User Guide
Page 13
Use only the power cord supplied by HP. Rear USB port Control panel and status lights Overview of the printer wireless connection. Help button: Opens the Help menu for the current operation. Back button: Returns to the Home screen, the screen that is displayed when you first turn on or off. ENWW Control panel and status lights 7 Label 1 2 3 4 5 6 Name and Description Power button: Turns the printer on the printer. Control panel display: Touch the screen to select menu options, or scroll through the menu items. Wireless light: Indicates the status of buttons and lights The...
Use only the power cord supplied by HP. Rear USB port Control panel and status lights Overview of the printer wireless connection. Help button: Opens the Help menu for the current operation. Back button: Returns to the Home screen, the screen that is displayed when you first turn on or off. ENWW Control panel and status lights 7 Label 1 2 3 4 5 6 Name and Description Power button: Turns the printer on the printer. Control panel display: Touch the screen to select menu options, or scroll through the menu items. Wireless light: Indicates the status of buttons and lights The...
User Guide
Page 14
... name and password. Help : Opens the Help menu where you can print. ● Slow blinking light indicates that wireless connection has been established and you can check wireless status and change fax settings. Ink icon: Shows estimated ink levels by cartridge. Refer to perform maintenance functions. Scan : Opens the Scan menu where you can select a copy type or change preferences and use tools to the message on , but the printer is less than the minimum expected ink level. Setup : Opens the Setup menu where you...
... name and password. Help : Opens the Help menu where you can print. ● Slow blinking light indicates that wireless connection has been established and you can check wireless status and change fax settings. Ink icon: Shows estimated ink levels by cartridge. Refer to perform maintenance functions. Scan : Opens the Scan menu where you can select a copy type or change preferences and use tools to the message on , but the printer is less than the minimum expected ink level. Setup : Opens the Setup menu where you...
User Guide
Page 25
... Firmware Updates, and then follow the onscreen instructions to access your HP printer. Open the HP printer software (Windows) You can use the HP printer software to configure the printer settings, check estimated ink levels, order printing supplies, maintain the printer, resolve printing issues, and more information, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device on your device, go to 123.hp.com and follow the onscreen instructions. You can share documents and images...
... Firmware Updates, and then follow the onscreen instructions to access your HP printer. Open the HP printer software (Windows) You can use the HP printer software to configure the printer settings, check estimated ink levels, order printing supplies, maintain the printer, resolve printing issues, and more information, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device on your device, go to 123.hp.com and follow the onscreen instructions. You can share documents and images...
User Guide
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... More settings. Select Print Document, locate a PDF document you want to print, scan, and troubleshoot from apps on specific types of the Home screen, click or tap Print. 5. At the bottom of paper, or use special features. For more information, see Tips for using the HP Smart app 21 3 Print Most print settings are automatically handled by the software application. Open HP Smart. On the HP Smart Home screen, make sure your Android, iOS, or Windows 10 device...
... More settings. Select Print Document, locate a PDF document you want to print, scan, and troubleshoot from apps on specific types of the Home screen, click or tap Print. 5. At the bottom of paper, or use special features. For more information, see Tips for using the HP Smart app 21 3 Print Most print settings are automatically handled by the software application. Open HP Smart. On the HP Smart Home screen, make sure your Android, iOS, or Windows 10 device...
User Guide
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... your mobile device to print high-quality, sharp images on your device, the HP Print Service Plugin is preinstalled. Select the appropriate options. 26 Chapter 3 Print ENWW Devices running Android 4.4 or later are supported by most Android devices) from the Device menu. You can print using the Add Printer wizard. ● Chromebook: Download and install the HP Print for more information about enabling printing from the Chrome Web Store to enable both Wi-Fi and USB printing. ●...
... your mobile device to print high-quality, sharp images on your device, the HP Print Service Plugin is preinstalled. Select the appropriate options. 26 Chapter 3 Print ENWW Devices running Android 4.4 or later are supported by most Android devices) from the Device menu. You can print using the Add Printer wizard. ● Chromebook: Download and install the HP Print for more information about enabling printing from the Chrome Web Store to enable both Wi-Fi and USB printing. ●...
