing 50 serial number, computer 15 service labels, locating 15 Setup Utility (BIOS...
... 6 recovery 60 discs 61 media 61 USB flash drive 61 recovery media 60 creating using HP Cloud Recovery Download Tool 60 creating using Windows tools 60 regulatory information regulatory label 15 wireless certification labels 15 Remote HP PC Hardware Diagnostics UEFI settings customizing 59 using 58 resources, accessibility 70 restoring 60 restoring and recovery methods 61 right control zone, identifying 9 right side components 4 S screen navigating 30 Section 508 accessibility standards 69 security cable, installing 50 serial number, computer 15 service labels, locating 15 Setup Utility (BIOS...
Maintenance and Service GuideOMEN Transcend 14 inch Gaming Laptop PCModel numbers: 14-fb0xxx
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...27 Accessing support information ...28 5 Removal and replacement procedures for authorized service provider parts 30 Component replacement procedures ...30 Preparation for disassembly...30 Bottom cover ...30 Battery...31 Display subcomponents (without removing the display) ...33 Solid-state drive...36 Fans ...37 Speakers ...38 Touchpad ...40 Heat sink ...42 WLAN module...43 Headphone (ULL) module...45 System board ...46 Infrared (IR) board...48 Display assembly...49 Top cover with keyboard ...55 6 Using Setup Utility (BIOS)...57 Starting Setup Utility (BIOS)...57 Updating Setup Utility (BIOS...
...27 Accessing support information ...28 5 Removal and replacement procedures for authorized service provider parts 30 Component replacement procedures ...30 Preparation for disassembly...30 Bottom cover ...30 Battery...31 Display subcomponents (without removing the display) ...33 Solid-state drive...36 Fans ...37 Speakers ...38 Touchpad ...40 Heat sink ...42 WLAN module...43 Headphone (ULL) module...45 System board ...46 Infrared (IR) board...48 Display assembly...49 Top cover with keyboard ...55 6 Using Setup Utility (BIOS)...57 Starting Setup Utility (BIOS)...57 Updating Setup Utility (BIOS...
Maintenance and Service GuideOMEN Transcend 14 inch Gaming Laptop PCModel numbers: 14-fb0xxx
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... BIOS version currently installed on your computer is downloaded. Installing a BIOS update BIOS installation procedures vary. Follow any instructions that appear on -screen instructions to download your BIOS version, make note of the options, and then follow the on -screen instructions. 4. Downloading a BIOS update After you review the prerequisites, you are ready to the hard drive. If no instructions appear, follow all prerequisites before installing any device, cable, or cord. Select the Search icon in the taskbar, type support...
... BIOS version currently installed on your computer is downloaded. Installing a BIOS update BIOS installation procedures vary. Follow any instructions that appear on -screen instructions to download your BIOS version, make note of the options, and then follow the on -screen instructions. 4. Downloading a BIOS update After you review the prerequisites, you are ready to the hard drive. If no instructions appear, follow all prerequisites before installing any device, cable, or cord. Select the Search icon in the taskbar, type support...
Maintenance and Service GuideOMEN Transcend 14 inch Gaming Laptop PCModel numbers: 14-fb0xxx
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... part numbers 20 action key, identifying 12 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 audio, product description 2 B backup, creating 60 backups 60 battery illustrated 17 spare part number 17 BIOS determining version 57 downloading an update 58 starting the Setup Utility 57 updating 57 Bluetooth label 13 boot order, changing 62 bottom components 13 bottom cover illustrated 18 removal 30 spare part number 18, 30 buttons left touchpad 10 power 12 right touchpad 10 C camera identifying 9 illustrated 20 spare part number 20 camera light, identifying 9 caps lock light...
... part numbers 20 action key, identifying 12 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 audio, product description 2 B backup, creating 60 backups 60 battery illustrated 17 spare part number 17 BIOS determining version 57 downloading an update 58 starting the Setup Utility 57 updating 57 Bluetooth label 13 boot order, changing 62 bottom components 13 bottom cover illustrated 18 removal 30 spare part number 18, 30 buttons left touchpad 10 power 12 right touchpad 10 C camera identifying 9 illustrated 20 spare part number 20 camera light, identifying 9 caps lock light...
Maintenance and Service GuideOMEN Transcend 14 inch Gaming Laptop PCModel numbers: 14-fb0xxx
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...1 hard drive 2 keyboard 3 memory module 1 microphone 2 operating system 4 pointing device 3 ports 3 power requirements 3 primary storage 2 processors 1 product name 1 security 4 serviceability 4 solid-state drive 2 video 2 wireless 2 product name 1 product name and number, computer 13 R rear components 6 recovery 60 discs 61 media 61 USB flash drive 61 recovery media 60 creating using HP Cloud Recovery Download Tool 60 creating using Windows tools 60 regulatory information regulatory label 13 wireless certification labels 13 Remote HP PC Hardware Diagnostics UEFI settings customizing 68 using...
...1 hard drive 2 keyboard 3 memory module 1 microphone 2 operating system 4 pointing device 3 ports 3 power requirements 3 primary storage 2 processors 1 product name 1 security 4 serviceability 4 solid-state drive 2 video 2 wireless 2 product name 1 product name and number, computer 13 R rear components 6 recovery 60 discs 61 media 61 USB flash drive 61 recovery media 60 creating using HP Cloud Recovery Download Tool 60 creating using Windows tools 60 regulatory information regulatory label 13 wireless certification labels 13 Remote HP PC Hardware Diagnostics UEFI settings customizing 68 using...