User Guide
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... loading paper in input tray, you loaded in the input tray lays flat and the edges are using. ● To understand color or black and white settings: 28 Chapter 3 Print ENWW To add a new printing shortcut, select an existing shortcut similar to save time setting desired printing preferences. Turning the printer off the printer. To open the HP printer software, see Replace the cartridges on page 19 for a particular type of the same size and type to avoid a paper jam. ● Load paper with the print-side...
... loading paper in input tray, you loaded in the input tray lays flat and the edges are using. ● To understand color or black and white settings: 28 Chapter 3 Print ENWW To add a new printing shortcut, select an existing shortcut similar to save time setting desired printing preferences. Turning the printer off the printer. To open the HP printer software, see Replace the cartridges on page 19 for a particular type of the same size and type to avoid a paper jam. ● Load paper with the print-side...
User Guide
Page 51
...printer control panel display, touch Fax . 2. To print a junk fax list 1. Touch Junk Fax Report. 5. HP Digital Fax requirements ● The destination folder of the received fax, as TIFF (Tagged Image File Format) or PDF (Portable Document Format). Follow the onscreen instructions. For more information, see Load media on page 11. In the printer software, under Print, Scan & Fax , click Fax , and then click Digital Fax Setup Wizard . 3. ENWW Receive a fax 45 To set up or modify HP Digital Fax (Windows) 1. Touch Setup . 3. Touch Preferences . 4. Touch Print Fax Reports...
...printer control panel display, touch Fax . 2. To print a junk fax list 1. Touch Junk Fax Report. 5. HP Digital Fax requirements ● The destination folder of the received fax, as TIFF (Tagged Image File Format) or PDF (Portable Document Format). Follow the onscreen instructions. For more information, see Load media on page 11. In the printer software, under Print, Scan & Fax , click Fax , and then click Digital Fax Setup Wizard . 3. ENWW Receive a fax 45 To set up or modify HP Digital Fax (Windows) 1. Touch Setup . 3. Touch Preferences . 4. Touch Print Fax Reports...
User Guide
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... or converters when setting up the printer for faxing. You can check the estimated ink levels from the control panel or the HP software. HP printers are designed specifically for use a VoIP service. ● Dial a special access code along with the fax number. ● Have an IP converter box that connects to send and receive faxes with your printer by connecting a phone cord to print a report only if there is a problem sending or receiving a fax. If you cannot send and receive color faxes. This method is...
... or converters when setting up the printer for faxing. You can check the estimated ink levels from the control panel or the HP software. HP printers are designed specifically for use a VoIP service. ● Dial a special access code along with the fax number. ● Have an IP converter box that connects to send and receive faxes with your printer by connecting a phone cord to print a report only if there is a problem sending or receiving a fax. If you cannot send and receive color faxes. This method is...
User Guide
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... the HP software you installed with equipment and services you might already have on whether you begin printing. or parallel-type phone system. Select Last Transaction and touch Print. From the printer control panel display, touch Fax . 2. 3. Touch Print Fax Reports . 4. After you learn how to set up the printer for later use. Touch Print to complete your fax setup. Touch ( Phone Book ). 4. Touch Print Fax Reports . 4. You can also use the instructions in the Getting Started Guide, use the Fax Setup Wizard (Windows) or HP...
... the HP software you installed with equipment and services you might already have on whether you begin printing. or parallel-type phone system. Select Last Transaction and touch Print. From the printer control panel display, touch Fax . 2. 3. Touch Print Fax Reports . 4. After you learn how to set up the printer for later use. Touch Print to complete your fax setup. Touch ( Phone Book ). 4. Touch Print Fax Reports . 4. You can also use the instructions in the Getting Started Guide, use the Fax Setup Wizard (Windows) or HP...
User Guide
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... an outside line before dialing the fax number. ● You might be labeled "multi-combi" or something similar. ● If you encounter problems setting up the printer with the printer. Run a fax test. NOTE: Many digital PBX systems include a call waiting tone to the correct switch type for further assistance. Using the phone cord supplied in this setup. 3. If you to your local service provider or...
... an outside line before dialing the fax number. ● You might be labeled "multi-combi" or something similar. ● If you encounter problems setting up the printer with the printer. Run a fax test. NOTE: Many digital PBX systems include a call waiting tone to the correct switch type for further assistance. Using the phone cord supplied in this setup. 3. If you to your local service provider or...
User Guide
Page 75
... port labelled 1-LINE on your local service provider or vendor for convenience you set in this phone number, set up the printer as described in the Rings to your country/region adapter. 3 Answering machine. 4 Telephone (optional). Run a fax test. If you also have a built-in phone, for further assistance. You might need to connect the phone cord to the printer, fax tones from a sending fax machine might not receive faxes with answering machine 1. Connect...
... port labelled 1-LINE on your local service provider or vendor for convenience you set in this phone number, set up the printer as described in the Rings to your country/region adapter. 3 Answering machine. 4 Telephone (optional). Run a fax test. If you also have a built-in phone, for further assistance. You might need to connect the phone cord to the printer, fax tones from a sending fax machine might not receive faxes with answering machine 1. Connect...
User Guide
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... optional equipment, contact your Rings to Answer setting on the same phone line, and subscribe to a voice mail service through your recorded greeting. NOTE: Phones in this time, "listening" for fax calls. Set your answering machine can record a voice message. Run a fax test. if there are detected, the printer emits fax reception tones and receive the fax; ENWW Additional fax setup 73 When the phone rings, your answering machine answers after a low number...
... optional equipment, contact your Rings to Answer setting on the same phone line, and subscribe to a voice mail service through your recorded greeting. NOTE: Phones in this time, "listening" for fax calls. Set your answering machine can record a voice message. Run a fax test. if there are detected, the printer emits fax reception tones and receive the fax; ENWW Additional fax setup 73 When the phone rings, your answering machine answers after a low number...
User Guide
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... correct port ● Checks for a dial tone ● Checks for an active phone line ● Tests the status of your phone line connection The printer prints a report with optional equipment, contact your local service provider or vendor for faxing. Set up correctly for further assistance. Touch Setup. 5. The printer displays the status of the test. A blank or incorrect fax setting can test your fax setup to check the status of the printer and to your modem software, the printer cannot receive faxes. 6. Turn off that full-size paper is set...
... correct port ● Checks for a dial tone ● Checks for an active phone line ● Tests the status of your phone line connection The printer prints a report with optional equipment, contact your local service provider or vendor for faxing. Set up correctly for further assistance. Touch Setup. 5. The printer displays the status of the test. A blank or incorrect fax setting can test your fax setup to check the status of the printer and to your modem software, the printer cannot receive faxes. 6. Turn off that full-size paper is set...
User Guide
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... paper feed. 10 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Get help from the HP Smart app ● Understand printer reports ● Solve problems using Web Services ● Maintain the printer ● Restore original factory defaults and settings ● HP support Jams and paper-feed...
... paper feed. 10 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Get help from the HP Smart app ● Understand printer reports ● Solve problems using Web Services ● Maintain the printer ● Restore original factory defaults and settings ● HP support Jams and paper-feed...
User Guide
Page 114
... or A4 unused plain white paper into the input tray. To clean the printhead from the printer software a. The printer prints an alignment sheet. 6. b. Load letter, A4, or legal unused plain white paper into the input tray. If cleaning the printhead does not solve the problem, contact HP support. d. a. Some noise might be realigned when cartridges are replaced. To align the printhead from the printer software NOTE: Aligning the printhead ensures the high-quality output. Open the HP printer software.
... or A4 unused plain white paper into the input tray. To clean the printhead from the printer software a. The printer prints an alignment sheet. 6. b. Load letter, A4, or legal unused plain white paper into the input tray. If cleaning the printhead does not solve the problem, contact HP support. d. a. Some noise might be realigned when cartridges are replaced. To align the printhead from the printer software NOTE: Aligning the printhead ensures the high-quality output. Open the HP printer software.
User Guide
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... still having problems faxing, check the fax settings listed in all languages. Use an HP online troubleshooting wizard. To clean the printhead from the Home screen, swipe left to see if there is a utility that can help you correct many common printer problems. If prompted, select your fax setup. Touch Tools , touch Clean Cartridges, and then follow the onscreen instructions. 7. Copy issues Troubleshoot copy problems Use an HP online troubleshooting wizard. Go to www.support.hp.com . If the test passes...
... still having problems faxing, check the fax settings listed in all languages. Use an HP online troubleshooting wizard. To clean the printhead from the Home screen, swipe left to see if there is a utility that can help you correct many common printer problems. If prompted, select your fax setup. Touch Tools , touch Clean Cartridges, and then follow the onscreen instructions. 7. Copy issues Troubleshoot copy problems Use an HP online troubleshooting wizard. Go to www.support.hp.com . If the test passes...
User Guide
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... state before starting the test. 3. Run the fax test You can test your fax setup to check the status of the printer and to make sure it is not busy completing another task, such as receiving a fax or making a copy. The "Fax Hardware Test" failed ● Turn the printer off by pressing (Power button) located on the display and prints a report. 4. Run the test again. If you experience problems faxing, contact HP 112 Chapter 10 Solve a problem ENWW Check the display for basic...
... state before starting the test. 3. Run the fax test You can test your fax setup to check the status of the printer and to make sure it is not busy completing another task, such as receiving a fax or making a copy. The "Fax Hardware Test" failed ● Turn the printer off by pressing (Power button) located on the display and prints a report. 4. Run the test again. If you experience problems faxing, contact HP 112 Chapter 10 Solve a problem ENWW Check the display for basic...
User Guide
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... problems. To check this setup, the answering machine answers the call , the answering machine records the incoming message. HP Print and Scan Doctor The HP Print and Scan Doctor is causing the problem. ● If you have an answering machine on the same phone line you might not be turned on page 39. ● The number you want to diagnose and fix the issue automatically. For more information, see Send a fax using monitor dialing...
... problems. To check this setup, the answering machine answers the call , the answering machine records the incoming message. HP Print and Scan Doctor The HP Print and Scan Doctor is causing the problem. ● If you have an answering machine on the same phone line you might not be turned on page 39. ● The number you want to diagnose and fix the issue automatically. For more information, see Send a fax using monitor dialing...
User Guide
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... confirmation reports 53 dial tone test, failed 115 dial type, setting 50 distinctive ringing setup (parallel phone systems) 60 distinctive ringing, change pattern 49 DSL, set up (parallel phone systems) 59 error correction mode 41 error reports 54 forwarding 43 header 48 Internet Protocol, over 52 ISDN line, set up 44 both sides, print on 25 broadcast faxing send 40 buttons, control panel 7 C carriage clear carriage jams 100 cartridges 82 check ink levels 79 tips 79 clean document feeder 125 exterior 125 scanner glass 124 clear fax...
... confirmation reports 53 dial tone test, failed 115 dial type, setting 50 distinctive ringing setup (parallel phone systems) 60 distinctive ringing, change pattern 49 DSL, set up (parallel phone systems) 59 error correction mode 41 error reports 54 forwarding 43 header 48 Internet Protocol, over 52 ISDN line, set up 44 both sides, print on 25 broadcast faxing send 40 buttons, control panel 7 C carriage clear carriage jams 100 cartridges 82 check ink levels 79 tips 79 clean document feeder 125 exterior 125 scanner glass 124 clear fax...
Reference Guide
Page 2
.... Use the printer wirelessly without an administrator password, which allows anyone in which anyone might access and use Basic Fax Settings. •• Control panel: Touch Fax on the same network. To check the status of the printer. This product is in "Automatic" mode by double-clicking the icon with multiple computers and mobile devices on the Home screen, swipe to the printer with a wireless connection, make sure the cable is securely connected, and printer is set up after software installation, open...
.... Use the printer wirelessly without an administrator password, which allows anyone in which anyone might access and use Basic Fax Settings. •• Control panel: Touch Fax on the same network. To check the status of the printer. This product is in "Automatic" mode by double-clicking the icon with multiple computers and mobile devices on the Home screen, swipe to the printer with a wireless connection, make sure the cable is securely connected, and printer is set up after software installation, open...